My PC screen was totally messed up and I called the first computer repair number I could find. The…read moreowner answered but was out of town taking care of a sick relative. Yet he still stayed on the line and worked with me until he made the screen work perfectly! He was so kind and walked me through the steps carefully and clearly. computer is old! He got it back to normal, and there is no question that I will use company again!!!

Called about a part. They didn't have what I needed for my laptop, but took time to give me advice…read moreon getting the right part and avoid some common pitfalls. Good guy, and I'll go back when I need anything for my laptop. Glad to support a local business.

Mathew and Greg at the front register were ridiculously unhelpful and clueless with simple…read morequestions. They wasted my time - they didn't know what the hell they were doing or saying. Mathew seemed proud of his inane remark that they wouldn't be able to deliver anything without an address; he was utterly ignorant of why a customer might want to know what additional costs would be charged before handing over their personal information, and refused to give details on/an estimate of delivery and installation charges. In addition, no one ever came to help me in the appliance section though I waited for some time. Many staff members walked by without making eye contact, while joking with their coworkers.

I purchased an Apple Watch Ultra 3 gps+ cellular titanium case with black/charcoal trail loop m/l…read moreblack 2025. Open box Excellent per Best Buy website. I received the watch face as described but the band is not the band that was pictured. This band has an American flag on it and USA on the other side. This is clearly false advertisement. I paid for an item that is incomplete. I will be reaching out to the BBB for further assistance. This store is three hours from my residence. FYI. Don't buy any open box items from this store. I've had several failed attempts today trying to reach the store director. Photos to follow. What I purchased verses What I received. I paid over $700 for a watch that I cannot use. I don't recommend this store to anyone.

We bought our grandson a new computer at CPU. The staff was very helpful and built his computer in…read morea timely manner.

I sent an email asking about availability of fan parts -- 5 days later, still no answer.read more

the whole experience was terrible. I was quoted $60-$120 to have a new cpu AND CPU COOLER…read moreinstalled on my desktop. . The cpu was installed the cooler was not I was charged $350 for them to install half the parts I gave them. shoot the parts even came in the same box! very unsatisfied. never even told me the new cooler wasn't installed just handed me the box back and let me drive back home to open it up and realize the new cooler for the new cpu i just bought wasn't installed. you literally took the cooler off installed a new cpu and installed the old cooler on top the new cpu. pretty sure the sell it as a box set for a reason.

From the owner: With over 25 years of experience, The Computer Guy specializes in Commercial and Residential IT…read moreServices. We offer PC and Mac sales and support, VoIP services, Starlink installs, virus and malware removal, web design and email hosting, wired and wireless networking, low voltage cabling, and much more! Give us a call today!

When my 2014 MacBook Pro's "E" key died, I turned to Apple Support. They listed local repair shops…read moreto take it to, and Simply Mac was the closest. I drove the hour and 46 minutes to get there because I wanted help from the pros. I got there and found two employees sitting at a desk, and the store was empty otherwise (no other customers to help). They greeted me on the way in, and I explained that my E key wasn't responding to being pressed. They said they don't fix individual keys and don't work on older computers that are out of warranty because it's not worth their time vs the money they would make. I was told Apple would replace the entire case for $760, which is more than my Mac is worth now. I asked if there was anything else I could do or if my Mac was totaled, and was told that was all they could do. I said I would just buy a new one then, and I walked over to the Macs for sale to shop. No one offered to assist me in making a purchase. I asked if they took trade-ins like the Apple Store does, but was told they only take 2016 or newer. I felt like they could have volunteered that information. I left without buying anything. On the nearly 2-hour drive home, I thought of ways I could salvage my computer. I stopped at Walmart and bought a $10 windows keyboard, so that was on option that let me log in. I researched accessibility options built into Catalina and found I can pin a keyboard to the screen. Not only that, but I can create an individual board and add keys for a lowercase and capital E so I can just click on it to input the letters. That is how I have typed this entire review, and it actually works pretty well combined with autocorrect. Here's a screenshot of my solution. Did the guys at the Simply Mac repair shop know about adding panels to use keys or using an external keyboard and just not offer those solutions because they wouldn't make any money with those easy fixes? Or are they not very familiar with the products they are supposed to be the experts in? What was clear to me in my one experience with Simply Mac was even when I was the only customer in the store, whatever they were doing on their phones was more important than solving my problem or helping me buy a replacement laptop. I contacted Apple about this problem and they said they could replace the case for $597, so even that quote from Simply Mac was off by over $100. Was it elevated by their middleman fee just to send it to Apple for me? In any case, I won't be going back. I recommend against wasting your time as well.

Possibly the worst customer service I've experienced. Ever…read more Very rude. Condescending. Unhelpful. I left within minutes of arriving and took my business elsewhere. I highly recommend you not waste your time even trying. Go "elsewhere" first.

The gentleman to whom I spoke was very knowledgeable and friendly. He knew about the ancient system…read moreI brought in for repair, talked me through what I needed and gave me a good deal on a laptop. Very good experience overall.

I would not recommend buying used computers from here. This is my second computer that I have…read morebought from this place, and about 6 months later the screen is going out. Last time within 6 months my hard drive went out. And of course they offer 30 day warranty, which don't matter. The business did say they would wave the labor charge, but I will be responsible for parts. But when I reached out regarding when I should bring it, they never responded. So overall a VERY negative experience, and I'm NEVER buying anything from them again. So unless you are wanting to waste $250+ on used computers that will go out or need fixing within 3 months, I think you should look at other options.

249 for a ipad screen repair from a third party is ridiculous when Apple charges the same priceread more

Phone repair pro always provides the best phone repair, whether it's replacing a cracked screen,…read morereplacing a battery or just replacing a screen protector. You can always count on the best customer service and a great team.

Shirley was a great help and got my computer working very well. Thank you for the help and I will…read moredefinitely be coming back. Also skei hop on pilar

From the owner: Laptop and Desktop, Tablet, Cell Phone / Electronic Parts Repairs & Services. We provide vendor…read moreprice for resellers.

I needed a document notarized immediately. Since my documents were in a FedEx envelope, it made…read moresense to go here. I was rudely told that"no one does that anymore " It had to been done on line. This was completely unacceptable in my situation. When I asked where I might get something notarized, the person "probably a funeral home. " being a senior citizen, that just made me mad. We tried the UPS store down the street and were treated with patience and respect AND they actually provided the service.

We were flying out today with a antique cuckoo clock dad brought back from Germany in world war 2…read moreand Leon took such great care to not only protect the outside but also the inside . We are having it restored and it was made safe to ship also . Thank you fed x