Amazing company!!! Now this statement is a huge understatement!!!! Absolutely best furniture…read moreexperience ever! So I worked with Dana and Kevin and they were truly amazing. We could have just hung out with them all day long they are so fun and nice! It's not like going into a furniture store it's like going in and making new friends! We came back three times to finalize my decision but they listened and understood all of our concerns! We spoke with the office manager Bobby to express our happiness at Bassett and the next day we come in and she even remembered our names!!!! Their attention to detail and listening is on point! When you go in you are kindly greeted and assisted with making your purchase! They will help you design the room your working in or the entire house!!!!! They even have some awesome boho pillows coming in stock!!! Can't wait to get our custom sofa!!!!! The variety of options is amazing!!! You can truly. Customize every part of ur sofa!!! The store was very clean!!! Even the guys setting up furniture in the show room floor spoke to us and very polite! Professional, Caring and Friendly are a few of the words to describe the staff at Bassett!!

We purchased several pieces of furniture from Bassett last year. It was received about 3 months…read moreafter we were told it would be delivered. As time went on, I noticed that there were a lot of flaws in the finish of the maple furniture. Worse the upholstered furniture is coming apart with normal wear after only a year and a half. Warranty is really only good for a year. I would read the consumer complaints and reviews before purchasing here. I wish I had. Picture of what is happening with the furniture coming apart plus the cushions are not holding up at all.

Great selection and affordable prices. The store is clean, organized, and easy to shop. Staff were…read morefriendly and helpful. I found exactly what I needed and will definitely be back.

Great store with great customer service. Plenty of parking, merchandise and prices. I can always…read morefind someone to help and store is well stocked. Be sure to check out clearance sections for even better prices. Sign up to be a perk member too. Bathrooms are clean and large. I dealt with 3 mangers and all were great.

We just recently purchased a Lovesac and have had the absolute best experience with the store staff…read moreever. Miranda, Shelby and Haley have the patience of saints. I think I've called and sent as least 20 text messages to them and they have answered every time with knowledge and kindness. The customer service this store provides is impeccable!

This is a recommendation and rave for the new Lovesac store next to Hawaiian Brothers in Tyler,…read moreTexas. We've been wanting a Lovesac sofa since they came out and have built our dream sofa time and time again online and it was always so expensive! But because of the discount they have going on right now, we paid $4000 LESS than what we had figured on the website! And we even ADDED options which we did not choose on the website due to cost! They will be delivering our sofa within 2 weeks without a delivery fee! If anyone is on the fence about getting a Lovesac, or is searching to redo their sitting or living room, don't delay! They have amazing options to build your perfect sofa, chairs, sectional, and much more in so many cloth styles and colors! All the salespeople, especially Tanya (our salesperson), were amazing, knowledgeable and so patient with us and all our questions and reconfiguring! 100% would recommend and 100% will be back to get more furniture for other rooms!

Our couch has had an issue with the seams twice now, an issue with our couch that the paid warranty…read morepeople did not want to resolved, however was resolved locally with the manager, John Potter. He not only took the time to speak with me, but resolved my issue by replacing the couch. Think twice before buying the warranty, which is an outside service that they offer, as the warranty people did not want to do anything for our issue. The store however was wonderful and stands behind their furniture.

Omg, saw ad with sofa that caught my eye. Decided to give them another chance, but nope! Walked in…read moreFri after work not one employee greeted nor asked if they could help. 15 min walking around store, nothing, why? One fella just stood in middle of floor turning in circles...why?

if you want an amazing salesman/friend, go see Josh at Mattress Firm on Broadway in Tyler! He…read moredefinitely knows everything about beds and goes above and beyond to make sure you are happy with your purchase!!! Thank you Josh for helping Jarah and I get exactly what we needed and wanted and we will be back again to buy for the spare bedroom!!! Thank you! Thank you! Thank you!!!!!!

Adam is great!! Very friendly, great conversationalist, educated us on the differences between…read moremattresses. 10/10

Just made a purchase at the Tyler Texas World Market store and had an amazing experience at…read morecheckout. Miss Ella greeted me with a welcoming smile, and I received outstanding customer service. In my opinion Miss Ella went above & beyond to ensure I had an active "rewards" account - walked me through the steps ensuring I had utilized every coupon & discount available to me. She treated me as if I was her #1 customer and attended to me with such a sweet spirit. Will I return to shop & visit her again! Most definitely!!! Thanks Miss Ella - see you again soon.

Great store with a unique selection of home decor, furniture, and gifts. The store is clean, well…read moreorganized, and the staff is friendly and helpful. I always enjoy finding something new here.

Good helpful people, great selection of merchandise beautifully remodeled. They had everything I…read moreneeded.

Big shout out to Don!!!!! My wife and I recently stopped here to do some building material price…read morechecking and Don greeted us right away. We started asking him questions and he answered all of our questions. He helped us all the way, never leaving us to help someone else. Don was very polite, professional and welcoming. We didn't look elsewhere because of Don. I would definitely recommend this McCoy's and give Don the recognition he deserves.

Great store. Helpful staff and lots of variety to choose from…read more Reasonably value. Great store to pick up a gift. Looks like they also support the local schools and community.

The people are always nice and helpful. Store is well stocked and clean. I've always found what I…read moreneeded..