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    At Home

    4.0 (11 reviews)
    Open 9:00 am - 9:00 pm
    Updated 1 month ago

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    4 years ago

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    4 years ago

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    4 years ago

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    3 years ago

    They want your business and you stand in line to check out on a Saturday 2 people working several watching. NO CUSTOMER FOCUS OR SERVICE

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    4 years ago

    Store was very organized, had lots of great sales and friendly employees. I enjoyed my shopping experience at this location!

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    9 years ago

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    9 years ago

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    9 years ago

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    9 years ago

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    10 years ago

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    9 years ago

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    Ask the Community - At Home

    Review Highlights - At Home

    Did I mention I bought a 5x8 rug and 2 rattan chairs there.

    Mentioned in 2 reviews

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    Southside Furniture - Recliners

    Southside Furniture

    2.6(9 reviews)
    2.3 mi

    Good location, spent a total of about $7800 here salesman was Aaron he was nice and spent a lot of…read moretime with me. When I spend Cash I take my time, went back and spent more on A bedroom set and 2 chairs another time , the movers bought every out EXCEPT the mattresses we bought, was told by the movers that they were not available. I was told on the phone when I requested they be bought with everything else they were there and reDy to be delivered, this was around Aug 1st -3rd when I went back in to purchase the chairs, I was lied to again that the mattresses we're waiting to get them in . Someone chimed in From the side of the cashier area there in we were confused where to have them delivered. WHY were they confused when the paper I signed when my other items were deliver said my address, that's right the right address on the receipt. So clearly I was upset because I was not told the truth, I did not receive a follow up call at all from no one no owner, no sales person, this was an issuer to me being lied to. Still have the paperwork to prove The lie, no one call or emailed to see if the delivery went ok or was the items what I wanted nothing that was the 1st and the 2nd problem is they need to tell people up front NO RETURNS OR EXCHANGES, I did not want one but I would have shopped differently. I found this out after my sale was complete, I took my money for my other 3 rooms to other furniture stores, *now follow that up Southside Furniture*

    Eighteen months ago I bought a $1400 power lift recliner from Southside Furniture. Although the…read moresales and service was good at the point of sale, the customer service a year and a half later leaves much to be desired. 18 months from the date of delivery the power lift portion of the chair stuck in the up position and would not move. Although I knew it was out of the warranty on the parts I called to see if they could service the chair. I was told they no longer sold Mega Motion chairs and since they now sell mostly Ashley furniture they wouldn't/couldn't provide service. When I asked who they might recommend to service the chair they didn't know and couldn't help me. After a bit of researching I was able to order the part online from Ashley/Franklin furniture and will repair it myself by removing the two bolts and cotter pins that hold it in place and reconnecting the power cord. Needless to say, Southside has lost any future business from me.

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    Evie and Kelly

    World Market

    World Market

    3.9(23 reviews)
    4.6 mi
    $$

    I visited Tyler Tx world Market on tonight as I was at the register 1 and getting ready to pay…read morefor my rug and items in my bag Ashley leaves register 2 and left 4 or 5 customers in line waiting as she took it upon herself for no reason to go through my bag and then question why I had two small extra bags which I had two extra bags because I told cashier I needed two extra bags because 2 items were placed in 1 bag and I was going to take them to seperate households. Ashley just looked at me and smiled or smirked when I ask why she went through my bag. Abbey and Alexis were very helpful and understanding when I expressed my concern. Cody, the store manager was called to assist me with my concern but the expression that he had on his face as he walked up to great me gave off a negative feeling as if he was annoyed or bothered and did not want to assist. He willingly agreed to give me corporate telephone number or email address but said Jason is district or regional manager but he refused to give me Jason email address nor telephone number to reach Jason. He never offered to have Jason call me. He went to the back to get contact information for corporate and store email and left me standing at the front of the store at least 10 minutes and no update. I am very disappointed with my visit and Ashley behavior and unprofessional. I was so insulted, belittled and embarrassed. I did decline my purchase and ask the cashier to void my purchase. I refuse to shop with world market and ashamed that they condone such behavior!!! Cody only apologize for making me wait over 10 minutes for him to write down contact information for corporate but I never recalled any apology for Ashley behavior. Totally UNACCEPTABLE

    Store set up same as others which I like, but poor customer service. Bleach blond kid at register…read morewas rude to elderly man in front of us and rude to us. Irritating because most people in East Texas are very polite, especially in customer service.

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    At Home - homedecor - Updated May 2026

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