Sammy H is the best! Having suffered a power surge glitch that left me with a black screen on my…read moreMac Pro, he prompted me to try a simple strategy. With patience and hope, I followed his directions and guess what? It worked! #forevergrateful

My wife and I have been Verizon customers for 19 years and just recently were experiencing…read moresignificant issues with our phones with very poor support from the national Verizon organization. We decided to go to the local Lufkin, TX, Verizon store for help. Our first attempt was with the store manager Damari, and he was not customer service inclined and has a tendency to be somewhat rude. We continued to have phone issues with multiple phones so tried once again to get support through the local (Lufkin, TX,) store; Fortunately we worked with Tyler one of the store's team members and he fixed all our issues and was extremely customer service oriented. Damari and the National Verizon support team barley earned one-star for their support. We were ready to go to AT&T but Tyler saved the day. Someone needs to reward Tyler for his customer service skills. Great job Tyler. My wife and I appreciate your support.

Visited this store on Saturday. I was the only person in the place. My phone wouldn't turn on. The…read morelady at the store told me it was the battery and I could buy a new phone or take it down the road for repair. She wasn't helpful at all. Told me I could buy a new phone for $500 I took it down the road. They said it wasn't the battery. Almost bought a new phone, but then decided to go to another store an hour away. The lady at the actual Verizon store was able to get my phone started and I didn't have to bug a new one. I will not be coming back to this store. Also, if you came and lost your diamond earring. It is under the desk. I asked if it was hers and she said "no, it's a customers." And it stayed under the desk.

Danny is very professional and knowledgeable. I highly recommend Danny. Got right to it and had us…read moreup and running in less than 30 mins with an issue we had been battling for days. Definitely worth every dime. Also, he fit us into his tight schedule. Thank you again

Lacks integrity. After payment was made in advance, stood me up twice after promising to do the…read morework on a certain day. No call, no contact, no apology for not showing up. Showed up at my office to do the work onsite while I was out; took my computer home with him without my permission. I demanded that it be returned immediately. It was returned the following day with repair made. However, it wasn't long before the repair began to fail. Contacted him again and he said he absolutely wants to make it right. Made a date to make the repair, and I'll be - he stood me up again! Reported to the Better Business Bureau with no reply from him.

Fantastic service and fair pricing plus he fixed my computer and was able to save my data. Highly…read morerecommended!

I took in my Toyota to get cleaned up because I was going to trade it in and it was a hot mess…read more They worked wonders, especially with the seats. I had hard water spots from the car wash in town and they managed to get those out as well wasn't cheap but you get what you pay for and I got a really good clean looking car and I got a lot for it , more than I thought I would Thanks again, gentlemen

I dropped off my macbook and he said they were waiting on parts for 2 months. Finally they quit…read morereturning texts, email and phone calls. BEWARE !!!! not legitimate

Let me preface this by saying that the folks at Screen Geeks have been nothing but helpful and…read morecourteous during the entirety of this repair process. However, when it was all said and done, the repairs fixed one thing and broke several others. I would therefore recommend you AVOID THEM AT ALL COSTS. Our iPad Pro 11" screen replacement looks great, but the aftermarket display they installed has permanently disabled Face ID, the backbone of iPad security, and convenience. It also has disabled automatic brightness and other features related to the ambient light sensor. Worst of all, for an unexplained reason (I would assume it could only be because of the display), the battery discharges 5-10+ times faster than it used to, regardless of use. If we leave it in standby mode, it used to last a couple of weeks. Now it lasts about 24 hours. If we had it to do over again, we would have spent a little bit more and had the repair performed by an authorized Apple repair center.

Amazing! Great customer service, job is always done right, if anything goes wrong they fix it. I…read morehighly recommend them. If they don't have it they will order it for you, but their mail runs fairly late in the afternoon. Your best bet is to go Monday-Thursday when they aren't so busy.

They are courteous and helpful. They repaired my daughter's phone quickly and it looks amazing.read more

As usually happens, you pay off your phone and everything goes south the next day. I took the phone…read moreout of its case and noticed that the batter had swelled. AT&T wouldn't do anything for me. I just got out of a contract and didn't want a new one. I was recommended to these guys and they had me fixed up the same day with a replacement battery at a great price. I will definitely be coming back and telling others.

quick efficient knowledgeable about the new iphone great…read moreadvice for todays technology

I am so upset the way the fixed my iPhone XS Max. I had them replace the back, screen, speakers and…read morehelp with water damage. The first time I got it back, my screen only lasted 2 weeks and I had to fork out another 200 for a screen. I have had the phone back for 3 weeks and the camera stopped working. I heard cracking when I was talking so took the phone out of the otter box and it had split! I was livid so I went to screen geeks and they found that it was missing screws, missing components and that the entire device was holding on by a thread. I called the owner that told the same boohoo story that she has never had an issue before. I will be going to the BBB and tell them the issue I had for sure. Don't anyone go there!!!