Took in iPhone for repair. Would not connect to the charging cable. Very nice gentleman cleaned…read moreout the charging port and got it working. In and out in 15 minutes. Only charged 15 dollars. Great customer service.

Great level of service from this repair shop. They were very helpful and consistent with all the…read moreanswers they gave me. The parts I purchased from them were also great quality, convenient and affordable. Very happy and highly recommend!

From the owner: A place where you can find your latest cell phone and tablet accessories! We specialize in computer…read morerepair, tablet repair, and cell phone repair! 100% quality and 100% business guaranteed.

We are from out of state and we wouldn't trust anyone else with our IPhone repairs. Great and…read moreaffordable prices. Great communication and fast services. Always available to answer any questions. We have also purchased iPhones and have never had a problem with our phones.

Just the facts. I took my phone with a cracked screen (otherwise perfectly functional) to these…read morefolks and paid them $285 to replace the screen. Remember that the phone WORKED flawlessly. It was ugly with the cracked screen, but functioned flawlessly. When I got it back, the screen looked great. The phone tripled its power consumption, overheats, and can't hold onto the actual phone service. I took it back, and they kept it for a couple of hours and said, "Sorry, can't help you". I took it to the carrier, and the only option was to purchase a replacement. The worst part is that this rendering of the phone useless is something that WZRD says after the fact, "sometimes happens". Funny that they didn't tell me that BEFORE charging me $285 to render my perfectly functional device inoperative. I could have bought the new device without paying them to ruin mine. Not recommended.

Service was at best intermittent. Spend literally 30 min to…read moreHOUR on the phone explaining to incompetent "service techs" that the problem was not with internal modem / router. NEVER would be a service technician "in the area", frankly I know your ex-service techs and they all quit your company because of apparent lack of business ethics optimum had with them and their clients. Upon finally getting fed up enough to disconnect optimum service, then I had to FIGHT my way through at least half a dozen other optimum reps, who's main goal in life was to try and talk me out of disconnecting service by offering me anything I wanted, who all were told I would NOT stay with your service even for FREE. I finally fought my way through the last of the "optimum warriors" and passed onto whomever... it was negotiated that I did NOT have to pay for a FINAL month of service because my cancelation was on the FIRST day of a billing cycle and because to make up "for all the hassle" and to make retribution for over 80% of the time I was with optimum I had NO SERVICE. Apparently this last person was doing NOTHING to notate any of that conversation and was bold face LYING to me about what she was capable of offering. 20+ days later I start to get text messages, emails and phone calls from optimum THREATENING to turn my "delinquent" account over to a collection agency!!?? Of course, as previously said, NO ONE in the company could find ANY record of ANY phone calls that I had been "dissatisfied" with ANY service I ever had with optimum. optimum, I am glad you guys sent this survey and I hope you read it, because I'm about to post it all over the web, google, yahoo, on your site, the BBB.... ANYWHERE and EVERYWHERE I can to get the word out about the SHADDY, UNETHICAL, LYING THIEVES that the company optimum is.

From the owner: Our Optimum store located in Lufkin, TX provides high-speed Internet, Optimum Mobile, cell phones…read moreand accessories, digital cable television and home phone services to residential and business customers. Come into one of our new experience centers today for all of your internet, mobile and digital entertainment needs and receive our white glove customer service.