Costco is one of my fav places to shop. You will get everything from fresh farm produce to clothing…read moreto furniture to meds everything

Normally a great store and have spent literally thousands at this location but trying to get 20…read moresomething dollars back for some fuzzy fruit that I bought only a few days ago (in good condition) was one problem I did not expect for this good company. The next till staff saying out loud for me to chill out was reason the reason I am sending this poor customer experience in. The other main reasons are selling fruit that went bad in the fridge and in the heavily air conditioned dark home. Costco wanted the fruit back or pictures which I partly understand but after all this fruit when fuzzy 2 days after purchase ? A cantaloupe a carton of strawberries (less ripe of what was on display and black berries. Sure I was disappointed in this trifecta of rot but my partner disposed of the fuzzy stinking mess not thinking pictures where needed. During this exchange I asked to speak to a manager who made it right aka a refund but not before being politely lectured on policy. My Response do not treat rotting food as you do non perishables and look at the customer return record for returned items (virtually nothing) but that is disregarded as a non factor. During the process I said I would get a photo taken as we speak asking my son to open the green bin and shoot what he could see. They said do not bother. But here it is anyway. Just a rude shrug and a flippant comment by the neighbouring teller which was the straw that broke this camels back. Perhaps we shop elsewhere for fruit or everything else. A complete fail on customer service at the overlea location. Let's hope this is a one off and the suppliers get alerted for produce issues. This is not about the few bucks it's totally about the service failures and what the store managers do next.

This was the first time at a Costco Business Centre. The experience is a stripped down version of…read morethe Costco experience, it is all in all tailored the the business owners. There are no samples, no/limited freshly prepared food or bakery, limited electronics/jewelry, no Kirkland clothing/shoes/books, and no/limited personal care items. On the plus side, there are even more bulk items available that isn't in regular Costco, some items have incredibly good price per unit, bulk flour for example has different grades and brands, the the meat locker is massive and very cold. Furthermore, there are unique appliances and cookware in this location not found elsewhere, like the industrial dough mixers, entire buffet heat tables, bakery racks, etc. The parking situation is also far more tame since there isn't much of a destination feel to this location. They do have a food court though. It was overall an interesting experience, I have noted some bulk items to be extremely well priced here, but while Costco is a once every 2-4 week visit, this would be a once a 6-12 months visit for a non-business owner. Every Costco-er should check it out at least once!

I bought my phone at the Costco Scarborough Business Centre a few months ago and wanted them to…read morelook at my phone. I made an appointment for 12:30 at the phone kiosk. I got there 10 minutes early and only 1 person was working! I made the appointment at my lunch time because it's only 4 minutes away. I thought as it was lunch time they would have more staff to help customers. NOPE! Only 1 staff member working. I waited for 25 minutes and I had to leave as my lunch is only a half hour and I had already left 10 minutes early to make sure that I was there on time!! What a joke. I waited so long and never got any help in the 25 minutes I was there. I recommend having at least 2 people to staff the phone kiosk as people work for a living and some have to come on their lunch. I'm so sorry that I bought a phone from Costco. I had a horrible experience!

This review is for the TIRE CENTRE…read more We came here to get a battery because our car wouldn't start. The person that helped us was so nice and knowledgeable and was able to recommend the right one for us after asking a couple of questions. They let us know that there's a core battery fee charge that is refundable upon return of the faulty battery. The return was just as easy. Highly recommend to check them out for car service.

This morning I visited this Costco to purchase pajamas for my bedridden mother staying at a nursing…read morehome. A nurse provided an old pair of sleep pants as a reference sample for me to match. I headed to the apparel department and asked an East Asian female uniformed associate folding garments where I could find comparable sleep pants. Rather than assisting me, she repeatedly admonished me: "You are not supposed to bring outside clothing into the store." I clarified I laid the sample on my shopping cart before entry. I scanned my membership card at the front entrance while security staff oversaw incoming shoppers, and I faced no objection whatsoever.She insisted entrance attendants ought to have barred me from bringing the item inside. I asked if I needed to dispute this with front-door staff instead of getting help for my purchase request. She stated her sole responsibility was folding clothes and directed me to locate another associate for support.i approached a second uniformed female employee afterward. She efficiently helped me locate the matching pajamas right away. The stark disparity in customer service between these two staff members was truly disappointing. I hope Costco enforces consistent service standards across all employees to prevent other shoppers from encountering rude, unhelpful treatment.

Decent Costco. Lots of variety. Didn't find much things on…read moresale that we wanted. Self checkout line was long but there was someone scanning our items ahead of time and then we just get to the front and pay. Was pretty simple.

It was my first time trying Costco's poutine. I came at 12:30pm on a weekday and there was a long…read moreline to get food. Unlike Cali, you can't purchase hot food items at the register along with your other Costco purchases. It took about 20 minutes to get my order. I really liked the crispness of the fries. It was a generous portion for $4.99. Unfortunately the cheese curds were cold and didn't melt. Gravy was alright. I would just get the fries alone next time

Came here after dinner for a walk. Came across some…read moreinteresting products while walking around the store. Value consistent across stores. Checkout line was long though..

It's Costco - you honestly know what you're getting into here. Parking can be a total nightmare,…read morebut compared to a few other locations, atleast I know I won't get freaking grid locked trying to pick up my 48 pack of eggs. This location is alright. Very well staffed to constantly re-organize/ clean up from the mass of shoppers. It's so crazy busy after work and on the weekends, as expected at most Costcos. If you can go during the weekday, do it. It's worth the slight bit more of peace. Oddly enough, their pharmacy is always slow. It's just so busy, but given it's an affordable option for many people without health benefits, it makes sense. Staff are great here, and everything is easy to find - exactly where expected. If the weather isn't so bad, just park a bit further out. And for the love of all things costco, please be a good human being and put your cart away!

I mainly go to this location with my family because of the gas station. We would occasionally go…read moreinto the building. It's looks and has things like any other Costco. The good things are the gas station and it's located in an outdoor shopping mall. However, it look like a very messy bedroom. You see piles of random stuff together everywhere. Also, sometimes, you see people actively putting things somewhere else (ex.food and plants by the clothing, clothing and plants by the snacks). It makes you wonder if some people are fine with creating food waste with temperature sensitive food and are lazy with putting things back.

Costco is great. This location is in the suburbs in Mississauga. There is plenty of parking as…read moreusual. Upon entering, they still have people checking membership cards (as opposed to scanning the card on a machine). The food court is inside.

The Costco on Islington Avenue is one of the most efficient and well-maintained locations in the…read moreGTA. The atmosphere is high-energy and spacious, featuring a modern layout that handles heavy foot traffic remarkably well. It stands out for its exceptional tire center and expansive gas station, which are major draws for local commuters. ​Inside, the bakery and rotisserie sections are consistently well-stocked, and the product rotation is excellent. While weekends are predictably busy, the staff is exceptionally fast at checkout. With its clean aisles and ample parking, this location offers a premium wholesale experience for families and businesses alike

Pretty decent Costco location. Cleaner than most and has product for the most part…read more Service is weird and spotty... can never find anyone to ask anything until checkout. Prices are reasonable for wholesale products

It's closest to us Plus it has wide variety of all kinds of…read moregoods every family needs plus it's prices is fairly fair ! Costco should enforce more security of its customers, many were targeted in its parking lots And police should also supervise for the time being so its customers feel safe to shop at Laird location !

I'm not a mega Costco fan (don't love huge crowds these days lol) but my husband is so I end up…read morehere more often than I'd like haha. Thankfully we've only gone to this location on off peak hours (it's still super busy) so it hasn't been too extreme in terms of peeps or fighting for parking. We've found some neat items for our house etc here and for sure some good deals. However since we are a family of 3 (which includes a two year old who doesn't eat much lol) we find we can't get through many of the fresh produce or food options unless we share with extended family. On our most recent visit, we tried the hot dog, pizza and poutine. I was surprised at how decent the poutine was, only wished the gravy melted the cheese curds a liiiiiitle more. It also would be great if they had a healthier option or two on the menu as well. See ya again soon, Costco!