Great customer service and care from Morgan and his team…read more I hit the curb the previous night and tore the underbelly frame and part of the fender liner. Morgan got it stitched together within reasonable means and kept it stable enough, so I could get going to Florida tomorrow. I really appreciate Integrity Auto Repair. They really came through! My wife was amazed at the cost of the charge as well. If I ever head back to Savannah, GA, Integrity Auto Repair is my prime place of auto care- for sure!!!

They are very upfront, honest and give you straightforward feedback. They are all so kind.read more

I was desperate and needed my car fixed quick. He came over a couple hours later and fixed my…read moreSubaru on a Sunday! He is fair on his prices and is very professional.

Shae is quick to respond and reasonable in his pricing. I needed rotors and pads replaced on truck.read more

I wasn't very impressed Being as you stay in your car you…read morecan watch whats going on and the service list said they did all these things which they didn't. I asked twice for wipers and never got them .i asked if they had Mobil 1 synthetic and was told they dont use it anymore but when i was sitting in the bay i saw it on the shelf . I wouldn't recommend them myself

Amazing service!!!! I went to another location and did not have the best experience. I paid for an…read moreoil change and a radiator flush but it was done incorrectly. These guys at this location saw that it was done incorrect and did the service for me complimentary. I actually thought I was missing charged and they took the time to explain my charges. I really appreciate Demetrius and the rest of those guys for the amazing service

Hold Onto Your Wallet! I drive a Fiat 500. It holds four…read morequarts of oil. Somehow these guys WITHOUT ASKING, decided to use much more expensive synthetic oil and stuck me with a $100 plus bill. Didn't even bother to scrape off the old sticker from the windshield. I asked if they could replace a standard light bulb on the license plate holder. Couldn't be bothered.

If you're looking for fast service, this may not be the best place…read more I had a 9:30 appointment for a battery issue, but my car wasn't serviced until after 10:30, and we didn't leave until after 11:00. When I reminded an employee that I had made an appointment, I was met with attitude rather than an apology or explanation. The explanation I received about my battery and its warranty was also delivered in a less-than-professional manner. It felt like my reminder about the appointment was taken personally. If you choose to bring your vehicle here, be prepared to wait--and bring some patience and a thick skin.

Fantastic customer service, straight forward diagnosis and pricing. Quick turn around, tidy well…read moreran shop.

Complaint regarding multiple service issues I have experienced at several of your locations over…read morethe past several years. These issues involve improper repairs, installation of incorrect parts, inadequate inspections, and a failure to properly disclose the terms and conditions of a Tire Protection Plan that I purchased. Collectively, these incidents have caused unnecessary expenses, vehicle safety concerns, and a significant loss of confidence in your company. Nissan 350Z - Incorrect Battery Installation In 2022, I brought my Nissan 350Z to your Ogeechee Road location for a battery replacement. Over the past several years, I experienced recurring issues with the vehicle failing to hold a charge. Recently, I took the vehicle to Advance Auto Parts to determine the cause of the problem. I was informed that the battery installed by your shop was the wrong size for my vehicle. I was also advised that a screw had been used to hold the battery in place rather than installing the proper battery and securing it correctly. For nearly four years, I unknowingly operated my vehicle with an incorrectly sized battery. Had the proper battery been installed initially, I could have avoided years of charging issues and frustration. This situation raises serious concerns regarding the quality of workmanship performed on my vehicle. Lexus IS 200t - Service History On June 3, 2025, I paid $78.78 for a Level 1 Diagnostic Service and shop supplies. On June 4, 2025, I paid $832.73 for a rear wheel bearing repair, including labor to remove and replace one wheel bearing. On June 6, 2025, I visited your Richmond Hill location and paid $1,127.95 for the purchase and installation of four Michelin Pilot Sport tires, an alignment, Tire Protection Plan, and related services. Incorrect Tire Installation In September 2025, I brought my Lexus IS 200t to your Pooler location because the vehicle was making noise while braking. During that visit, I paid $391.88 for a Front Premium Brake Service, front brake pads, oil change, vehicle inspection, and related services. During the inspection, I was informed that the two rear tires installed by your Richmond Hill location were the wrong size for my vehicle. I was also advised that my vehicle is designed with a staggered tire setup and that tire rotations could not be performed in the traditional manner due to the vehicle's design. As a result, I was required to return to the Richmond Hill location, where two rear tires were replaced with the correct size tires. I find it extremely concerning that a professional tire shop installed incorrect tire sizes on my vehicle and that the error was not discovered until months later by another location within the same company. Customers should be able to trust that tires are installed according to manufacturer specifications. Tire Protection Plan Concerns My primary concern involves the Tire Protection Plan that I purchased at the time the tires were installed. On June 23, 2026, my rear passenger tire blew out. When I brought the vehicle in for service, I was advised that the tire may have failed due to low air pressure. Because I had purchased the Tire Protection Plan, I expected the damaged tire to be covered. Instead, I was informed that I would need to pay approximately $360 for a replacement tire. I was then told that coverage was being denied because I had not rotated my tires every 5,000 miles. This was the first time I had ever been informed of such a requirement. At no point during the tire purchase was I: * Provided written documentation explaining the Tire Protection Plan. * Given a copy of the terms and conditions. * Advised that tire rotations every 5,000 miles were required to maintain coverage. * Informed that failure to meet this requirement could result in denial of coverage. * Provided any written maintenance schedule or requirements associated with the plan. What makes this situation even more troubling is that your own Pooler location informed me in September 2025 that my vehicle has a staggered tire setup and that tire rotations could not be performed in the normal manner. Additionally, your company had previously installed incorrect tire sizes on my vehicle. Given these circumstances, it is unreasonable to deny coverage based on a maintenance requirement that was never disclosed and may not have been applicable in the traditional sense to my vehicle configuration. Had I been informed of these requirements at the time of purchase, I would have ensured that any required maintenance was documented and completed. Pattern of Service and Communication Failures Unfortunately, this is not an isolated incident. There appears to be a pattern of service and communication failures, including: * Installation of an incorrect battery in my Nissan 350Z that remained undiscovered for nearly four years. * Installation of incorrect tire sizes on my Lexus IS 200t. * Failure to properly disclose Tire Protection Plan requirements.

Great service great customer care. Everyone friendly and…read moreeasy to talk to. Took care of my car

Super friendly and convenient. Didn't try to upsell me on anything, and only charged for an oil…read morechange despite doing a thorough inspection at 90k miles on my mustang. I really appreciated the detailed explanation of the issue I was having, and a few possible DIY solutions to a leak. I feel like a lot of other shops would've charged hundreds for such a cheap fix instead of telling me how to do it myself. I'll def be back!

Fast work, nice people, accurate. Will definitely do business there again!…read more Recommended to people in the area.

Love this place! Fast service, very friendly and knowledgeable! Best part is, they're not pushy…read moreabout services to add on like other places. Daniel is fantastic and always seems to be the one working on my car which makes for an easy and pleasant experience! Had my fleet vehicle for a year and just now getting the third oil change in 20,000 miles and they've had no issue charging it to my fleet company or getting docs in the system properly for all that need to have it. Still can't believe how much an oil change is nowadays but I really need to not be that crotchety old lady complaining about price changes when I've only had 3 services on 20,000. Not bad!

Would rate 0 stars if possible…read more my serpentine belt snapped last night. my car got towed to midas after close. i called this morning and asked for a price. i was told when they looked at it they would call with a price. after 5 hours i called them and they told me the work was already done and i was ready for pickup and i owed them $182... for a $15 part and a 20 minute job. I understand markup everyone needs to make money, but $81 for a serp belt??? I price matched the same belt for $16 thats straight up robery. Now i understand your huge "we do not install customer supplied parts" sign... when i went for pickup i asked why the work was done without my ok, and without calling me beforehand. the guy at the counter, without making eye contact said, "i don't know... must have been a miscommunication"... no apology or anything... i get the keys back, and the check engine light is still on. i go back inside to tell them and im told "yeah of course its still on. we didnt plug it in. wait, this didnt happen when the belt broke. did it?" after i looked at him for a minute, trying to fathom the question... he pulls the car back in, finally get the light off. then the "change oil soon" light was still on after they had just done it and i specifically asked them to turn it off. after 3 employees, and 5 attempts, it finally got it off. y'all scammed me good this time, but this will be the last time i go there. i will never recommend anyone to use you. Update: i posted this same review on google, for some reason i cant post again there. They responded to my comment and then deleted their response???

The brakes installed in my car were done incorrectly - they forgot a bolt. I paid for a service…read morethat ended up leaving me scared to drive my car because grinding noises were happening as I trying to stop. I called and told them I would have it repaired else where, and received no apologies and had to even go back and forth about them even paying for the repair. Didn't offer a refund for the faulty job that was dangerous, I understand mistakes happen but it shows what type of business a place is if they treat customers like this.