I had an appointment that I so needed! I received the service I requested. The quality and vibe is always calming. My pedicure was nice as always. read more

See all

This was my first time coming here & the nail tech did a good job. I came back the next day because I lost a stone one my nail & I wanted to get it replaced. I made it to the salon at 6:30pm but they were closed, the hours on the door says they're open until 7pm. I don't understand why they're closed. The man & lady that were walking out didn't speak English & couldn't answer my questions. They just kept repeating the same thing over like robots, that was frustrating & annoying. I'm not sure about going back for another manicure, but I will be back to get the stone replaced. read more

Really great place to go with your mom! I went with mine! We had a reservation and got in immediately! Our nail techs were very nice and engaged with us instead of just ignoring us. I got a mani pedi with gel nails and in patriotic colors for Independence Day! They have a nice environment and music is playing in the background. I know when I ho back to visit my mom will want to go back! read more

Pretty Nails - Pedi stations - Nail Salons Near Me - Louisville, Kentucky

See all

I LOVE this nail salon! But they really need to consider a no speakerphone policy for the customers AND the nail techs. I went in to get a full set and pedicure after a super long day at work. The full set was perfect. But when I sat down to get my pedi, the customer in the chair beside me and the nail tech were both chatting super loudly on their phones. I don't know why people think others want to hear their entire conversations on FaceTime but as for me, I sadly won't be back for a while. read more

10/10 love this design!! I will definitely come back to my nail tech she was nice. I would definitely recommend pretty nails. These nails were a vibe. read more

See all

I've been here a couple times for my pedicures since I get my finger nails done at a personal nail tech, and this is the only place I will go to in the area, I always feel comfortable and the prices are great compared to some other places. I spent $52 not including my $20 tip I left whereas my pedicure at First Lady I paid about 70 something dollars because they charge pedicures and nail polish separately and also add on a fee for paying with credit or debit so after my tip it was about $90 (price does not conflict with my tipping amount it's all about service to me). Regardless pretty nails is a great place and has some nice stores around it. read more

It seems hard to find a good pedicure these days I tried Pretty Nails today in the Churchill Downs Kroger strip mall. They were clean and responsive. They did a good job and made sure my toes were cured before I put on my shoes. I paid extra for parrifin wax, which I reminded the woman about. Instead of a hot wax treatment (as I expected), she used a parrifin lotion that was not worth the extra $10. My fault for assuming all parrifin is hot. read more

Pretty Nails - Spa pedicure - Nail Salons Near Me - Louisville, Kentucky

DO NOT COME HERE. Omg this place has got to violate a plethora of health department regulations. My friend and I came to get a fresh gel pedicure and saw several things that scared us and really made us think we would end up with fungus. For starters, everyone here has either an attitude or a very difficult language barrier. Both make communicating difficult, especially because I had to request and debate my way into getting fresh pumice stones for our pedicures. The pumice stones that are in the caddy's are extremely dingy and worn out. In addition to the used stones, none of the pedicure bowls have a barrier or liner. That means intense decontamination/ high level disinfection should be performed prior to or after every client. That practice should also follow all metal tools that touch the nail or skin areas. Unfortunately, I didn't see that process. The bowls seem to be cleaned after usage and filled once an appointment comes. The metal tools that were used are kept in a pencil box looking thing that is covered in what looks like acrylic dust. I also had to request a nail tech to change her gloves after acting as a cashier between the pedicure service. She said "not yet, I'm not done." Loss for words. In addition to the barrier issue in the bowl, THERE WAS A DOG in the back room of the nail salon. The dog got loose and they put it in an unoccupied pedicure bowl. Photos and videos of this are attached to the review. Overall it was awkward and a poor experience. We only stayed because we were desperate and already here. The service was awful and we are leaving concerned for our health. read more

See all

Came to get a fill and two repairs. And I didn't like the shaping or the lady's attitude that did my nails she was very rude. Almost every gel polish i tried to pick out wasn't available and the prices were higher than where I normally go. While I had to take additional time to find polish that Was available she started to do another persons nails instead and made it seem like I was being difficult. I'm never going back, I said that 8 years ago when I had the same experience then. Also one of my "repaired" nails broke two days later smh read more

Pretty Nails - Broken pinky nail, uneven acrylic Regular Fill - Nail Salons Near Me - Louisville, Kentucky

They did a great job I got a pedicure a Medicare and a Full set I love my white toes they look good read more

See all

strongly suggest to go to this nail salon. I repeat do not go to this nail salon. They have gotten the worst customer service the worst and they are by far the worst when it comes to following directions or just asking you how it is the whole time I was there they were steadily talking and belittling me and My Friend while we were getting our service services done not even if somebody knows the language that they're speaking or I totally understand and everything and to calmly sit there so I would not end up saying something and probably ending up in when it comes to this nail I would not go there. They are rude after I went ahead and I paid for the services. They to do friends full set of nails just like they refuse to listen to me about my water while I was getting my pedicure done it felt like I was the one bothering them when I informed them that the water was cold within no more than five minutes after my feet was in the water. My water was ice cold. If anybody is thinking about going to the salon, I would highly recommend you not to go. read more

The pictures of the before are bad nails, but the after does not look good either. Sorry but honest, mess application on skin. Practice your technical skills read more

Do not go here! This place is half a mile from my house. I had been there for the first time a long while back. I was getting gel taken off and regular nail polish put on. They clearly treated my like they did not want to help me since I wasn't getting a full set or spending a bunch of money. And they did a sloppy job which I had to fix when I got home. They are also way over priced at that. The up-sell the lady was pushing for was ridiculous. I had to tell her multiple times what I wanted. So this evening I wanted to go in again for sheer convenience sake and get gel removed again since I had been picking at it. When the super pretentious owner asked what I was getting done, she smugly looked away from me and said in a tone that sounded a lot like "who wants to take this cheap customer?" THEN two girls started arguing saying "No" repeatedly. To which I spoke up and said "Is there a problem?! Because I can go somewhere else. I already cross the bridge to get my nails done and you guys were rude to me last time too." I was only there for convenience. The girl tried to apologize and say we were just trying to figure out whose turn it was. Girl please! (eye roll) and then she proceeded to tell me how gel will make my nails strong. I'm thinking, are you serious?? NO woman! get it through your thick skull. I would not put anymore money into this place than necessary. Then she started giving me a manicure. Which I DID NOT ask for! But I let her do it and then said, you know what, I don't want nail polish. My total was $22. I said, and what is that for? She told me the cost of each thing and I told her, You realize that I did not ask for a manicure right? Then she says, but I trimmed lots of your cuticles. WOMAN are you for real right now?!?! Anyway, I would rather peel, chew, and chip away gel than to ever set foot in that super rude, pushy, egregiously priced, crappy nail salon. I suggest anyone else do the same. Believe me, I would not have put this much time into a friggin review if it wasn't really THAT BAD. read more

My absolute favorite nail salon!!! Please do not take the negative reviews to heart based on a one time bad experience. I have been coming here for at least 10 years and I have always had wonderful experiences here and I wouldn't trust anyone else with my nails. Kim and Mimi are my go to ladies, but everyone there is good at what they do and try their best to make you happy. If you have a problem - give them the opportunity to fix it! read more

Pretty Nails - My blinging nails for Vegas!!! - Nail Salons Near Me - Louisville, Kentucky

Too late bit to get to a chair but i guess that's because they are so popular. Honestly did a great job. They actually spoke to me and wanted to know my name and what i do etc. that's refreshing instead of the employees just talking to themselves. Dip was 35 which isn't bad and honestly they look great read more

Pretty Nails - Look past my ugly fingers but my nails looked great. - Nail Salons Near Me - Louisville, Kentucky

I used to love coming here, but after the last few times, I am not coming back. They skip steps and rush through clients even when not busy. Avoid here for dip powder AT ALL COSTS. They only dip your nails in the color powder twice and leave it streaky, thin, and splotchy every time. Great place though if you're looking to get all the skin around your nails sanded off. I attached a photo and no, those aren't shadows you're seeing, just streaks of uneven color and bumpy, uneven texture. Only come here when on a serious budget. read more

Pretty Nails - Nail Salons Near Me - Louisville, Kentucky

Mimi does a great job but everyone else is terrible. God forbid something doesn't look right. All you get is attitude and they just make it look worse. Not to mention my nail tech was more concerned with doing her own nails. read more

$30 gel manicure, the employee didn't clean up my cuticles enough to the point where she was painting over them. Very sloppy work. Would not waste another $30 here for the quality of work. read more

Pretty Nails - Nail Salons Near Me - Louisville, Kentucky

See all

I have went here for over 10 years . I've recently just restarted going back because my prom nails,graduation nails, and birthday nails were an absolute wreck. I got gel nail polish applied and was cut 3 times . I haven't been there for 3 weeks so my fingers would have tome to heal. My mother and I specifically told them that I have been getting cut very deep and would like someone who would be gentle or at least not cut me so bad. He immediately started to hit my skin with the dremel. When applying the nails he applied so much glue that my skin and fake nail are stuck together(I rubbed nail polish remover to take a little bit of the glue off and bleed so I'm not touching my nails till my fingers are healed ONCE AGAIN!) while shaping my uneven nails he sanded on my finger for a good minute and after I told him 3 times he was doing so he says "oh no I'm so sorry you have baby skin" ALSO TOU KNOW ITS 5 dollars to shape a nail!?!? Sense wheMy nails are crooked,none are the same shape , the acrylic is lumpy the gel nail polish is bubbled up ,scratched, and they bleed just but grabbing or moving something . I'm so upset me and my mother will not be returning... read more

See all

I came here to have my acrylics removed, and wanted gel polish instead. Very fast, But not sloppy. I visited on a Thursday afternoon, and there was no wait time . The salon is nice , and the service was lovely . read more

Pretty Nails - Simple gel polish on natural nails . - Nail Salons Near Me - Louisville, Kentucky

I wish I researched before I came in. I'm not from the area but decided I'd treat myself to a pedicure. Sub par effort at best. I got one leg scrubbed at least. She seems uninterested, bored and miserable. So awkward. And she makes strange noises the entire time. Not clean. I saw them flip the towel to use the "other side" for the next person .... I should've known when I walked in on a Saturday and there was no wait. I give them credit for dealing with the guy next to me though!! He not only asked for a drink but then asked for soda! When she brought him a bottle of water he handed it back and asked for a cold one!!! Well, he got the reused towel.... and a glass of ice for his water. Really? I guess this is Kentucky! They never cleaned out the foot bath!! A rinse is not good enough! I can not believe I got my feet done here! I hope my feet don't fall off. read more

Pretty Nails is the only salon I will go to when I'm ready for my manicure and pedicure. I go every three weeks like clock work. I have been to numerous salons and haven't had the experience that I get with Pretty Nails at 2nd st location. I always get a prompt greeting asking how they can help me. I've been coming here for 2-yrs now and I'm very pleased. I would recommend this salon to anyone I know or meet. I was asked what I wanted to have done. Once we talked and she suggested something and explained it to me I've have been so pleased. I just love them to death. Over time we both have gotten to know each other better and I feel just like family. I won't go anywhere else. What's important is I learned that you can make appointments so you don't have to wait. You can walk in or make an appointment, personally I make an appointment to fit my schedule. It's so much better. They are very clean, have new pedicure chairs that give an awesome massage, new wall paint and coverings, paintings, new types of polishes even a childs pedicure chair that's pink with butterfly wings on it. So cute for the little ladies. I am just so happy since I found this salon. I can't speak highly enough about them. Two thumbs up! Come and experience for yourself. Walk in with a smile and leave feeling pampered like the queen you are. read more

Pretty Nails - Nail Salons Near Me - Louisville, Kentucky

Awesome service, and wonderful people for both a pedicure and fill. We read the reviews first and came anyway. Talented, kind and professional. They have an iPad to check in, so if you end up with the wrong service, it's honestly your fault for entering it wrong and then failing to tell them any different. A+! read more

there's no wait because they suck. tools aren't properly sterilized, the nail techs rush through their clients so they can get back to watching netflix on their ipads and they act annoyed if you ask them to make any accommodations. read more

Pretty Nails - sloppy edges, thick polish. come on now. - Nail Salons Near Me - Louisville, Kentucky

David does the best round tip nails!

The service is terrible, the employees up to and including the owner are rude, prejudice and discriminatory. I sat with my feet in water for an hour until the water turned cold. I asked for my water to be reheated and I was ignored. I left without service and no apology. read more

I've been here 4 times, but have only gotten my nails done once due to the wait times. It doesn't matter if you make an appointment or just walk in, you will have to wait for an extended amount of time. The waiting area is too crammed and people have to sit on top of one another, less than 6 feet apart. I made an appointment for 11:15 this morning, and there was only one person doing nails. I waited for about 15 minutes and no one bothered to say anything to me, even though I was the only one in the waiting area. Although I liked my nails the one time I got them done, I won't be back. read more

I've never had such horrible service in my entire life before. The women barely greeted me and was rude when I asked the about the difference between gel and overlay. While making small talk with the technician he proceeds to say he HATES doing nails and wants to stop immediately. After spending 30 minutes wearing down my natural nails, he applied acrylics and cut my nails with CRAFT SCISSORS. They looked like the kind you get at Walmart. And instead of cutting the whole way, he'd cut part of the nail and rip the rest off. He applies acrylics and start to shape them. I explained I wanted a soft square shape and he proceeds to ignore me. When I tell him I want a soft square shape again, he joked around saying that he'd dealt with customers "like me" before. After doing three nails, he gets up and LEAVES saying "I can't do your nails with the way you are." Another technician takes off my nails while barely saying a word to me and I leave. I've NEVER been so disrespected. read more

Don't expect a greeting or a you're welcome or anything more than a 'mmhmm.' Bad attitude, DIRTY place (looks like nothing has ever been wiped down, stuff all over floors, torn up chairs, trash overflowing) very sloppy job, was in & out in 20 min for full set like she skipped A LOT of steps but I don't think she cared AT ALL. -the peach color in my pix is the previous nail color I came in with that she left on my new set. read more

Pretty Nails - Very sloppy job & even left the peach color I had on before on my new set. - Nail Salons Near Me - Louisville, Kentucky

This place is awful. Their gel powder samples are not the same brand as the actual powder so it is not what you think the color is at all. In from out of town for a quick nail fix and walked out with hideous nails!!! Ugh read more

the other day I got a full set pedicure w orange acrylic , the guy messed my nails up & they were thin & broke that same day, but because of work I could'nt come back the next day because it was Sunday & they were also closed . now it's Monday , my birthdays in 12 days & they fixed my nails with no problem . read more

Horrible service. I asked the woman doing my pedi 4x to please put my sandals on before she polished she said okay and totally disregarded what i said. She continued to painting my toes without using the toesl seperater which then caused the polish to get messed up and all over my individual toes. I then asked her politely to fix the toes messed up all she did was put top coat on the messed up toes thinking it would correct the issue. Well it didn't. I am not satisfied at atl. Not worth 1.00 of my money. Sucks they even got $30 out of me read more

Just your average nail salon. Nothing special but they do a decent pedicure at a reasonable price. They always do a good job and my pedicures last for a long time. read more

My nails look good, super sharp to the touch though. I always get stiletto shaped at my regular salon but I had to relocate for school so I went here, never had them this crazily pointed and sharp. Not really complaining but I could totally take some ones eye out. And the guy that did mine also did my moms, while he was doing a gel polish for her more customers walked in and he proceeded to yell at them to "pick a polish and sit down" even though there was 4 of them and only 2 places to sit because his daughter was laying on the big couch they have. Definitely rude and uncalled for, hence 3 stars. read more

I have been going to this place since I was in college (2005) and it is so sad to see it go down like it has. I went there today and decided to try dip and it was absolutely horrible. She did not even shape my nails at all. I've had some not so good experiences with them in my past, but I have never said anything until today! I was ashamed to even walk out with my hands looking like that. They were a lumpy mess. When I asked her to shape them a bit because if I'm paying $45 I want them to look decent enough to wear she became aggravated. Eventually I said forget it because it was just worse and I felt myself getting frustrated. When I get to the register the owner asks if I have the money on my card to pay for my services. I have Never felt so disrespected. I will never step foot back in this place! read more

I love this place! Great prices and great service. I pop in on my lunch break for a polish change for only $5 several times a month. I also love their pedicures and manicures. They do a great job and have a punch card :) read more

Save yourself a trip and never come here. They are careless with their work and sloppy. I have never had a worse pedicure in my life. If I could give a negative star rating I would. And to top off the whole experience they were on their phones for the whole time I was in the chair, extremely rude. Never will I ever come back. read more

Pretty Nails - Nail Salons Near Me - Louisville, Kentucky

The worse service I have EVER received from any nail salon. Literally sat in the salon for over 2 hours not because I was waiting but because the nail tech kept messing up and having to redo my toes. If you want quality service then this is NOT the salon for you. read more

Ms. Ann is the best! I love Ms. Ann and recommend her to everyone! I have been going to her for three years and she is the only person I let touch my nails. She knows exactly what I like done with my manicures and pedicures and acrylic nails without me having to tell her repeatedly. She is so good, that my nails very rarely break so I definitely get my money's worth out of each visit. She also makes each customer feel like she is their best friend and she's a great listener. She knows all her customers by name and actually remembers things about them so they can have good conversations. read more

I just got pedicure and I am sitting in my car. I got so mad that I decided I wouldn't leave the parking lot without writing this review. An older lady did my pedicure (I don't know her name). She painted my skin, barely cut my nails down and didn't even attempt and cleaning it up so I had to keep pointing it out to her. She messed up on almost every toe. She had to keep correcting it. She painted my toes so many times that they almost looked dull after the first coat of clear. So I asked her if could she do a second coat after it dried a little and she rudely said no. So I told her that she had paint on my skin on three of my toes, and that she had to go over 4 of them right before I asked - none of them where applied a clear coat after she painted them again. The least she could do is give me another clear coat. Another lady came over looked and said something to her in their language. She then did another clear coat. I feel like I could have just done her job for her! On top of that.. she barely scrubbed my feet! I will not come back to this place. If you decide to come here after reading this post..good luck! read more