1. Pretty Birds

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    Pittsburgh, PA

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    Pretty Birds

    4.2 (5 reviews)
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    PetSmart

    PetSmart

    (34 reviews)

    Shadyside

    TL;DR avoid Jenna.. the other staff we've had are great…read more I arrived a few minutes early to my appointment bc when I booked, they told me that one of my dogs needed some documentation. Jenna greeted me with: well you're here before your groomer, and I can't check them in, because I can't be responsible, so you'll need to wait. I said okay... Then, she said, you won't be able to drop them off together bc one of your appointments is for now and one is for an hour from now. I explained that in the past, I've always dropped them off together, and they hold one while they groom the other..Because I live twenty minutes away, it doesn 't make sense to go back and forth for each dog separately. She told me, she didn't think that would be possible because she wasn't sure if our groomer would have other dogs that she needed to have there... which doesn't make sense...I've seen them hold a bunch of different dogs while they're doing the grooming and waiting for owners to show up and pick them up. The other staff I've met are all great... hopefully they'll give her some customer service training!

    I phoned ahead to schedule an grooming appointment on 8/20; they told me I have to come in 7-9am as…read morethey want to do cats before any dogs get there. That's okay. I showed up at 8am sharp and they said they don't have any cat groomers there for today. ? Never book here. A complete waste of my time after I Phoned in to schedule and confirm an appointment. P.S. Glad they cancelled my appointment. Never mind these pet-killers anyway.

    The Dog Stop- Strip District, Pittsburgh, PA - Our Canine Caregivers are fully prepared for belly scratches and hugs 'n kisses for all our visiting pups.

    The Dog Stop- Strip District, Pittsburgh, PA

    (42 reviews)

    Strip District

    My review is only based on my training experience as I have not used any other services here…read more We have brought our pup to two different one-on-one training sessions here and it has been absolutely worth every penny. Brett Reynolds is the trainer and I would recommend him to anyone that wants to modify their dog's behavior! We adopted a Min-Pin Terrier mix puppy at about 7 months old. He was social at the dog park and was very friendly with people whether at our house or elsewhere. Around 10 months, we began seeing some different behaviors in our little pup, especially when on leash around other dogs or when there was a fence between him and other dogs or people. It got to the point where we were no longer comfortable taking him out as regularly and stopped going to the dog park. We have since learned that our little baby suffers from something called "barrier aggression." I explained the situation to Brett through a phone conversation and a few follow-up emails. When we arrived for our session, we talked through specifically what we wanted to work on and then got started. I learned so much in an hour! It was not only helpful in modifying my dog's behavior, but also in giving us the confidence in training him properly. We purchased a Gentle-Leader collar which has worked great for us. We also learned certain commands to direct and distract him around other dogs, which avoids him escalating into a blind rage where it is very difficult to calm him down. At the end of the session, Brett brought another dog into the room and we were able to try out the new commands while we still had him there to give us feedback. We have continued everything we've learned in the two sessions during our time at home and have noticed a significant change in our dog's behavior. He's not perfect by any means, but seeing the progress he's made is motivation for us to remain consistent and follow-through with everything we learned from Brett. I look forward to more training sessions and possibly trying an agility class in the future!

    AVOID! SMELLED AWFUL! UNDER STAFFED! When I walked into the business there was an overwhelming…read moresmell of urine. Throughout the day I watched the dogs on the dog cam and if any of them peed and pooped, it took a while for staff to clean it up. When I went to pick up my dog, again I was met with an overwhelming smell of urine and when the staff handed me my dog he stunk like urine. I should have did more research before taking him there. OVERCROWDED AND UNDERSTAFFED!! I had another dog that went to Dog Stop in Upper St. Clair. It was so overcrowded that my dog would hid in the corner and a some point a larger do peed on her! I was unable to find any regulations as far as how many dogs per room, how many dogs per staff . . . etc.

    Pretty Birds - petstore - Updated October 2026

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