We followed Jessica here from the last Spaw she was at. She always does such an amazing job…read moregrooming my Yorkie!

If you like your pet, find another spa for your furry one. I have used this place couple times,…read moreboth times the owner was rude and arrogant. Both times, they claimed my dog pooped and peed while being bathed which is a surprise. My dog is used to baths so the only reason for her behaviour would be, she was badly treated which made her scared. My other suspicion is that this place lies about it so they can charge extra $20 for the clean up. When you do not give them a tip, rightly so, for the poor treatment of my pet, they complain. Never again, we will be using this facility and you should avoid it as well!

Tip: book an appointment well in advance, as they fill up quickly…read more Very happy with the wonderful job they did with my shih tzu puppy. My puppy had just removed her cone after being spayed, so her fur was very matted and knotted, and she was super stinky (she couldn't bathe for 3 weeks). We requested a teddy bear cut and even brought in a photo and they did their best to accommodate that. Although they had to shave my puppy more then anticipated due to the matting, they gave me a courtesy call before doing so. When I came to pick up my puppy she was happy and not at all sullen like she's been from other grooming places. Also, whatever shampoo they use smells amazing! My puppy smelled tropical and fresh for a solid week afterwards

A V O I D so that you don't have an injured pet. Our dog got…read moreinjured during grooming. They say they "razor burned" our dog's groin. As infection followed injury, they questioned our decision to take the dog to the vet for treatment and questioned the treatment and then they even questioned the legality of service by our vet who prescribed antibiotics and cortisone cream. Finally, groomer hid behind her contract. She then terrorized us with a threat of a lawyer. Regretfully, it is obvious that Eden (owner?) is not taking responsibility for injury. A week after hurting our dog which is still preventing him from even normal walks due to groin infection, this groomer did not even call to ask about dog's health. Do they care about injured animal, or don't they? Should we avoid this grooming service? Oh yes, we are going to AVOID them from now on.

What a wonderful experience for our little guy Dexter! To frame the conversation, Dexter is a 14…read moreyear old mini schnauzer with a heart murmur and hates to be away from is as he gets very nervous. This is the first time he has been in a good place after getting a groom. The groomers were gentle and lovely and they did an amazing job. He looks like a little show dog. Definitely one of the better places to get your little one looked after and pampered...

Neighbourhood pet store. Clean and friendly however my groomers were very inconsistent. First…read moregroomer I had a few months back was great however the last cut we received I would definitely consider going somewhere else in the future. I called back and gave some feedback But the owner insisted that they did their job. All I wanted was for him to say he understands and I'm happy to give the feedback to the woman who groomed your dog. I now have to spend $90 on cream and a cone so that my dog doesn't cause more harm and infection. I just expected better customer service and I would have welcomed a reaction that would tell me that they were And are willing to always improve and be better. I wasn't asking for any compensation, just a vow to maintain better elevated cuts and groomers who are just as efficient across the board. I hope it doesn't happen again.

We had a wonderful experience at this dog grooming salon. Everyone was friendly, professional, and…read moreclearly cared about making our dog comfortable and happy. Our dog came home looking fantastic, clean, fresh, and beautifully groomed. We really appreciated the attention to detail and the quality of the service. It's obvious that they take pride in what they do and genuinely love working with dogs. We were very happy with the results and will definitely be returning with our other dog as well. Highly recommended!

Awesome people, so nice and friendly the moment you walk in. First time here, my niece recommended…read more Lots of food and treats, my dog was in heaven. He looked very comfortable with the groomers and groomers loved him. Also liked that they set up the next appointment for the next visit.

We have been taking our dogs to have their bath and hair cuts for the last 20 years to Bowen's…read more Terry has years of experience dealing with dogs of all kinds and we know they will be handled well and return happy with their clean stylish look. It is also great to support local business. We live close to Bowen's so our two dogs have a short walk before they are dropped off for their session. Highly recommended.

Decided to try this groomer after my previous shop had moved their business to north of the city…read more Owner has lots of experience with show dogs in his resume and knows a lot about dogs (and has saved me some unnecessary vet appointments). Place is tiny and not the cleanest in appearance, but I have been taking my my dog here for the last 2 years and never looked back. No issues making appointments either, very accommodating groomer.

I took my dog Charlie to Poochies located in Markham…read more We usually take Charlie to a lady that does grooming out of her home in Milton. She's cheap and gets the job done but the quality of her grooming is lacking. When I picked up Charlie today from Poochies, he looked so adorable. He was evenly shaved and the detail around is face was just amazing. The owner, she obviously loves dogs and takes great care and has impeccable attention to detail, ensuring the grooming matches the breed of the dog. It cost $15-20 dollars more, but I don't care because he looks so good and I know when his fur grows out it won't be uneven. I totally recommend this place. Lovely place and equally lovely people, and Charlie looks so cute!

I brought my cat in for grooming and Millie was amazing! My cat is very anxious and Millie has some…read moresort of magical powers that immediately calmed him down. Even his vet office staff need to sedate him and are unable to handle him! I highly recommend this business and will certainly be back!

I brought my rottweiler puppy here for his first grooming. I called in the day before for a next…read moreday grooming. Tire Biter was definitely the most accommodating in terms of my schedule and being able to accommodate me so last minute. Nancy, I'm assuming is the owner (I may be wrong), answered the phone and was extremely helpful and pleasant. The morning of my pup's grooming appointment, I had the opportunity to meet Nancy and she's wonderful. When I came in, there were other dogs and their owners coming in for grooming and/or daycare. All the dogs came in extremely excited and happy - which is a good sign! On top of that, Nancy knew ALL the dogs and owners names - which shows that she genuinely cares. I came to pick my pup up about 2 hours later and I was extremely happy! He no longer smelled dirty (he plays outside a lot :( lol ), his coat was much softer than it usually is, his nails were cut - although one or two looked as though they weren't or were cut very unevenly, but I may be wrong. Regardless, I am extremely happy with the quality and service. My heart melted when my pup came out to see me, super clean with a cute bandana around his neck! I deducted one star because when my s/o came to pick him up, the person at the front desk (no longer Nancy) was on a personal call the entire time ... which isn't the best customer service. Other than that, I recommend this place. I wouldn't say that they are pricey as I've called around and they are average priced. I will be back :) Thanks for the amazing work done on my pup!

If there was an option for 0 stars, I would've selected that. I DO NOT recommend this store!…read more I knew what winter coat I wanted and chose to find a local business to support that carried it. #1: It took 4 COLD WEEKS TO ARRIVE, because they waited for more orders before they would send in their order! When they called to say it arrived, I said that I would pick it up the next day at 8am. #2: Waited and waited on the sidewalk while they tried to find the order. They came out with a "similar coat" (their words), and I remarked it was too big (dog would pee on it) and wrong colour. They then went back into the store to bag what I was told would be the one I did order. #3: When I took it out of the bag the next day to put it on, I realized they put the WRONG COAT in the bag. It was the wrong colour and wrong size. Tried it on anyway, to give it a chance. I believe it was the "similar coat" they tried the day before. #4: Phoned 24 hrs after pick-up, to say I was bringing back the coat because it was the wrong colour and size - and that my actual order must be in their store by their mistake. #5: TOLD I CAN'T EXCHANGE OR RETURN COAT, EVEN THOUGH THEY GAVE ME THE WRONG ONE!!

We were traveling for a few weeks with a baby and Pablo was looking a little neglected, he was hot…read morein the summer and a bit matted. They put us on the waitlist and got him in just a few days later and a week earlier than their next appointment. I'm so glad they carried through! They went through everything with us thoroughly and comforted the 13 year old man. They had all his favorite food and treats so we could treat him when we got home. We were up and down queen west later that day trying to figure out where to eat and passed a German Shepard who would not move from the front door because he could smell the goodness and wanted his owner to go in

Let me first start off by saying the groomer sho cut Bebe's nails was fantastic (thank you)…read more Please share this post with whoever you might know with dogs. Today we took my mum's dog bebe (a 4 pound chiuahua) to get her nails trimmed Timmie Doggie Outfitters. When my mum went to pass bebe to the STORE OWNER (who said he would take her) he quickly removed his hands and allowed a 4 pound little dog fall, at least 4 feet. She landed on her side and rolled onto her back. Thank God she doesn't seem injured - however this man, a shop owner in downtown Toronto then had the nerve to say she was showing him her teeth. Bebe is a sweet dog with no agression whatsover. We didn't get so much as an im sorry. He showed no remorse, and behaved as if nothing had happened after being confronted by my mum and myself. Is this the way we expect our beloved pets to be treated by a "professional" who owns a business where he cares for our beloved fur babies. This needs to be posted and people need to know what kind of man they are trusting their furry family members.