A V O I D so that you don't have an injured pet. Our dog got…read moreinjured during grooming. They say they "razor burned" our dog's groin. As infection followed injury, they questioned our decision to take the dog to the vet for treatment and questioned the treatment and then they even questioned the legality of service by our vet who prescribed antibiotics and cortisone cream. Finally, groomer hid behind her contract. She then terrorized us with a threat of a lawyer. Regretfully, it is obvious that Eden (owner?) is not taking responsibility for injury. A week after hurting our dog which is still preventing him from even normal walks due to groin infection, this groomer did not even call to ask about dog's health. Do they care about injured animal, or don't they? Should we avoid this grooming service? Oh yes, we are going to AVOID them from now on.

I've used their services once before and am just about to make a second appt. My spaniel came out…read morelooking fantastic and more importantly he was happy as a clam. They did exactly as I asked for and the result was way better than I had thought. I wouldn't go anywhere else.

We were traveling for a few weeks with a baby and Pablo was looking a little neglected, he was hot…read morein the summer and a bit matted. They put us on the waitlist and got him in just a few days later and a week earlier than their next appointment. I'm so glad they carried through! They went through everything with us thoroughly and comforted the 13 year old man. They had all his favorite food and treats so we could treat him when we got home. We were up and down queen west later that day trying to figure out where to eat and passed a German Shepard who would not move from the front door because he could smell the goodness and wanted his owner to go in

Let me first start off by saying the groomer sho cut Bebe's nails was fantastic (thank you)…read more Please share this post with whoever you might know with dogs. Today we took my mum's dog bebe (a 4 pound chiuahua) to get her nails trimmed Timmie Doggie Outfitters. When my mum went to pass bebe to the STORE OWNER (who said he would take her) he quickly removed his hands and allowed a 4 pound little dog fall, at least 4 feet. She landed on her side and rolled onto her back. Thank God she doesn't seem injured - however this man, a shop owner in downtown Toronto then had the nerve to say she was showing him her teeth. Bebe is a sweet dog with no agression whatsover. We didn't get so much as an im sorry. He showed no remorse, and behaved as if nothing had happened after being confronted by my mum and myself. Is this the way we expect our beloved pets to be treated by a "professional" who owns a business where he cares for our beloved fur babies. This needs to be posted and people need to know what kind of man they are trusting their furry family members.

We followed Jessica here from the last Spaw she was at. She always does such an amazing job…read moregrooming my Yorkie!

If you like your pet, find another spa for your furry one. I have used this place couple times,…read moreboth times the owner was rude and arrogant. Both times, they claimed my dog pooped and peed while being bathed which is a surprise. My dog is used to baths so the only reason for her behaviour would be, she was badly treated which made her scared. My other suspicion is that this place lies about it so they can charge extra $20 for the clean up. When you do not give them a tip, rightly so, for the poor treatment of my pet, they complain. Never again, we will be using this facility and you should avoid it as well!

I bring my two Yorkiepoos and my one Mini Poodle here. They are 4,3 and 1 years old …read more I love that she doesn't cage my babies as they are not ever use to ever being in a cage "hence why they hate the vets, I have a home vet come to my house instead ." I have always been so happy with the groomer she is amazing my dogs love her as well . When I say to my dogs " wanna go get pretty? They see us pulling upto " pretty beastie " mybdogs get to excited I have to calm the down before I can take them out of my van . Hercules is my oldest Yorkiepoo and he is the leader of my crew so as soon as I open the van door the run right to the front door hahaha. When they come home they smell so fresh and nicely brushed and nails are perfect . Thank you so much for being an amazing and caring groomers . BTW people my dogs Hercules, Xena and Venus have been coming since they were puppies.

I took my two dogs to this salon a few times. The groomer knows her trade, but every time my dogs…read morehad to spend there 5-6 hours in spite of booked appointment time. She has never been done on time, asking to wait a few more hours, and even then when I arrived just before closing, she was still working on the dog. The place looks shabby, and there is always too many dogs. I have a feeling that she is overbooked or takes in dogs without an appointment, thus causing an extreme delay. Last time, my dogs came back so dehydrated that they couldn't stop drinking for 2-3 minutes. This is not acceptable for the owner to keep dogs so long without offering them some water. I will never return there. No, thank you! Not even a cheap price ($50 for a small dog) will entice me to come back. I wish the groomer well though and to find time to transform the place into a more decent and inviting salon.

My pup loves this place! And he comes out looking amazing every time. And he knows it... he's…read moreliterally posing and asking to have photos taken of him... cue the "HEY EVERYONE... COME SEE HOW GOOD I LOOK" moment from Anchor man. But this is real and a dog! Thank you Dogfather for beautifying our pupper! For sure will be back soon.

We've been going for 2 years or so, since our dog was a puppy, and have recently decided to move…read moresomewhere else. Every time we picked up our dog he seemed a bit more anxious than the time before, they suggested we give him more anxiety medication. The price of a groom is crazy, over $250 for a small 30lb dog. The turning point for us is that our dog was having an off day and was a bit more anxious than usual - never mean or aggressive, just squirmy. They called us after an hour to let us know, but told us they'd keep trying. Two hours later he was ready for pickup - I assumed that 3+ hours at the groomer meant they got through it. When I picked him up they told me they did not cut any of his hair, only a nail trim and bath. To my surprise, they proceeded to charge me the full amount of a groom - a $250 bath and nail trim. Very dissapointed given we were longstanding customers and they knew he was having an off day. We will certainly not be back. **UPDATE** We took our dog to another groomer who let us know that there are clear signs of trauma from previous grooming experience. He was clearly pushed past his comfort level at Dogfather to a point where he has developed a traumatic fear of being at the groomers. This explains why he was more and more anxious to go each time. This is deeply upsetting and I only wish we changed groomers sooner.

We have been taking our dogs to have their bath and hair cuts for the last 20 years to Bowen's…read more Terry has years of experience dealing with dogs of all kinds and we know they will be handled well and return happy with their clean stylish look. It is also great to support local business. We live close to Bowen's so our two dogs have a short walk before they are dropped off for their session. Highly recommended.

Decided to try this groomer after my previous shop had moved their business to north of the city…read more Owner has lots of experience with show dogs in his resume and knows a lot about dogs (and has saved me some unnecessary vet appointments). Place is tiny and not the cleanest in appearance, but I have been taking my my dog here for the last 2 years and never looked back. No issues making appointments either, very accommodating groomer.

I took my long hair chihuahua for grooming today and she just ignored my instructions. This was…read morethe 3rd time there, and only the first visit was correct. I gave her the benefit of the doubt that last time was a one time mistake. I gave specific instructions to only trim feet, and butt area, leaving ear hair because she trims unevenly. When I picked him up, she had cut all his body hair. Trimmed his body unevenly ( I never trim it, and she did it last time too,) plus trimmed his ear hair unevenly once again. There were no other dogs in the shop at the time to cause confusion.

Excellent service. Fantastic location in the Cliffcrest community. My dogs are CKC registered and…read morecame from an Aussie show kennel. Z did an awesome job of my dog's coat and undercoat and he ground her nails to a soft rounded, more manageable shape. You can barely hear her when she walks across the hardwood floors. Many thanks. We will be back with puppy #2 next week.

We had a wonderful experience at this dog grooming salon. Everyone was friendly, professional, and…read moreclearly cared about making our dog comfortable and happy. Our dog came home looking fantastic, clean, fresh, and beautifully groomed. We really appreciated the attention to detail and the quality of the service. It's obvious that they take pride in what they do and genuinely love working with dogs. We were very happy with the results and will definitely be returning with our other dog as well. Highly recommended!

Awesome people, so nice and friendly the moment you walk in. First time here, my niece recommended…read more Lots of food and treats, my dog was in heaven. He looked very comfortable with the groomers and groomers loved him. Also liked that they set up the next appointment for the next visit.