I eat at the chain because kitchen is spotless and staff friendly warm brekkie good salads and soups especially seasonal

I had a very disappointing experience at Pret. The manager working during breakfast was unprofessional and provided poor customer service. The staff were unfriendly and unhelpful, which made the visit unpleasant. What was especially frustrating was being told that food from other restaurants was not allowed. The way this policy was communicated felt rude and disrespectful. A simple explanation delivered politely would have made a big difference. Customer service is an important part of the dining experience, and unfortunately, both the manager and staff fell short. I hope improvements are made in how customers are treated in the future. read more

Get your wrap and get out. Limited seating and empty shelves. The cashier was nice, but they also hired a security guard / loss prevention guy to stop people from stealing fruit cups? I overheard the guard talking aggressively to two kids sitting down eating who were also talking to each other about the Yankees. The guard was a Red Sox fan. read more

Management seemed to have changed. I stopped going to this location. Its chaotic honestly in here I just couldn't deal with it and left

I have been going to Pret A Manger for years. I use to love their tomato fete soup and Broccoli cheddar. The croissants are freshly baked daily and are so goood. I also love their ginger shot. This was the first place I try ginger shot at. Service is always friendly and bubbly. Clean and organized. read more

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Pret is always great for a fast bite and good coffee but this location in the mornings the staff needs work on politeness, professionalism and overall customer service. The cashier is curt and less then pleasant. I asked for a coffee with half and half but he accidentally gave me fat free milk. When I told him he rudely argued that he gave me half and half. Only when I asked him to look at rhe containers he was willing to make me the right order. If in that area go to one on Fulton where the staff is trained properly, friendly and professional. They probably have a better manager who trained their staff well where as Broadway not so much. read more

I visited this cafe a few weeks ago, wonderful service, with a big smile, great coffee just the way I like it, I recommend it 100% Andi from UK read more

Was in NYC for the 5 Burroughs ride and wanted to grab a few snacks for after the event. Stopped in and picked up couple of pastries and desserts. Location was nice and clean and designed in the typical Prêt A Manger style I am accustom to when visiting London. Service was quick and painless. read more

Went here to order breakfast for 45 of my associates. The manager Shaun helped me put an assortment of breakfast sandwiches and healthy snacks together for them. It was a last minute thing and the delivery person was a bit late but it turned out well. Pret is always looks immaculate and clean when I go inside any location and the food is always gourmet. read more

Pret A Manger - a table with a variety of pastries - Sandwiches Near Me - New York, New York

Nice people at the counter. Food is fresh and tasty. I always wonder in here and find something to eat on days when I can't decide what to have. Love their tomato soup. read more

Their cooking style embraces change while maintaining quality. The food quality creates pleasure. The manager combines dependability with approachability. The place has a positive mood and likable clientele. I recommend experiencing this spot firsthand. read more

There were not a lot of hot items on the shelves. Stick with the salads and cold sandwiches there were more stacked in that area. Felt more like a grab and go place now. Seating area practically empty. Guys were cleaning the tables while I was in line paying for one of the hot wraps and a soda. Wondering how long they were sitting in the heating unit? Always like to get a couple home to the kids. Got a nice view seated by the window. Streets are pretty quiet and empty these days. Lots of construction and development down here. Neighborhood has dramatically and drastically changed here since COVID. Most of the customers are basically tourist and those who still work in the vicinity. Came back the following month like 1:30 PM and there was only one hot wrapped item. Do not know if they put much hot foods out. Stick with the cold items- Salads, Cold sandwiches for the shelved were well stocked. read more

Pret A Manger - a sign for a fast food restaurant - Sandwiches Near Me - New York, New York

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It's been a very long time since paying Pret a visit. Had to come to this location because the one closer to me is closed. I went during the late afternoon when most lunch items are scarce but did find a soup I love, the tomato with feta & was glad to be reacquainted with it. It's so creamy & tastes delicious, not bitter or acidic like other tomato soups I've tried. The space is well maintained and clean. Hygiene was always important but more so now during pandemic era. Will return during earlier hours to try their breakfast items & other lunch items too. read more

Pret A Manger - Tomato Feta Soup yum - Sandwiches Near Me - New York, New York

Wow! We need these in Texas! I'm hoping they'll eventually make their way down to us. I bought a Bahn mi sandwich and a tomato and feta soup. Everything was fresh and delicious. read more

Cashier had an attitude when I was ordering. When I asked to make sure my coffee had oat milk instead of regular, she responded "you got an iced latte, not coffee." Then I verified again if my ICED LATTE had oat milk, she responded "yes" with a raised voice. I think she also needed an ice latte that morning... read more

The convenience here is really what it's about. The food is good for lunch or breakfast and is easy to pair together and grab on your way to the office or other lunchtime shopping. I prefer the breakfast. The hot wraps or other lunchtime offerings always seemed to have a little of an oddly tangy taste. read more

The tipping culture is getting out of control! I went in, grabbed a yogurt, and am asked if I want to leave a tip. For what exactly?? I didn't even have them put the yogurt in a bag. This is insane! read more

The thing I like the most about Pret is convenience. The food is already prepared, so no long waits to order. The ingredients, including allergen information, are all clearly listed out where you pick up the food. There are a lot of options, and even if you go there during the typical breakfast hours, you can pick up lunch instead, which I wish everyone would offer. They also sell half sandwiches, making it much easier to mix and match or just get a snack. This was my first time at this Pret, and everything was pretty standard as far as service and selection. I got a half of the balsamic chicken and avocado sandwich, which was fine but not as good as others I've had from Pret in the past. I did really like the chipotle chicken burrito pot, which was like a snack-sized salad with very tasty and fresh ingredients. I got everything to go so can't comment on the seating, but I would come back here. read more

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This place is a joke. Some of the staff are pleasant. Most are not. Some are efficient. Most are not. One staff member is both. Guess he left. This place has a higher turnover than Rikers Island. You have a team that runs around like a flock of headless chickens but fail to deliver. Yesterday my coffee order was just wrong when I left. Today after lining up for ten minutes I'm told there's no coffee (rudely) and I will have to wait. You're a coffee shop. And their food is plastic. I hate Starbucks coffee but atleast they have coffee and a team that functions. read more

I received terrible treatment this morning from the Pret location at 3rd and 40th streets in Manhattan-from the MANAGER. After waiting 15 minutes for a cold brew with half and half and watching people who came in after me get their coffee, I told the manager that I had been waiting 15 minutes for a simple coffee drink and would have to ask for my money back if they could fulfill my drink order because I had to get to work. The manager did not apologize and told me I could have my money back. As I approached the counter to get my money back one of the Pret employees slammed my coffee down in front of me to which I replied I will never come here again. The staff of Pret said thank don't come back as I was leaving. This is disgusting customer service made worse by the fact that I am a senior citizen and a single woman who was not seen or heard. Who was abused for speaking up for herself. I will report this to Pret's Corporate offices but I doubt it will do any good. Good luck if you go there. read more

The ambiance needs assistance. It seems that this is a very busy location. The staff is responsible and makes sure the shelves are always stocked and the coffee is just right however they need to work on the coffee shop employee etiquette. I think it is outstanding that chairs and the floors are in order and clean but does one have to this with excessive loudness. They consistently shuffle the chairs around sweep in a loud manner that gives the impression that folks are not welcome to stay here. It encroaches on the experience and ambiance consistently. read more

Meh... been to this location a handful of times. Service is sloppy and every order I've had to have corrected. That said, it's quick and convenient just keep your eye on what you've ordered vs what you get. read more

My favorite Pret A Manger location in the city. The staff are super friendly and the manager is on her game. This location is run so efficiently. It's very clean and Covid guidelines are followed. Due to Covid and how many people aren't in the Financial district anymore, as well as all the businesses that have closed, they have a smaller selection of food which is completely understandable. They still have all my favorite items. So if you're into yogurt they have this yogurt apple & honey cup that is amazing. Let's not forget their chocolate croissants; they are so addictive. I have my staff hooked on them. So if you're in the neighborhood you should definitely try one. Yummy. Also a huge plus is that they have a Pret Pass, which I get. Download the Pret app and go into the store and they scan the bar code for $10 get unlimited coffee or tea for 30 days. Sweet! Who knows how long this will last but I've been all over it. read more

The rudest staff look right at you and still ignore you after you ask them a question don't waist your money

The music is nerve-jangling at this eatery. Pret thinks we should be assaulted by noise while dining. read more

Decent open set up. Similar pret a mange menu. They were open even when other smaller spots were closed or didn't have their sandwiches ready early morning which is why we came here. The window seats are pretty cool to watch the NYC traffic. Lol read more

Been trying to hunt down good almond croissants ever since I moved to NYC from London. Most bakeries in New York cut the the croissants in half after it's baked and add the almond paste like sandwich filling. This is NOT RIGHT! American croissants tend to be sloppy as a result and way too much sugar. Pret is a very common in London and the Croissant is just how I remembered. Fluffy with a crispy coat and generous filling, and most importantly NOT CUT IN HALF. Thumb up for authentic almond croissant in NYC (well, authentic by London standards anyway. The French may disagree). read more

Pret A Manger - Almond Croissant. - Sandwiches Near Me - New York, New York

Wow. Pleasantly surprised by the quality of this chain. We were late for an event and needed a bite and were prepared for the usual indifferent sandwich and yucky soup. At least at this particular location, they manage the lunch time rush. The hot entrees are not the usual warmed over yuck but quite tasty. We liked the BBQ pork wrap and the Italian wedding soup. A good choice if ur in Lower manhatten and need something quick. read more

I work in the area and found myself roaming around looking for lunch one day and found myself in the Pret location. It was a late lunch for me, around 2pm. Usually at this time of the day, most lunch spots are a bit of a mess and have often run out of certain things. Not so here. The shelves were fully stocked and the space was pretty clean as well. I grabbed a roast beef sandwich and was able to find an open seat and enjoy my lunch. This spot has now been added to my lunch time rotation. read more

Seriously impressed at how inexpensive and healthy everything here is. There's a whole refrigerated space for juice that costs just over $2 per small bottle, which I prefer so you can try out multiple flavors for the price of what you would pay for a regular-sized overpriced bottle. There are some drink options on the board in addition to yogurt, salads, and sandwiches in the refrigeration units. I ordered the matcha almond milk latte and it was okay but more disappointing since it was a "barista special". Definitely didn't taste like a latte but more like almond milk and very mild matcha. I would definitely come back to try a few of the juices though! read more

I write this as I stand in the Pret waiting for my coffee. This location and the employees get a huge shout out! I am a regular here, and the employees are always so kind to me and remember my order. In a very "me"-oriented society, they are always patient and give you the attention you deserve. P.S. If you are an everyday coffee drinker, get the prey pass, you will thank me later read more

Ready to Eat Like the name says, much of what they sell is ready to eat.  We had granola and muffins, and I shall go so far as to say they were good.  The service was fine, despite lacking enthusiasm.  All in all, we were satisfied. read more

Bright (a little too bright, in fact), but comfortable and lots of seating. Friendly staff and of course great food. Bathroom could have been cleaner, so a star off for that. There's also some fun art work around the place based on food, like a laurel wreath made out of cilantro. read more

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So I see these Pret a Managers every where, and never had a desire to go in because it looked so high end (in other words, super ridiculously expensive). I was in the area as usual and figured I would check it out since I just wanted a simple herbal hot tea. To my surprise, surprise they had oatmeal for $3 and I just happened to be an oatmeal lover. I love the warm and full but not stuffed feeling I get from eating it, and it's easier to keep the processed sugar down by adding cinnamon and fruits. Not everyone's oatmeal is good but theirs is pretty tasty and they are sitting on a shelf ready made. The place is comfy with a nice decor. There seems to be tons of locations throughout the city, so this location is what started it all. read more

Pret A Manger - Sandwiches Near Me - New York, New York

Usually have the balsamic avocado chicken sandwich which I love however today I decided to try the chicken Caesar salad. It is not very clear in this photo but the chicken was undercooked and pink. I should be able to eat my food with out having to make sure my food is cooked properly...this is unacceptable. read more

Pret A Manger - Sandwiches Near Me - New York, New York

The best Pret a Manger I have ever, ever been to. Hands down. All the same great Pret food, but with the most AMAZING staff ever. They have fun. They have fun with you, they have fun with each other, they get it done, they communicate clearly, they joke appropriately, and I just love the heck out of them. Red hot falafel wrap is my go-to favorite here, but I also do love the nicoise salad. Yum. And love. read more

My favorite place when I want something to-go on the quick. Nori wraps, salads, bagels, honey pots, non-dairy yogurt-ish cups, and a basic but good selection of juice. Today I picked up the beet juice and nori wrap. Both were good and both tasted fresh. Bought the coconut yogurt cup for later which I enjoyed. My BF ordered a coffee and cookie. He said they were good, too. Handmade natural food and organic coffee. It's like a super healthy 7-11. Finally!! read more

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Ok food for a chain, nothing special or worth to revisit. They do have green tea using loose leaves rather than typical tea bags.

Decided to catch lunch prior to going shopping at century 21. Saw only tourists going in and should have realized it would not be a good idea. They had prepackaged turkey wraps that I should have inspected more carefully. I have to take the blame for that. My wife and took a bite out of the our sandwiches and said simultaneously " where's the turkey". There was almost no turkey . I have had better sandwiches at airports. To add insult to injury , it wasn't cheap. read more

Pret A Manger - Pass it - Sandwiches Near Me - New York, New York

I am so disappointed with this location. I am a regular customer who picks up breakfast very frequently. In the last couple of weeks, it's been very common to find their breakfast shelves completely empty or with very few options. Today I found them completely empty at 8:10 AM. I spoke to the manager to get an idea of how long I should wait for the omelet that I wanted. She told me she would check, but didn't come back to give me an answer. This is too bad because their food is usually very good and the location super convenient to my office location. read more