Preston's is great to work with. Julie is fantastic and they are always good on last minute requests. We have worked with them for years and will continue for years to come. read more

Preston's is incredible. Everyone who I've sent flowers to from Preston's has raved about their reviews. I've also ordered from them for table decorations for special events. I find them personable, detail oriented, responsive and creative. Every floral arrangement is special. Shout outs to Julie and Darlene in particular, but everyone at this florist treats you and what you are trying to do with care. Love them! Good people, service and style. read more

Preston's Florist - An arrangement I just sent to a friend. - Florists Near Me - Evanston, Illinois

Hands down the best Florist! They are my go-to for any occasion and anyone receiving flowers from Preston's raves about how beautiful their arrangements are, and they also provide world class service too! read more

Received this beautiful bouquet from my boyfriend for my birthday. Came wrapped in a secure box and it was hand delivered to my doorman because I wasn't home. They called me after to make sure I had received it. Really friendly staff and I love how the flowers turned out and the vase it came in is gorgeous! read more

Preston's Florist - Florists Near Me - Evanston, Illinois

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Needed last minute flowers for a graduation down the street. Really, really last-minute. Like the graduation started already and my sister sent me because she forgot. I walked in, looked panicked, and the gal behind the counter leapt to the rescue. She asked how much I wanted to spend for a bouquet and within a minute or two, created something incredibly beautiful and already knew the school colors I needed for the ribbon. All the while, she was delightful and kind. I'm very thankful for her and I had to write this review because of the great service and beautiful product. read more

I'm the kind of guy that can walk into a florist and pick his own bouquet. (I could arrange it as well.) But in a jam or when not having the ability to visit a store, I don't mind picking up a phone and placing an order or doing so with one of the major flower delivery companies. A few days before Valentine's I read a blog posted by a concerned florist in which they were trying to alert consumers to the possible woes that affect online flower companies. I.e. bad or late deliveries, broken vases or poor selections of flowers. The orders (depending on the company; FTD, 1-800-flowers) are usually picked up by local florists and mailed out. One downfall of that ordering system is that the florist may not carry a bouquet exactly like the one described, so, the florist may warn the customer that they performed the duty to the best of their abilities. Or rather, they could offer "something similar." That last part; "something similar", a phrase that would resound in my ear after hanging up with their order-taker since placing an expensive order for a bouquet. Upper $70's is what I paid. I suspect that cost also covered taxes and delivery costs as well. So, I figured I would place an order with them via a phone call saving them the hassle of having to work via whomever they partner with to have or host their website. (Some florists pay a marketing fee to partner with a website) Unfortunately, they were grossly unable to offer me a bouquet like the one pictured. To which the order-taker made the comment "or something similar" and he did so under his breath before moving quickly to another facet of the process. According to the website, the style I'd chosen with the upgraded package, this bouquet was supposed to be pretty big and very surprising. Approximately 15" x 16.5" and I chose the upgrade to deluxe which should have made it larger. Instead, it wasn't much taller than a medium cup of coffee from Metropolis, roughly 12" in height. The width as well, was no where near the size dimensions listed on their website. Beyond that, the number of flowers or stems (rather) shown in the photo had me thinking this was a bountiful bouquet with many bulbs. But in reality, they'd given FAR less a quantity. Their perception of the bouquet was tiny in comparison. The flowers in this bunch are alstroemeria and red spray roses aka their "endless romance" bouquet. Both flowers do not carry a significant cost at any grocery, floral departments. I called and spoke with the manager on shift and she offered two options. They could replace the bouquet or give me a decrease in its cost. I opted for the latter; who could ask their lady to give up their bouquet for it to be replaced? The amount offered as discount was a low amount but I agreed. (In retrospect, how could I; a person who is not a florist say, "I would have only paid $30 for a bouquet that small." So, as stupid as it feels now, I left it alone.) And not to be a complete asshole, (Ah, eff it, I'll go all in) but I could create the same bouquet listed on their website for less than $40 dollars and the bunch would be huge. (Plus, I think I could do it with Whole Foods flowers.) For the high amount I paid, I could have created an enormous bunch at that. My woman was happy but not $76 dollars happy. Many of the spray roses didn't make it to Valentines day, so I picked up some tulips while shopping at Trader Joe's, which livened the bunch. This all started out as hoping to give to a "local" business; some, well, good business. I read reviews (good and bad) but figured I'd just push-on... Bad choice. I'd wager, they probably do their best when a customer places the order in-house. It'd be awesome to see what they offer to walk-ins. But with this experience, I'm kinda turned off to placing orders by phone. Back to Proflowers I guess. read more

Preston's Florist - Does this look like $76 dollars? - Florists Near Me - Evanston, Illinois

Awesome, awesome, awesome experience! I have used Preston in the past and have always had a good experience... but this last time they went above and beyond! Last Thursday I had flowers ordered to be delivered to my girlfriend for her birthday at her work but she left work early and the flowers had not been delivered. (not Preston's fault) So Julie from Preston's called me and let me know she was not there to receive them. So we put together a gameplan and she sent someone over to pick them back up and set up another delivery date and we were also allowed to change the message. (because she was not going back to work until Monday, so the flowers wouldn't be the best at that point). We also got engaged over the weekend, so the "birthday" flowers turned out to be "engagement" flowers. Thanks for going above and beyond Team Preston's! Will definitely continue to use you! (this is coming from a family who used to own a florist) Cheers! read more

I needed a florist that was creative to put together an Academy Award themed arrangement and Preston's did an amazing job. I brought in all the elements and they added fantastic little touches like gold painted dried flowers. In addition their delivery driver went above and beyond to ensure that the arrangement was not left on the porch on a freezing day. They are definitely my go to solution for all my floral needs. read more

Preston's Florist - Florists Near Me - Evanston, Illinois

Beautiful flowers and great service. Would highly recommend. They offer same day or next day delivery.

I had a great experience here last week. They helped me secure 2 dozen roses same-day, wrapped them beautifully and gave me a great deal on them. I will definitely use them in the future, and you all should too! read more

I recently had an experience similar to Lulu's. My wife sent me a Lucky Bamboo plant for my birthday, ordered through Teleflora. The plant she ordered was supposed to be 17" tall, in a 10" natural bamboo cube filled with white river rocks. What arrived was about 8" tall in a cheap white ceramic pot about 4" across, packed with styrofoam and covered in gravel. After logging a complaint with Teleflora and being sure she was the one who would be contacted (because it was intended to be a gift for me), Julie at Preston's calls me at work to tell me they're sending someone to take the plant back. I asked how the issue was being resolved, and she told me they weren't resolving it, they were just taking the plant back because the original order was supposed to be four plants in a green plastic rectangle, and because they were allowed to substitute something of comparable quality and value, they sent me something "a little more modern," but the sender wasn't happy so they were taking the plant back. I told her the sender was my wife, and that she decidedly did not offer four plants in a plastic rectangle, and was literally told "I don't care, we are taking the plant back and Teleflora can resolve the issue." I told my wife about the call, and that they were sending someone to my office to take the plant back, and she was mortified. There was no attempt at resolving the issue, no respect for the customer's request, not even basic courtesy on the phone. It seems like this place does a great job if you're making them a lot of money; but if you're just buying a gift for a loved one, they couldn't care less about you. read more

Ordered flowers here for a funeral visitation and the customer service is amazing - they're very accommodating and helpful. I was recommended here by a colleague who says that their prices can't be beat anywhere else in Evanston and also, the quality and customer service is amazing. I definitely recommend them again - the lady that helped me was very nice and helped me select a tasteful arrangement within my budget. They also have a helpful website - http://www.prestonsflorist.com/ - that you should check out. I wish that I only had known about them earlier so I could have utilized them for a happier event. read more

I received roses for Valentine's Day through Teleflora and provided by Preston Florist. This 5-star review is mainly for the great service provided by the florist. After less than 24 hours, the flowers dropped their petals and started looking droops. (I get it - valentine's day, in the dead of winter, is a hard time to source flowers for and there's lots of demand.) I called Preston's and started to explain what happened - before I could continue, they said the'y have a driver come and bring me fresh flowers and replace the ones I had originally. They have a "48 hour guarantee" on their flowers and I was pleased to see how happily they lived up to their policy. read more

My wife's aunt had emergency surgery the day after Thanksgiving. There was a lot of uncertainty as to where her aunt would actually be at the hospital after the surgery. Add to that the myriad of COVID restrictions and getting flowers there was a major issue. Ms Julie is going out of her way to make it happens. She also took the time to call my wife here in Ohio and update her on the status of the order. These are special people at Preston's. read more

I wanted to send flowers to my best friend for her birthday since due to the pandemic we can't see each other this year. We live in different states so I went on a search for a local florist. My research led me to Preston's and I am so glad it did. Ordered over the weekend for delivery today and my friend loved the arrangement. Looked exactly as I expected it to. I live in California so I can't be a frequent patron but I will definitely use them again if I need flowers for my friend and her family. Very pleased. Thanks for making my friend's birthday special. read more

My 93 year old mother recently passed away. Preston's flowers took care of all the flowers for her funeral. They were the most beautiful flowers I have ever seen. I recommend this flower shop for any arrangement that would be needed. The staff took care of our needs and they were very professional and friendly. I thank them for being very kind and compassionate also. read more

This place has the worst service ever. My boyfriend decided to send me some balloons for our upcoming anniversary. Knowing that I am incredibly busy on Thursdays, he requested that the balloons are delivered at THE END OF THE DAY. By any normal business, that should mean 5pm at the earliest. However, the delivery guy called me at 2:30pm telling me he's here. I was in the middle of working on a lab when the guy calls, and I had to excuse myself to go get my delivery. Seeing how it was HIS fault for being so early, I thought he'd at least be patient for 7 more minutes (that's how much time it takes for me to walk from my lab to my residence). Not only was he impatient, and called me again 4 minutes later, but he was extremely rude. He yelled at me to hurry up and glared at me when I arrived at my residence. As for the balloons, you can't really screw up balloons, so I don't have much to say. However, as for the balloon-weight (i.e. the little object that florists use to weigh down the balloons so that they don't fly away), Preston's Florist used a water balloon. This is absolutely ridiculous; in all my experience with balloons, the florist has enough sense to use something cute or pretty as a weight. I have been quite stressed out lately, and my boyfriend wanted these balloons to cheer me up. Maybe if he had ordered from another florist, that would have been the case. In summary, only order from Preston's Florist if you want to ruin someone's day rather than brighten it. read more

Very happy with this place. I ordered flowers for delivery to go to my partner on the day of his annual review at work. I live out of state, so I couldn't handle the flowers myself. I called two days before, on a Wednesday, and told them that I wanted delivery on a Friday. I said it was for an annual review, and I wanted something colorful and fun with a more modern arrangement. I gave them a price range, which was a little on the lower end of most of the quotes for the major online flower delivery places. They said they could put something together. When he got the flowers, my partner called and said he was going to have a ridiculous grin on his face for the rest of the day. They used a short, square planter (about 2" tall and 12" wide), and had a variety of yellow, purple, and red flowers and green ferns. In one corner, some ferns and reeds shot up above the rest of the flowers, along with a strand of red flowers. Exactly the sort of arrangement I was looking for, and I didn't have the words to explain what I wanted! My only complaint, I asked for the card to say "Stay fierce and fabulous!" As delivered, it said "Stay ferris and fabulous!" But my partner and I had a good time laughing over that (he teased me that it's because of my pronunciation), so maybe that's just as well. read more

If you need flowers for anything, look no farther than Julie at Preston's. She totally saved the day for me today and produced a gorgeous bouquet for my sister-in-law's birthday! She went way "above and beyond" in customer service. She's the best! read more

I originally ordered sympathy flowers through 1-800 Flowers for same day delivery. The flowers were never delivered and it was a nightmare dealing with their customer service to get a refund. Scrambling to re-order flowers, I was referred to Preston's by another florist in the area. Julie was not only wonderful to work with, but had a gorgeous sympathy bouquet delivered within three hours after speaking to her. I will never go through a large online florist again. Thanks Julie! read more

Had flowers delivered to my wife this Valentine's Day from Preston's. Many of the flowers were wilted and had brown spots on them when they showed up. Not too happy. read more

Very disappointed in $12 corsage. Rose looked wilted at pickup. I questioned the quality at pickup..but chose to take it as salesperson made no move to fix the corsage and I needed it. I will not go back to this florist. read more

They go the extra mile! I've used them for my Wedding, Funerals, Birthdays. They do it all! Beautiful Arrangements, Blooming Plants, 100's of Balloons. Same day delivery. Julie has been there since I started using Preston's and she always very helpful. They're my favorite Florist!!! read more

I ordered flowers over the phone at Preston's. When I called a few days later to find out if they were delivered, I was told they were and they were left on the door. I was told they never call before they are delivered because there are just too many. I said I hope they were not left in the sun. He said it's a condo complex. Which means what? Obviously, he didn't know or care if they were left in the sun or not. He answered, I wasn't here yesterday, which is an extremely helpful answer, don't you think? The people are only called to let them know the flowers are at their door. I asked him if he was spending $100 of his money, wouldn't he like to know that the flowers aren't wilting at the door? He did not respond. When I initially ordered the flowers I asked if I could have a picture sent to me of what they look like. In this high tech times, how easy is that? No, no the boss had the camera and that couldn't be done. Took a chance anyway and ordered them.. Mistake. Don't do it. They don't care, poor customer service. read more

I ordered online from Preston Florist for delivery to an address in Evanston. I ordered a premium selection that has roses and white lilies. The flowers that were delivered had far less roses and lilies than advertised and was much smaller than the premium size. The roses were also replaced for the most part with cheaper red flowers. This was plain and simple cheating. Very bad experience read more

I had used Preston Floral previously for my wife and I anniversary and the flowers were absolutely amazing. The roses were absolutely beautiful. The arrangement was spot on and more than I could ever ask for. I was so impressed that I knew that the next time that I wanted to send my wife flowers this was the place that I wanted to use. So I did reuse them and a total different experience. I chose to send flowers to her for Christmas. I had to actually call the order in because I was at work and could not recall the address they needed to go to. Explained exactly what I wanted and the price I wanted to spend. My wife got the flowers and sent me a picture and at first I thought maybe she was seeing someone else that sent her flowers because they didn't resemble what I ordered. I had my wife send me pictures and when I looked at them I was livid because they charged me over the price I specified and the product was the worst I had seen and nothing comprable to my first experience. I two orders I spent about $270 but I will not spend another cent there. When I called and complained the person handling the call pretty much blamed me and when I stated that she said "No I am placing the blame on you and the designer that took the job" Worst customer service ever!!!!!! I would never recommend this florist to anyone. Save the money and go to your local grocery store and just take flowers home to whomever. I am seaching for a new florist in the Evanston area to support local businesses but will stay clear of this retailer and would recommend that anyone that is looking for flowers also stays away from there. read more