I highly recommend Vegas Hot Tub Repair. From the initial contact through the completion of the job…read moreeverything went well. Korey was here on time, did a drain and deep cleaning of my hot tub and I couldn't be happier! I will be using Vegas Hot Tub for all of my hot tub needs going forward! Thanks, Korey!

I have called several times and they never return my calls. I had them do work and they seemed…read morereputable, but now they don't return my calls.

I Only Gave This Company A 5 Star Rating Because That's The Highest Rating Available. ~~ You'd Not…read moreBelieve The Extent To Which These Men Went To , Not Only Move My Hot Tub From The Front To The Back -Side Concrete Pad And Install The Unit For Me. They Even Assembled The Steps And Repaired My Side Gate Which Had Been In Disrepair For Years.~ I Was In Business For Over 30 Years Before Retiring Here In Vegas --And I'm Familiar What Customer Service Is- But This Company's 2 Men Went FAR Above Any Expectations - P.S. I Contacted The BBB And I'll Be Contacting A1 Hot Tub To Get Additional Required Information To Have Them Listed In The BBB So I Can Give Them A Ravingly Excellent Rating In The BBB Report As Well Just In Case You Haven't Noticed: " I HIGHLY RECOMMEND A1 Hot Tub And Swim Spa"- And Suggest You Hire Them As Well

Mike was absolutely fantastic!!!…read more He was honest, helpful, hardworking, and reliable! If you need any type of repair. This is your guy! Cathy was also so sweet and great! They are the dream team! Worth every penny to homer our hot tub fixed!

I have used ez pools for 4 years. Eric is the owner and he has always been great. Answers any…read morequestions I have had and helped me when there is a problem with my pool promptly. The service men always show up at scheduled time and are very nice regardless if my dogs are not. I recommend this company for weekly pool seevic

Eric with EZ POOLS is phenomenal! Our pool needed a full overhaul, and Eric and his team delivered…read more The absolute nicest and most efficient company we have come across. He even installed a new light, which the other companies missed. Thank you so much EZ Pools, we are ready for pool season.

Had a wonderful experience with Blue West Coast Pools. They resurfaced my pool and spa and did a…read morebeautiful job. Great attention to detail with a thorough explanation of all the steps. Bernie was terrific and was very responsive and helpful throughout the process. Highly recommend!

Bernie was great to work with and the prices are reasonable. Best quote for draining pool and…read morewashing and refilling. Used them for weekly service. Would recommend.

Always professional and extremely knowledgeable. I have had two outdated pool pumps replaced by…read morethem and would highly recommend them for all your pool services. They answer quickly and were quick to schedule and complete the services with no surprise costs or deviations from the estimate. This is our go to pool service company.

Jose and his crew have been amazing! I could not say enough good things about J Pool Service! They…read morewere quick to answer my questions, knowledgeable, well priced, and taught me about my pool. Highly recommend them!

From sewer to bluer! Diego made it all happen. I swear I'd never buy a house with a pool, again,…read morebut Diego's "no worry" and "go for broke" attitude has changed my mind. His work ethics are amazing! He's not afraid to work or of working hard! In fact, he loves to work!!

We had been using this company for our regular monthly pool maintenance. Our pool was recently…read moredrained as part of a remodel and was scheduled to be refilled on Friday. I contacted him in advance and asked if he could come Saturday or Monday to get the water properly treated and balanced. He told me he couldn't come until Thursday. Since I didn't want a newly filled pool sitting that long without being properly treated, I told him I understood and that we would find another pool maintenance company that could come sooner. I then asked him to refund the unused portion of the $150 monthly service fee, since he had only performed one service that month. Instead of simply discussing the cancellation and refund professionally, the conversation became extremely hostile. He told me, "You pay thousands of dollars for a remodel, yet you won't pay me $200?" and eventually called me a "low-life" and said he "could wipe my ass with that money." I understand that there can be disagreements about charges, and I had no problem paying another company for the chemicals and startup service. My issue was the way I was spoken to simply because I chose to discontinue the service and requested the unused balance back. Unfortunately, after the way this situation was handled and the personal insults I received, I would not use this company again. Update after the owner's response: His response unfortunately reinforces the reason I decided to change companies. I did not cancel because I was looking for free service or because I did not want to pay for chemicals. My new pool company charges me $159/month, which is actually more than the $150/month I was paying him. They also charge separately for the freshwater startup chemicals, which I agreed to pay. I have no issue paying for services or chemicals. I changed companies because I was unhappy with the service and, most importantly, the way I was being communicated with. Even after I ended the service, the owner continued calling me "low-class" publicly in his response to this review. I think his own messages and response speak for themselves.

I hired these guys to fix my pool that had turned green from a previous pool company. I paid…read moreJohhny and Trinity thousands of dollars to get my pool back but they never delivered on their promises! These people are devoid of character and ethics in business . They drained my pool and did an acid wash, charged me over $300 for "startup chemicals" and assured me the pool would be clean for my tenants but they knew all along that they were going out of business so they stopped sending the pictures with the weekly status reports and started ghosting me when I inquired about why I haven't been receiving the pictures and of course no reply! Against my better judgment and as a gesture of good faith, I prepaid my pool service from September until February so I didn't have to deal with very unreasonable tenants. To my surprise, Johhny and Trinity did not refund the remainder of my prepayment and lied to the new contractor Desi at Pool Medic who to my surprise tried to get me to pay for Dec & January pool service . They seemed like honorable people, but I can't warn you enough to stay away from these people if they ever get back into the pool business again. They ghosted me and then claimed they didn't sell their business to another vendor and to my surprise I got a bill for services that were already prepaid from Pool Medic. Johhny assured me he would send me receipts of the credits to my credit cards but as of today that never happened. Nevada law says 10% upfront only and every time they did work for me they wanted 100% upfront. What a disappointment and betrayal of trust! Karma will get these two!

First time customer…read more I had a burned out pool light. It's supposed to be an easy fix, that turned out to be anything but! The pool smart team gave me practical advice on how to do the repair economically, and was even cool with me shopping for parts online. No upsell or up charge pressure at all! It turned out to be a really complicated replacement, due to a lot of difficult job site conditions that weren't expected at the beginning of the job. The pool smart team completed the repair the same day, and everything is working perfectly. Solid choice. Look no further!

A shout out to Caesar! He keeps my pool looking fresh and clean! I would 100% recommend this…read morecompany to take care of your pool!

Matt and his team went above and beyond. They now are my weekly pool cleaners. I would highly…read morerecommend them.

Chris scheduled a pool repair for me at my new house and did not show up, at all. I sent a text…read moreasking what happened and got no response back. I called back from a different number the next day and a woman answered and said they did not show up because they were not paid. My experience with paying people is that they would need to come out and perform the work before this happens, so the confusion only adds up. They only seem interested in big pay days, and if you need a basic repair, they will not show up or even notify you. Oh yeah, and then they blame you because they have challenges showing up on time. Chris will come across like a "nice guy from Utah, running a family business", but please don't be fooled. If they don't want to show up, they won't. I reall like supporting small businesses, but this one doesn't care about wasting your time. Please avoid at all costs. After Owner's Response Below: So now Chris claims that they texted and called me "multiple times yesterday". See picture below of the photos I texted to them a few weeks back, my question about why they never showed up, and that they NEVER RESPONDED back, as I already mentioned. Sorry, they're lying. The proof is in the pic. Also, I was not asked to re-schedule, or I would have. I understand that things happen. I did not ask them to bring "multiple parts", either. How would I know what to ask for? I am not a repair guy. I just wanted the GFI on the power supply for pool equipment fixed. They're confusing me with someone else. Pity.

The communication was most important to me. I got a call back within 5 minutes…read more Our jacuzzi was not working. Chris and Amber are great!! I got some tips also. Most of all, my jacuzzi is working. They did a great job. Great price too! I Will absolutely use them again!

I was searching for pool builders and took some time to choose the right one. I' m really glad that…read moreI contacted Greencare and met Jeremy. Every step by step, Jeremy explained to me very well to build the pool that I 've always dreamed of. Everything was nice, smooth, fast. I highly recommend Greencare and Jeremy. I m really happy about my backyard now. Thank you so much, guys. Build me a perfect backyard and pool

Between my wife and Jesse the designer they came up with a perfect backyard love it every day money…read moreI should have spent a long time ago so I could have enjoyed sooner