A shout out to Caesar! He keeps my pool looking fresh and clean! I would 100% recommend this…read morecompany to take care of your pool!

Matt and his team went above and beyond. They now are my weekly pool cleaners. I would highly…read morerecommend them.

Always professional and extremely knowledgeable. I have had two outdated pool pumps replaced by…read morethem and would highly recommend them for all your pool services. They answer quickly and were quick to schedule and complete the services with no surprise costs or deviations from the estimate. This is our go to pool service company.

Jose and his crew have been amazing! I could not say enough good things about J Pool Service! They…read morewere quick to answer my questions, knowledgeable, well priced, and taught me about my pool. Highly recommend them!

I Only Gave This Company A 5 Star Rating Because That's The Highest Rating Available. ~~ You'd Not…read moreBelieve The Extent To Which These Men Went To , Not Only Move My Hot Tub From The Front To The Back -Side Concrete Pad And Install The Unit For Me. They Even Assembled The Steps And Repaired My Side Gate Which Had Been In Disrepair For Years.~ I Was In Business For Over 30 Years Before Retiring Here In Vegas --And I'm Familiar What Customer Service Is- But This Company's 2 Men Went FAR Above Any Expectations - P.S. I Contacted The BBB And I'll Be Contacting A1 Hot Tub To Get Additional Required Information To Have Them Listed In The BBB So I Can Give Them A Ravingly Excellent Rating In The BBB Report As Well Just In Case You Haven't Noticed: " I HIGHLY RECOMMEND A1 Hot Tub And Swim Spa"- And Suggest You Hire Them As Well

Mike was absolutely fantastic!!!…read more He was honest, helpful, hardworking, and reliable! If you need any type of repair. This is your guy! Cathy was also so sweet and great! They are the dream team! Worth every penny to homer our hot tub fixed!

Had a wonderful experience with Blue West Coast Pools. They resurfaced my pool and spa and did a…read morebeautiful job. Great attention to detail with a thorough explanation of all the steps. Bernie was terrific and was very responsive and helpful throughout the process. Highly recommend!

Bernie was great to work with and the prices are reasonable. Best quote for draining pool and…read morewashing and refilling. Used them for weekly service. Would recommend.

OUR POOL IS GREEN AND UNUSABLE BECAUSE OF THIS COMPANY. (See before and after photos attached) THEY…read moreTAKE YOUR MONEY IGNORE YOU AND NEVER SHOW UP! We paid $2,000 to this company for them to service our pool as well as fix our pool filter and bring our new filters. Not only did they not show up appointment after appointment but they didn't feel like responding consistently to calls or texts after we paid them the money. Robert showed up for only 1 appointment and made an excuse for missing every other appointment. Trinity just ignored messages or gave me the same excuses as to why they wouldn't be out. (We were told our item was in stock then back ordered them in stock then back ordered again.) After almost a month of little to no communication and no servicing, we got an email this morning saying they would no longer be servicing our pool or fixing our pump.

I'm not sure what happened but it's been weeks and I haven't heard from anyone. The phone number is…read moredisconnected. If they are going through a change and need to pause the service that's fine but I paid for the month of august and no one has shown up. Our pool is now green and I don't even know how to get our money back. I'm so disappointed and honestly sad that a company could take our money and then just ditch their customers. Now we have to pay $500 to get it fixed. I can't believe it!

From sewer to bluer! Diego made it all happen. I swear I'd never buy a house with a pool, again,…read morebut Diego's "no worry" and "go for broke" attitude has changed my mind. His work ethics are amazing! He's not afraid to work or of working hard! In fact, he loves to work!!

We had been using this company for our regular monthly pool maintenance. Our pool was recently…read moredrained as part of a remodel and was scheduled to be refilled on Friday. I contacted him in advance and asked if he could come Saturday or Monday to get the water properly treated and balanced. He told me he couldn't come until Thursday. Since I didn't want a newly filled pool sitting that long without being properly treated, I told him I understood and that we would find another pool maintenance company that could come sooner. I then asked him to refund the unused portion of the $150 monthly service fee, since he had only performed one service that month. Instead of simply discussing the cancellation and refund professionally, the conversation became extremely hostile. He told me, "You pay thousands of dollars for a remodel, yet you won't pay me $200?" and eventually called me a "low-life" and said he "could wipe my ass with that money." I understand that there can be disagreements about charges, and I had no problem paying another company for the chemicals and startup service. My issue was the way I was spoken to simply because I chose to discontinue the service and requested the unused balance back. Unfortunately, after the way this situation was handled and the personal insults I received, I would not use this company again. Update after the owner's response: His response unfortunately reinforces the reason I decided to change companies. I did not cancel because I was looking for free service or because I did not want to pay for chemicals. My new pool company charges me $159/month, which is actually more than the $150/month I was paying him. They also charge separately for the freshwater startup chemicals, which I agreed to pay. I have no issue paying for services or chemicals. I changed companies because I was unhappy with the service and, most importantly, the way I was being communicated with. Even after I ended the service, the owner continued calling me "low-class" publicly in his response to this review. I think his own messages and response speak for themselves.

Quick reply. Fair price. Quality work and on time! Rare find in Las Vegas. Highly recommended.read more

Updated to one star because the rock waterfall leaks nonstop on all sides…read more Previously 2 stars because the rest of the pool was alright but unacceptable to pay this kid of money for amateur craftsmanship. Would not recommend. Took almost two months to do the project because they showed up maybe once a week. No communication. Had to intervene a few times on the rock wall to correct craftsmanship and it still looks horrible. The fact now that it now leaks beneath the wall on all sides is completely unacceptable.

This company has serviced my Pool for the last 8-9 years…read more Sal is phenomenal! He's professional, extremely knowledgeable, always goes the extra mile, and is fun to chat with as he efficiently does everything the pool needs done. Jonathan is also a very nice, reachable expert who runs his family staffed company as a friendly, efficient, reasonably priced, competent company. I very highly recommend Pool Era/Sin City pools for your pool needs.

This company was hired through my warranty company. Pool pump died on a Saturday. They Came to look…read moreat it Monday afternoon. I guess it's this Jonathan that owns it with his 21 year old nephew. If the nephew did everything I'd say they'd be a five star company. He could seriously be the backbone of the company. But just like every company lately too much work and not enough workers I guess. I knew the warranty company would approve the replacement. But guess they needed confirmation. Which I get as well. Pump was fixed first thing Friday morning. All is well in my world. I'd love to meet the owner face to face at some point and maybe do monthly maintenance. I'd recommend but with questions????

Greencare pools just finished an installation of 65ft of Deco drain around the pool, they did a…read moreoutstanding job and it looks great. Quality work with great communication. Highly recommended

I cannot say enough wonderful things about Franks Spa Service. We hired them when we got our spa…read morealmost 20 years ago and they have been amazing! My husband and I have never had to do any maintenance on our own. They are extremely reliable with fair pricing. They are here monthly, without fail, to service our spa and not only do they do a wonderful job, but they leave the area in pristine condition. When we have had issues with our spa and needed more than our monthly service, we call and someone is out here immediately. It is great to have a company I can rely on and feel confident referring their services to others.

Franks Spa Service has serviced my spa for 5 years. They do an excellent job so that I don't ever…read morehave to worry about!