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i-deal concepts

5.0 (3 reviews)
Closed • 8:00 am - 6:00 pm

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PoolSmart - PVC leaks fixed!

PoolSmart

(18 reviews)

Westside

First time customer…read more I had a burned out pool light. It's supposed to be an easy fix, that turned out to be anything but! The pool smart team gave me practical advice on how to do the repair economically, and was even cool with me shopping for parts online. No upsell or up charge pressure at all! It turned out to be a really complicated replacement, due to a lot of difficult job site conditions that weren't expected at the beginning of the job. The pool smart team completed the repair the same day, and everything is working perfectly. Solid choice. Look no further!

Super shady, dishonest company. Installed a new pool pump for $1500, 1hp less powerful than the one…read moreit replaced, and the new pump was too weak to power the hot tub jets. This triggered another $500 bill to install a blower. Verbal reassurance from Johnny the technician and texts/emails from Trinity in customer service that the pump was covered by a two-year warranty from PoolSmart. I requested a copy of the warranty multiple times, Trinity always said she would send it but never did. Almost immediately the pump wasn't functioning correctly, and PoolSmart canceled appointments, then quoted over $1000 for additional repairs. Within a few months, the entire pump blew out, and when I contacted them to honor the warranty, no answer. Crickets. If you want a good pool repair company, contact Purpose Pools, they came in after these jokers and repaired everything right away for a fraction of the price. Avoid PoolSmart at all costs!

Morrison Pool & Spa Services - INTEX Above ground pool install!!!

Morrison Pool & Spa Services

(19 reviews)

The communication was most important to me. I got a call back within 5 minutes…read more Our jacuzzi was not working. Chris and Amber are great!! I got some tips also. Most of all, my jacuzzi is working. They did a great job. Great price too! I Will absolutely use them again!

Chris scheduled a pool repair for me at my new house and did not show up, at all. I sent a text…read moreasking what happened and got no response back. I called back from a different number the next day and a woman answered and said they did not show up because they were not paid. My experience with paying people is that they would need to come out and perform the work before this happens, so the confusion only adds up. They only seem interested in big pay days, and if you need a basic repair, they will not show up or even notify you. Oh yeah, and then they blame you because they have challenges showing up on time. Chris will come across like a "nice guy from Utah, running a family business", but please don't be fooled. If they don't want to show up, they won't. I reall like supporting small businesses, but this one doesn't care about wasting your time. Please avoid at all costs. After Owner's Response Below: So now Chris claims that they texted and called me "multiple times yesterday". See picture below of the photos I texted to them a few weeks back, my question about why they never showed up, and that they NEVER RESPONDED back, as I already mentioned. Sorry, they're lying. The proof is in the pic. Also, I was not asked to re-schedule, or I would have. I understand that things happen. I did not ask them to bring "multiple parts", either. How would I know what to ask for? I am not a repair guy. I just wanted the GFI on the power supply for pool equipment fixed. They're confusing me with someone else. Pity.

i-deal concepts - poolservice - Updated October 2026

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