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    Prestige Autohaus

    5.0 (50 reviews)
    Open 9:00 am - 5:30 pm

    Services - Prestige Autohaus

    Auto customization

    Check engine light

    Engine oil light diagnosis

    16 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto electronics installation

    Auto pre-purchase inspection

    Auto maintenance

    Auto repairs

    Auto brake repair

    Auto engine repair

    Auto light repair

    Auto steering and suspension repair

    Routine automotive maintenance

    Transmission leak inspection

    Prestige Autohaus Photos

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    Recommended Reviews - Prestige Autohaus

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    3 months ago

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    9 days ago

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    11 days ago

    Excellent service, friendly staff, quick turn around. Had breaks done and thermometer fixed on my Maserati. Highly recommend!

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    4 months ago

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    1 year ago

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    2 years ago

    Torsten is the best mechanic in town. Knowledgeable! Will explain all the process with the right price.

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    3 years ago

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    2 years ago

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    2 years ago

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    5 years ago

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    6 years ago

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    7 years ago

    Business owner information

    Photo of Torsten B.

    Torsten B.

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    4 years ago

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    7 years ago

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    Torsten B.

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    3 years ago

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    7 years ago

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    Torsten B.

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    7 years ago

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    5 years ago

    Great experience! I had my BMW brakes serviced and they delivered as promised at a competitive price. Thanks for the great service.

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    8 years ago

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    Torsten B.

    Thank You Sam. Pleasure to work on such a great Italian sports car.

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    8 years ago

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    6 years ago

    Reliable and honest, Prestige Autohause is a gem in Walnut Creek. I highly recommend making them your regular service team

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    4 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    11 years ago

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    6 years ago

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    Page 1 of 2

    Ask the Community - Prestige Autohaus

    Review Highlights - Prestige Autohaus

    I understand that Italian cars are really Torsten's specialty but knew what he was doing w/my 911 and services other German cars too.

    Mentioned in 5 reviews

    Read more highlights

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    America's Tire

    America's Tire

    (790 reviews)

    I dropped my car off here this afternoon because my tire pressure indicator went off and when I…read morewent to add air, I saw the screw sticking out of it. I didn't have an appointment but they said I could bring it in anyway. They were slammed. Everyone had a tire problem today at the same time. So it took them maybe 10 minutes to check me in. The team there was incredibly professional, and I was particularly impressed with their knowledge on other companies products and services as I listened to them on the phone. They checked me in, gave me an update on where my tread was and when I should look at replacing my tires, and told me they would text me when the car was ready. All of that happened exactly as they said it would. When I arrived, I wanted to pay for the repair only to find they had done it for free. Wow. Here is what disappointed me... the majority of the customers in that waiting room today were so rude to the staff. They exhibited impatience, lack of appreciation for how busy they were, lack of thankfulness that this crew was able to help them out in spite of being so busy, and lack of appreciation for the knowledge and professionalism of this team. This team deserved more respect than what I saw exhibited today. Shane helped me today and couldn't have been more professional, friendly, or helpful. I didn't buy my tires here, but I will need them in the Fall and I will come here without a question.

    This is a tough one to rate with stars because today's 6 hour adventure was both 1 star and 4 star…read more Shame on me for not getting a price from Honda first so I could compare. I had a flat driving on the freeway. Only 22000 miles on the originals and lots of life still. I elected to buy 4 new instead of 2. They only had 3 original in stock and the price was higher than I cared to spend so I agreed to buy a step down brand. Lucky for me there was a wait. The charge was $750 including new wipers. During the wait I decided to call Honda. Their price out the door was $50 less but originals not a step down off brand. I y hen told Americas tire to cancel the order. At that time negotiation started. America's Tire agreed to order in the missing original to make a set of 4 and beat Honda's price. We had errands to run to kill time. Somehow the 2 hours promised for tire delivery ended up being 5 hours. I finally had it as the two original sales guys left at 1:00 and no one knew my story. I finally told them to cancel everything and I was going to HONDA. That got their attention again and they did offer a larger discount. I do have a new set of orig, tires from Americas tire and with the discounts offered more then fair pricing. The six hours total time spent was not very pleasant. Will I go back? Not Sure. It's a good company. If I had a choice to do today over? I would go to honda. Even with the discounts today was not great. After the car was ready there was one $50 discount not credited to my receipt. They had to call the manager to ok the discount. Standing a few feet away from me NOT one word. NO sorry, NO NOTHING. He ignored me like I had Covid or worse. Ask me again would I go back? NAH. Reason? Manager ignored me completely. The guys at least tried to fix the problem. Manager ignoring me not cool.

    Wheel Works

    Wheel Works

    (338 reviews)

    This review is long overdue. I have been a customer at this location for at least 7 years. The…read morecustomer service has always been subpar to say the least however the convenience is ideal. My last visit the other day will be my last. I had my brakes done there about a month ago. As we went over the details, he was curt, appeared annoyed and kept telling me that if I didn't comply with add on's that it will void any warranty they offered. That's fine. I understand that. $700 later I was on my way. The other day I noticed one of my tires was low. I stopped by there and stood in the lobby for a good 7 minutes per the usual, with a "we'll be right there" while they continued to answer the phones and help those customers. I understand the phone is ringing however they make a hold button for these exact moments. Finally the same young man that helped me with my brakes came out. He proceeded to bad mouth his previous customer on the phone to his coworker which is not okay. He walked out to my truck and proceeded to tell me that my tires were "trashed" and that they need replacing. I said "okay I'll get an estimate after." He then offered for ME to use their air. Okay, sure sir, I've given this company thousands of dollars but I'll pull in and fill my own tires. a tech in the bay saw me and offered to help. I then asked him if he thought the tires looked bad ( in my opinion they looked worn however there was still tread) he said "no they looked oaky." Now, I will also add that I myself changed motorcycle tires for 10 years and have experience with tread depth and certainly customer service. I would never allow a customer to use my tools out of liability alone. This message is for you Lee. You appear to be actively reading this reviews and yet it's the same complaints. Customers waiting for extended periods of time without acknowledgment at the counter, unfriendly customer service and long wait times. If you want people to come back, you need to make the necessary changes. You have lost my business. The young man that I'm referring to has dark brown hair and a facial piercing. Will is a fixture at this location. While he hasn't been what I consider friendly, he tries more than the rest. This is not a one off experience. This was just the last straw. Do better.

    Booked 10 am appointment 1 1/2 hours later they hadn't started yet for oil change. After I picked…read moreup car noticed no oil change sticker so I can keep track for next oil change.

    Prestige Autohaus - autorepair - Updated May 2026

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