Charged for $180 for something I already told them was broken…read more I came in for an oil change and I told them straight up my windshield washer pump was out and needed replaced. I already knew it was out. I wasn't asking them to "diagnose" it like it was some mystery problem. They charged me $57 for the oil change, then turned around and charged me $180 as a "standard service fee" just to tell me the pump was out and needs replaced... which is exactly what I told them when I walked in. When I brought it up to Kevin (service advisor) and asked what that $180 even covered, he said they might check wires and connections but when I asked what they actually did on MY vehicle, he had no idea. How are you a service advisor and you can't explain what was done, but you're still forcing a $180 charge? Kevin was also rude as heck about it. This is exactly why auto shops have the reputation they do because places like this will charge you almost $200 for nothing and act like you're the problem for questioning it.

Purchased a new truck from Don Lawson back in 1989. Excellent service and delivery of the vehicle.read more

Scam. Sends lots of emails after any inquiry. Then sends email saying you bought a car (no car…read morepurchased). Stay away

Another great experience at Husker Automotive. I brought in my vehicle for service and everything…read morewas great, even exceeded my expectations. The only negative is that there are no snacks in the customer waiting lounge, just beverages.

I've done business with them for over 10 years now. Never been unhappy with their service…read moredepartment. And the guys in the parts department have done a great job of helping me find parts, diagrams, etc. when I'm doing the job myself.

Never again. I'm a female college student. They charged me $120 for an oil change and gave me a…read more$7000 estimate for a repair that should only have been a couple hundred. My mechanic back home didn't even think it was funny. Don't go here unless you like being ripped off.

Katie in the service department was beyond helpful with a service for my mom's car. She went way…read moreabove and beyond with helping my mom get her car serviced. I was sent a video of the car and what needed to be done. I also received a detailed explanation of the costs. Even though the service was not planned, they picked up the car on a Monday morning and all service was completed by 3:30pm the same day. I also felt the costs were reasonable.

My 2025 Subaru Forester from DuTeau Subaru in Lincoln has a critical fire risk issue due to fuel…read moretank pressure. I received an email about this, along with the notice that Subaru did not have the parts to fix it at that time. I've since gotten notice that parts are in, and to schedule a time to get it fixed. That done, after 45 minutes waiting, the rep came out and told me that the part they had for my car had instead been installed on a new car in the lot. (I was told when I made the appointment that it was the last part they had, and they would save it for my vehicle). I was shocked to hear this, as this is a serious safety issue. I am not to fill the gas tank over half full, and Subaru instructed owners to park away from our house if the outdoor temperature rises quickly!! I chose a Subaru over several other vehicles, and now am seriously questioning their commitment to their customers. It seems that customer service should honor an appointment made to fix this, especially verses putting the part scheduled for my car onto a vehicle on the lot. I am currently waiting for them to get more parts in and I guess I'll try again. I am, so far, not impressed!!

I met a guy named Mike who is VERY with experienced cars. He swears by this place. If you need…read moreknowledgeable mechanics, you can bet. This is the place to go. No doubt. Btw this isn't a fake review and I have no affiliation with this place Also btw, there is a review below from Robyn and I think that person misunderstood the expectations. That no-charge commitment was probably made at the time of purchase was intended to address problems identified during those first 30 days. And yeah that power steering issue he talked about happened approximately seven months after the purchase. Look man that sucks but stuff breaks. What are you gonna do I'm not stupid. I am a professional analyst. I HIGHLY recommend this place. Don't listen to any negative reviews of this place. These guys actually care about cars and they do their best. Go to this place.

Went in for an oil change, they were so fast and kind! Great service, nice people, will definitely…read morego again!!

Worked with Bryan and he was great. We've always used usaa to finance our purchases and this is the…read morefirst dealership who ever actually knew their process. After we decided to purchase the car, the entire process was only 10 minutes...not 2 hours like other places! They don't barter on price which was a surprise...but after researching, found their pricing to be more competitive than other dealerships by a few thousand. He also offered me EXACTLY what I was hoping for in my trade. Have already referred this dealership to my parents who may be in the market for a purchase soon. I can't say enough good things about bigler motors. Highly recommend!!!!

Do I ever have a story BIGLER MOTOR…read more.......... So I got a new car on May 24th from Bigler Motors in Lincoln.. two weeks after the purchase the muffler fell off of this 2012 Chrysler 300 Limited in which I was forced to pay for because they said I had to have hit something so while they're robbing me they loan me a car that got scratched on the bumper and when I return this car to get my new car the general manager mr. Prickell held me hostage refusing to giving me my vehicle refusing to work out payment plans demanding upfront $350 payment from a quote that a girl washing the car made just moments before and when I didn't have the $350 he says but you have to have somebody with the credit card that can pay that for you and then forced me to sit and wait while he stood guard to type out some bogus agreement and force me to sign it before he would give me my car back even went to the lengths of Standing Outside the bathroom door while I went to the bathroom to cried!! never been treated so poorly in my life all by Bigler Motors general manager Brough pickrell so after my Escape I said a few Choice words on my exit as the GM chased me out of the building!! So I went on with my life with my new car now let's jump forward there's a loud humming noise and it started to shake at about 65 miles an hour so I take it to the dealership and one in Omaha I'm not in Lincoln not the pricks where they tell me I have bad tires one that has a gash in the side bulging broken belt and that I need to buy tires immediately because it is very dangerous situation so I do and here I am 2 days later and get my tires changed and look at this picture these jerks turn the tires so the bald bald bald was on the inside so nobody could see it without lifting the car and taking the tire off so for 2 months now alsp the airbag sensor was broken the struts also the qupte i got from a real dealership was 1500 I have been driving my children around in this death trap and these tires are like slicks. I texted the general manager mr. Prick and the salesman the picture of those tires you think I got a response any concern and I'm sorry you think I got any acknowledgment whatsoever from Bigler Motors who sold me this brand new car just two months ago absolutely did not!!! not a single response from any of them so if you're ever out there in lincoln and feel the need to take a shit feel free to drop trou and take a shit on top of one of the new cars to warn others they only sell shit! NEVER PURCHASE A CAR FROM BIGLER MOTORS.. THEY DON'T LIKE WOMEN TREAT US LESS THEN! JUST 2 DAYS AFTER THE HOSTAGE SITUATION my husband TALKED TO THE SAME guy prickell AND HE WAS A NICE POLITE MAN WORKED OUT A DEAL AND ALLOWED PAYMENTS AFTER DROPPING THE PRICE OF REPAIR FRON 350 TO 125.. but what about the part where I'm out where I'm paying for repairs on a 2012 300 newly purchased and bigler approved

I've been very happy with my new Moxie car up until today. A little backround, i purchased a fusion…read morewith moxie that previously has an issue a few years ago and the owner reached out to me specifically to address my issue. Say what you want about the commercials, that guy is a stand up man. However we have a problem! I received a call from a "Debbie" today needing pictures of my car, including the mileage and various other things, she tried calling me as i was working, which i can't answer for obvious reasons. She then reaches out to one of my contacts and sounded like she was having a nervous mental breakdown. So i call "Debbie" back and she explains what needs to be done in a tone that can only be described as confrontational and at a speed that would make an advid watcher of the show, "Gilmore girls" think she is going too fast. Between the tone and her ability to speak an impressive 2,000 words a minute we got down to the deal that she needed the pictures. I advised her that i am working and will be working for the entire week ten hour days and she is more then welcome to come take photos. Somebody tried peeling off the "moxie" sticker off my car and i asked her if she could bring some goo-gone to remove it as it doesn't look good anymore. I was as a backup going to ask her to bring another sticker to cover the damaged one. This is when she just completely blew up, she must have been having a hard day because this was not a unfriendly call. She then stated that she had called me "dozens of times", which i plainly told her that is NOT true. Caller id in 2020 works well along with Verizon records of every call that you have sent and received. I looked it over after she shamed me for being an ungrateful/lazy/bad customer and this friendly woman had called me twice. Once back in July, and once today. I do not like being called a liar and made out to be some sort of scumbag so naturally, i did not take too kindly to this. I dropped it as she fumed into the phone that she is coming by my house in two hours, i am a bit terrified to meet this woman as if she cannot handle her anger over a simple phone call what will happen if i am not waiting outside for her? I was told at the time of purchase there was an extra key being made and i told her she should bring that just in case i'm not out there right away, to which she informed me there was no extra key, there was no promise of an extra key, and titled herself as, "The Keeper of the keys". I've made all my payments on time, i'm not a problem customer, and generally have nice things to say about Moxie, but this one employee is enough to make me never want to return. People who are so quick to finger point, and lose there cool at something as simple as a missed phone call should not be in a position where they talk to customers. This is a bit sad for me because i previously held moxie as a great place to help people get cars, but i didn't know they would send somebody like that to people who pay there bills and don't cause a stir. She will be here in a few hours, and i for one am a bit scared. Wish me luck.

I drove all the way from Lawrence, KS to get a car here because a friend recently had a great…read moreexperience and recommended I come up and check them out. After browsing their website, I found something that caught my eye and their friendly staff helped me get an appointment for a test drive. They're staff is friendly and made car buying a great experience. I haven't bought a car since 2006 so I was definitely leery after not having a car payment for so long but they're prices made it worth it and really made me feel comfortable getting the car I was scouting out. Thank you so much! I love my new ride.

Be careful what you purchase from these people. They may sell you a vehicle that has something very…read morewrong with it under the guise of, "Sold as is." When I spoke to the seller and the owner on the phone, they indicated to me that they were not going to do anything about an issue with the battery and battery cables that has cost me $1,300. Obviously, this problem did not just occur. I drove the car off their lot with the issue already there.

Just stopped in for an oil change and check up before winter and a drive back to California. As…read moreusual great service and taking the time to explain things, plus I didn't expect them to vacuum the interior of my truck.