We had an excellent experience working with Moe. He responded quickly and efficiently, helping us…read morewith all 5 of our store locations as well as our office. He installed the new camera app, fixed multiple cameras, and made sure everything was working properly. He is very professional, patient, and friendly. He took time to answer our questions and explained everything clearly. On top of that, his pricing was very fair for the amount of work completed. We highly recommend his services!

Wife and I work from home and we needed to expand our hard wired locations and improve WiFi signal…read more Joe was on time, did a quick diagnostic, and made recommendations that made sense. Felt like he was looking out for me as a customer and took time to talk through the high level details of what he was doing. Everything works great! Highly recommend.

The guys came out yesterday, early and ready to work. they were professional knowledgeable and very…read morefriendly. I understand why they are so busy. Great work!

Las Vegas Tech Pros are best in Vegas for all tech needs. They're fast, professional, and very…read morefriendly. Great price and communication. Got new NVR and camera installed at new home, and I will not go anywhere else when I want to add something in the future. Or need troubleshooting help. Thanks again, team!!

Great experience with Safe & Secure Alarm Systems! John V was professional, punctual, and very…read moreinformative throughout the entire process. He came to our home, assessed all vulnerable areas, and gave us great recommendations without being pushy. Within a week, the installation team had our home secured and the process was smooth from start to finish. Thank you John for giving our family peace of mind!

Why did I select Safe & Secure Alarms? As a Senior citizen,…read morewith a short term memory loss, being aware of Scams & Fraud in Las Vegas by my age groupl I have wanted to travel like other retirees and leave my home Safe and Secure while traveling and discounts while benefits for homeowers insurance for an active monitoring service. My recommendation for future business practices with alarm companies like SAS Alarms. Read all of the terms and conditions of the conditions of the agreement before you sign any agreement. Any questions you have or doubts don't sign until you get advice from a professional it will save you money and time. You may find that you more responsibility to be in compliance with alarm companies terms and conditions than you expected. Clauses like the company is not responsible for any verbal promises made by employees. The credit application is not only a credit worthiness. It can be used against future credit ratings if not fully in compliance or back out of the contract for unforeseen reasons or dissatisfaction. Watch your credit card charges you many be charged for services even as I was which can result in a credit card dispute. Do not rely on the office manager or billing clerk to correct anything you think is wrong. Above all remember you cannot rely on verbal promises it changes as much as the weather in Las Vegas. If you cancel your system, your fault their fault or not satisfied the service. Keep in mind that credit application it can be used against you in unfavorable credit reporting. A question never asked, does anyone have power of attorney over your actions the answer is YES. My daughter and the point of contact for any emergencies that may arise. Any future comments or concerns may addressed to her. Brian Laffery is the sales representative who initialed the agreement on the inactive alarm system in my home. He did a through floor plan agreed to my terms to keep the current system in place and have the installer check the all circuits to insure they were still active and install a new attachment to the current panel box for $99 dollar install with $49.50 up front $49.50 upon completion using my credit card. My questions was there a requirement for a credit application on the original only and why didn't appear on my copy?? Why did Brian never consult with me on the reverse side of the additional terms and conditions of the agreement. Which may have been a factor in accepting or rejecting the S&S agreement. Side didn't notice it for months after signing it with a friend point it out to me? Installer took about 20 minutes to install an attachment to the Control Panel. I pointed out all the window, movement and door circuits, inside screamer. outside bell which notifies neighbors since it my be ancient to the young installer. I request a new battery for the control panel, and couldn't remember the last it was replaced and didn't want a communication breakdown!! I was told by the installer that the office manager/billing clerk it was $59 plus tax which had to be paid upon install??? Why would a battery be charged against a if a completing new system for $99 same billing clerk charge $199 for install to my credit card Disputed with credit card company had one other isse with another credit on the account Is currently inactive with a new credit card pending. Issue of a password, some how after checks of the system technician set up the security password to this system not Brian, with in Bold Letter Attention is directed to Conditions on the Reverse Side and had me back date it 3/4/2026. More than a questionable business practice!!! I am awaiting a response from your company with a detailed explanations of each of your business practices. No accredation with the Better Business Bureau and which can be referred to the AARP Nevada stop Scams and Fraud hot hotline!

I'm early this year and got my Christmas lights up with the help of Mike . It was a challenge…read morebecause I wanted to go big and install permant lights around my home - which was 2 stories. He completed the project in 2 days and the results are amazing ! We used Govee product and it definitely stands out in the neighborhood. My son loves it. Mike did a great job , and was always willing to tackle and hiccups that occured. He even replaced a few of our landscape plants that were damaged because it got in the way of their truck that was necessary to bring it closer to the house. I'd use Mike again as he provides great service and value .

Michael was quick, responsive, knowledgeable, polite and professional. It was around 8 pm when I…read moresubmitted a request for quotes and within minutes he provided a quote and was on his way. My garage power wasn't working, even after using the circuit breaker, and he was able to troubleshoot and resolve the issue, while answering my questions and explaining each step. He picked up the units that needed replacing as well to complete the repair. The initial quote was fair- however, the only issue is that he up charged me on the material which I noticed after I looked up the cost. Not cool. Still, very grateful for his service and help.

These guys were great in helping me upgrade my WiFi and home Ethernet system and streamlining my…read morecloset panel box! So smart and fast and kind worth every penny! So knowledgeable and helpful and they got me up and running a full day earlier than I was scheduled! Very impressed with the guys and they got me more than double the speed I had before!

I made an appointment with them for an in-home estimate. They never showed up and never called me…read moreback. I guess I'll be doing business with another company - lol!

Just bough a home and had a conversation with Austin Martin about installing a new security system…read more The conversation was great and he was very attentive to what I was looking for. This review is a little different, but after agreeing to the terms, but before the full install was completed, I decided in the end that I did not need a system at this time. I am giving a good review since Austin was very kind and understanding when it came to cancelling the service. The technician, Will, was also very helpful and did a great job and patching my walls when the equipment was pulled. Although I didn't go with the system, I would like to say that the service that I got from the two gentlemen was awesome.

signed up when I first moved in as they came to my front door and it made good sense however, the…read morevery next day I found out I was diagnosed with cancer and that my insurance was not going to be covering 85% of my treatment. When I canceled the "manager, he be graded me told me why would you sign up in the first place that is so childish what you did was very childish only children do that. Now I'm 67 years old and they do have a cancellation policy.never let me tell him nor would I want to tell him that I was diagnosed with cancer. I do not recommend this company at all very very unprofessional.

Had our WiFi system upgraded. Needed it as our number of connected devices has increased…read more Installation went very smoothly and the technician George did great work. He made sure the new Wifi system connected to our devices and that the coverage was good for our entire house. Cleaned up his work area nicely.

This is an update to our previous negative review. After a…read moredifficult installation Eagle Sentry got our new systems installed and working. While it certainly shouldn't have taken so long, I commend management and techs for sticking with it and us and getting it done. They did not abandon us; they finished the job. And it works great. A grade for effort.

The app for the cameras is a great tool, and Alex is always friendly with any questions and offers…read morea warranty in case there's any issue with the installation

We had Alex install a new surveillance system in our home since our old one was on its last leg. We…read moregot a few quotes, but Alex was the only one who really listened to what I wanted. He set us up with a system that works great, way better than our old one, and gave us exactly what we were looking for. Installation was quick, neat, and hassle-free, and Alex was (and continues to be) extremely responsive. He even provides aftercare, which gave me peace of mind. On top of all that, I feel the system was a great value. I'd definitely recommend Alex and Las Vegas Surveillance Installations for any surveillance needs.