First bad experience was the Extremely rude dispatcher named Robert …read more I scheduled them for Saturday visit on Friday evening . So I called Saturday morning to confirm and ask if they had any update on when the plumber would be coming . Rude passive aggressive response .. okay whatever Second bad experience billy the "master" plumber that has been noted in other negative reviews shows up and is Also rude . And when I reply him the p trap is made out fo concrete , he begins to question me . And I say well I have seen it with my own Eyes. At that point he said we want to refuse service Z so I wasted Kanu whole morning on these guys . Do not use ! Horrible customer service

A month ago when I noticed some dripping in my kitchen from the upstairs bath, I called ASAP, they…read morecame over and said, no big deal, just recaulk the faucet. Wow! Thanks! I recaulked feeling great. But the leak came back So these guys arrive to my house again, which has a leaking pipe coming from the upstairs shower. The guy looks up into the hole I've opened up in the kitchen ceiling, says, "sorry can't help you. that's polybutylene and it's a Colorado Class Action". I'm like OK what does that mean. He responds, "I told you all I can tell you. Sorry". I asked for some advice (mind you, the water is dripping into a bucket in my kitchen. He responded that I'll just have to have get the plumbing replaced throughout the entire house. He also suggested I search Google for a DIY video. And then... he just... leaves!!! Within minutes of him leaving, the leak becomes worse, starts to spray. I'm new in this house, no plumbing experience, so I call him back, desperate, "Hey could you at least help me get the water turned off? I don't know how to do it!". Imagine me standing there, water spraying into my kitchen from the ceiling. "No, sorry can't do that. Look for a valve on the front of the house". So these guys won't even help someone who's desperate and all I asked for at this point was help turning off my water! I finally called Plumbline, who made an emergency trip to my house and was here within minutes. Talking to the plumber, he started laughing at my story and couldn't believe how that guy from ASAP left me hanging! Then I told him that ASAP couldn't fix my polybutylene leak and the Plumbline guy practically fell over in disbelief. Plumbline fixed my leak in about 30 minutes, replaced the leaking polybutylene with some way better stuff. So I'll just say, don't even bother calling these guys unless you want to feel like you're totally bothering them. Call Plumbline.

Dave is always the best and always charges a fair price. I can't tell you how many times he has…read morehelped us out! You can't find better!

David came to my house to perform a mainline cleanout. We have lived in this house for 11 years…read moreand almost every year have had to perform a cleanout from tree roots getting into the clay pipes. David took his time, made sure to keep me educated on what he was doing, and even tried to fix issues the "free" way before adding additional charges. I have never had any plumber actually take the time to go over the system with me. It was quite educational! I think I have found myself a new plumber.

I am SO happy I called Vertec! We're in the height of sprinkler repair season (which I found out is…read morevery much a thing) & Vertec is the only company out of 5 or 6 that I called who actually answered the phone. None of the other companies even called me back. Mark was sent out & diagnosed the problem the next day. We scheduled the work to be completed & Mark went above & beyond to repair our sprinklers. They haven't worked in 2 years, so he had his work cut out for him. He even suggested a WiFi sprinkler timer to make my sprinklers "smart" & included the installation of the new unit in the price. He went thru all 7 sprinkler zones multiple times to ensure all was 100% in working order. He was dedicated & wasn't leaving until it was fully repaired. I'm so grateful those other companies didn't call back. I'll be recommending this company to all my friends. Thank you SO much!

I tried to schedule a sprinkler blowout with this company and was given a 2-hr time frame for when…read morethe technician would arrive, which is totally fine. I was waiting at home during this whole time and nobody arrived. When I called to see if there was a mixup, I was told the technician had knocked on my door and nobody answered. I told him I had been home the whole time and nobody had knocked. The person on the line then said "C'mon man, you're telling me that my technician lied about that?" Anyways I get it since it's the busy season, but I didn't lie about someone not knocking on my door...

Dwight was incredibly helpful in our plumbing ordeal. We had a burping toilet that eventually led…read moreto the discovery of a sewer line that had two bellies (one of which was 12 ft long) and a break. Essentially, it was a disaster and every homeowner's nightmare. We had to replace the entire sewer line and reroute it around the detached garage in our backyard. His team did a great job with the excavation and tremendous work cleaning up. Dwight was knowledgeable, personable, and made himself available on the weekends. I appreciated Dwight's professionalism. He went out of his way to help us from working late to fixing a kitchen pipe (that was also a problem). Its hard to find someone who will tell it to you straight and not exaggerate a situation.I recommend giving Dwight a call!

every sewer scope, cleanout, and further nightmare you can imagine. I've had the complete…read morepriviledge of working with Drain Genius for over 20 years, absolutely tremendous at solving any problem, without breaking the bank. The customer service and communication is fantastic. I'm a licensed realtor and Drain Genius has taken care of my homes as well as all my clients' needs, some of which involved digging up streets and such. These jobs are always done with extreme professionalism and consideration for all the elements involved in this complicated scenario. I would HIGHLY highly recommend them for all your needs. Cindy Marlowe

Needed to get an annual preventative sewer snake on short notice. Called Starz after our two normal…read moreproviders were unavailable or did not respond. Rodrigo answered the phone on the first call, made availability within 24 hours and showed up to the minute of our appointment time. Not only did he perform the snake as requested, he also ran a camera and pointed out areas of interest/concern and ran through them with us, giving us advice on the best way to self-manage maintenance throughout the year. All while offering a new customer discount that made their pricing at/below market rates. There is a reason I like to support local business and this is why. Beyond my expectations for customer service and beyond dependable. I'll definitely use them again.

Wanna thank these guys for coming out and doing a great job will call anytime i need plumbing workread more

We had a crack in our kitchen sink line that ran under our foundation and didn't really know who to…read morecall (we haven't exactly had the best luck with local plumbers). We had a recommendation to call James at Drainbusters and we are so glad we called. They were able to fit us in right away and James was prompt each time he had to come to our house. He did a great job replacing our pipe and went above and beyond with the cleanup! I am so happy to have finally found a plumber that is reasonably priced and trustworthy! Thanks James and the rest of the crew at Drainbusters!

Dennis, Brandon and Reed were wonderful to work with. I was contacted promptly to schedule a in…read morehome appointment after initially requesting a quote from their website. They were all professional, and timely. The quotes we requested were broken down, so we could pick and choose what worked for us. Overall, we were very impressed with the communication and professionalism. Thank you Pipe Eyes!

Brandon And Reed made this process extremely easy and fixed my leaky HVAC condenser pipe that a…read moreprevious plumber failed to fix. Brandon was very thorough and quickly and cleanly fixed my issue. I have already scheduled another service with them and would recommend for anything home improvement related.

Had a leak in my home from the second floor to the first floor, and one master plumber had already…read moreunsuccessfully tried to fix it. I called Plumb Tech based on a referral and could not be happier. Gerardo and Israel were excellent. They immediately found the source of the leak and were systematic and careful in figuring out the solution. Plumb Tech has earned my loyalty because of the expertise and professionalism of Gerardo and Israel. A job really well done.

I requested service with this company and within 12 hours they were out at my house, helping me…read morewith our kitchen sink problem. The guy showed up professional looking they were professional when they spoke to myself and my fiancé. The owner was very professional and understanding of problems that needed to be fixed immediately. I truly think them because without a kitchen sink you can't eat lol pricing was unbelievable for the work that was done not pricey at all. Thank you Plumb Tech.... Thanks For The Read Until Next Time.....