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    Premier Tow Service

    5.0 (6 reviews)
    Open Open 24 hours
    Updated 3 months ago

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    Services - Premier Tow Service

    Junk vehicle removal

    Winch-out service

    Vehicle towing

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    3 months ago

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    Fox City's Towing - Fox City's Towing vehicle

    Fox City's Towing

    (15 reviews)

    We had run over a screw on my wife's 3 week old SUV. Called AAA and they had someone from Fox…read moreCities Towing over within 20 minutes. We expected to just have the tire changed out, but the service man removed the screw from the tire and plugged it right there. Saved us a trip and expense to have the tire repaired at s later time. Everything was done from phone call to drive away in under an hour. Very professional service.

    Dead battery; they showed up and replaced it in short time…read more Dead again within a week; they showed up again in short time and told me that their first guy put in the wrong battery; they replaced it with the correct battery. Battery quickly went dead; they told me I had to take it to dealer so the car's computer could be reprogrammed - something they should have the first two times. So I took it to Bergstrom and had it programmed. 10 months later, battery dead AGAIN (4th time!!!). Went straight to the dealer this time; they kept the car several days to be extensively checked; car was OK (charging function and no parasitic current drains). Simply, the battery they put in was no good so it was replaced by the dealer. I then asked Fox City Towing to honor NAPA's battery warranty. I was told: 1. Warranty no longer applies to the second battery they put in even though it had to be put in because they screwed up on the first battery 2. Warranty no longer applies because the dealer now replaced it and not Fox Cities Towing - insane after I was stranded 4 times because of their ineptitude and then a bad battery whose warranty they will not help me with. I am in my late '60's and have had plenty of bad cars and batteries in my life. This battery problem takes the prize for the number of times I was stranded by their service. The final straw and thus this review - I rarely waste time complaining - was the gall to tell me that I should have come straight to them rather then the dealer. Just like a kid who can't learn not to touch a hot stove after being burned 3 times. AAA is willing to help me now with the battery warranty claim which, I learned, is how these things are handled. Just don't blame your customer when they've done nothing wrong especially when your ineptitude caused me a lot of grief.

    MATTHEWS TIRE & AUTO

    MATTHEWS TIRE & AUTO

    (18 reviews)

    The old we can't do a wheel alignment because Of a supposedly worn part oh !…read more And that will be $47 Bucks. UMmmm Excuse me how's that again ? How about informing the wheel alignment customers that if critically specific parts related to alignment are badly worn OR safety compromised there -- (may be \ can be \ will be) a $47 inspection fee . Not specifically those words of course but something to inform the consumer of an impending possible charge NOT oh we can't do the alignment 1 or more parts are bad and that will be $47 please. And it's the same inspection they or any Mechanic will do before every alignment anyway but if they don't align you pay $47 Bucks for the information. And by the way I installed the 2 parts in question about 4 -6 Months ago! Both MOOG Brand Parts. It was my very intelligent wife that took the Vehicle in and knew parts were fine. It happens my friends they all try this BS with alignments most specifically. Make them prove it Watch the "Dry Park Test"- Wheel Shake Test , Pry Bar Test, ! MAKE THEM PROVE IT!. Signed: 25 Years as a Vehicle & High Speed Machinery Engineer & Retired N.Y.C & Miami Dade County Private Investigator.

    I absolutely would recommend this place to everyone. I was in town for training and needed tires…read more After pricing a few other shops and shopping around I found Matthews was the best price and value. The customer service I experienced from Dan and Travis was top notch. All my needs were met at a price that was agreed upon before the sale. When you want Fast, and Reliable service this is the place to go.

    Felix Auto & Tire

    Felix Auto & Tire

    (5 reviews)

    This review will not detail the specific technical expertise of Felix Auto and Tire, but rather the…read morecharacter of the owner Eric. My wife and I were driving in the early evening around 8 PM and had something begin dragging on the bottom of our car. We were in the middle of a 600 mile trip and not knowing what it was we were obviously looking at an issue at 8 PM at night. We called Eric who was closing up after a long day and he offered to wait for us to drive over. He raised the car and determined it was the engine cover that was dragging. He removed it and advised us that we could drive without it but to get it repaired upon our return. I tried to pay him for staying late and helping us out but he would take no money. It's just the way he is. A class act. And I could tell a very successful person given the amount of business he was doing in there and, as I've read, his reputation in the community. And young. Early 30's building his own successful business. Give his establishment a try.

    If I could give negative stars, I would, but one star will have to do…read more Felix Auto and Tire works with the Sheriff to charge huge amounts of money for towing and storage. My daughter was pulled over by the sheriff while she had a debilitating headache so she couldn't drive, and the Sheriff called Felix for a tow. The charges for a 13 mile tow and 1.5 days of storage was $354.71. Storage is $55/day, and a day is a minute or 24 hours. When the calendar changes, they charge you $55. They charged my daughter $165 for 36 hours of storage! I would call this taking advantage of helpless people. It's unethical and ridiculous. I would avoid these people at all costs. They should be ashamed, but I'm sure they're not. Stay away from these larcenists--certainly don't call them for a tow unless you want to be extorted to get your car back.

    Premier Tow Service - towing - Updated May 2026

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