Dead battery; they showed up and replaced it in short time…read more Dead again within a week; they showed up again in short time and told me that their first guy put in the wrong battery; they replaced it with the correct battery. Battery quickly went dead; they told me I had to take it to dealer so the car's computer could be reprogrammed - something they should have the first two times. So I took it to Bergstrom and had it programmed. 10 months later, battery dead AGAIN (4th time!!!). Went straight to the dealer this time; they kept the car several days to be extensively checked; car was OK (charging function and no parasitic current drains). Simply, the battery they put in was no good so it was replaced by the dealer. I then asked Fox City Towing to honor NAPA's battery warranty. I was told: 1. Warranty no longer applies to the second battery they put in even though it had to be put in because they screwed up on the first battery 2. Warranty no longer applies because the dealer now replaced it and not Fox Cities Towing - insane after I was stranded 4 times because of their ineptitude and then a bad battery whose warranty they will not help me with. I am in my late '60's and have had plenty of bad cars and batteries in my life. This battery problem takes the prize for the number of times I was stranded by their service. The final straw and thus this review - I rarely waste time complaining - was the gall to tell me that I should have come straight to them rather then the dealer. Just like a kid who can't learn not to touch a hot stove after being burned 3 times. AAA is willing to help me now with the battery warranty claim which, I learned, is how these things are handled. Just don't blame your customer when they've done nothing wrong especially when your ineptitude caused me a lot of grief.

I call AAA because my van broke down and this is the company that they sent my business to…read more The dispatcher called and told me it would be about a 45 minute wait. I called back an hour later and the dispatcher told me that the tow truck was in route and would be about 30 minutes. I called back about 45-50 minutes after that and she answered the call but put me on hold and wouldn't get back to me so I hung up. I called AAA and she contacted them and told me they would call me right away. 10 minutes later I called AAA back and canceled the towing service. Fox Cities Towing does one thing good. They LIE to their customers. Don't Use This Company!

I have been going to Valley Muffler & Brake for years! They are honest and give you best price of…read moreanyone else. When we first started to see them other repair shops were telling me my car would take thousands to fix and actually told Leaven where I was trying to get help funding the repair that the car was not worth it. But these guys came through for us and worked with Leaven. They don't just replace parts with whole new systems. They actually fix them when they can. They helped us through a really rough time and have continued to help us since! I am so grateful for the people at this company and their wonderful service. I truly trust them and with good reason. They have never let us down.

We needed a diagnosis for our car. The guys at Valley Muffler were thorough and honest. There was…read moreno charge for their time and we got some excellent advice. And that was just our most recent trip! Great local, family business!

The old we can't do a wheel alignment because Of a supposedly worn part oh !…read more And that will be $47 Bucks. UMmmm Excuse me how's that again ? How about informing the wheel alignment customers that if critically specific parts related to alignment are badly worn OR safety compromised there -- (may be \ can be \ will be) a $47 inspection fee . Not specifically those words of course but something to inform the consumer of an impending possible charge NOT oh we can't do the alignment 1 or more parts are bad and that will be $47 please. And it's the same inspection they or any Mechanic will do before every alignment anyway but if they don't align you pay $47 Bucks for the information. And by the way I installed the 2 parts in question about 4 -6 Months ago! Both MOOG Brand Parts. It was my very intelligent wife that took the Vehicle in and knew parts were fine. It happens my friends they all try this BS with alignments most specifically. Make them prove it Watch the "Dry Park Test"- Wheel Shake Test , Pry Bar Test, ! MAKE THEM PROVE IT!. Signed: 25 Years as a Vehicle & High Speed Machinery Engineer & Retired N.Y.C & Miami Dade County Private Investigator.

I absolutely would recommend this place to everyone. I was in town for training and needed tires…read more After pricing a few other shops and shopping around I found Matthews was the best price and value. The customer service I experienced from Dan and Travis was top notch. All my needs were met at a price that was agreed upon before the sale. When you want Fast, and Reliable service this is the place to go.

Their flat bed tow truck was hauling a demolished vehicle on it, and it was not strapped down…read moreproperly. As I was passing the tow truck on my right, a portion of the demolished vehicle smashed into my right passenger window and scraped the entire right side of my vehicle causing over $5000 worth of damage.

From the owner: Need reliable towing and/or roadside assistance? Northeast Towing is a family owned company…read moreoffering towing and roadside services in Green Bay and Appleton areas. We provide fast, reliable service at a great price. Call us today!

I worked for several years as a claims adjustor in the Fox Valley and Heavy D's Towing was ny go to…read moretow company. The vehicle was always delivered on time and at a good price.

From the owner: Whether you need flatbed, heavy-duty towing services, or roadside assistance, Heavy D's Towing &…read moreService is fully equipped to provide you with the services you need, 24/7. You can expect fast towing services from our friendly team who have years of experience in the business. Our team can tow your vehicle to the facility of your choice.

I received a tow service from Goss Auto Body following transmission trouble. The owner operated the…read moretow truck that arrived within 30 minutes of my phone call with roadside assistance. He was kind and patiently waited for other family members traveling in the vehicle to be picked up and our belongings removed from the vehicle. He jumped our vehicle so we could close our windows after waiting with them open on a hot day. I was informed by our roadside assistance company that another quote was $250 higher than the Goss price to tow from Appleton to Green Bay. I share others' perspectives and recommend Goss for anyone who wants great work at a fair price!

A friend referred me to Goss a few years ago, and I was so pleased with the quality of the work and…read moretheir excellent customer service and communication that I've been back twice since the first time. I would recommend Goss to anyone who wants great work at a fair price!

We've "shopped" around over the years, but stopped once we tried Cair. They are so good to us, we…read morenever doubt we have the best service and the most fair price. We went in today praying it wouldn't be too expensive - the engine light was on. It turned out an engine sensor had to be removed and cleaned, and we were a bit low on oil. They took care of our car and didn't charge a dime for their time. Who does that?!

Excellent service from reliable and knowledgeable mechanics. Nice small town family owned business…read more Quick scheduling my vehicle and quick with repairs. Reasonable prices and are excellent customer service.