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    Premier Pools and Spas

    3.2 (41 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Premier Pools and Spas

    Pool installation

    Premier Pools and Spas Photos

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    At sunset

    My contractor, Steve Hecker, was amazing. He handled everything from start to finish perfectly. I had a big job (50x12 pool, spa, waterfalls, lights, automatic walk on safety pool cover, baja shelf for toddler, retaining walls, and backyard turf). It was a lot of work, but everything was beautifully completed less than 3 months from the start. When you have a large project, issues inevitably come up, of course, but Steve handled everything promptly, graciously, and always with good humor. He was constantly here, overseeing everything and making sure it was all done correctly. The subcontractors he used were very competent, professional, and hardworking. Great pains were taken to assure safe construction, given that I'm close to the hillside. The county inspector pronounced everything perfect! Prices for all the different components were very reasonable, too. You can't do better than Steve! As if his work wasn't enough, he's a delightful person as well. I couldn't recommend him more highly!

    The Gear!
    David T.

    ** UPDATE with more PICS! Out of 9x quotes we chose Rick at Premier Pools. The best choice we ever made! His contractors were professional, talented and we had fun together! These teams of people are a part of your life and you do spend a lot of time with them! Your world is in chaos during this period of time and Premier kept things moving smoothly and communicated accurately and in a timely manner. This week we will finish the pool. I am already giving Rick and his teams a great review! I highly recommend you consider Premier Pools and spas to build your dream pool!

    Scott And Darcy B.

    Pool finished on time, it's exactly what we wanted and we still highly recommend Rick!

    Loving our pool.  Rick from Premier Pools took care of everything and made our dream backyard easy!!
    tony b.

    Rick from Premier Pools made our back yard dreams come true! He was there along the way to offer advice and always kept us up to date on what was going on during the project. Pool construction is just that construction!! Rick made sure that everything was cleaned up and everything looked amazing. We love our pool and back yard!! Thanks Rick!!

    Arnel B.

    We were overall very happy with their service. They were able to build this masterpiece in 2.5 months as promised. Any delays had to do with the shortage of supplies which is universal during the pandemic. He could work on better communication about the fine details (forgot to inform the cement workers to install the umbrella anchors, not letting us know that the tile trimming was extra). Otherwise, we never imagined we'd have such a beautiful pool in our backyard. Thank you so much, Rick.

    Joel R.

    We just had our pool built! The Supervisor told me right away "you need to give us a few quick signatures to get the process started".... that's when I should've read the fine print! I signed to get the process going. The signature was saying that I understand there will be cracking in the concrete and have no problem with that. Cuz within a week of concrete being poured we started to get cracks spider webbed through out, I complained then they showed me what I signed! DOH!!! The new cheap tile they put in our pool is cracking, the skimmer concrete layers don't line up, the front of the skimmer looks like a 2yr old finished it off! The upper drain is cock-eyed. I told them about my issues and they told me I don't know anything about building a pool!... they're right but I know quality work and this isn't it. The supervisor knows nothing about pools, he's a fence builder!!! The owner knows how to sell pools but that's it. Customer service is nonexistent. And I love all the fake reviews on here!! 5 star HACKS!!

    Stephen R.

    Building a pool is a scary proposition because it is an expensive undertaking, there is large machinery roaming on your property and it involves many subcontractors that you do not know, but hope will do their job. The task of interviewing pool contractors can be daunting; not knowing who to trust when constructing your pool. Like most people, we had 3 or 4 pool contractors come out. Rick was the least expensive and put the most effort into our estimate. A lot of the contractors just gave some half hearted estimate that made me think the estimate would change during the course of construction. With Rick, he created a computer generated 3D image of our pool and home, along with a very precise estimate. Now, a lot of people are of the belief that you don't go with the cheapest estimate or the most expensive, but in between. However, we had such a good feeling about the effort Rick put into the estimate that we felt we could trust him to do a good job on our pool, so we went with him and, boy, are we happy we did. We had a dedicated project manager, who kept the contractors on schedule, making the pool come together in a rather short period of time. When finished, the pool looked just like the 3D drawing and the estimate is what we paid. We are very happy that we went with Rick and we would highly recommend him to anybody.

    Patricia M.

    Couldn't be happier with our free form lagoon style pool!!!! Shopped around with a couple other contractors and although some estimates were less , I figured out they had many hidden fees.(ex. Have only approximations for running electrical and gas and extra cost per ft cost.) Premier pools proposal was very detailed and itemized. Steve's vision and 3D plans sealed the deal. Steve also gave me lots of valuable information and suggestions that were non bias (ex. Pros and cons of building a spa) and I'm glad I listened. Other contractors literally just sketched up a piece of paper. Steve not only helped me design my pool area but gave me suggestions for my landscaping and concrete. Of course no construction comes without hurdles but all issues were resolved and most were out of they're control( inspectors etc..)

    Laura N.

    After months of planning, we were really excited to get started on the construction of our pool. Several days before breaking ground, Rick Starsmere (owner of Premier Pools and Spas) introduced us to his newly hired construction supervisor who would be overseeing our project. We assumed since this would be his first job working for Premier Pools that Rick would have an active role in the progression of our pool. Unfortunately we were sadly mistaken. Rick was on our job site to deliver our plans and initial permits on day one and has never returned and that construction supervisor no longer works for Rick. Our job was problem riddled since day one. A few of the larger issues were: 1) the original coping needed to be torn out and replaced due to cracking 2) the baja deck was built 7 inches short of the 6' shown in the plans and had to be extended 3) the contract showed three lights and only two were installed 4) concrete coping was being saw cut inches from the edge of the pool immediately after the original acid wash when there was only a small amount of water in the pool. The concrete dust settled and adhered to the fresh plaster creating a halo around one of the drains and a cloudy appearance in the pebble finish. This issue resulted in acid being placed in the pool on four different occasions which hasn't completely resolved our halo but has now caused several white spots to appear in the pebble 5) the sheer descents didn't have the appropriate safety controls installed to avoid activation when the cover was closed 6) there are 3 drain covers in our pool and our plans showed 2. When we questioned Rick about this, he explained that the additional one was a hydrostatic valve the city required. Speaking to numerous pool contractors, we have been informed that the hydrostatic valve is typically placed in one of the other drains 7) the weather has finally warmed up and we had an opportunity to use our pool this past weekend. We had ordered a table to place in the umbrella sleeve on the baja deck and noticed that it seemed off center. Upon measuring, it is 66" from the center of the table to one side of the pool and 76" from the center of the table to the other side of the pool. The center of the pool is the joint in the coping as seen on the attached picture. All of these obvious deficiencies would have gone unnoticed by Premier Pools & Spas and would not have been addressed had we not insisted on them being corrected. We are still trying to get in touch with Rick to see how he will address the umbrella sleeve not being in the center of the pool. We had hoped to work all of these issues out with Rick rather than proceed with our pending complaint filed with the Contractors State License Board, however he is not responding to our communication so we are now moving forward with the CSLB. The one star rating is very generous. If I could rate this business with zero stars, I would.

    jeffrey s.

    My wife and I finally decided to build a pool. Rather than risk an owner build, we decided to go with professionals. We are certainly glad we did! Mike is a top notch foreman and manager. He understands all the in's and out's of the build and has excellent communication skills. When taking on big projects like building a pool, you have to expect hiccups. Mike solved any and every problem expeditiously. The craftsmanship from the workers was excellent. If there was any conflict between the worker and homeowner, Mike would calmly solve it. Michael is such the professional that will go above and beyond. I would also like to give a shout out to Felix (one of the masons). His work with the Laramie stone coping was outstanding. Felix is more than a construction guy. He is an artist. I would strongly recommend this company to create the pool of your dreams!

    Paulette F.

    Rick at Premier Pools and Spas did an awesome job building my dream pool! He was willing to work around my budget when no other pool company would! He was honest, straightforward about the length of time my permit application would take initially, and patient with us in many ways. It had been my dream for 20 years to have an in ground pool! Thank you, Rick, for making my dream a reality at a price I can afford and for the amazing job! A pool typically takes about 8 weeks to build and Rick's team finished early in about 6 weeks! Perfect timing as it had been over 100 degrees in the valley and my kids were going nuts in quarantine! We have now enjoyed every minute of swimming on these hot summer days! I cannot say enough wonderful things about Rick and his team! His job supervisor, Kevin, was amazing as well! He walked us through the entire process every week and made sure every aspect of the job was going smoothly. Thanks so much, Rick and Kevin! We will be forever grateful for our beautiful outdoor oasis!

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    Page 1 of 2

    Ask the Community - Premier Pools and Spas

    Review Highlights - Premier Pools and Spas

    With Rick, he created a computer generated 3D image of our pool and home, along with a very precise estimate.

    Mentioned in 20 reviews

    Read more highlights

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    Oscar's Pool Service - Tile installation

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    (70 reviews)

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    Provided a comprehensive review of our pool and its condition. Was very detailed in what was…read moreneeded. Provided an estimate in a timely manner.

    We just finished a complete renovation of our pool with Oscar's Pool Service, and I can honestly…read moresay it was one of the best decisions we've made as homeowners. When we bought our house three years ago, we knew the pool needed to be redone. Unfortunately, because of other major repairs, we had to wait. Our house was a flip, and whoever patched up the pool before us did a quick, cosmetic job that started falling apart within months. The plaster came off in sheets, the 1960s tile was covered in decades of calcium buildup, the coping was old red brick with mortar literally crumbling out, and some jets and plumbing didn't even work. The pool was technically swimmable, but it was depressing to look at. This summer our weekly pool cleaner told us the plaster was about to fail completely, so we started calling around for estimates. Most of the big corporate companies gave us inflated quotes and made us feel like just another job number. A trusted friend recommended Oscar's, so we checked Yelp, saw all the great reviews, and gave him a call. Oscar came out immediately, took careful measurements, walked us through every detail, and his knowledge and professionalism instantly won our trust. From there, the process moved quickly. Within a week of signing, his crew demoed the entire pool in just a few hours. We got to choose tile from several suppliers and ended up with a beautiful pebble mosaic that matched our house. At first, we thought we'd keep the old red brick coping, but at the last minute we switched to a modern dark gray brick. Best decision ever! It completely transformed the look of our backyard. As often happens with older homes, surprises came up: our original 1964 gas and electrical lines were corroded and had to be replaced. Oscar handled everything--brought in trusted contractors, coordinated the work, and saved us the headache of dealing with multiple companies. While we were at it, we upgraded our equipment to a top-of-the-line Jandy system with Wi-Fi controls, plus added a heater and automatic pool filler. Yes, the budget went up, but every upgrade was worth it. Watching the transformation was amazing. Once the new tile, coping, and plaster went in, it felt like we had a brand-new pool built from scratch. The white plaster makes the water sparkle, the equipment runs quietly and efficiently, and with the heater and lights, we can swim comfortably day or night, year-round. Beyond the work itself, what made the experience so special was Oscar and his family. He's personable, honest, hardworking, and clearly cares about his craft. His crew was professional, respectful, and fast. By the end, it felt like we weren't just hiring a contractor--we were working with people who truly cared about making our home better. Now every time we step into our backyard, we can't believe the difference. What was once an eyesore is now the centerpiece of our home, and we're enjoying it constantly. If you need pool renovation, plaster, tile, coping, or even just reliable weekly service in the San Fernando Valley--call Oscar's. He's the best! https://www.youtube.com/watch?v=3DKKSP_c4UY

    Gold Coast Pool - Bella Crete Coping, pavers, and Aqua white pebble.

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    Woodland Hills

    It was time to resurface our pool. I got four bids from Yelp recommended services, 2 were not…read moreproperly licensed. Since there was quite a price difference between the bids decided to get one final bid from Gold Coast Pools. Heinz came out with his assistant to review the job. Totally understood what we needed to do and provide multiple options. Really described pros and cons for every choice. DIdn't feel pressured to do the job in any particular way but educated us on many pool construction issues. Had already decided to go with Pool Deck and Patio pavers with someone else (Manuel Ortiz) which it turn out he has worked with before. Heinz coordinated the whole job (demo and rebuild of pool, pool equipment, pool fence, patio) with Manny and it went very smoothly. No complaints on my end, and in fact both people provides options that we had not considered and not mentioned by any of the other bidders. End price ( which we had before starting the job) was competitive with others and finished job before deadline despite some weather and power issues. Highly recommend both people who know the importance of customer service. Back yard looks better than it ever has.

    We had a great experience working with Heinz and his assistant, Ana…read more They helped us resurface our pool, create a baja ledge, install new tile, fix the coping, fix several plumbing issues, update the lighting, install an auto-fill and automated valve system, and more. The entire process was smooth from start to finish. Heinz and Ana were present and engaged throughout the whole project. They really listened to what we wanted, communicated clearly at every step, and made sure the final result turned out exactly as we expected. It's clear they take a lot of pride in their work and care about getting the details right. We're extremely happy with how our pool turned out and have already recommended them to several friends who are planning pool work of their own. We wouldn't hesitate to work with them again.

    The Lazy Pool - Plaster start up

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    Im taking the time to write this review because it was very difficult for me to find a fair pool…read moreservice company, as a single woman I experienced service providers where giving me pricing that exaggerated. This company is the best, I'm extremely happy with my pool service company. Their service is excellent, they're always respectful, and they show up on time every single week. Their pricing is the best I've found--especially impressive because I have a saltwater pool, which is usually more expensive to maintain. They keep everything running smoothly and looking great. Not to mention very informative I received photos of my pool when it's serviced and notifications when they will be cleaning the filters and the salt cell. Highly recommend!

    I am absolutely pleased with the service John Lee from the Lazy Pool provided me. I needed him to…read moreevaluate a commercial pool that I was planning to lease. First off, he answered the call himself, no third party answering service like the other guys I called that never called back. On the phone call alone he was able to provide me a wealth of information as to what I need to look out for and assess. He then agreed to drive 10 miles out to me to inspect the pool at NO charge to me, AND on Memorial day no less! At the meeting he demonstrated his knowledge on the details of chemistry, temperature, monthly cost to operate, and also helped me identify signs of water leakage and damage to the pool equipment and pipes that were invisible to the naked eye, thereby saving me thousands of dollars had I gone forward with the lease. I learned that The Lazy Pool is a small family business that started only 5 years ago during the pandemic. But has since grown super fast with a solid portfolio of private and commercial clients. I am not surprised with their success, since they are transparent and fair with their fees, and as John demonstrated, they are willing to give before they get, such a rare finding in business these days. I would trust John and the Lazy Pool team with any of my pool service needs and would recommend them to anyone looking for a highly skilled, honest, and professional pool service provider. Thank you again John, you are the man!

    Premier Pools and Spas - poolservice - Updated May 2026

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