Initially, I was very impressed with the responsiveness of Rolando, who is very good at…read morecommunicating both via phone and text and he came to my house to do an evaluation of the pool refurbishment/ remodel project and appeared very very knowledgeable, and personable.

Truthfully, I felt the need to come on here because I've definitely been working with Rolando now…read morefor quite a while, and I can't even begin to describe how he is such an incredible human being to work with. Owning a vacation rental property, I truly have nightmares about my pool heating or pool system going down because it has happened many times. Previously, fixes were not only expensive, but took a long time (parts took days/weeks) which really impacted my guests and therefore me. My pool heater just went down, and within a couple hours, Rolando had diagnosed the problem, quoted me, purchased the part, and fixed the problem. And his quote was beyond reasonable. He is the most efficient person out there, and he even responded to all of my texts and updated me throughout. He just recently built my friend's pool, and he works so quickly and efficiently with high-quality work, that this is a no-brainer. Don't even consider anyone else because it won't be worth your time. Rolando is a truly honest, hard-working, and trustworthy business man, and I'm so thankful to have him on my team.

without being one of their regular clients, John has come out to my place to help with a problem I…read morecouldn't solve by myself. He explained the problem, fixed it and not once tried to talk me into signing a service contract. Amazingly professional, friendly and neighborly service. I can only highly recommend this family business, which is second to none. Thanks again John, Janie and Lia

Great customer service and John is very knowledgeable! They are my first call for any spa or pool…read moreneeds.

We have a STR and have been using M&M for a few years. They have been fantastic. M&M is a reliable…read morecompany that has helped me in emergency situations and worked with me when the pool had issues. I get great reviews from guests about the pool water quality. Thumbs up and recommended for your pool needs

Had to let them go after calcium deposits showed up all along the waterline of my pool.read more

I had a very positive experience with Desert Luxury on the construction of my new pool. It took me…read morea long time to decide who to go with. After recommendations from friends and neighbors, and interviews with several companies, I knew I had still not found my contractor. Then I read reviews on Google and Yelp and found Desert Luxury and asked them to come by. Dan showed up and we spent a couple of hours talking about all sorts of things related to the pool business, and I decided to ask him to help refine the design and provide a price. I knew from all the research I had done what the market price was for a pool of the size I wanted, and their price was right on target. At this point, Pete took charge and ran the project and communicated each step of the way what would be happening and when. From that point on it was smooth sailing all the way through the final inspection by the city. I expected a number of problems and delays to pop up, but the only issue that slowed the work was the amount of hand digging required to deal with all the rocks in the soil. I am very pleased with my pool and happy that it's done and ready for good times in the water.

We are very pleased with our new pool! Desert Luxury Pools provides exceptional craftsmanship. The…read moreentire process went smooth. Communication was excellent. Peter and his team were amazing. Desert Luxury Pools went above & beyond our expectations! Thank you Desert Luxury Pools!

Unprofessional and unreliable. No call No show. We fail to…read moreunderstand many business people in the desert. We have a life, appts, errands to run, a home to take care of... we cannot wait on you all damn day.

I hired Pacific Pool Pros to clean the calcium buildup on my waterline tile. Jeff is very…read moreknowledgeable, service oriented and takes pride in his work. They cleaned the tile in one day and it went from looking terrible to brand new. I highly recommend them and will be using them in the future. Pricing was also more than fair.

Jose exceeded our expectations with his follow up,customer service and his expertise. We reached…read moreout for a service request and he got back to us within an hour. We were looking for someone to take care of our pool and hot tub and he provided us with a detailed review of what his service entailed. After comparing to others we are getting really good value for the service that Jose will be proving weekly. Kim & Chad

Jose is the best pool service I have found here! Super honest, super friendly. Pool is always…read moresparkling and well taken care of! It's really a breath of fresh air to have found him! I promise you will feel the same!

Called because our pool heater wasn't coming on. There were no appointments available, but were…read moreable to get a tech if we were willing to receive service at 7am, which was fine for us. Randy arrived promptly at 7, and quickly discovered a loose wire. He cleaned the debris and explained the pros/cons of heat pumps and informed me it would be very easy to add wifi to my system. I appreciate his honesty, and he answered some other questions I had, showing me he knew the trouble shooting codes. I wouldn't hesitate to call him for any problems I have with my pool equipment. He knows his stuff, and does not try to scare you into spending money on unnecessary work.

Run don't use ...they do not know how to do cement floors in backyard...if you want your floor to…read morebubble and peel and waste your money use ...I have had an expert come out and they did not do what they said they would do for our concrete ...we have no cool deck which we paid for..and the process was not done correctly...very expensive lesson ..don't buy into their sales pitch....

Owner is very nice and detailed with my pool. I went through a couple others before finding him!…read more Highly recommend

Luis, the owner of LRG pool service is great. Very…read moreinformative, excellent communication skills and answered all our questions with great explanation of our pool and system. His rates are very comfortable and we hired him after the first meeting. Looking forward to a great working relationship.

We've had an excellent experience with Chris aka Krispy's Pool Services. He is reliable,…read moreknowledgeable, and incredibly thorough every visit. Our pool has never looked better, and he takes the time to explain what he's doing and why, which we really appreciate. It's clear he takes pride in his work and truly cares about maintaining the pool properly. Highly recommend! He also recently did our pool remodel and we love it! I spent nearly a month vetting contractors in the desert area. His price was fair, and accurate, compared to others. I appreciate his honesty and transparency and very good communication.

Kris and his team are great! They removed my cracked pebble tech and replaced it in 3 days. They…read morework fast and get the job done right for a very fair price. I highly recommend them!

This review is for pool resurfacing service I hired Bella Blue Water to do but I wanted to give a…read morelittle bit of background. When we moved to Palm Springs in 2021, the house we purchased had a pool, which was a first for us. It was built in 2015. I incorrectly assumed the weekly pool service guy was taking care of the maintenance. For four years I watched him come once a week and spend 5-10 minutes skimming, brushing, testing the water, and occasionally adding a chemical. In 2025, I decided to take on this maintenance task. With the help of instructional Youtube videos and regular free water testing with chemical guidance from our local pool supply store (yes, the one that begins with "L"), I asked myself why I had been paying the guy so much money for 5 minutes of his time a week. We decided this year that it was time to have the pool resurfaced but with a pebble surface instead of plaster. At 11 years old, this plaster surface had reached its end of life. I also wanted to add the Hayward Prologic Upgrade kit so I could control the pool with an app on my phone. Several people recommended Bella Blue Water to do the job. The owner of the company, Mario, came out and took measurements and showed me samples of pebble finishes. He was so nice, professional, and quite knowledgeable of the pool building business. Mario made several trips out or called during the project just to make sure things were going well. Toward the end of the project, there was a little minor issue with a subcontractor. I let Mario know of the problem and he sent his supervisor out right away to take care of it. When Mario's team finished with the resurface and refilled the pool, they came back out to balance the water with chemicals. Bella Blue Water's supervisor showed me the new control box and got me up and running with the app. He also did something I didn't quite understand at the time. He adjusted the valves to and from the pump, something that never had been done since before we bought the house. Before the resurface project, the pool maintenance guy I parted ways with last year had the pump running at 100% all day long and I think the valve to the surface skimmer was the only skimmer valve that was on. The return valves were all wide open which made the outlets in the pool feel like spa jets. I never questioned it or changed them. That was 8 weeks ago and every time we get in our new pebble pool, we are so happy with the way it turned out, from the tile we chose to the color of pebble to the ability to operate and monitor the system from my phone. Bella Blue Water did a beautiful job! We are now using the variable speeds of the pump and don't have to listen to it run so loud all day long and are using far less electricity. I am surprised the pump didn't burn out long ago. The bottom and surface of both pool and spa are much easier to keep clean with both bottom and surface skimmers working, all thanks to this wonderful supervisor Mario has leading his team who took the time to properly adjust the valves and speed of the pump. So if you are looking to have work done on your pool, Bella Blue Water is who you should call. I will say, on the afternoon of day 1 of demolition with jack hammers going and dust so thick, I asked myself "what the hell have I done?" But the crew cleans up the yard daily before they leave and the end result is this beautiful new pool! Thank you, Mario, and many kudos to your team!

Reliable, punctual, honest, friendly those are just a few…read morequalities I encountered with the remodel team. Everyone starting with Gio and Eduardo and of course Mario the owner were all polite, respectful and professional. I can't think of a better company to use for the pool remodel. They are all really wonderful ! Ron S. / Rancho Mirage