Wish Genavive was still there. This store is not the same. No one greets you when you enter like…read moreshe always did. They need to learn there customers and address them by name. I miss seeing Genavive. Every time we entered she always made us feel welcomed and would always address us by name. Also I don't understand why wellness core does not carry puppy food. I even asked the Representative and he said it doesn't matter puppy food is the same as the adult food. That is not true. I felt like he was feeding me BS.

Ive NEVER had a bad experience with THIS location!. The staff is always helpful and friendly, plus…read morethey ALWAYS have my SCIENCE DIET products.

We typically have a small animal, like a Guinee Pig or a bunny. Right now, it is an adorable bunny…read morewho loves treats. This is a good location nearby plenty of other stores to combine our shopping needs and pick up some rabbit food, bedding, etc....For some reason, the prices seem to be standard for small animal products, not much variation, so it does not matter where I stop for hay and pellets. This place is fine and typically has all of our put needs in stock.

I scheduled a grooming appointment online for my10 year old Maltipoo, Bear at the Bloomfield…read morelocation. Bear's a rescue, but so well behaved, people often say he's "polite". When I arrived at the grooming salon, a young woman at the desk asked me for proof of his rabies vaccine. She didn't introduce herself or wear a name tag. She walked around the desk, put a lead around Bear's neck, then stooped down and grabbed his tail. She didn't speak to him or even extend her hand for him to sniff. She started pulling hair from his matted tail, saying "this will have to be shaved". She stood quickly and said "I can't groom your dog, he bit me. You'll have to take him somewhere else." I apologized and asked if she was okay, but she had disappeared into the salon. I didn't see the bite occur, or the wound, but I honestly don't believe he ever would have done that, if she had made any attempt whatsoever to be friendly with him. I'm shocked that someone who works with pets daily, could have so little knowledge of animal behavior. Based on this experience, I won't return to the store and certainly do not recommend the grooming service at PetSmart's Bloomfield location. There are so many better options available.

Very nice new pet shop and owner willing to order what she may not have for your pet!read more

From the owner: Join us Saturday 12/21 11am-2pm for our grand re-opening now offering grooming services! Every…read morepurchase receives a raffle ticket for a chance to win a FREE grooming session for your furry friend! 20% off all in-store purchases, $10 nail trimmings, visit our website for an appointment or call! If you need extra hands, we can pick up your fur baby and drop off your fur baby after their grooming for an additional fee. Beyond caring for pets, we celebrate the bond with unique pet-themed gifts.

Took my dogs to see Easter bunny , we enjoyed it n friendly people n staff was nice !!!read more

Another INCREDIBLE grooming appointment! It had been a LONG time since he last was there, and this…read morewas hands down the best grooming I've ever seen. He smelled amazing, and every part of his grooming was SO good-down to his little toes. I arrived with my 2.5 year old as well and she was SO excited to see all the creatures throughout the store, and made sure to talk to every employee there who greeted her with warmth and kindness. We also walked out with a couple sale toys (our boy is a highly aggressive player who will shred any indestructible toy in seconds, so the cheapie section is ALWAYS highly appreciated).

It was our first time to this groomer and they did an awesome job with my baby and had a kissing…read moreboth! They treated her like a princess!

From the owner: We specialize in creating diets tailored to the specific needs of your dog and cat family members…read more Our team includes certified pet nutritionists who are eager to assist you on your pet's health journey. We also offer a boutique Grooming spa with openings for cats and dogs. Visit our website to book a grooming appointment or complete your shopping online.

Great store every brand imaginable - friendly staff consistent good service…read more . .

I absolutely adore this pet store. I am beyond grateful for the incredible service and care…read moreprovided at Incredipets Market and I love that this is a Family Business, it truly shows! You guys a true gem and the best pet store for pet owners. I have been coming here for over 2 years with my Shih Tzu, Krasivaya, who absolutely loves this store, as do I. The staff, led by the knowledgeable and friendly Selina, truly go the extra mile to make sure our pets are happy and healthy. During a particularly cold day, Rachel went above and beyond by helping Krasivaya try on 7 different pairs of boots to ensure she could finally go outside to do her business. Everyone here is very kind, dedicated and always gives the best care and the best solutions. The selection of natural treats and human-grade foods at Incredipets is really cool to see and you won't find it anywhere else. We especially enjoy Stella and Chewy's Gently Cooked selection of Whole Foods. The variety of soy-free options available has had a profound impact on Krasivaya's diet and overall health, and she was finally able to come off of her prescription diet :). And for special occasions or I love you occasions they have the cutest little bakery where we always stop by to pick up Krasivayas cake (I'll include pictures & video below) I truly appreciate the personalized attention and recommendations provided by the entire staff and family, who truly care about the well-being of my best friend and fur baby. As a pet care taker and lover of animals I highly recommend Incredipets to any pet owner looking for the best experience for their pet. Overall this market is inviting, exceptional and beautiful to see. Makes my life and Krasivayas life a lot more fun being able to shop here lol. Happy pup happy life! Thank you Incredipets for all that you do!" - Kris

A very large pet supply store located in a large stripmall…read more Prices were a little high, and for the size of the store, cat supplies were very limited. There was also a dog adoption event going on, and it was so loud in there it kind of hurt, so there is a chance my rating was also affected. Staff were nice and polite.

Was my go to place for all of our animals products, until today…read more Bought some food for one of the child's pets. Was then waiting for my wife and other two children to pick out a toy for their puppy. They were promptly yelled at by a staff member for trying to squeak a few toys that the dog would like. They all sound different so they we're trying to find the proper one. She proceeded to scold my wife and kids in front of other shoppers, that she has to hear the squeaking all day and to stop. If she can't handle the sound of toys and animals in a retail environment, she should defiantly work somewhere else Sorry Magoos, but completely unacceptable and will just go somewhere else for now on.

Stopped into PetSmart because it's close to my work and ended up finding everything I needed. I…read morebought a leopard-print cat carrier and stocked up on some Fancy Feast cat food since they had a great sale going on. They really have everything you could need for your pets, and I even noticed they had cats available for adoption, which was nice to see. The young lady at checkout was very friendly and welcoming, which made the experience even better. Convenient location, great selection, and good deals. I would definitely come back again!

I have always been impressed with manager Chanel who manages the Southfield MI store on Telegraph…read more I met her when she managed the Bloomfield Hills MI store years ago. She has is all going on: competent, respectful, personable and customer oriented. She is a stand out PetSmart team member.

awesome folks and service great nail clipping, best selection of food and treats, kind to all…read moreanimals and people that come in.

I normally just place an online order and my husband picks it up on the way home. I have never had…read moreany issues besides the last two times that I went in the store and had the same woman check me out. The first time I felt she was gruff but like I said I usually don't go in. This time when I went to check out she was rude again because she had to do a void and didn't know how. Not my problem that she doesn't have the proper training or customer service skills. I ordered from the Bloomfield Store for a few years previously and just placed a $200 order with them and did a pick up.

We couldn't be happier with the care and attention Jules gives to our little maltipoo, Sunny! From…read morethe moment we walk in, it's clear how much she truly loves what she does. She takes the time to understand exactly what we want and always delivers beyond expectations. Our pup comes home looking absolutely amazing every single time--clean, perfectly groomed, and so happy. Jules is incredibly gentle, patient, and detail-oriented, which gives us total peace of mind knowing our dog is in the best hands. It's not easy to find someone you trust completely with your pet, but Jules has exceeded that trust in every way. We highly recommend her to anyone looking for a top-notch groomer!

My sweet mini golden doodle boy is always so well taken care of at Scrubbers. At the West…read moreBloomfield location Nandi was our groomer and she was awesome. I asked for a short, sweet and to the point hair cut so and that's what I/he got. The establishment is clean and everything is easy. Also reasonably priced. Highly recommend. PS. For the Royal Oak Scrubbers I use Ashley. She's awesome, too. Overall a happy experience for me and my boy.