Wish Genavive was still there. This store is not the same. No one greets you when you enter like she always did. They need to learn there customers and address them by name. I miss seeing Genavive. Every time we entered she always made us feel welcomed and would always address us by name. Also I don't understand why wellness core does not carry puppy food. I even asked the Representative and he said it doesn't matter puppy food is the same as the adult food. That is not true. I felt like he was feeding me BS. read more

Ive NEVER had a bad experience with THIS location!. The staff is always helpful and friendly, plus they ALWAYS have my SCIENCE DIET products. read more

I love their coupons. Love their curbside service. Friendly employees. Loyalty club, etc. you can get a card for 5 dog baths for $40. read more

Pet Supplies Plus Bloomfield Hills - Bath time - Pet Stores Near Me - Bloomfield Hills, Michigan

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Used to be a pleasant store, atmosphere has changed! Watch receipts to make sure you're not being overcharged! Many of the products that are sold are toxic. Like greenies for pets, etc. Toxic scented kitty litter, etc. Change is inevitable but this change is definitely bad! When I came back into the store to say that I was overcharged by $10.00 the manager raised his voice, started yelling at me. Not a positive experience! read more

I ordered online before my husband showed me a paper coupon we had. The people in the store happily canceled my online order and let me purchase my items in person, saving a lot of money! Such friendly people! They really go the extra mile to help! read more

Staff is always friendly & helpful. Prices are excellent on most items. Great local store. They also are a home to adorable cats that they take care of read more

This is our independently operated neighborhood pet store and it is well stocked with kind and attentive customer service. The folks are always there to help, assist and answer questions ~ read more

Associates were very helpful and found an item I could not find and offered to carry it to my car.

Wouldn't honor coupons they send every month. Expired little over a week ago. Took it to petsmart and they honored competitive expired coupon. read more

Went to pick up kitty food for the billions of feral kitties around my house. Great idea. This is a nicely stocked Pet Supplies Plus with surprise treats, if you like kitties that is. They have window kitties for viewing. Let's not forget the store kitties who roam free. Caught them dozing on a tree. This is franchise store who cares about their store pride and employee's well- being. It shows in the way you're treated. I like it. You might too read more

Pet Supplies Plus Bloomfield Hills - Two kitties just hanging around enjoying their very busy lives. - Pet Stores Near Me - Bloomfield Hills, Michigan

The staff is awesome. I go in the store for all my Dog, cat and fish supplies. Everyone is always friendly and always answers my questions

The staff here is exceptional and they carry everything you need for your pet, fur, fins or feathers.

I ordered dog food online and I loved it! So much easier for me and my dog loves Redford chicken and brown rice!

Great service and great place to shop with multiple options. Staff helpful and polite. Clean facility and good location for pick up or ship.

I am an occasional customer but each time I'm there the staff is kind, welcoming, knowledgeable and sooooo helpful! I'd like to point out Geneva in particular. Definitely loves her job and has genuine car for all guests whether they have 2, 4. 8 or no feet. When I walk in and see her there I automatically know I am in the perfect hands!!!! All of you keep up the Fantastic Work!!!!! read more

Love Pet Supplies Plus! Very friendly staff and very helpful! Geneva is awesome! I'll definitely be a regular customer.

This is my local pet store and I've never needed to go anyplace else, they're always fully stocked and there are always friendly helpful employees to either make suggestions or assist you in finding what you came in for. read more

Best employees ever! They are very knowledgeable & helpful. The store is clean and organized

I was having just a crap day, needed pet foods and stopped in at lunch. the staff and overall vibe of THIS location is outstanding! made my day, thanks! read more

Super friendly and knowledgeable staff. You can bring your dog shopping, which is awesome. The dog food I buy can be hard to find, but they always have it. Switched from getting delivery from Chewy to shopping here in 2021, and glad I did. They always have things on clearance (dog treats, etc) that I wouldn't have known about otherwise. read more

My family won't go anywhere else for all our fur baby's needs. They treat you like family here, I love they always answer any questions you have. My fur baby's love they always have fresh food and treats read more

There are a few other Pet Supplies Plus near my home that I could shop at but I typically drive even a bit out of my way to shop here. Friendly owner, helpful employees and service is second to none. Please go visit them and see for yourself! read more

I go out of my way to shop at this pet supplies plus store. There is one closer to me but the customer service here is amazing. I order a couple times a mo online and they always have it ready within a couple hours. I will continue to shop at this store. Mgr always says hello ! I know the owner does a lot for local rescues . I just adopted one of the kitties there. Best pet store around with prices. The staff loves their job! read more

The manager is awesome - helped me with my points and just friendly and patient as can be! (I don't want to miss spell her name, so I just put manager) read more

Don't waste your time ordering online for pickup - it's basically a catalog and then they HOPE it's in stock. Instead of my GO TO pet store - Premier Pet Supply which are so awesome on service -- I ordered from here to pickup as it saved me about 10min driving and I had always wanted to shop here. Ordered a dog life vest, credit card, signed up for account - about 10min to do that - and off I went to the lake... stopped and went in store to pick it up.... Ummm...wellll... the clerk says... we don't have it in stock. What?! What use is the order and online if you come all the way to store and no inventory!! Then she started to try to tell me "maybe it just came in and hadn't gotten to the shelf yet"... come on - this isn't a Walmart size store.. NOR did she offer to go and check (because she knew no way was it waiting in back -- just like I did). Wasted my time. Terrible experience. If you can go IN the store and find something - maybe (reason for 1 star) but otherwise - I am out. It will be my last resort. Go Premier Pet Supply or anywhere else if possible. Terrible. read more

I went there last night to get my cat food and everyone was super helpful, I was also pleasantly surprised to meet Jefferson and Abe the free roaming cats there. Definitely will be going back! read more

Customer Service staff is very immature. No acknowledgment walking into the store or when I checked out. The cashier then told me to have a scrumptious day. Definitely lacking some training. read more

Great location. Store is really large compared to my normal stop and the staff is again really helpful and friendly. They have a store cat which just hangs out on the cat houses. That's great to me. I really love all the Pet Supplies Plus locations. I have to go to the pet store for wet food or the fresh fridge food super often for my older, finicky eating cat because of medications I have to hide in food or other reasons. With how often I go it's good to know there are great sales and helpful team members there to get me what I need and let me know if something is going on sale soon. They always have a coupon stuck in the isles too if something is on sale which is awesome. The food I get my little guy is not cheap so anything helps. I recommend stopping in if you are in the area. read more

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The employees here really go out of their way to be helpful at this store. Whenever I purchase something big an employee offers to put it in my car for me. They also have a rewards program and really good deals!! I love this pet store read more

Do not get your dogs nails cut here unless you want pain & blood. And shame on me, I gave them a second chance. Never again. Blood all over clothes, car, house, and park. Called manager to let them know (watching out for other dogs) he said he "talked to employee". My dogs paw is shaking because her nail was cut way too short. They clearly don't care or learn from their mistakes! read more

Pet Supplies Plus Bloomfield Hills - Pet Stores Near Me - Bloomfield Hills, Michigan

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The employees here are really the best! I recently bought two ferrets from them and when I say they went above and beyond for us I really mean it. They all went out of their way to make sure the babies had their shots as soon as possible so we could take them home. They called me to keep me updated and really took great care of the ferrets until we were able to take them home. I cant say enough about the kind caring employees and I want to thank each of them for their help. read more

LOVE THIS PLACE and all other Pet Supplies Plus'. First off the prices CANNOT be beat...anywhere else you go, Petsmart, Petco, etc. way more $$$$$$$$$$ and way less service. If you are shopping anywhere but a Pet Supplies Plus you are getting ripped off...believe me, I have been to all the other stores in the past 8 years. What I love about this store is how much the employees care about their jobs and helping you find the very best thing for your pets specific needs. They are more than happy to go and look in the back, special order, etc. Another huge plus to this place is the cats that 'live' in the store, you'll be shopping and a friendly gray cat will appear out of no where and hop on your shoulders purring like crazy...who doesn't love that? Ok, maybe not everyone, but it's nice to see these cats taken care of as opposed to being in a shelter or on the streets. They also have cats/kittens constantly for adoption and work with the local shelters on adoption to minimize euthanizing due to the over population in these tough financial times. Big plus. They will be the 'middle man' for donations to the shelters/humane society as well. Overall, great service, great prices, and great people...it's a winner in my book!!!!!!!! read more

This store is amazing! All employees are very helpful, they even carry out your dog food to your car!

PSP always helps me find the right food for my cat. He is older and a fussy eater. They will also help carry items to your car and if needed deliver to your home in a timely manner. Great service! read more

Super friendly staff, always in stock with what I'm looking for and you can't beat the shop kitties roaming around the store giving out free hugs! read more

Pet Supplies Plus has a large selection of dog food. Often has a $10 off coupon. Always has a pleasant associate to carry out to my car a large bag of dog food. Highly recommended. read more

Very clean, extensive fish supply section and great service. The employees seem very happy to help. Too bad they don't actually sell any fish read more

Slowly walking the aisles the the store with my leashed Australian Shepherd. An orange colored cat, hiding in the shelves, jumped down from the shelf attacked my dog scratching her nose and drawing blood. Unknown that there would be an unfriendly loose cat in the store, perched on the shelves, both myself and my dog were unable to avoid the cat until it was too late. Frightened and shocked I immediately removed my dog from the aisle, wiped her nose, and quickly came to the front of the store to inform the staff. I mentioned to a Pet Supplies Plus team member there was a loose, unfriendly, cat in the store to which they replied, "Yeah, we have two of them. Sorry about that." The Pet Supplies Plus team took no action to investigate the cat that attacked my dog, nor did they apologize in any way. We will not be back to this location. I would recommend keeping all animals on a lead while in the store or giving animals a monitored space to play within so something like this does not happen again. read more

If you need dog or cat food its ok. Fish and aquariums are not even worth the trip in. Empty lizard displays just really poor selection of everything. Store is cramped in space. Petco is waaaaay better read more

This is my go to place! I love the huge selection of merricks, canadiae, core, wellness, pizzles, texas toothpicks....everything! Everything I want for my dogs they have it. And it is priced correctly-best prices anywhere. They even have vet level treats for doggies with hip/joint problems. Sign up for their rewards card! You get free bags of food and great 5 dollar off coupons when you sign up and on your pets birthday. They did a GREAT job with my chihuahua nails. read more