This place is amazing they allow face to face hang outs with all the puppies for free of charge…read more The vibe they give is amazing I was helped but a very smart kind and knowledgeable young man named Omar, this is def a place I'd come back to.

​I visited The Family Puppy today while in town for work…read more I was excited to see this place after entering the mall as i LOVE dogs. When i walked in I noticed there were designated places to interact with the dogs and puppies and there were a significant number of dogs in cages. There were at least 4 employees working, answering questions and taking out and returning puppies to their cages. There were maybe 5 families and or groups of people inside the store. I connected with a specific dog and wanted to ask questions about it. I waited at his cage for about 5 or six minutes. ​During the time I was standing directly in front of the cage, I made eye contact with 2 employees, and waited for someone to acknowledge me. Not once was I greeted or asked if I needed help. Meanwhile, I watched as every other family and individual who walked through the door was greeted IMMEDIATELY and offered assistance. ​I am a self-assured woman and I know my value, so their lack of greeting doesn't change how I feel about myself. However, I am sharing this so others are aware of the environment here. It is a shame that in a store full of families and pets, the "warm welcome" seems to be reserved for a specific demographic. ​The reality of my experience: Every single person was seen, except for me.

I wrote a review about a year ago and gave it one star. A petco representative then reached out to…read moreme and seamed to have empathy for the situation and said they will work on it. So I went today to see what was going on. Not only did they not improve they almost downgraded their care for the animals. I walked straight to the birds because I have a bird at home (NOT FROM PETCO) so I feel very passionate about them! I walk over and see that the bird looks like it has been neglected for 3 months! The nails were so long they where curling in, the bird had clipped wing which I think is ridiculous especially if you are not gonna give the bird attention why clip its wings. Then I look at the enclosure itself and see one old toy then I see the water that looks like it was last changed two weeks ago. And the food had literal dust on it birds are dusty but come on I don't want dandruff on my food. Whilst I'm looking at all this terrible gross food water and care in general the employees are all sitting around the cash register talking while animals are basically being abused in their care. Overall terrible experience there is absolutely no reason for this care and I think there is no reason we should be shopping at petco period there are so many local places that actually care for the animals DONT COME HERE PLEASE.

The only thing that is positive in this store is the young man running the aquatics. Finally…read moresomeone cleaning the Betta Fish bowls. He is amazing and has empathy for the animals in the store. Most of them in this store has suffered a long time until they hired him. He gives me hope for this location. Without him, the animals won't make it. Thank you Issac.

Located in the huge strip mall off of busy Big Beaver…read more Inside is a large pet supply store, and grooming service. Huge selection, good prices. Staff seemed nice. Everything was clean and in good repair.

amazingly kind and wonderful staff! I had to board my cats due to an emergency and everyone was so…read morekind and understanding of our situation and gave my cats excellent care while they were in the hotel! I love having a place I know is safe for my babies and where the employees really care about animals. Thank you all so much!

Great selection of healthy dog snacks. The pricing is very reasonable and affordable. They…read moreoccasionally give little samples of treats when you purchase treats. My cat's favorite treat from there are the apple chicken bacon chips. One bag of them includes A LOT of chips that last a long time for one cat.

Very disappointed for multiple reasons. First my dogs LOVED the lamb necks. But only the long…read morecuts with the marrow and I've been in 3 times and they have lamb necks but not that cut. I was a regular customer buying those for my 3 dogs. Second the price didn't just slightly go up , they tripled with no explanation. And LAST Danny is no longer working there. Not only was he a pleasure to talk to but he made sure to always have the cut of lamb neck that my dogs liked and even with the crazy high increase I still supported this local business mainly cause Danny went above and beyond. I'm gonna have to see where else I can get them or look into doing it my self.

If I could leave more than 5 stars I would!!!…read more Kerrie is unbelievably knowledgeable and is exceptionally kind and personable! She was able to recommend a dietary plan to help my fur baby correct his imbalanced gut! What a relief - To have found someone who cares just as much about my baby as I do! I have become a lifelong customer of Good Fur Me and will be recommending it to everyone I know who loves their pets as much as I do! Thank you Kerrie and Amy! I will keep you posted on our gut-healing journey!

Today was my first day into the store, although I've been meaning to stop by for a year. The store…read morehas great selections of organic and limited ingredient treats and food. The owner is highly knowledgeable and took the time to get to know my dog's individual needs. I walked away with some samples and some doggy fro-yo (my dog was obsessed!). I will definitely be returning!

Cal has a cool store, is very friendly, and has good quality pets. I got a couple fish and some…read moreshrimp here, along with some plants like guppy grass and frogbit

Owner knew what he was talking about and was very helpful when we were purchasing a fish for our…read morenephews birthday.

We bought our Shih Tzu Scout Bear from Teacups 6 years ago and could not be happier! He is a super…read morehealthy, friendly and affectionate pup with the sweetest disposition. The owners are dog lovers and protect them even if they have to disappoint customers. ie-window tapping by customers is forbidden, puppy handling is strictly monitored and done is a special area after they explain how to hold pups and once a pup is selected, absolutely no customers are allowed to touch that pup except the family it will be joining. The puppies are taken home at night, which I believe is why my dog is so well adjusted and without phobias. He is clearly a dog who has only known happiness and kindness. When they send the dog home with its new family, they set up an appointment after hours so they can carefully explain dog care without interruptions. We also received a package which included a wellness check at a local vet, an in-home training session/safety check, food supply (same as what he was already eating to avoid digestive issues) and other goodies. The store carries a great selection of high quality items--the clothes are irresistible and I always find something I just have to get!

We got a teacup poodle from Tea Cups & Toys in Birmingham, Michigan, and our experience was very…read moredisappointing. Our puppy had numerous health problems, which resulted in a lot of stress, vet visits, and unexpected expenses. Based on our experience, we do not believe this is a reputable breeder. We regret purchasing a puppy from them and would not recommend them to others. We wanted to share our experience as a warning because what should have been an exciting experience turned into a very difficult one due to our dog's health issues. We would never get another puppy from Tea Cups & Toys and cannot recommend them based on our experience.

Been going here for over 30 years and never had a bad experience. They are the most helpful…read moresalespeople ever, and Mike, the owner, always expresses his appreciation for your business. I love this place!

They carry high quality dog and cat food that is not easily found. The employees are always helpful…read moreand will go out of their way to help.

Val's is a great local pet store, but unlike lots of smaller outlets, there's actually a ton of…read moreselection here. And what was most surprising is that the prices are even lower than you'll find at Petco. I even came across my dog's favorite dental treats for cheaper than Costco. I also buy my wild birdseed and suet here, so I've got all the critters around my house covered. When you can shop a local small business without sacrificing budget or selection, it's a win-win. I'll be coming here as long as they'll let me.

Val's looks a bit rough at first glance - not as fancy as those other pet food stores, but they…read morehave everything you need. I've come to appreciate Val's for their selection, prices and customer service. I go for dog & cat food, but they seem to have all the critters covered with both food and supplies. They carry toys, pet beds, food, treats, feeders and much more. The people that work there are always super pleasant and nice. The prices are reasonable, and cheaper then my local grocery store. They usually have at least one choice on sale too, so that helps. Check out Val's the next time you need pet supplies.

While my wife and I were looking for a hard to find food for two dogs that we were adopting, we…read morefound The Pet Beastro. Since we probably looked a little lost, one of the wonderful women working gave us a hand. She walked around with my wife and I, helping us find the other items we needed. We signed up for the club because we knew we would be coming back. Because of an error on our part, we bought the wrong size food. I called the next day and spoke with another amazing employee. She helped us place a special order for the correct food. This kind of service is what brings people back to your store. Thanks! And see you soon, because now we have the two boys home with us.

I came in here after seeing this shop in passing. Inside is really clean and cute! The store was…read morewell organized and overall very clean! There were lots of different sections for all different types of animals and the store workers were very nice! Would recommend!