I love this store because of its wide variety of animals it caters towards. Birds, Guinea pigs,…read moregerbils, hamsters, various reptiles and amphibians, and aquatic species as well. Most employees are well rehearsed on animal needs or at least the ones that they own themselves. I signed up for the pet club to earn points and get discounts since I have 2 fish tanks and 14 female Guinea pigs! They were super helpful and the owner was extremely friendly when giving us information. They went above and beyond when trying to find the best deal for a 60 gallon tank. Even helped load the heavy oak stand into the truck after hours. Helped with tank stocking so it would be a very peaceful community with lots of live plants which are low maintenance. Wonderful selection of Guinea pig toys, mine can't get enough of them! My ONLY complaint with this store is the sale of live animals. They have wayyyy too many Guinea pigs in the cages and too many rabbits in small wire-bottom cages. They do however have plenty of food, water, ect but no room to run & high chances of disease spreading. Rabbits and Guinea pigs run a high chance of spreading diseases which are deadly to Guinea pigs. The acrylic tanks/cages allows for too much ammonia build up which can cause URIs. For an unsuspecting new pet parent, they would shrug off as sneezing. Antibiotics are fairly cheap but has to be bought from a vet after diagnosis which many parents wouldn't do for a "childs pet". There are soooo many Guinea pigs in shelters and rescues in need of new homes and wish that they'd try rehoming before mass breeding at the store. Also, don't buy hamster, Guinea pig, or small animal cages here! None are large enough or for hamsters offer deep enough trays to fulfill the minimum requirement of 6-8in of bedding. For Guinea pigs, Midwest, C&C, or homemade is the way to go. Hamsters have more suitable options both store bought and homemade, just do some research!

They are not open. Maybe they moved? Website is down. So sad. Did have a good selection of fishread more

Rocko's is my one stop pet store. They have always gone out of their way to help me find what I am…read morelooking for. I pass 3 pet stores on the way to Rocko's for a reason. Look no further...Rocko's will soon be your goto place for pet supplies too!

It's a nice store, but they heavily push grain free foods and raw diets, which is the complete…read moreopposite of what most veterinarians recommend.

I love going into the store, the people are so friendly and helpful. I have gotten both of my…read morepuppies here and the experience was terrific. I have two happy, healthy puppies that I just adore. I love the fact that they have the puppies out playing on the floor instead of being kept in cages all day. I have taken my puppies for training and grooming, and it has always been a positive experience. I have recommended the store often and know several other people who are just in love with their new puppy addition to their family. I highly recommend the store!

I've been taking my dogs there a few years and let me tell you.every time I take my dogs there…read moretheir private parts are nicked and they are scared to even get back in the car for 2 weeks. I specifically have directions on how I want my dogs to be groomed to the person who took the appointment and the groomer Cindy,(whatever her name was) to keep my dogs face and to give them puppy cuts to both. My dog ended up being shaved to the bone I'll post a picture of him but absolute worst grooming service I've been too and enough is enough!

Huge shout out! Rescued a German Shepard 2 yr old female,…read moreHad her for a while but she's still shy with new people in these instances. First time there & Joe took the time to make her feel comfortable & she warmed right up. Thanks again for the extra effort it meant the world to the both of us for her to be comfortable!

My dog had a scab the size of a pinhole on his leg. Grooming wanted to get the manager to see the…read morespot in order to decline my grooming appointment. Second time this happened with my dog. Unbelievable

I found this site when Amazon was out of N-Trails. Becky is delightful to work with. She gives a…read morekind and personal touch that is rare these days. She even called me to address a question I had emailed. The treats came well protected. As a freeze dried product, there are often a lot of crumbs at the bottom but not with this order. Supporting a small business is a bonus that makes you feel good.

Great selection of healthy grain-free pet food! The staff is very knowledgeable when I have…read morequestions about what I should be feeding my pets. I love the large selection of items available in the freezer.

I came in here by mistake. I met Jason who greeted me with awesome enthusiasm. I quickly found out…read morehe was the store owner. I was impressed by his knowledge of the food brands for cats and dogs. I appreciated his insight as it helped me gain a better understanding of what to feed my Frenchton, Silky Australian terrier, and Ocicat. I will be going back more regularly. Keep up the great work and enthusiasm Jason

They have a lot of pet items and good prices. I was able to find a number of interesting things for…read moremy dog

They gave my friend a snake with an upper respiratory infection, indicating the snake wasn't being…read moretaken care of very well. She also tried to contact them numerous times and didn't contact her until 11 PM on a Saturday night. Very unprofessional for a company with over 90,000 followers on instagram. This whole ordeal is ridiculous and should have never happened. Save your time and money and go to a better reptile facility.

I got a short tailed python from them it won't eat took their advice on everything they told me to…read moredo but he still hasn't ate once for me I've kept these guys for years. They used to call me back but now they won't. Hope he lives :( it's like he doesn't even know how to eat offered him live and frozen thawed. My house is quiet and warm all the time. I'm not handling him unless he poops or pees. He's got fresh water everyday and a dark small tub. Praying he makes it. Never ordering from them again. Used to love watching Brian's YouTube videos now I don't anymore

Best place to get your fish from or bird and they have lizards now!!…read more Owner is very kind and knowledgeable about all the pets here, even the ones that he doesn't have as well.

Cal has a cool store, is very friendly, and has good quality pets. I got a couple fish and some…read moreshrimp here, along with some plants like guppy grass and frogbit

These guys are the gold standard in customer service. They just HAPPEN to be in the Pet Supply…read moremarket. Win/Win

My fav pet store. Best foods and they can order you anything. All except veterinarian foodsread more

Where to begin? Our puppy joined our family in August 2018. I never had a dog before and l was…read moreoverwhelmed, to say the least. Neptune is a great and sweet dog but we had some barking issues EVERY NIGHT about the time we wanted to sit and unwind from our day-despite him getting plenty of exercise. At times, Neptune would bark in the middle of the night for over an hour, or more. While I am sure he heard something, we heard nothing and it was extremely frustrating. Also, Neptune would get so hyper when a door opened or someone was at the door, we worried he would run out. Dave, Michelle, and their amazing staff provided so much help and support from the beginning of the journey. I took K9's puppy class and as a result I was able to teach Neptune a few of the basics. At times I would go to the store at 25 mile and Van Dyke and I felt they were providing me therapy. As the barking continued, I decided to call and see about some training. Even though K9 Kindergarten was no longer around the corner, Dave and Michelle were just a phone call away and they certainly came to my rescue. Dave came over and we discussed my goals, which were to control the barking a bit and give Neptune some "off leash" experience by having him master the come command, which would also help with our fear of him running off. After a couple days of training with Dave you could see a difference, after a week the difference was amazing. My little dog that barked at everything (and nothing) was more calm and more confident, if that makes sense. When I used the come command he would actually come to me. I was amazed and a little upset I didn't do this sooner! Neptune easily allows me to put on his e collar, which he only wears a few hours a day and when he is off leash. I have to say I pretty much never need to "correct" him. If he starts barking and I tell him to "leave it", he stops barking. A MIRACLE! If the there is a knock at the door, he still barks but it's not as crazy and he stops upon me telling him to "leave it." If I can't find him in the house, I tell him to come and he does. If he is off leash and I tell him to come-he listens. It really has helped with our overall enjoyment of our sweet boy. I've had follow up questions and Dave and Michelle are always prompt at returning calls and eager to help with any questions or concerns. Also, it's so nice to give Neptune the freedom to run around (within reason and in a safe area) off leash. Dave's training has given us the ability to enjoy our dog throughout the day and not dread the evening hours which in turn makes everyone happier-especially me. It is also nice to not have the constant fear of him running off any time a door opens since we can calm him down with a simple leave it and tell him to come if he starts to go in another direction. Thank you Dave for training Neptune

Went there to have our dog groomed and the groomer completely shaved our dog, tale and all. Our…read moredog is a Bichon and this groomer refused our money back. I went in to talk to the owner and he tried telling me our dog was severely abused and mistreated. Our dog is 13 years old and very much a big part of our loving family so for him to accuse us of mistreating our dog is down right wrong and the owner refused my money back. I told him it is obvious the groomer has never groomed a Bichon before and he tried telling me our dog was so matted because he was mistreated. He refused to even reason with me and told me to wait seven months for the dogs hair to grow out and then go somewhere else. Really? You are the owner and that is how you treat your customers? Pathetic. My father who is elderly paid him $40.00 for a hack job. They didn't even clip his nails and I doubt they even bathed him. How do you take $40.00 from an elderly man and think that is ok? Sadly our veterinarian is leasing the back part of his store because I doubt I will ever go in there again and the vet will lose good customers because of the owners ignorance. To anyone who owns a Bichon....I do NOT recommend this place for grooming. In fact I don't recommend them at all. I see other reports that are not good either from other customers. Read them before you spend your money! You won't get it back and you won't be happy.