Great store every brand imaginable - friendly staff consistent good service…read more . .

I absolutely adore this pet store. I am beyond grateful for the incredible service and care…read moreprovided at Incredipets Market and I love that this is a Family Business, it truly shows! You guys a true gem and the best pet store for pet owners. I have been coming here for over 2 years with my Shih Tzu, Krasivaya, who absolutely loves this store, as do I. The staff, led by the knowledgeable and friendly Selina, truly go the extra mile to make sure our pets are happy and healthy. During a particularly cold day, Rachel went above and beyond by helping Krasivaya try on 7 different pairs of boots to ensure she could finally go outside to do her business. Everyone here is very kind, dedicated and always gives the best care and the best solutions. The selection of natural treats and human-grade foods at Incredipets is really cool to see and you won't find it anywhere else. We especially enjoy Stella and Chewy's Gently Cooked selection of Whole Foods. The variety of soy-free options available has had a profound impact on Krasivaya's diet and overall health, and she was finally able to come off of her prescription diet :). And for special occasions or I love you occasions they have the cutest little bakery where we always stop by to pick up Krasivayas cake (I'll include pictures & video below) I truly appreciate the personalized attention and recommendations provided by the entire staff and family, who truly care about the well-being of my best friend and fur baby. As a pet care taker and lover of animals I highly recommend Incredipets to any pet owner looking for the best experience for their pet. Overall this market is inviting, exceptional and beautiful to see. Makes my life and Krasivayas life a lot more fun being able to shop here lol. Happy pup happy life! Thank you Incredipets for all that you do!" - Kris

awesome folks and service great nail clipping, best selection of food and treats, kind to all…read moreanimals and people that come in.

I normally just place an online order and my husband picks it up on the way home. I have never had…read moreany issues besides the last two times that I went in the store and had the same woman check me out. The first time I felt she was gruff but like I said I usually don't go in. This time when I went to check out she was rude again because she had to do a void and didn't know how. Not my problem that she doesn't have the proper training or customer service skills. I ordered from the Bloomfield Store for a few years previously and just placed a $200 order with them and did a pick up.

Wish I could give this zero starts. Been coming here for years and it's always the same. There are…read morenew workers every week and most of them are young and strange and very rude. Workers are walking around and not doing anything. Multiple times I've had the workers be rude to me or just not helpful at all.

Easy in & out for pet food & supplies! Service is great! They want you to be here!…read moreHuge selection of food, treats, pet toys, and supplies

We typically have a small animal, like a Guinee Pig or a bunny. Right now, it is an adorable bunny…read morewho loves treats. This is a good location nearby plenty of other stores to combine our shopping needs and pick up some rabbit food, bedding, etc....For some reason, the prices seem to be standard for small animal products, not much variation, so it does not matter where I stop for hay and pellets. This place is fine and typically has all of our put needs in stock.

I scheduled a grooming appointment online for my10 year old Maltipoo, Bear at the Bloomfield…read morelocation. Bear's a rescue, but so well behaved, people often say he's "polite". When I arrived at the grooming salon, a young woman at the desk asked me for proof of his rabies vaccine. She didn't introduce herself or wear a name tag. She walked around the desk, put a lead around Bear's neck, then stooped down and grabbed his tail. She didn't speak to him or even extend her hand for him to sniff. She started pulling hair from his matted tail, saying "this will have to be shaved". She stood quickly and said "I can't groom your dog, he bit me. You'll have to take him somewhere else." I apologized and asked if she was okay, but she had disappeared into the salon. I didn't see the bite occur, or the wound, but I honestly don't believe he ever would have done that, if she had made any attempt whatsoever to be friendly with him. I'm shocked that someone who works with pets daily, could have so little knowledge of animal behavior. Based on this experience, I won't return to the store and certainly do not recommend the grooming service at PetSmart's Bloomfield location. There are so many better options available.

It was our first time to this groomer and they did an awesome job with my baby and had a kissing…read moreboth! They treated her like a princess!

From the owner: We specialize in creating diets tailored to the specific needs of your dog and cat family members…read more Our team includes certified pet nutritionists who are eager to assist you on your pet's health journey. We also offer a boutique Grooming spa with openings for cats and dogs. Visit our website to book a grooming appointment or complete your shopping online.

Manager would not honor Pet Supplies Plus coupon even after having my account info. Her ego was to…read morebig maybe? Called corporate. They said White Lk. was independent but they would notify owners and they would get back to me. Never happened. Bad customer service. Update: Owner contacted me and made it right

This store is super hit or miss. I have zero issues when I come in, besides issues every single…read moretime the same cashier is there. Every time I come in, the cashier asks if I can use my rewards plus a discount. I never have a problem and cashier's honor it. This particular cashier consistently asks about it and everytime she gives me some kind of issue. This particular time, she refused to honor the advertisement on the wall. She asked about combining deals and military discount. I overhears them say it's fine on the radio, but she asked someone else and told me I had to choose the advertised price or the military discount. I normally enjoy coming here, especially with my kids because of the cats,but I try to purposely avoid going to her line.

We have taken our cockatiel here to be boarded several times. They are very knowledgeable and…read morecaring of our special bird. They specialize in birds and know what they are doing. We feel very comfortable leaving our baby with them.

Always wanted to get a pet bird and was told to try highland tropical. Was very happy how…read moreeverything went. Owners & employees are very helpful. They were very nice. They gave me a lot of great advice from how to take care of a bird. They helped me on what cage to get and food to buy ECT. They had everything I needed to buy to get started. HIGHLY recommend. Here is a picture of my baby budgie I bought from their store. Love him!

We came here to purchase our first family puppy who we adore, handsome guy is now 14 weeks and…read morealmost fully trained upon our visit staff there was very friendly and helpful id recommend and be back in the future

I purchased a dog from here literally two days ago and the puppy is already sick and I had to put…read morehim in the hospital . DO NOT waste your money , they sell you sick dogs and then tell you that they can't help you . I was so hurt because it hasn't even been a week and the dog is already sick .

Easy to get an appointment. Staff is friendly. However, I just paid $150 for a thyroid blood test…read moreon my Gden retriever. I called the vet I used when I was downriver and asked the cost for this same test.$48. Huge difference. I may have to drive further . Price is outrageous.

Very kind, caring and professional! We had tests ran for one of my dogs. When the results came in,…read morewe received them in a timely manner, with empathy and very thorough for us to understand the results and options. We didn't feel rushed with our call. The whole staff was very nice and our veterinarian was Sharon Napiwocki, whom we highly recommend.