Limousine of Chicago, Inc. Toll free: 800-460-6090…read more9514 Lawrence Ave Ste. 2208 Schiller Park, IL 60176-1182 www.LimoChicago.com www.gochicagolimo.com info@limochicago.com Phone: +1 (800) 460-6090 Fax: +1 (866) 591-9304 Booked my ride a Month in advance for my birthday weekend. I really like the ease of their website where you can select and see pricing up front instead of submitting a service online and some person taking 24hrs to respond and then giving pricing that changes a lot with no logic to it. One thing that turns me off about this limo service is they never answer their phone on the first call. I usually have to call back and when someone finally answers some guy is like always unfriendly and treats you like your call is annoying and disturbing him (not a good way to make a customer feel). Utilized this service on 10/26 at 5:15PM -Driver was late due to some traffic jam, they did call to tell me that which was nice but for him to be late was not cool as I paid a lot for that service to be on time. -The SUV stretch Limo was new looking and super duper nice with lights and was the best part of the ride.....:-) (i am smiling just thinking about it) -Driver was nice but not too helpful with helping my friend out the car as she had ridiculously high stilettos on. Final Review: I am on the fence on using this service again as the not answering the phone part barely ever is annoying and the unfriendly vibe that is given is not cool. Great limos but not so friendly customer service, hopefully they get better in that area as it would be a great service if they did.

I wanted to surprise my girlfriend with a fancy night in the city. Ordered a charter from Limousine…read moreof Chicago, managed to talk them into giving me quite a sweet discount on their stretch Suv limo. Their manager Greg was quite cool in accommodating my whims, i got some refreshments for free. The lady driver was cheerful, i was even able to get some extra free time, because the concert we went for was delayed. I can't compare their perks to any others, but i liked the friendly attitude way more than vibes i got from others. Thanks.

Rented a stretch limo to go into the city and enjoy a night out. This was a great limo service for…read morea good price! Showed up on time, very accommodating with travel plans and requested routes and stops. Very responsive. We had a great time.

The drivers are prompt (even early), professional and courteous…read more Wonderful attention to detail and top notch professionalism - never had an issue!

Top notch Charter Services with skilled operators clean comfortable buses and prompt servicesread more

We use them for our family reunion last year they were out of sight , very affordable, worked with…read moreus , friendly we will be using their company again in 2024 . Keith was a great driver I will recommend them to anyone you won't be disappointed. The Cobb Family definitely enjoyed the bus ride

I used Go Chicago Limo two weeks ago and this was a wonderful experience…read more Reservation and confirmation was straightforward and quick. I paid exactly what was on the quote. The car and driver were very professional, on time, and got us through the Chicago rush hour traffic to Midway airport in record time by avoiding freeways. Robert, the driver, was truly super! Would highly recommend this service

This prepaid taxi / limo service works well to their advantage but not to the user. Although it…read moregives a number to call if changes to the reservation are needed, they were totally unhelpful when I called to change my reservation due to a family emergency. The representative said that 24 hours notice is required. How does one predict an emergency 24 hours in advance! This is absurd in the electronic era. I was able to change my flight reservation in just a few minutes! I cancelled my hotel reservation in just a few minutes! THERE IS NO POINT IN MAKING A PREPAID TAXI RESERVATION!!! Made things worse for me! Lost the money I paid them and had to pay for a taxi to the airport. Took 10 seconds to find a taxi to the airport. WTF Chicago???

We were VERY Pleased with Nico and A1 Roma!!!! He took my son (17-18 year olds) and friends out for…read morea formal event and we did not have to worry about them being out!! I knew they were in good hands and very well taken care of!! Nico is opening his services even MORE to take people to and from the airport. I would never use anyone else! Thank you Nico! For taking great care of all the kids and being so reliable!! Anyone should give Nico a call!!!

Have used them several times now. Great service, wonderful follow up. I like that they text me…read moreconfirmations and expectations. We have used them for every airport trip for a couple years now, always satisfied customer!!!

Here is the settlement that they wanted for us to get our $ refunded...basically for me to take off…read moremy review....HILARIOUS!! STAY AWAY FROM THIS SHADY COMPANY 6/4/2009 This document is to address the dispute and settlement between Empire Limousine and *****. Empire Limousine agrees to a refund of $270.75 for services rendered on May 16, 2009 on the condition of the following: There will be no disclosure of information by any and all involved parties regarding service and incidents pertaining to 5-16-09. All conditions of this settlement are confidential and are not to be disclosed to any third party. This is including but not limited to internet review sites, radio, television and print media. Any existing disclosure must be eliminated before this settlement will be paid out. If there is a breach of this settlement, this dispute can be tried before Illinois courts and Illinois law will be applicable.

Not a huge fan of Empire. I booked them for my wedding and the process for securing a shuttle bus…read morewas relatively painless. I spoke with someone who turned out to be the sales manager and we discussed the size of the bus I needed and for the 8-10 hours. I had a specific budget in mind and they came in under that figure so it was a fair price (specifically in comparison to other companies I called). I wrote down the quote and the guys name and called back a couple weeks later to book. The woman on the phone did not quote me the same price so I told her to speak to her manager who gave me the specific quote. He said he would honor it, I gave them some general info about the pickups and dropoffs for the wedding day and put a 50% deposit down. A week before the wedding I hadn't heard from them about the final payment so I called and made it myself. No biggie, but I figured they'd call me to confirm things for the wedding, so that was a bit eyebrow raising. Fast forward to our wedding day and the bus was on time and the driver was initially courteous. We were expecting some hotel-type 23-person shuttle bus and low and behold the thing that pulled up was a really nice swank limo party bus with flat screens, mini bar (no alcohol but bottled water) and a bumpin' sound system that we cranked up. The whole wedding party was very excited that we got this bus. The wedding party loaded with the photographer and videographer and we went on our way to take pics in the city before the ceremony. The bus driver knew his way around and got us to the first couple spots in no time. We decided to take some pics around S. Michigan Ave., specifically by the giant bronze legs/feet statues and the area around that. The bus dropped us off and the driver said he'd be back in a couple minutes. We take our pics and the bus is nowhere to be found. We decide to take some more shots and my wife and I venture off with the photographer to take some other interesting shots. No bus. I call him - no answer. We take more pics. I call him. No answer. We were on a strict schedule to get back to the hotel in time to freshen up before taking the bus to the ceremony site and the driver just disappeared for 45 minutes. He finally picked up his phone and said he'd be there in a minute. 10 mins later he arrived. We go to one more spot and then luckily get back to the hotel on time. After this episode things got back on schedule. The bus was waiting for the wedding party at the hotel and we took off to the ceremony site and told him to come back once more to get the other group of hotel folks. On his way back he was a bit late but we're not sure if it was his faulty (he took a circuitious route to the ceremony - my route was faster) or people were straggling behind at the hotel. Anyway, everything is good and after the ceremony is over he takes people from the ceremony site 3 blocks away to the reception site. At some point before dropping us off the reception I talk to him about the schedule for the rest of the night. I tell him to be back around 11 to take folks to the hotel and then last trip is at midnight back to the hotel for my wife and I and friends and family coming back to hang at our suite. He says he's off the clock at midnight but he'll wait and take a group back right at that time if we take care of him. This is my wedding night and I don't need to hear that. 20% gratuity is included in the contract and for him to take a couple extra mins to take the last group back is standard procedure. I don't need to hear that I should take care of him (i.e. an extra tip) for doing something standard is his profession. I forgot to mention that earlier in the day he asked for my driver's license and the credit card I used as he need to make an imprint. I hate doing this even when the pizza guy comes because I think it is unnecessary and makes me wary security wise. However, this is done enough that I know some business need to do this when you pay by credit card over the phone. Anyway, he sticks around and drops us at the hotel about 12:15. I'm waling out of the bus and he's waiting there for me with a "tip me" face. I say thank you and head to the hotel door. He flags me down and hands me my credit card and license (I totally forgot he had this all day!) and gives me a look like "c'mon buddy where's my tip". I say thank you and walk away with my wife. The look on his face was priceless but he should no better. I don't appreciate him asking for more money and then giving me these looks. All in all Empire was not that bad but I'd definitely shop around some more next time. I made the mistake of not reading Yelp reviews beforehand, which might have swayed me away from Emprie. I'm lucky things worked out for the most part.

They were perfect! We appreciate the kind and clear communication throughout the entire planning…read moreprocess, as well as the timely service on the day of our special day.

We have worked with VIP Valet for several years for a large event (250+ people). They have always…read morebeen excellent in providing valet services, on time and easy to work with. This year, we had significantly more cars wanting to valet than our initial quote. The team went above and beyond, even calling in additional staff, to ensure that the event continued to flow smoothly and the guests did were not impacted. We are so grateful!! I would absolutely recommend VIP Valet to anyone looking for valet services. Great value, great service.