Very satisfied with my carpet installation. CG was my sales person and she was awsome from the very…read morefirst interaction which led to a smooth transaction start to end. Not to mention she got me a earlier appointment which worked out perfect for me. I would shop here again.

Terrible experience, ordered custom rug in May 2024, told 4-6 weeks. After 8 weeks started…read morecontacting salesperson who was incredibly rude with no answer other than wait. 3 months after that contacted by manager that in fact, rug was in but they had a problem with the border. No one ever mentioned any issue, offered an apology just left me hanging with a charge for a very expensive rug. Would never shop with them again, overpriced, no customer service, treated poorly by everyone in store like I was an inconvenience after spending hours picking out a rug. I purchased multiple flooring types from them previously and was happy but this time was horrendous. Will never return.

Nice people and beautiful furniture and decor!! Would highly recommend this business!read more

I can't recommend them enough. We bought a beautiful coastal inspired slipcovered sectional off…read morethe floor. They had the best quality furnishings in the area and the prices were inline with workmanship. Pat our sales person was friendly and helpful. We had it delivered in one week!!! Ask what is available off the floor......

Pick up and delivery was right on time. Kept well informed through process. Three area rugs we had…read morecleaned look and smelled great. Great job, friendly service.

Joe does an excellent job cleaning my rugs and carpets. He is knowledgeable , professional , on…read moretime. The best i have ever had .

They installed laminate in 3 rooms. Great customer service. Beautiful floors. Great price…read more Installers were professional, neat and kind. Sales people were informat , professional.and personable . I wouldn't go anywhere else. They are terrific!

Carpet appeared lesser value than what I purchased Carpet…read morestretch out of shape I called phone not answered Carpet puffed up on edge Awful

I had a problem with my Jacuzzi, that was just two years old. I asked if they can come in service…read moreit. They asked me what brand it was and I said Jacuzzi. They then said if it was two years old it should still be under warranty? They gave me a number to call and Jacuzzi handled it right away. They could have made money. charged me a service fee for parts or other things but instead of getting a profit, they helped me out. I cannot tell you how great it was even though I did not do business with them. I believe that they are not out there to cheat any customer. thank you.

I have been a regular customer for since 2015 when the store was located in New Castle, DE. Bob and…read moreJohn are great and knowledgeable on their products. Let you in on a secret, the chemicals are a great price.

Art and his crew went above and beyond to make sure that we were satisfied with their services…read more I highly recommended Gatewood Carpet Cleaning. You definitely won't be disappointed!

5 Stars - Absolutely Incredible Service!…read more Gatewood Carpets truly worked magic at The Cottage by Monarch! Our carpets and furniture were in desperate need of love after lots of creative fun--think wine spills, cupcake frosting disasters, and marker smudges galore They came in and transformed everything. Every rug looks brand new, the furniture is spotless, and the entire space feels fresh and inviting again. The team was professional, kind, and extremely thorough. They didn't just clean--they revived our space with care and attention to detail. We couldn't be happier and highly recommend Gatewood Carpets to any home or business looking for a real refresh. Thank you so much for making our space shine! -- The Cottage by Monarch.

I would have only given them one star except that they did show up to do an estimate. We thought…read moreeverything was fine and they said they would get back with the estimate in a couple weeks. Well, three weeks go by and no estimate, so we call the main office, they are surprised and said they would have them call right away. It's been a week and NOTHING. So many companies are like this now because the work is plentiful. It will change, and these types of antics will end up biting them in the butt.

if you've always dreamed of having home repairs done incorrectly or not at all, this is the company…read morefor you. they were subcontractors for jenkins restoration to do repairs to my home after a storm. everything they did was wrong. the paint job looked like a two year could've done it. they couldn't stick to a schedule and didn't complete all of the work they were supposed to complete. in addition they brought and installed wrong carpet and stole from my home. do business with them at your own risk.

Lee did a great job. Brought our couch back to life. Carpets look great and urine smell is gone.read more

We had Lee back again today and once again, he exceeded every expectation. This time, he cleaned…read moreour wool rug in the basement and did a phenomenal job removing every stain. The space was completely transformed. It no longer feels like a basement bedroom, but rather a true extension of our home. It feels warm, fresh, and thoroughly sanitized. Lee also worked on our master bathroom, which is hands down the most used room in our house. Our children spend a lot of time in there, so keeping it truly clean matters so much to us. He made the space feel brand new. The grout quite literally went from gray back to bright white, and the entire room looks incredible. It is amazing what a difference his attention to detail makes. We are so grateful we were able to have Lee out today. It was the perfect way to start the new year, and we could not recommend him more highly. We really love Squeaky Clean!

Needed a move out cleaning of my apartment. I was short on time and put out a request on Yelp and…read moreFrancisco replied promptly at a reasonable price. He was able to accommodate the short notice and kept me updated on any availabilities he had throughout the week. It was very easy to keep in contact throughout the process. On the day of the move, Fransisco was accompanied by his team Matthew and Jen. They arrived on time and began the clean quickly. They did an amazing job and had wonderful attention to detail. Response rate:Within 30 minutes-1 hour Price: Reasonable and Affordable Availability: I needed a cleaning ASAP, so he booked me for his soonest slot but also kept me on his cancellation list. I would definitely recommend this company. It was quick, easy, and my home was clean in no time!

Aplus showed up on time and did a perfect job. They left my home fresh and clean. I will hire…read morethem again.