SHOP LOCAL!! I must admit, this was my motivation when I decided to shop at Sears Hometown Store…read morein Middletown. I was buying a range, and little was I to know that my situation would become complicated due to selection, availability and delivery surrounding a scheduled home inspection. WOW! Alexis worked "magic" to ensure things were sorted out and everything went as smooth as silk. What Alexis did to accommodate me would NEVER have happened at a big box store. This affirmed to me that for many reasons we should SHOP LOCAL!

The Staff was great!! They priced Matched and it was a very fast turnaround on delivery.read more

My LG washer had an issue with the water valve due to mineral build up from well water. I called…read moreAbbott Appliance and they came out the next day right on time. The part had to be ordered and with the holiday approaching we had no idea how long it would take. I got follow-up e-mail letting me know we were still waiting. As soon as the part came in, the repair was scheduled to meet my needs and was done promptly and professionally. I am very happy I called them. Honest, friendly good old fashioned service you can depend on. Speaking with Tiffany is like talking to an old friend and Dustin is just wonderful. I will recommend Abbott to my friends and family and will be calling again when in need. Thanks! Mary V.

Great response with scheduling service and repairs were seemless. Highly recommended would use againread more

Tried to buy a golf cart for $12,995. We were told they would deliver it. Next morning we went to…read morethe bank. Then to Lowes with $13,000.00 in cash. We then were told they would NOT deliver it. ( It is 6 miles beyond their delivery area. Another manager said they would not deliver it because it has a battery. Needless to say we told them where they could keep it. We have not shopped there nor do we ever intend to shop Lowes again ever. Too many other places to shop, without having to kiss them to make a $13,000.00 sale.

I ordered shades for my sliding glass door in my family room at the Lowe's in Middletown, De. in…read moremid December of 2024. I told the employee that the door slid from right to left, however, she ordered it from left to right. Strike 1. Then I understood the style I picked out was out of stock. Strike 2. I had to make another trip to Lowe's and pick out another shade. I showed the employee the shade and selected the color and valance that came with the package. Shortly after, I received a phone call from the manufacturer telling me that this shade was unable to be made because the shade could not be cut in half. I instructed her that I had never ordered a split valance. Strike 3. Once again I made sure that the employee knew what I wanted and the order went through and the manufacturer called and said they were in stock and would be arriving between February 17th- through the 21st. They arrived a few days earlier and the installer came, which I had to pay an extra fee for this service. After these shades were hung, I told the installer that these were not the shades that I ordered. Strike 4. This time I called the manufacturer company and she did find the mistake. She did say it was the wrong type of shade that I had ordered. My order was bamboo with stripes coming down from the panels. These were just plain shades. They offered to take the present shades down and reorder the correct ones. I was so frustrated at this point that I did not want to work with Lowe's any longer. I was given a $50.00 gift card for all these mistakes. These blinds were not cheap, but they are not worth the price I paid. Another problem with this location of Lowe's is poor management of trying to get an employee from a department to answer the phone. After 11 years of living in this area, Lowe's has really gone down hill. Maybe they should look into getting a new manager. Employees no longer seem to be happy anymore. I think they are overworked due to a shortage of man power. This will be my last time I walk into that Lowe's store.

I would not recommend taking your vacuum there. He had my vacuum for a month for a broken handle…read more We provided the handle for him from Amazon. The handle was black. One handle was to be replace. When I received my vacuum back all the handles were blue & the vacuum was not even working. This was not my vacuum cleaner. I think this guy scams people. He took my vacuum & probably sold it. It was fairly new! He's been in business for 45 years. I am sure 45 years of scamming people. I really wanted to call the police on this guy but karma is a B.

From the owner: I service all makes and models and vacuums with 40 years experience we get free estimates…read moreauthorized Dyson, Kirby, Miele and many more

County Appliance is one of those hidden gem companies that you're lucky to find. I've had them…read moreservice both my stackable washer/dryer (when something got tangled) and my refrigerator (when it stopped cooling/freezing), and both times they not only fixed the problem, they left me raving about how great they are. My fridge was giving an error code that I thought was "freezer fan" so they ordered me a new part before coming out to fix it. When the service tech came out, he ended up diagnosing that the fridge got switched into demo/store mode and it wasn't the freezer fan at all. Which lowered my bill to a simple trip charge! Honest pricing and reliable service will keep me as a loyal customer to County Appliance until the day I die. I highly recommend them to anybody needing help with their appliances. Thank you again County Appliance for the exceptional service and for your expertise.

Simply the best. Wonderful Christian family, great service and price…read more They were suggested to us, by microwave ovens of DE. Have worked on our appliances for many years. Just awesome.

We are very disappointed in the level of, or I should say, lack of customer service by your…read morecompany. We had an appointment on 12/22 -no one showed up and no one called. I waited around all day for a call or for someone to show up which was a huge inconvenience. The company was closed due to the holiday so I couldn't even get in touch with anyone to find out what was going on. I did call and leave a message and I did send an email. On 12-28 we got a call from the company, no apology for the no show/no call-just a statement that they weren't sure why the technician did not show up and the only appointment that was available for us was Saturday. I called back 10 minutes after that call, got voicemail and asked that someone return my call. Nothing-no return call. I wanted a contact number to call should something happen on Saturday with the same issue. Saturday came and went and again no call/no show. I understand that the weather was inclement but a call would have been a welcomed curtesy. We had planned a New Year's Eve dinner for our family of 30 and had to get through it with the inconvenience of the issues from our oven. My husband's brothers and sisters asked why we didn't have the oven serviced and we explained that Q&A Appliance failed to show up for two appointments. Not a good way to advertise for your company.

Same story as others below. I filed a claim through my homeowners. The initial service tech came…read moreout within a few days and diagnosed it as a bad heating element. That was 3 weeks ago. I called and inquired they said they were waiting on my homeowners. Called the homeowner and they clarified that Q and A never sent them a diagnostic. Once the homeowner put pressure on them they did it. Called last week and Q and A said they are waiting on a part. I have been calling multiple times a day for the past few days and no one is answering the phone/returning my calls. I've been without my dryer for over a month and really hoping I can get this fixed. As of now Q and A has $100 of mine and there's been no fix. Very disappointed.

My husband & I just moved to Maryland about a year ago and we wanted a new front door. Luckily we…read moremet Teresa Colleluori in millwork, and that lady knew her stuff! She knew product, options, sizes needed, and what we needed to ask our contractor before ordering as she wanted it to be perfect! I even called the Store Manager "Damar?" to let him know how helpful she was! We are so looking forward to our new front entrance! Thank you Teresa! A&F J -

Home Depot is getting ridiculous with refunds. Rather than offer a $20 store credit on a piece of…read moreconduit that was clearly purchased there - they'd rather lose a customer with indifferent customer service. Shop local. Big box is a dying breed.

Shout out to the men and woman at Pro Appliance Repair (found them after inquiring on yelp :))! I…read morehad a stacked washer and dryer with the dryer stopping after 10 seconds. Staff was super friendly and a technician came out to me in a matter of days explaining everything that was wrong (it fried itself), what our next steps that will be taken, parts that'll be ordered, and of course payment. With snow imploding on our next visit I was kept updated on all the things and options to change my appt date. I love that they call 30 minutes before arriving. They offered a warranty that is the topping on a great experience. I would recommend this business to anyone looking for great service, amazing communication and quality work. Give em a try if/ when you get a chance

I called about my washing machine and they sent someone (Fima) out the same day. Fima did the…read morediagnostic and explained my options. He was able to fix the washer without having to replace the drain pump. Before he left, he made sure everything was clean and back in place. Very pleasant and professional. I would definitely use them again.

10/10 I called after having been on the phone with the appliance insurance company for hours and…read moregot right in with this appliance repair and they came the same week to assess the issue with my dishwasher. The tech was SO nice and friendly and walked me through the whole process of what was wrong. The part came in a couple of days later and a fix was applied within a week. I highly recommend it. It is super friendly and worth the price!

Not good. Pieces missing tech threw away. Rude unprofessional tech J**es...Should have found…read moredifferent company.....Poor service would not recommend... Good reviews on website Must be fake

We are repainting the entire downstairs of our home. Everyone I have dealt with at the Middletown…read moreSherwin Williams has been incredibly knowledgeable about their products and very helpful. And, let me just say SW Emerald paints are amazing! This paint may be a little more expensive, but the coverage is unlike any other paint I've ever used and it is also self leveling so brush strokes and other imperfections just disappear. Well worth the money for our projects.

From the owner: Your local Sherwin-Williams Paint Store in Middletown, DE, provides expert advice, premium…read morecoatings, paint matching, and professional-grade supplies to help bring complex urban projects to life. Connect with our team for expert recommendations, the right coatings and tools, and personalized support that helps you achieve professional results. As a convenient paint store near you, we offer online color tools, color consultation, wallpaper and application resources, brushes, and information on paint recycling, along with high-quality paints and options to order paint online. A Spanish-speaking representative is available to assist customers.