County Appliance is one of those hidden gem companies that you're lucky to find. I've had them…read moreservice both my stackable washer/dryer (when something got tangled) and my refrigerator (when it stopped cooling/freezing), and both times they not only fixed the problem, they left me raving about how great they are. My fridge was giving an error code that I thought was "freezer fan" so they ordered me a new part before coming out to fix it. When the service tech came out, he ended up diagnosing that the fridge got switched into demo/store mode and it wasn't the freezer fan at all. Which lowered my bill to a simple trip charge! Honest pricing and reliable service will keep me as a loyal customer to County Appliance until the day I die. I highly recommend them to anybody needing help with their appliances. Thank you again County Appliance for the exceptional service and for your expertise.

Simply the best. Wonderful Christian family, great service and price…read more They were suggested to us, by microwave ovens of DE. Have worked on our appliances for many years. Just awesome.

I bought a new stove but I thought there was something no right so I called. Ryan came out,…read moreexplained that there was nothing wrong it was just the design of the stove. He was a good listener, saw my point. I also used them one other time in my old stove several years ago and they were great also

Service requested with on time arrival, and quality parts…read more Good value for service work performed Highly recommend

Tony, was great, even though he had to wait on me for a few minutes. He came in and went straight…read moreto work. He figured out this issue in less than 10 minutes. Thank you, Tony, you sir are a true professional, sir. I would recommend you and your company hands down. If we could give you 10 stars we would. Stay safe.

We scheduled appliance repair for next day and were given an 8am-5pm window of arrival. Someone…read morecalled mid-day to sell me a warranty, but other than that there was no customer service contact. After waiting around all day, had a 3pm time on the online message eventually and the lady said we were assigned to a tech. Then it moved to 4pm. At 5pm, it moved back to 8am-5pm. By 5:30pm I was able to get around the chat bots in customer service to talk to an overseas customer service that informed me our tech wouldn't be coming and they wanted to reschedule. Don't waste your time with this company, they don't communicate, you can't get ahold of real people, and the service is non-existent.

First, I chatted with a person online to make an appointment convenient to my schedule. The day…read morebefore they narrowed the 4 hour arrival time to 1.5 hours. The technician called during the 1.5 hours saying he would be at our house in 10 minutes and he was. Prior to entering the house, he put on shoe booties. Daniel Hayward was professional, knowledgeable and showed me the issue with my five year old LG washer. He fixed the issue promptly and I threw in towels to make sure the very loud noise during the spin cycle no longer occurred. While he was here, I mentioned an issue with our 18 year old GE refrigerator. He explained that since he was already here, rather than charging me $99 service charge, it would only be $79. Once more he showed me the issue and promptly completed the repair. I was very pleased and would recommend him to others.

I had a very disappointing experience with this company. I was charged $171.72 upfront and was told…read moreit would be applied toward the repair cost. After the technician visited, the issue was not resolved, and no repair work was completed. In my case, the problem appeared to be a pilot light issue that was never fixed. If anyone else has had a similar experience, feel free to contact me at jshehu31@gmail.com. I am considering filing a formal consumer complaint and would like to hear from others who may have experienced the same issue.

Roosevelt is a very nice guy, I will give him that. However, he will over charge, talk a lot and…read moregive excuses for not doing what was agreed upon. My partner hired him from Angie. (Angie's list, a service that will match you with businesses.) I did not realize that he was to be paid through the service, so I went ahead and paid, plus an extra $40.00, for him writing up the contract. He cleaned my pool beautifully, but it was also supposed to be leveled. I was given excuses by him why it was not leveled. It never did get leveled. I was also persuaded by him into being given an estimate for a different project and I paid $100.00 for just the estimate. The other project work was too expensive so I never got it done, but I was still out the $100. All together, I paid Roosevelt $640.00. My above ground pool was cleaned, but that is a lot of money for pool cleaning. I am just too naive. Nice guy, but over charges and tries to upsell. The service that we found him from ALSO charged my partner! After many phone calls, the money was refunded. It was a huge hassle, I will not use the service again. Next time, I will clean the pool myself and save $640.00.

Roosevelt arrived at 8:06 AM and the first thing he said was he would assess the outlet & write up…read morethe bill for supplies. I said to him we paid for the service, he stated we paid for his hours not the parts and if the job went over 3.5 hours we were responsible for the difference. I asked what smart outlets are? He stated they were the GFI outlets which we didn't need. Roosevelt stated he was only here to replace what was damaged. 8:52 he left our home to get supplies after writing up an invoice for $250.00 for 1-outlet & 1- circuit breaker. Lowes is 4.7 miles away in Dover & Home Depot is 5.8 miles away. I called Roosevelt at 10:25 asking where he was, he stated he couldn't find the parts at the local store so he had to go someplace else. Roosevelt returned at 10:30 AM with a small brown bag with 2 small parts needed, gone long enough to have stopped for breakfast or something. That's 2 hrs & 30 min from the arrival time of 8:06 & 1 hr 40 min from the 8:52 departure time. All he did was run down the clock. At 11:47 Roosevelt said to me "have a good day, I was about to recheck the outlet again but I am off the clock & he left. Therefore, he didn't need nor did he use 3.5 hrs. The price he quoted for the parts was over inflated but work was done so Let the Buyer Beware.