Did a great job on my floor in my hallway. They were very professional . Thank you wood flooring…read moremasters

Too high in price to do a small area of flooring - $941 and I have the floors and the material. So…read morethe $941 is just for labor.

The team did great. We had a new construction home and chose to get everything standard in efforts…read moreof getting to pick hardwood other than Bruce, (what the builder offers). The team did great in installing everything and being tidy. The only downfall was that we were scheduled for 3 days but they left early Sunday and pushed it out until Monday-Tuesday. So it lasted a bit longer, and we had to rearrange our schedule. So make sure you take a few days extra just in case, if not at the very least to just enjoy the floors. Good floors Affordable Great install We love the floors and have nothing bad to say about them! Thanks guys!

Start to finish it was a pleasure working with the team at Hardwood Direct! They had samples I…read morecould take home to layout to see which I preferred in my home. They guided me on the types and styles but I never felt like they were pushing me toward any particular product. They problem-solved when we realized some adjoining floor was going to be significantly higher and made a great transition. I'd like to do my whole house but I'm going to have to bite it off a few areas at a time and they're great about understanding the long-term version and making suggestions now that will help me as we add others areas in the future. Oh, and the installers worked quickly but with detail. Top notch experience from start to finish!

We had some repairs done to our deck prior to selling our home. David gave a fair estimate and came…read moreout to complete the work quickly. Would work with him again.

From the owner: All phases of constructionread more

Billy is a great facilitator for the business and the installation for both hardwoods and carpet…read morewas friendly, seamless and professional. Great, local Delaware business.

I went with Floor Concepts because they came highly recommended, but unfortunately I did not have a…read moregood experience with them. The flooring itself came in quickly and the install was scheduled. We took a vacation day from work for the installation, only to receive a text from Karly the day before saying they needed to reschedule with no explanation or apology for the late notice. Once the carpet was removed, we were told a subfloor needed to be installed. The subfloor was installed. We rescheduled the install. We specifically scheduled the install for 1:00 PM because we had earlier commitments.  The installers arrived early and immediately complained that they had been "sitting around all morning doing nothing" and asked why we didn't call for them to come sooner. There was a full unopened box and another half open box of flooring left over. While cabinets were going to be installed in part of the area, that information apparently was not relayed to Karly. However, even accounting for the cabinet area, there was clearly still too much flooring left over for such a small space. When I called Floor Concepts to see if we could return the unopen box Karly was extremely rude and insisted she personally measured everything correctly. (even though she missed the kitchen floor being higher than the room we were renovating) Talked to Sean and got nowhere with him. I later went into the store to show them a picture that the installers reused the old transition instead of installing a matching new transition. It looks terrible. Once again, Karly was extremely rude and blamed us, saying we must have installed the wrong thickness of the subfloor. That was not true. The subfloor height matched the powder room floor, which was also being replaced. Karly had personally measured the space and it was obvious even before the carpet was removed -- that the kitchen floor sat higher than the flooring being installed. I called and spoke with Sean and once again got no where with him. He told me there was nothing he could do other than offer to sell me a custom transition piece for another $200-$300. Seriously, for a 2.5' piece of wood? Shouldn't that be included in the price? At that point, I was completely done dealing with Karly's attitude and Sean's unwillingness to help with anything. While the flooring itself looks nice, except for the transition that doesn't match the customer service, communication, scheduling issues, and unwillingness to take responsibility made this a very disappointing experience overall.  I did not feel like a valued customer.  There are plenty of other places to choose from for our next flooring project.

I am writing this review nearly three years after Crown Flooring worked on my home in Wallingford,…read morePA. Crown Flooring installed Luxury Vinyl Plank (LVP) all through the lower level, and sanded and stained my hardwood floors all through the upper level of my home. Additionally, Ken and his crew replaced nearly all of my baseboard and quarter round, and all of my interior doors. This work was done in November - December of 2019. Three years later, and all of this work still looks like it was completed yesterday. My floors - the LVP and the hardwood floors are gorgeous. When people come over, to include people giving me estimates for other projects, I still get a lot of compliments, and some ask who did the work. Long story short, I highly recommend Crown Flooring. They do phenomenal work, complete it on schedule, and they do not price gouge you. I will be glad to provide before and after pictures for anyone who wants to see them. My wife and I have a projects that we are discussing. When we move forward with these projects, we will only call Crown Flooring to install the floors. Mike from Wallingford

This is a great store! I purchased carpet for my downstairs. The concrete was not level and they…read moreleveled the concrete (there was a charge but they did everything to perfection). I waited to do the upstairs because I wasn't sure I'd want the same carpet. It looked so good downstairs, I ordered it for the upstairs where it looks even better. The crew did an exceptional job working very hard for an entire day during installation. Upstairs too had some difficulties with speaker wire that goes down stairs, two small closets with lower floors, lots of cut outs, and closet build-outs. It looks great and I can see no berber seams - unlike my previous installation! I had a friend I tried to help who wanted tile but she ended up delaying. Two years later I find out that she too went to Crown Flooring and Rick helped her find a wood flooring that would match and she is very happy.

Passionate attention to detail for the finished product. The floor was refinished properly and I am…read morevery happy. I would use this company again.

WOW! Absolutely wonderful service. Tony and his crew are talented, kind and extremely clean! He was…read morethe only person we contacted that actually came out to our house to look at our floors, give us a price, and tell us exactly what he was going to do. All of the scratches that were in our floors are gone and they look beautiful! They even stained our bay window! If you're looking to get your floors done, please consider luxe flooring, you will not be disappointed!