Exceptional response and service. We called in the evening that our A/C stopped working and at…read more6:30am the next morning, technician, Chris arrived to inspect and assess the issue which was a bad blower motor. Gary and his team had replaced the motor the same day which made our night cool and relaxing. Highly recommend Pierce Total Comfort and Gary's team of knowledgeable technicians and experts.

Price gouging! Took advantage of older retired people…read more Charged us $820.00 to replace a $145.00 Teco recirculating pump on our hot water system. The entire job took less than 1 hour. Looks like $675.00 per hour labor rate to me. First sent over someone who could not fix the problem and then had us wait two more days the send another tech. I knew I was being taken, but just spent more than 3 days without hot water. I have been a customer for more than 3 years and schedule maintenance services every year. Never been happy with their pricing, but this is the final straw. Will never use them again. Left a message for Mr. Pierce asking for an explanation of the charges before I wrote this review, but he did not even give me the courtesy of a return call.

G. Fedale is a great company that truly stands behind its work. From start to finish, the team was…read moreis professional, knowledgeable, and easy to work with. The quality of the workmanship exceeds expectations, and they take the time to make sure everything was done right.

DO NOT USE!!!!!! They are under new management and three years later after they incorrectly added…read morethe flashing when replacing my roof, the interior ceiling of my kitchen is damaged and they won't get back to me. For years have given me some bullshit excuse finally got them out to fix the flashing, but they refused to fix my interior. This was not here prior to my roof being done. They're sending me in circle and have not corrected their mistake!!! DO NOT USE!

When my house was severely damaged in a fire, I did not know where to turn for help with the…read morerebuild. Thankfully, I contacted Gibellino Construction and spoke with directly with Gabe on that first phone call. He was helpful, knowledgeable and responsive. He immediately put my mind at ease. To say that the situation was challenging would be an understatement, but Gabe never wavered in dealing with the insurance company and the many vendors that were involved in the reconstruction of my home. Their work is impeccable, and Gabe spent many hours working on my case to ensure that everything was done to my specifications and within the allotted budget. He also worked tirelessly to incorporate some other renovation projects into the rebuild so that everything would be done on time. While I hope that no one reading this suffers a loss due to fire, flood or some other disaster, if you do, I highly recommend Gibellino Construction as one of your first phone calls! I will use them again should I have any other home renovation projects in the future.

I had a tile floor re grouted by Gibellino Construction. I…read moremust say they did a wonderful job!!They were respectful of me, my clutter, and my importantly my home. They were finished in an timely manner. I felt so comfortable with is team, I looking forward to them to do other projects in my home soon. If your looking for trustworthy and talented construction staff chose them you won't be disappointed!! Kelly

I first hired them for a heater maintenance check and tune-up and Rich Griner took the time to…read moreexplain everything was doing and educated me about preventive maintenance. Today I had Rich back to check the AC (an AC that Air Temp Solutions was always trying to upsell me on parts and services before I switched), he gave it a tune-up and made sure it was running. Alex Skolfield came to my tenants' home where they said the 2nd floor was not getting much cold air, and he spent an hour adjusting levers on the ductwork, and educating us on how to make sure the HVAC runs efficiently in the summer and winter. I have never had HVAC technicians who took the time to educate me (for free) and did not try to sell me anything I didn't need. These guys are amazing - such integrity. I cannot recommend them enough!

Fool me once, shame on you. Fool me twice, shame on me!…read more A few months ago, I called Done Right Plumbing for a clogged sink. The technician barely looked at the job for 30 seconds before giving me what I felt was an outrageous quote. After I posted a review, the owner contacted me and made things right, so I changed my review and decided to give the company another chance. Unfortunately, that was a mistake. I recently had an emergency and needed my sewer ejector pump replaced. The technician quoted me $3,571 just to replace the existing pump with a new one. I had already agreed to the replacement when he came back and told me the owner wanted to replace all of the existing piping as well because they said a 2-inch line was needed to meet current code. I said no--and thank God I did. I found the same pump at Harbor Freight for $119. I called another plumber, who installed it in about 45 minutes and charged me $250 for the installation. My total cost: $369. Done Right's quote: $3,571. Difference: $3,202. I understand that businesses need to make a profit and that emergency plumbing work isn't cheap, but there is a huge difference between $369 and $3,571 for the same basic pump replacement. I gave this company a second chance after the owner made things right the first time. After this experience, there will not be a third.

I was very pleased with Tom ......he did a great job to fix my AC problem…read moreI will always recommend him for all my needs in the future

After several estimates and many weeks of trying to decide which HVAC company to use to replace our…read moreair condition and heating system, we came across Hillside Oil Heating and Cooling and we're glad we did. After consulting with the Service Manager who was patient and answered all our questions, we felt comfortable in our decision to go forward with this company. In addition to their good reviews and ratings, their price was even better than the competition. The workmen were experienced, efficient, knowledgeable, on time and very neat and the installation was done in one day. I highly recommend this company if you're looking for good value and high quality service.

TL;DR: they refused service to long-time clients because we had the audacity to ask for a measly…read more$200 off their HVAC bid. Clients of theirs for years, no complaints. When we needed a new HVAC, we got an estimate from Frederick that was $1000+ over the estimate from another long-time, reputable local company. But out of loyalty to Frederick, we politely asked if they would shave $200 off to come *slightly* closer to this other quote. We actually hate haggling, but had read that you're expected to, for new HVAC. Can't hurt, right? They responded. Had they just said, "No, that's not possible due to XYZ," we would have hired them and paid the full price. But instead the rep explained why it wasn't possible, and then, in a polite but insulted tone, *rescinded their bid*, essentially telling us they would not be doing the job either way. All over a request for $200 off a $7000 job. We were stunned. Needless to say, we haven't called them for anything since, and we're the kind of easy-going, non-complaining customers contractors usually like to have. We got our HVAC at the other place and it's running fine, a few years later. Owner, if you're reading this: I get that you're doing well enough that you don't need to accept anyone's attempt to haggle, and can charge a lot more than the competition. Good for you. I'm purposefully not giving you a 1 star because I don't believe in trying to hurt someone's business. But talk to your guys about not reacting in a personal way to long-time customers. The reaction we got was really uncalled for. Maybe the guy was having a bad day, but you have to leave that behind when you're interacting with a customer, especially an established one. He could have just said "No, we can't do that, but let me know if you want to proceed with us." We would have.

Our original HVAC company said my Carrier furnace was broken. I called this company to get a second…read moreopinion and they agreed with the first company. Alexis, the very nice salesperson, gave me a quote on three systems, and helpful information to review. We chose Joseph Frederick & Sons because they are a certified Carrier provider and they only install Carrier systems. All of the HVAC professionals were friendly and explained the system well. The cleaned up after themselves.

Hired this company to install a complete system, ductwork included. They undersized ductwork,…read morecausing high static in the 1.6 in w.c. range. Section of trunk line was connected with tape only, which came apart. Registers were not connected, pulling large amounts of dust into the house. System only had the factory charge of 13.3 pounds. Liquid line filter drier clogged with 20 degree temp differential. Was told by Chadds Ford Climate Control that it was on me, as the homeowner, to make sure that the system was installed according to all standards and codes.

We're very pleased with the professional handling of our request and excellent workmanship in…read moreremoving our old system and installing a propane furnace and central air conditioning system. Scott V. was very informative and complete in suggesting and estimating 3 variations of furnace, AC, heat pump combinations. Jeff was very helpful in scheduling a convenient installation date. Jim, James and Sean did an excellent job of old system removal and new system installation. All work was completed in one day. They left the worksite in great shape, clean, professional fit & finish. I recommend Chadds Ford Climate Control for sales and installation of a new HVAC residential system.

We had an issue with our 16 year old heater. Several people recommended Ace, so we called. They…read moretold us someone would be out between 10a and 1p. Joe and Anthony arrived shortly after 10 and were awesome from beginning to end. We decided to get a new furnace. Joe emailed and said they'd be at our house at 730a the next day. At 730 Joe and Anthony arrived. The new Bryant heater and Honeywell thermostat were installed flawlessly. We got the rundown on the new system and registered the product. The guys were done before 10a. These guys were personable and did a great job. We will be calling Ace in the future for our HVAC needs. A++

Great service at competitive pricing. Went out for pricing for 6 others and Ace was awarded job…read moreand completed install in 3 hours. Replaced heater only as A/C was working fine, other bidders were pushing for total system install and Joe said why change A/C now if it's not broke. Save ~50% of the cost vs. whole system. New 96+ efficienty Bryant system is working just great. If you're in the market for HVAC system be sure to give Joe and Anthony at ACE a call. ' I'm from Wilmington DE...not sure why CA address showing up.