In March 2015, I purchased a 5 bedroom 3.5 bath home from Pittsburgh Property Guy in the city's…read moreeast end. The 90 year old home was completely stripped down to the studs and renovated by Pittsburgh Property Guy. After living in the house for nearly a year, I can attest to the very high level of quality and craftsmanship that he put into this home. The home inspector even commented to me prior to purchasing that he's seen a lot of renovated homes, and this one was clearly done right. He used high end finishes like Brazilian Cherry floors, granite kitchen counters, and marble in the master bathroom. He also took the time to have the brick cleaned on the outside of the house, exposed and restored original woodwork, vaulted the 3rd floor to create even more livable space. Everywhere you look, you can see that time and thought was put into the final product. It's been so nice having friends and family comment on the beauty and quality of the renovation too! Aside from the quality craftsmanship, Pittsburgh Property Guy himself provided top notch customer service to me when I had questions or minor issues that I encountered. He worked with me directly via phone and email, and was always very quick to respond. It was clear that my happiness as his customer was important to him, and that's not something that should be overlooked! If you're thinking about buying one of his properties, you're in safe hands.

My wife and I owned rental property in Pittsburgh, PA that had been vacant for several years. We…read morelive in another state and owning this property became a huge financial burden and we no longer wanted it. The property needed lots of repair work and the cost of maintaining it was piling up. I reached out to a few investors in the area regarding selling the property and was extremely grateful that I connected with Nick from the Pittsburgh Property Guy Team. When I spoke to Nick, I immediately felt comfortable. He was very professional, knowledgeable and friendly and offered solutions. Thanks to him, the entire process was smooth, quick and easy. He kept me updated every step of the way from the time they made an offer to close. It was a pleasure doing business with the Pittsburgh Property Guy Team and we highly recommend their services to anyone.

Very disappointed with this community management association. They completely fail at doing basic…read moreparts of their job. After snowfall, the roads and common areas were left fully covered in snow and ice, with no one sent to clean it. It was unsafe, especially for families with kids. What's frustrating is that they have no problem increasing fees every year, but when it comes to actually maintaining the community, they disappear. Snow removal and safety are basic responsibilities, not extras. Residents are paying more and getting less. Poor management, lack of accountability, and no concern for resident safety. I would not recommend this association to anyone.

My ex husband owns the townhouse at 102 Pine Valley Drive in Imperial, PA. Once I discovered that…read moreour three adult children had been forbidden from going into the basement or the access the fuse box, I moved my ENTIRE world back in to start helping with bills. When I attempted to notify the police and his father of the code ordinance violations (the building itself as a tenancy when he is rarely conscious there -- as a foul tobacco-spitting night janitor at RMU who needs to sleep ten hours a day), I somehow got committed to a mental hospital to an involuntary psyche commitment, and he and his best buddies Scott and Katie Zanella had a good laugh about it -- since Scott works for Howard Hanna, sold Mike this house, handles all the software so my email never goes to the right people, and even invited him specifically to their daughter's graduation party last sunmer. As for me, I missed my daughter's graduation ceremony as the police hauled me away when I showed them the house. Without an actionable step to prove I was "a danger" to my ex husband, the 302 was not even legal. But then again, who cares about that in North Fayette when child predator Anthony Saveikis's local magistrate sign still hangs (county ordinance violation), so no one can quite tell just who the local judge was who signed that last order.

So far it's been a great experience and I'm very happy with the service I've been getting from…read moreRentWell. The biggest plus is the availability of management (after hours when needed) and the flexibility to appease the tenants. I also had a good relationship with a service person I wanted to continue to do business with and they've allowed that to continue and have supplied other service professionals as well. They also do quarterly inspections to the landlord is always in the loop about the condition of the property to help avoid being blindsided when someone either moves out or when the lease is renewed. PrimeTime Realty LLC

I would give this company less than one star if I could…read more Our experience renting from them was extremely frustrating. When we moved in, the house was already dirty and had multiple damages that we documented and reported during the move-in process. Despite this, when we moved out they kept our security deposit and claimed we were responsible for those same pre-existing damages. Their reasoning was that because we did not specifically request that the issues be repaired, we became liable for them. This makes the entire move-in inspection process pointless, even though it is required in their own contract to document existing problems. Maintenance was also a major issue. Our refrigerator was not working properly from the beginning, and we were told appliances were "not their responsibility." When it finally stopped working completely, they refused to fix it promptly and we had to live out of coolers for almost two weeks. Communication was another ongoing problem. Emails and messages often went unanswered, and it was extremely difficult to get clear responses about repairs or concerns. Overall, this company was very slow to address maintenance issues, poor at communication, and ultimately kept our deposit for damages that were present before we moved in. I would strongly caution anyone considering renting from them to document everything very carefully and think twice before signing a lease.

We were new to Pittsburgh and were first time home buyers. Dawn took us to tour multiple…read moreproperties. We ultimately wanted to offer on a house that was on demand and very desirable. So we needed to make sure our offer was strong and stood out from the rest of them (the house ended up having multiple offers within 2 days of being up on zillow). Dawn was able to use her years of experience in the biz to help us construct the perfect competitive offer and we got the house! Couldn't recommend more!

I am/was a first time home buyer, and there's so much to learn! Dawn basically walked me through…read moreevery step of the process. Over the course of about a year she answered my many questions via text and email and call, usually within minutes. She didn't miss a single step of the process, and in fact was usually early with all of the minutiae involved. I felt that I was in very good hands. I just closed on my dream home (!), but there was a house before this that fell through after inspection. Due to her extensive knowledge of contracting, Dawn was able to give realistic estimates of the repairs needed, and, most importantly, she helped me make the decision to walk away from a house I had lots of hope for but would have ultimately ended up being a miserable money pit. I'm so grateful for that perspective, and also for the fact that I generally never felt any pressure to make a decision before I was ready, buy a house outside of my means, etc. etc. I'm so lucky to have worked with Dawn and would recommend her to anyone!!

Bri is amazing!!!! She is always there to help with any needs you may have with your apartment!…read moreThanks Bri for all you do!!!

Do NOT rent from this place. They nickel and dime their tenants, yet when you ask for something…read moresimple, like a screen for the 1980's windows, you'd think you asked for their first born. They raise the laundry prices in December, for what??? A Christmas present! This place is run by a bunch of morons. Do yourself a favor and stay FAR AWAY!!!!!

I lived under this property management company for four years, and it was the most frustrating…read moreexperiences I've ever had as a tenant. they were difficult to communicate with, unprofessional, disorganized, and showed scummy unethical practices. Communication overall was minimal to nonexistent. Calls would always go unanswered. Emails were typically short, rude, and generally unhelpful. Maintenance was another major problem. The house was poorly maintained and cheaply patched which lead to multiple major issues including hot water tank replacement, roof leaking, water damage, etc... my maintenance requests were often ignored or forgotten. including one that caused my water bill to spike over $700. Then when contacted about it, they seemed to have no record of the maintenance request or the worker that came to check out the issue to never return to fix it. It felt completely disorganized and unsafe for them to have no idea who had been to the house, when they came, or what work (if any) had been done. and when the issue was finally resolved, it took another three months for them to reimburse it. There were also instances that felt completely unprofessional & unethical. Especially when money was involved. I had a minor automatic payment issue, something I wasn't even aware of. Instead of contacting me about it, I came home to a court summons taped to my door. No warning, no communication, nothing. When I finally reached someone about it, the issue was fixed in minutes. Their explanation: "Sometimes if there's a money issue, they just send it to the lawyers." To me, that was unnecessarily aggressive and incredibly scummy. Overall, this company showed a pattern of poor communication, disorganization, unreliability, and unprofessional behavior. I would strongly recommend looking elsewhere for property management.

I recently accepted a new job in the region, so I relocated across the country and was actively…read morelooking for a great place to rent. I came across a beautiful 3 bedroom home for rent and it's just me and my dog. The ad stated dog allowed so I thought this was great! So I sent a message with all the questions I had. This morning I received a call from a woman stating she got my message, and we began to discuss the home. She asked about my dog and I told her he is a 4.5 year old Pit/black Lab mix. She state it was state law that they could not accept that breed. I told her it not a state law, maybe your agency doesn't accept them but it's not state law nor did you put that in your add. She became very rude and not happy that I later asked for what specific law states that I can not rent with my dog. I stated that I've viewed and applied to several location and brought my dog along and this places didn't mine specifically 201 Stanwix..... she then called me a liar..... She became very nasty and hung up on me. This is not how you conduct yourself when you are a business that deals with people. I have never dealt with such nasty rude and disrespectful people. If she would have just said it's their company policy then fine. That's reasonable whether I agree or not that's an reasonable and professional response but telling me it's the law, which I'm well aware it's not is just stupid. I was looking for an entire house with yard for my dog instead of a luxury building but I guess I'll stick to places that treat people with respect.

I was the first one of my friend group to find a property that is owned by this company. The agent…read morewe were presented with is Leah and my friend and I toured the first side of 6 bedrooms. Leah was really helpful and kind which is rare especially when you learn about how bad other property managers are in the same area as this property. Leah was really patient with us as we tried really hard to find other girls to join our house but it always fell through with some of these girls. Leah recommended the 4 bedroom side to us and even went out of her way to show that side of the house to 2 of the girls since I was really busy with a final for a class. Leah has been nothing but kind and respectful. She wasn't up our butts about paying for the deposit and she was really understanding when we had an issue with finding people. I'm glad this company took over for the property that we found instead of the prior one due to how it feels so frat like and how the property management is changing it. I highly recommend this company if you're looking for a place and heard bad things about other property management.

I would not recommend DeSantis Property Management based on my experience…read more After my tenants moved out on October 31, I expected my property to be prepared quickly for a new tenant. Instead, I experienced months of poor communication, delays, broken commitments, and questionable billing practices. Although work orders for cleaning and winterization were created in early November, the carpets were still not cleaned months later despite multiple invoices, repeated follow-up emails, and promises that the work would be completed. I personally visited the property on multiple occasions and found a strong animal odor, large carpet stains, tires and junk left in the garage, and maintenance items that had not been addressed. Communication was consistently reactive rather than proactive. I repeatedly had to ask for updates, and many emails went unanswered. I was promised improved communication, complimentary carpet cleaning, and removal of the remaining debris, yet these commitments were either significantly delayed or never fulfilled. I also discovered a water shutoff notice on the property because the utility bill had not been addressed. I had to pay more than $400 immediately to prevent the water from being shut off. Later, I found duplicate management fees, additional cleaning charges for work that was never completed, charges for services after I had already informed the company I was terminating my management agreement, and billing discrepancies related to the water account. Perhaps the most frustrating part was that I was repeatedly asked to lower the rent because the property was not leasing, while basic maintenance and cleaning needed to attract a tenant had still not been completed. After months of frustration, I decided to sell the property instead. Throughout the process I spent an enormous amount of time following up, documenting issues, and correcting problems that should have been handled by the property management company. Every property management company will encounter challenges, but what matters is communication, accountability, and follow-through. Unfortunately, those qualities were consistently lacking throughout my experience. Based on the delays, lack of responsiveness, unfulfilled promises, and inaccurate billing, I cannot recommend DeSantis Property Management.

PLEASE STAY AWAY FROM ANY TYPE OF HOUSING FROM THESE PEOPLE DIGUSTING HALLWAYS, maintenance never…read morecompletes a job, when they do it takes 3-5 months. ton of hardcore smokers live here so the hallways smell like stale smoke. people steal packages regularly and the lazy ass landlord doesn't give 2 shit's. the windows and glass door haven't been replaced since the 60s and they refuse too. water gets shit off at least 3 times a month for up to 8 hours. If you're lucky to get a parking space in the garage you will have to walk next to the nasty open dumpsters. these people are litterally robbing Pittsburgh tenants with their price gougin, (over rent as doubled in 3 years) to pay for their Tampa apartment. They got flooded and now they are charging $1000 for an extremely small studio apartmen, $1500 for a 2 bedroom that hasn't been updated since the 60s!. these people think they can charge downtown prices in Bellevue.

Shady ass company. Dealt with Dave. Payed $70 application fee and I came back questionable while my…read moregirlfriend came back good. He asked if I could do a double deposit . We said no. He said I'll approve it and we were told we could come sign the lease the next day. I called Dave, the property manager the next day and he said we need a double deposit. We have another person interested and is first come first serve . Guessing he had better credit but we were lied to and I will be meeting with my lawyer to get my money back. Already set up Duquesne light after being told the place was ours. Wouldn't recommend anything by Delta.

DO NOT RENT FROM THIS COMPANY. RED FLAGS IMMEDIATELY UPON MOVE IN CONTINUE TO WORSEN. I cannot…read morerecommend Real Property Management (RPM) based on my move-in experience. It's been 24 hours and a total nightmare move-in! My new place is absolutely inhabitable upon move in-and there is zero concern from Claudette, my property manager, who has been dodging my urgent correspondences. Before my lease began, I repeatedly asked for early access to the property and several updates about the garage. Claudette, assured me that early access wasn't possible because the team was still "working hard" to deep clean the home and that it would be completely move-in ready on July 1. I relied on those assurances when planning my move. When I arrived with a vehicle full of my belongings, the home was nowhere near move-in ready. The cigarette odor throughout the house was so overwhelming that it triggered a migraine after only a couple of hours inside. The walls were drenched in sticky nicotine sap that my body absorbed just by being in the room. The home still needed extensive cleaning, the garage was not even accessible, and the kitchen was in an alarming condition. The cleaning company's own report later documented heavy dirt, grease, biological contamination, and the removal of rodent feces from the kitchen cabinets and drawers before they could even be disinfected. That should never be the condition in which a home is turned over to a new tenant. Instead of unpacking, I spent my move-in day begging desperately for human communication with RPM, documenting the property's condition, communicating with cleaners through a language barrier, trying to determine where I would stay, and being sent maintenance requests asking me to coordinate repairs that should have been completed before I received the keys. The biggest disappointment, however, was Claudette's communication. Despite multiple emails, photos, videos, and requests for updates, I was largely ignored. I repeatedly asked for a phone call but was instead directed back to the maintenance portal. At no point did she ask whether I had somewhere to stay after it became obvious I couldn't move into the home, nor did she provide a meaningful timeline or clear plan for resolving the situation. I chose RPM because I believed I was renting from a trusted, professional property management company. Instead, I was left without a move-in-ready home on my lease start date, wondering where I was going to stay, while trying to manage problems that should have been resolved long before I was handed the keys. I cannot WAIT for the next 364 days to be over!!! DO NOT RENT FROM THIS COMPANY. This experience fell far below the standard I expected from RPM, and I sincerely hope management reviews both the condition of this property and the way this situation was handled. Based on my experience, I cannot recommend renting through this company. DO NOT RENT FROM THIS COMPANY!!!!!!

As a homeowner who used them for their management services, I felt that the experience overall…read morecould have been MUCH better. The first few months of my new renter in the property was fine, however, the last 4 months of the renter being in the property it got to where they were falling behind. First it started as the renter only paying partial, yet the management company kept their 10% of what was paid, I feel they shouldn't have withheld anything until FULL payment was received as they didn't do their part, which was to collect the FULL rent. If you allow pets in your property they charge the tenant a monthly fee, that isn't passed along to the owner so that's pure money for the management company. If the tenant is late on rent the management company collects and KEEPS a late fee, which should go to the owner not the management company. In your agreement with them you allow them to complete work orders up to $300, but the kicker is that they then charge you not only the amount you have approved up to but also 15% on top of the total!! And when they close the work order they don't provide you with a detailed invoice so you have no clue what you have paid for. My biggest complaint about them, above all the fees they charge the owner and how they withhold their money before everything is collected, is that the property managers who manage the properties are never in the office to answer your questions. So when you call in or email to speak to them it goes to voicemail, you get an out of office message that they will be out for 2 WEEKS, and then they never respond back to you when they are back. In my opinion just manage your property yourself or find a different company. If you're a renter go find another property to rent that isn't by this company. I have worked in property management before and should have management my own property myself.

I lived here roughly 2 years with few problems, so I just wanted to share my experience:…read more The apartments are located in Westview right off the highway to South 279, which is a quick 15 minutes to North Shore. It's also located to several closeby places that I frequent such as fast food restaurants, a Giant Eagle, etc. As for the apartments themselves, I was pretty happy! You don't pay for water, and the management staff there is pretty friendly and know me by name. They're always available for a quick chat. No problems with leaks, and any maintenance issues are addressed by the next day! They constantly are improving their facilities be it roofing, paving the roads, salting the roads, painting the walls, etc. It's not luxury, but it's very homey and a great place to stay. Not expensive at all for someone right out of college. The walls from the living room to the hall are a bit thin, so you can hear quite a bit in the living room, but once you go to the bedroom you hear nothing at all. I did encounter a rodent one time that had climbed through the vents to pop up under my stove crack, which scared the hell out of me. But Chris the property manager promptly got pest control and helped deal with it! Bugs and roaches are pretty much nonexistent, which was a nice surprise. The best thing that I appreciated however is that after 1 year of living there with a lease, you get a more flexible lease that allows you to give a 30 day notice to vacate after which you can leave after paying 1 more extra month of rent. This was extremely helpful to me as I will be moving to another city soon, and I was somewhat worried about it. All in all, it's clean, management knows what they're doing, and the employees at this apartment really work with you. I highly recommend living here be you a single young worker, a student, or a family!

I lived here for two years and I moved out a couple months ago because I left Pittsburgh for a job…read more I moved here without visiting because I was in a different state and was moving for a job, so it was a bit of a gamble. The office staff is extremely nice and helpful. The apartments are move in ready, so I didn't have many maintenance issues but when I did, they were addressed immediately. I would highly recommend this place based on personnel, grounds, and location.