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    Preferred Properties

    3.7 (3 reviews)

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    Pittsburgh Property Guy

    Pittsburgh Property Guy

    (2 reviews)

    North Side

    In March 2015, I purchased a 5 bedroom 3.5 bath home from Pittsburgh Property Guy in the city's…read moreeast end. The 90 year old home was completely stripped down to the studs and renovated by Pittsburgh Property Guy. After living in the house for nearly a year, I can attest to the very high level of quality and craftsmanship that he put into this home. The home inspector even commented to me prior to purchasing that he's seen a lot of renovated homes, and this one was clearly done right. He used high end finishes like Brazilian Cherry floors, granite kitchen counters, and marble in the master bathroom. He also took the time to have the brick cleaned on the outside of the house, exposed and restored original woodwork, vaulted the 3rd floor to create even more livable space. Everywhere you look, you can see that time and thought was put into the final product. It's been so nice having friends and family comment on the beauty and quality of the renovation too! Aside from the quality craftsmanship, Pittsburgh Property Guy himself provided top notch customer service to me when I had questions or minor issues that I encountered. He worked with me directly via phone and email, and was always very quick to respond. It was clear that my happiness as his customer was important to him, and that's not something that should be overlooked! If you're thinking about buying one of his properties, you're in safe hands.

    My wife and I owned rental property in Pittsburgh, PA that had been vacant for several years. We…read morelive in another state and owning this property became a huge financial burden and we no longer wanted it. The property needed lots of repair work and the cost of maintaining it was piling up. I reached out to a few investors in the area regarding selling the property and was extremely grateful that I connected with Nick from the Pittsburgh Property Guy Team. When I spoke to Nick, I immediately felt comfortable. He was very professional, knowledgeable and friendly and offered solutions. Thanks to him, the entire process was smooth, quick and easy. He kept me updated every step of the way from the time they made an offer to close. It was a pleasure doing business with the Pittsburgh Property Guy Team and we highly recommend their services to anyone.

    Acri Community Realty - Now that I have tidied it up, we will no longer blow up the entire building.

    Acri Community Realty

    (22 reviews)

    Very disappointed with this community management association. They completely fail at doing basic…read moreparts of their job. After snowfall, the roads and common areas were left fully covered in snow and ice, with no one sent to clean it. It was unsafe, especially for families with kids. What's frustrating is that they have no problem increasing fees every year, but when it comes to actually maintaining the community, they disappear. Snow removal and safety are basic responsibilities, not extras. Residents are paying more and getting less. Poor management, lack of accountability, and no concern for resident safety. I would not recommend this association to anyone.

    My ex husband owns the townhouse at 102 Pine Valley Drive in Imperial, PA. Once I discovered that…read moreour three adult children had been forbidden from going into the basement or the access the fuse box, I moved my ENTIRE world back in to start helping with bills. When I attempted to notify the police and his father of the code ordinance violations (the building itself as a tenancy when he is rarely conscious there -- as a foul tobacco-spitting night janitor at RMU who needs to sleep ten hours a day), I somehow got committed to a mental hospital to an involuntary psyche commitment, and he and his best buddies Scott and Katie Zanella had a good laugh about it -- since Scott works for Howard Hanna, sold Mike this house, handles all the software so my email never goes to the right people, and even invited him specifically to their daughter's graduation party last sunmer. As for me, I missed my daughter's graduation ceremony as the police hauled me away when I showed them the house. Without an actionable step to prove I was "a danger" to my ex husband, the 302 was not even legal. But then again, who cares about that in North Fayette when child predator Anthony Saveikis's local magistrate sign still hangs (county ordinance violation), so no one can quite tell just who the local judge was who signed that last order.

    Rentwell - Accusation of lease violation followed by a 5 day delayed response

    Rentwell

    (26 reviews)

    We rented from them for 3 years. Left the apartment in better shape then we found it. Got a notice…read morethat they were deducting $550 from our security deposit. They attached a sentence that stated "remove nails screws 3m tape patch and repair as needed paint to match as needed replace burned out or missing light bulbs cleaning as needed". My property manager then refused to answer my calls or emails requesting a cost breakdown since this is a large deduction. I have yet to hear from them and it's about a week later and 20+ calls across the company and I found no one who can help me or answer any questions. Below is the disposition as well as a quick move out video, emails and text messages that show a history of poor communication.

    I would give this company less than one star if I could…read more Our experience renting from them was extremely frustrating. When we moved in, the house was already dirty and had multiple damages that we documented and reported during the move-in process. Despite this, when we moved out they kept our security deposit and claimed we were responsible for those same pre-existing damages. Their reasoning was that because we did not specifically request that the issues be repaired, we became liable for them. This makes the entire move-in inspection process pointless, even though it is required in their own contract to document existing problems. Maintenance was also a major issue. Our refrigerator was not working properly from the beginning, and we were told appliances were "not their responsibility." When it finally stopped working completely, they refused to fix it promptly and we had to live out of coolers for almost two weeks. Communication was another ongoing problem. Emails and messages often went unanswered, and it was extremely difficult to get clear responses about repairs or concerns. Overall, this company was very slow to address maintenance issues, poor at communication, and ultimately kept our deposit for damages that were present before we moved in. I would strongly caution anyone considering renting from them to document everything very carefully and think twice before signing a lease.

    Dawn Bierker RE/MAX 360 Realty

    Dawn Bierker RE/MAX 360 Realty

    (20 reviews)

    We were new to Pittsburgh and were first time home buyers. Dawn took us to tour multiple…read moreproperties. We ultimately wanted to offer on a house that was on demand and very desirable. So we needed to make sure our offer was strong and stood out from the rest of them (the house ended up having multiple offers within 2 days of being up on zillow). Dawn was able to use her years of experience in the biz to help us construct the perfect competitive offer and we got the house! Couldn't recommend more!

    I am/was a first time home buyer, and there's so much to learn! Dawn basically walked me through…read moreevery step of the process. Over the course of about a year she answered my many questions via text and email and call, usually within minutes. She didn't miss a single step of the process, and in fact was usually early with all of the minutiae involved. I felt that I was in very good hands. I just closed on my dream home (!), but there was a house before this that fell through after inspection. Due to her extensive knowledge of contracting, Dawn was able to give realistic estimates of the repairs needed, and, most importantly, she helped me make the decision to walk away from a house I had lots of hope for but would have ultimately ended up being a miserable money pit. I'm so grateful for that perspective, and also for the fact that I generally never felt any pressure to make a decision before I was ready, buy a house outside of my means, etc. etc. I'm so lucky to have worked with Dawn and would recommend her to anyone!!

    Lobos Management - my bathroom ceiling after they "fixed" it and the leak came back

    Lobos Management

    (232 reviews)

    Shadyside

    Although this company has many apartments in convenient locations, I would strongly recommend…read morethinking twice before applying. In my experience, once you submit the application and pay the required fees and security deposit, you have very little flexibility if you change your mind. I was told that the security deposit would not be refunded if I decided to withdraw the application. This can be a significant concern if you are still unsure whether the apartment is truly the right fit for you. My advice: be absolutely certain before submitting an application or paying a security deposit. If you have any personal or family circumstances that could potentially change your plans, or if you are not completely satisfied with the apartment, make sure you fully understand their refund and cancellation policies beforehand. Unfortunately, I also found the level of professionalism and helpfulness to be very disappointing after the application was submitted. The experience before applying was very different from the experience afterward. In my case, the customer service became extremely frustrating once I was already committed to the application. Another major concern is the true cost of living in these apartments. The monthly rent may initially appear reasonable, but the actual cost can be significantly higher once utilities and additional charges are included. Everything, including heating and the stove, is powered by electricity. During the winter, the electric bill can be shockingly high, making the apartment much more expensive than the advertised rent might suggest. There were also additional charges that I did not fully anticipate when initially considering the apartment. The maintenance experience was another major disappointment. In my experience, the maintenance team was extremely inflexible and unprofessional. Be very careful about authorizing repairs, and make sure you clearly understand what work is being performed and who is responsible for the cost before anything is done. I was concerned about being charged for issues that I did not cause. These are older buildings, so maintenance issues are bound to happen from time to time. That makes responsive, transparent, and professional maintenance even more important. Unfortunately, that was not my experience. I am giving two stars primarily because the properties are located in convenient areas. However, a convenient location does not make up for poor customer service, high utility costs, unexpected charges, and a frustrating maintenance experience. If you're considering one of their apartments, do your homework before signing anything. Ask detailed questions about every fee, utility, maintenance policy, and potential charge. Carefully review the application, lease, refund, and cancellation policies before submitting an application or paying any deposit. Don't make your decision based solely on the advertised monthly rent. Make sure you understand the true monthly cost and what you could potentially be responsible for paying.

    Do not rent from Lobos Management unless you want to pay exorbitant rent with additional outrageous…read morefees for a subpar living experience. I moved to Pittsburgh from another state and rented a studio apartment sight-unseen. I based this decision on the listed rent and the location of the building. The leasing agents perform shoddy service across the board. The very first one was the most obsessed with my current credit score and didn't care if I could pay a whole year's rent in advance. (I understand now this is because the monthly expenses fluctuate due to their inability to provide upfront information on the actual cost of renting.) Where to start? I have some documentation (see photos below) of the ways in which Lobos is the worst leasing company in Pittsburgh. It's a shame because they're everywhere in the city. I can recognize their rental signs, and it pains me to realize that there might not be that much choice for folks, but please weigh your options and avoid if possible. 1. Undisclosed fees, added costs - My base rent went higher than I had anticipated mostly because of the high monthly water/sewer fee. I did not pay with a credit or debit card, but that would have cost me 2.99% fee. I unfortunately paid for a laundry card since the leasing agent with whom I signed my initial paperwork pressured me into this; turns out, the washers were cash only in my building. Lobos told me that the laundry cards for non-refundable, so I lost $35. I paid $125 for offstreet parking monthly. No one else in my building used this, so I'm not quite sure why the fee was so high. The monthly water bill fluctuated month-to-month, but the photo below shows an "average." 2. No quiet enjoyment - If you're looking for a place that allows you to rent and enjoy peace and quiet, Lobos is not it. They will announce spot checks out of the blue (called "inspections") where it feels like a college dorm R.A. looking at everything you own. The first one said that I needed to wipe down my stovetop. It was very clean already which signaled to me that you need to have your apartment spotless to the point of what most landlords expect when you move out. If you're busy or not home very often, you feel like you have drill sergeant inspecting your bunk when it's time for them to breeze through and critique. I gave my notice of nonrenewal on my lease since they were raising the rent by $30. They ask for renewals SIX MONTHS prior to the end of the lease. Lobos immediately came in to take a video of the apartment and start making showing appointments. Showing appointments were made the day before and canceled the day of occasionally. There were constant requests to show my unit with the vague request to have it ready between 10:30am - 5:30pm. 3. Lousy maintenance - Your mileage may vary, but I had a leak in my unit from the closet. I photographed it and added to the Resident Portal. You will get constant texts from Lobos asking you to report leaks because water leaks account for higher water bills! I reported this on a Sunday, and Friday morning before 9am, I got a knock on my door. Friday was my only day off from work, and I couldn't believe that they delayed coming for so long. They had all week! The carpeting on my floor was wet but had dried by the time they showed up. Upon my move-out, I did notice lumpy/bumpy parts in the wall that looked like old water damage. That's how they deal with this issue. Last thing I'll mention is that my in-wall heater/AC unit was very inefficient. During my first winter, the electric bill was crazy high and the unit would shut off before it provided any real heat. It wasn't broken, but just inefficient, I thought. The next summer, the unit would shut off before it cooled the room, and the bill was skyhigh. I actually removed the outer cover to find out that the unit HAD NEVER BEEN CLEANED. I got rid of the grime and dirt accumulated over G-d knows how long, and finally, it worked just fine. Cooler/warmer, lower bills. I have so many more issues, but these are the major ones. Others: smoke detector fell off the wall the day after Lobos installed it. I had at least one package stolen from near the mailboxes (found the empty box in the building's trash). Lobos advised me to file a police report. Mailboxes not secure; my key caused the whole row to open up. They installed cameras in the entryway and the laundry room without any announcement. Do those use facial recognition or not? Who knows. Front door of building constantly broken due to tenants slamming it. At one point, you could enter and leave without unlocking the door. I reported this and all they did was shove the hardware back into the door. It needed to be replaced at the very least, but I guess that would be too expensive. Last photos outline excruciating slow snow removal. They left the snow in place for so long it iced over and became harder to remove. You must pay to have your carpet cleaned before move-out (more $$$ out of YOUR pocket.)

    Arkham Realty and Property Management - BUY - SELL - FLIP - RENT

    Arkham Realty and Property Management

    (7 reviews)

    Troy Hill

    I lived under this property management company for four years, and it was the most frustrating…read moreexperiences I've ever had as a tenant. they were difficult to communicate with, unprofessional, disorganized, and showed scummy unethical practices. Communication overall was minimal to nonexistent. Calls would always go unanswered. Emails were typically short, rude, and generally unhelpful. Maintenance was another major problem. The house was poorly maintained and cheaply patched which lead to multiple major issues including hot water tank replacement, roof leaking, water damage, etc... my maintenance requests were often ignored or forgotten. including one that caused my water bill to spike over $700. Then when contacted about it, they seemed to have no record of the maintenance request or the worker that came to check out the issue to never return to fix it. It felt completely disorganized and unsafe for them to have no idea who had been to the house, when they came, or what work (if any) had been done. and when the issue was finally resolved, it took another three months for them to reimburse it. There were also instances that felt completely unprofessional & unethical. Especially when money was involved. I had a minor automatic payment issue, something I wasn't even aware of. Instead of contacting me about it, I came home to a court summons taped to my door. No warning, no communication, nothing. When I finally reached someone about it, the issue was fixed in minutes. Their explanation: "Sometimes if there's a money issue, they just send it to the lawyers." To me, that was unnecessarily aggressive and incredibly scummy. Overall, this company showed a pattern of poor communication, disorganization, unreliability, and unprofessional behavior. I would strongly recommend looking elsewhere for property management.

    I recently accepted a new job in the region, so I relocated across the country and was actively…read morelooking for a great place to rent. I came across a beautiful 3 bedroom home for rent and it's just me and my dog. The ad stated dog allowed so I thought this was great! So I sent a message with all the questions I had. This morning I received a call from a woman stating she got my message, and we began to discuss the home. She asked about my dog and I told her he is a 4.5 year old Pit/black Lab mix. She state it was state law that they could not accept that breed. I told her it not a state law, maybe your agency doesn't accept them but it's not state law nor did you put that in your add. She became very rude and not happy that I later asked for what specific law states that I can not rent with my dog. I stated that I've viewed and applied to several location and brought my dog along and this places didn't mine specifically 201 Stanwix..... she then called me a liar..... She became very nasty and hung up on me. This is not how you conduct yourself when you are a business that deals with people. I have never dealt with such nasty rude and disrespectful people. If she would have just said it's their company policy then fine. That's reasonable whether I agree or not that's an reasonable and professional response but telling me it's the law, which I'm well aware it's not is just stupid. I was looking for an entire house with yard for my dog instead of a luxury building but I guess I'll stick to places that treat people with respect.

    DeSantis Property Management - rental management company

    DeSantis Property Management

    (16 reviews)

    I was the first one of my friend group to find a property that is owned by this company. The agent…read morewe were presented with is Leah and my friend and I toured the first side of 6 bedrooms. Leah was really helpful and kind which is rare especially when you learn about how bad other property managers are in the same area as this property. Leah was really patient with us as we tried really hard to find other girls to join our house but it always fell through with some of these girls. Leah recommended the 4 bedroom side to us and even went out of her way to show that side of the house to 2 of the girls since I was really busy with a final for a class. Leah has been nothing but kind and respectful. She wasn't up our butts about paying for the deposit and she was really understanding when we had an issue with finding people. I'm glad this company took over for the property that we found instead of the prior one due to how it feels so frat like and how the property management is changing it. I highly recommend this company if you're looking for a place and heard bad things about other property management.

    Extremely disappointing and unprofessional experience. We traveled from California to Pennsylvania…read morespecifically to find a home and had a very limited window to tour properties. This company confirmed our townhome showing multiple times, including the day of the appointment, only to cancel via text five hours before our scheduled tour because the property was "no longer available." There was no phone call, no meaningful explanation, and no attempt to offer another available property. Had we been notified sooner, we could have scheduled another showing instead of losing valuable time during a short relocation trip. This showed a complete lack of consideration for our time and left us with very little confidence in how this company conducts business. Based on our experience, we would not recommend them.

    Delta Property Management

    Delta Property Management

    (5 reviews)

    PLEASE STAY AWAY FROM ANY TYPE OF HOUSING FROM THESE PEOPLE DIGUSTING HALLWAYS, maintenance never…read morecompletes a job, when they do it takes 3-5 months. ton of hardcore smokers live here so the hallways smell like stale smoke. people steal packages regularly and the lazy ass landlord doesn't give 2 shit's. the windows and glass door haven't been replaced since the 60s and they refuse too. water gets shit off at least 3 times a month for up to 8 hours. If you're lucky to get a parking space in the garage you will have to walk next to the nasty open dumpsters. these people are litterally robbing Pittsburgh tenants with their price gougin, (over rent as doubled in 3 years) to pay for their Tampa apartment. They got flooded and now they are charging $1000 for an extremely small studio apartmen, $1500 for a 2 bedroom that hasn't been updated since the 60s!. these people think they can charge downtown prices in Bellevue.

    Shady ass company. Dealt with Dave. Payed $70 application fee and I came back questionable while my…read moregirlfriend came back good. He asked if I could do a double deposit . We said no. He said I'll approve it and we were told we could come sign the lease the next day. I called Dave, the property manager the next day and he said we need a double deposit. We have another person interested and is first come first serve . Guessing he had better credit but we were lied to and I will be meeting with my lawyer to get my money back. Already set up Duquesne light after being told the place was ours. Wouldn't recommend anything by Delta.

    Real Property Management Pittsburgh

    Real Property Management Pittsburgh

    (36 reviews)

    Shadyside

    DO NOT RENT FROM THIS COMPANY. RED FLAGS IMMEDIATELY UPON MOVE IN CONTINUE TO WORSEN. I cannot…read morerecommend Real Property Management (RPM) based on my move-in experience. It's been 24 hours and a total nightmare move-in! My new place is absolutely inhabitable upon move in-and there is zero concern from Claudette, my property manager, who has been dodging my urgent correspondences. Before my lease began, I repeatedly asked for early access to the property and several updates about the garage. Claudette, assured me that early access wasn't possible because the team was still "working hard" to deep clean the home and that it would be completely move-in ready on July 1. I relied on those assurances when planning my move. When I arrived with a vehicle full of my belongings, the home was nowhere near move-in ready. The cigarette odor throughout the house was so overwhelming that it triggered a migraine after only a couple of hours inside. The walls were drenched in sticky nicotine sap that my body absorbed just by being in the room. The home still needed extensive cleaning, the garage was not even accessible, and the kitchen was in an alarming condition. The cleaning company's own report later documented heavy dirt, grease, biological contamination, and the removal of rodent feces from the kitchen cabinets and drawers before they could even be disinfected. That should never be the condition in which a home is turned over to a new tenant. Instead of unpacking, I spent my move-in day begging desperately for human communication with RPM, documenting the property's condition, communicating with cleaners through a language barrier, trying to determine where I would stay, and being sent maintenance requests asking me to coordinate repairs that should have been completed before I received the keys. The biggest disappointment, however, was Claudette's communication. Despite multiple emails, photos, videos, and requests for updates, I was largely ignored. I repeatedly asked for a phone call but was instead directed back to the maintenance portal. At no point did she ask whether I had somewhere to stay after it became obvious I couldn't move into the home, nor did she provide a meaningful timeline or clear plan for resolving the situation. I chose RPM because I believed I was renting from a trusted, professional property management company. Instead, I was left without a move-in-ready home on my lease start date, wondering where I was going to stay, while trying to manage problems that should have been resolved long before I was handed the keys. I cannot WAIT for the next 364 days to be over!!! DO NOT RENT FROM THIS COMPANY. This experience fell far below the standard I expected from RPM, and I sincerely hope management reviews both the condition of this property and the way this situation was handled. Based on my experience, I cannot recommend renting through this company. DO NOT RENT FROM THIS COMPANY!!!!!!

    As a homeowner who used them for their management services, I felt that the experience overall…read morecould have been MUCH better. The first few months of my new renter in the property was fine, however, the last 4 months of the renter being in the property it got to where they were falling behind. First it started as the renter only paying partial, yet the management company kept their 10% of what was paid, I feel they shouldn't have withheld anything until FULL payment was received as they didn't do their part, which was to collect the FULL rent. If you allow pets in your property they charge the tenant a monthly fee, that isn't passed along to the owner so that's pure money for the management company. If the tenant is late on rent the management company collects and KEEPS a late fee, which should go to the owner not the management company. In your agreement with them you allow them to complete work orders up to $300, but the kicker is that they then charge you not only the amount you have approved up to but also 15% on top of the total!! And when they close the work order they don't provide you with a detailed invoice so you have no clue what you have paid for. My biggest complaint about them, above all the fees they charge the owner and how they withhold their money before everything is collected, is that the property managers who manage the properties are never in the office to answer your questions. So when you call in or email to speak to them it goes to voicemail, you get an out of office message that they will be out for 2 WEEKS, and then they never respond back to you when they are back. In my opinion just manage your property yourself or find a different company. If you're a renter go find another property to rent that isn't by this company. I have worked in property management before and should have management my own property myself.

    North Pointe Commons - Spacious Bedroom With a King-Size Bed

    North Pointe Commons

    (2 reviews)

    I lived here roughly 2 years with few problems, so I just wanted to share my experience:…read more The apartments are located in Westview right off the highway to South 279, which is a quick 15 minutes to North Shore. It's also located to several closeby places that I frequent such as fast food restaurants, a Giant Eagle, etc. As for the apartments themselves, I was pretty happy! You don't pay for water, and the management staff there is pretty friendly and know me by name. They're always available for a quick chat. No problems with leaks, and any maintenance issues are addressed by the next day! They constantly are improving their facilities be it roofing, paving the roads, salting the roads, painting the walls, etc. It's not luxury, but it's very homey and a great place to stay. Not expensive at all for someone right out of college. The walls from the living room to the hall are a bit thin, so you can hear quite a bit in the living room, but once you go to the bedroom you hear nothing at all. I did encounter a rodent one time that had climbed through the vents to pop up under my stove crack, which scared the hell out of me. But Chris the property manager promptly got pest control and helped deal with it! Bugs and roaches are pretty much nonexistent, which was a nice surprise. The best thing that I appreciated however is that after 1 year of living there with a lease, you get a more flexible lease that allows you to give a 30 day notice to vacate after which you can leave after paying 1 more extra month of rent. This was extremely helpful to me as I will be moving to another city soon, and I was somewhat worried about it. All in all, it's clean, management knows what they're doing, and the employees at this apartment really work with you. I highly recommend living here be you a single young worker, a student, or a family!

    I lived here for two years and I moved out a couple months ago because I left Pittsburgh for a job…read more I moved here without visiting because I was in a different state and was moving for a job, so it was a bit of a gamble. The office staff is extremely nice and helpful. The apartments are move in ready, so I didn't have many maintenance issues but when I did, they were addressed immediately. I would highly recommend this place based on personnel, grounds, and location.

    Preferred Properties - propertymgmt - Updated October 2026

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