DO NOT RENT FROM THIS COMPANY. RED FLAGS IMMEDIATELY UPON MOVE IN CONTINUE TO WORSEN. I cannot…read morerecommend Real Property Management (RPM) based on my move-in experience. It's been 24 hours and a total nightmare move-in! My new place is absolutely inhabitable upon move in-and there is zero concern from Claudette, my property manager, who has been dodging my urgent correspondences. Before my lease began, I repeatedly asked for early access to the property and several updates about the garage. Claudette, assured me that early access wasn't possible because the team was still "working hard" to deep clean the home and that it would be completely move-in ready on July 1. I relied on those assurances when planning my move. When I arrived with a vehicle full of my belongings, the home was nowhere near move-in ready. The cigarette odor throughout the house was so overwhelming that it triggered a migraine after only a couple of hours inside. The walls were drenched in sticky nicotine sap that my body absorbed just by being in the room. The home still needed extensive cleaning, the garage was not even accessible, and the kitchen was in an alarming condition. The cleaning company's own report later documented heavy dirt, grease, biological contamination, and the removal of rodent feces from the kitchen cabinets and drawers before they could even be disinfected. That should never be the condition in which a home is turned over to a new tenant. Instead of unpacking, I spent my move-in day begging desperately for human communication with RPM, documenting the property's condition, communicating with cleaners through a language barrier, trying to determine where I would stay, and being sent maintenance requests asking me to coordinate repairs that should have been completed before I received the keys. The biggest disappointment, however, was Claudette's communication. Despite multiple emails, photos, videos, and requests for updates, I was largely ignored. I repeatedly asked for a phone call but was instead directed back to the maintenance portal. At no point did she ask whether I had somewhere to stay after it became obvious I couldn't move into the home, nor did she provide a meaningful timeline or clear plan for resolving the situation. I chose RPM because I believed I was renting from a trusted, professional property management company. Instead, I was left without a move-in-ready home on my lease start date, wondering where I was going to stay, while trying to manage problems that should have been resolved long before I was handed the keys. I cannot WAIT for the next 364 days to be over!!! DO NOT RENT FROM THIS COMPANY. This experience fell far below the standard I expected from RPM, and I sincerely hope management reviews both the condition of this property and the way this situation was handled. Based on my experience, I cannot recommend renting through this company. DO NOT RENT FROM THIS COMPANY!!!!!!

As a homeowner who used them for their management services, I felt that the experience overall…read morecould have been MUCH better. The first few months of my new renter in the property was fine, however, the last 4 months of the renter being in the property it got to where they were falling behind. First it started as the renter only paying partial, yet the management company kept their 10% of what was paid, I feel they shouldn't have withheld anything until FULL payment was received as they didn't do their part, which was to collect the FULL rent. If you allow pets in your property they charge the tenant a monthly fee, that isn't passed along to the owner so that's pure money for the management company. If the tenant is late on rent the management company collects and KEEPS a late fee, which should go to the owner not the management company. In your agreement with them you allow them to complete work orders up to $300, but the kicker is that they then charge you not only the amount you have approved up to but also 15% on top of the total!! And when they close the work order they don't provide you with a detailed invoice so you have no clue what you have paid for. My biggest complaint about them, above all the fees they charge the owner and how they withhold their money before everything is collected, is that the property managers who manage the properties are never in the office to answer your questions. So when you call in or email to speak to them it goes to voicemail, you get an out of office message that they will be out for 2 WEEKS, and then they never respond back to you when they are back. In my opinion just manage your property yourself or find a different company. If you're a renter go find another property to rent that isn't by this company. I have worked in property management before and should have management my own property myself.

Bri is amazing!!!! She is always there to help with any needs you may have with your apartment!…read moreThanks Bri for all you do!!!

Do NOT rent from this place. They nickel and dime their tenants, yet when you ask for something…read moresimple, like a screen for the 1980's windows, you'd think you asked for their first born. They raise the laundry prices in December, for what??? A Christmas present! This place is run by a bunch of morons. Do yourself a favor and stay FAR AWAY!!!!!

This guy is younger that owns this company. He was a better price than others. He was very…read moreprofessional and competent. Took all day to do our property because he was so thorough. We have an old 1800's home so he dug through tons of info to figure it out and we are VERY pleased with his work. The ONLY complaint I had was the fact I had to keep close tabs because his communication isn't the best. He texted saying yes he'd do it but Then it fell silent with no communication. So I reached out. He texted and responded every time I reached out but it was a vague response so I had to pin him down as to what the date was that he was coming. Very very nice guy and very good work, I think he's just swamped. I would definitely use him again.

Charles is a true professional and we were very impressed with his work ethic. Our property was…read more "challenging" at just over 6 acres. There were hills and valleys, trees, brush and even a deep drainage ditch on the one corner. It hadn't been last surveyed as far as we knew since the early 40's. Charles must have spent hours just researching info on our property. We are extremely confident in his ability and accuracy. If you need a survey, I highly recommend Charles and BoundMark.

Are the residents all Indian families, as we have been hearing? This seems like racial profiling,…read moreand also as a not Indian family we don't feel comfortable in an all Indian and Hindu community. As much as we would love to know about the Hindu culture, it feels as though this community is focused on making money referrals from Indian families, and this is a supremely Indian and Hindu community. I did not feel welcome here. I am Catholic. The entire community board is designated to Hindu festivities. I don't even know what to say. And Stephanie, who said meet her one "white" friend ... okay, seriously, just to even say that, says you;re racially profiling the community for dollar beans Stephanie and Heartland Homes. Yay! Let's bring in an another Indian family referral, so we can guy our family Christmas presents and secure their college funds. Thanks "white Stephanie" for racially profiling Indian families for your wallet. I hope you diversify your portfolio, and not only consider Indian family referrals. You are reclusive of others who might want to consider buying a home in the community and who would like to meet not their neighbors. But not be inundated with Hinduism and Yoga. They are actually against my religion. I will also let my other real estate agent know what is going on with the referrals in this community for money. Thank you. I will be posting this review to ALL socials.

Heartland/NVR needs to remove "luxury" from it's title. These are mediocre production homes at…read morebest. From general shoddy workmanship and poor quality materials to cracked foundations, faulty electrical, and plumbing that does not meet code, these luxury homes are a crime. Excessive prices + cheap materials and labor = great profits. Anyone who works for Heartland should be ashamed.

As first time home buyers, we were a bit in the dark about next steps. I spent some time looking…read moreup local companies, corresponding Google/Yelp reviews and submitted a few inquiries. Within an hour, I received a call from Nancy who was warm and informative. She sent over an electronic quote promptly and we decided to proceed with LandQuest Settlements as our closing agent. The process with Nancy was seamless, with everything happening behind the scenes. Nancy was the consummate professional and closing day was a breeze. Highly recommended!

Nancy was absolutely wonderful to work with. My fiance and I were first time home buyers and…read moredecided to purchase a "for sale by owner" home. Nancy kept us updated on our next steps, and she was very professional and organized. I highly recommend her!

Bobby West was our realtor to sell our home and help us find our new home. We chose him based on…read morehaving several 5 star reviews. After our experience, we questioned if they were all real. Our home was listed, and wanting to sell we decided to put the price at the lower end of his recommendation range, trying to ensure it would not sit. Within 4 days he wanted us to lower the price by $10,000 because of only 2 showings. We did not feel great about this and felt this was too soon, but he pushed, so we agreed to lower by $7,000. Within a week we had 1 awful offer and one for asking. We accepted the one for the asking price. Now it was time to find our new home. We picked a day we could both get off work. He said he couldn't show us houses that entire day because he was taking his 2 dogs to a grooming appointment. We found our home through a different realtor in his office. Bobby made the offer and it was accepted. Here's where things take a turn. He said he took care of our earnest money going where it needed to go. He didn't. He told us he got permission from our seller so we could move in up to a couple days early. He didn't. We told him when our movers were coming and he was pushing to have the sellers do our walk through at the same time our movers would be moving our belongings out of the home. Everything was in writing via text messages. When the messages were copied back to him, he spun out of control. Messages became rude and unprofessional on his end. We didn't know how to respond to him. We decided to have another realtor from his company intervene. John Perry stepped in and was very professional and completed the rest of the communication and tasks. We would not recommend using Bobby West as a realtor.

We worked with Scott Boni out of the Bobby West team and it was a fantastic experience. We will…read moredefinitely be recommending Scott and Bobby to anyone else looking to buy a home. Scott guided us through he whole process was very patient with us and explained everything without over explaining. He helped us at every step of the way was always quick to reply and easy to contact and kept us informed. Scott also had great contacts through him he helped us pick a quality mortgage broker, home inspector and everything else we needed for the process. Scott was also extremely knowledgeable about the houses we toured and was able to point out things I never would have noticed or known to ask about. He was able to adapt as we figured out what kind of houses we were actually interested in and guide us to more like what we wanted. We toured a lot of houses and made two offers in our Journey and Scott was reassuring communicative and effective the entire way. Every weekend he would set us up to tour homes with an itinerary and a plan also including and getting us information on homes we found ourselves that we liked. Scott was a great Value as a realtor but more importantly to me he was just a very good person. I felt like i could trust him to actually have mine and my Wife's interests at heart. I never felt pressured by him and the man knew how to make us feel comfortable in the strange situation. He was easy to talk to without it ever feeling awkward or like an obligation even on our 10th or 12th house toured. He was fun to talk to while keeping us on track through all the tours and making good use of our time. He helped us weigh the pros and cons of the places we visited and helped us understand everything through his knowledge and experience. I'd highly recommend this group and Scott in particular if you are in the process of buying a house.

Nothing to complain about. They do a good job and what you would expect for a property management…read morecompany.

BEWARE! This company charges application fees and requires security deposit just to run…read moreapplications they have no intention of approving and then they do not return your security deposit. I wasted $40 on the app fee, was denied for an apartment, and NEVER got my $775 money order back. When i call they say they dont know where it is and that its not their fault. I reported to the Better Business Bureau

If I could get 0 stars I would. RUN FAR AWAY AND DO NOT RENT! WATER DAMAGE, NO HEAT, MOLD…read more Know your rights people!!! CALL CITY OF PGH CODE ENFORCMENT!!! THEY WILL COME AND HELP. Aaron Smay and Riva Ridge Reality left me in an unheated house all winter and told me per the lease no space heaters. They knew from the day I moved in there was water damage and staining showing this yet after multiple complaints did nothing. The entire place had moisture readings of 99% moisture in my walls. I got sick and ended up in the ER from mold exposure and they have done nothing to fix the situation or help me. I chose to leave the apartment before the lease because of all these issues alongside with many other maintenance issues including not having a secure entry in the house. I lost all my things to the mold. Still dealing with sickness. Having to move and start all over when I didn't even get a year there. Terrible company and the worst apartment rental experience I have ever ever encountered. I ended up calling the city code enforcement who reassured me I wasn't crazy, these were all HUGE ILLEGAL ISSUES that Aaron was brushing under the rug. I'm sorry to anyone at 5518 BROAD ST

changed my rent date from the 20th to the 5th. they still took the money out on the 20th and…read morerefused to give me any explanation other than "we cant, call your bank". Cool, i have no money for groceries now!

Lori Hummel sold my Condo and Vera Purcell sold me my new one. They are the most professional…read moreagents I have ever worked with. I highly recommend them and would only use them in the future.

From the owner: Specializing in South Side Real Estate, Mt Washington Real Estate, Upper St Clair Real Estate, Mt…read moreLebanon Real Estate. From 1st time homes to 2nd homes, to new construction and rehabbed homes, to commercial and investment ventures and everything in between. South Side's #1 Real Estate agent has a home for you!

Thanks a million! I needed help like yesterday and called these guys. They were at my door within a…read morecouple days and really knew what they were doing. I certainly hope I'm not in a similar situation to need an appraisal, but if I do or know anyone that does you are the go to guys.

From the owner: Besides offering expert appraisals in the City of Pittsburgh, our appraisers also perform…read moreappraisals within all of the Allegheny County municipalities. We offer many appraisal services that we are sure will fit your needs. Below is a list of many of the services we offer with Quick Turnaround, Expert Knowledge and Friendly Service. Divorce appraisals Estate settlement & Probate appraisals Tax assessment Appeal appraisals FSBO Pre-listing appraisals Pre-purchase appraisals Bankruptcy appraisals REO appraisals Short Sale appraisals PMI elimination Estate planning appraisals Tax re-assessment Financial planning, Trusts etc Condemnation Bail Bonds appraisals Replacement cost for insurance appraisals Pre-foreclosure appraisals Measuring service Property Flippers Remodel before and after 401K planning Vacation home Rush Service More... We appraise the following kinds of properties: Single-family residences Condominiums Planned unit developments Small income properties (2, 3 & 4 units). Modular Homes Manufactured Homes Land With over 3 decades valuating properties in the local Pittsburgh market, we have the experience, knowledge and expertise of performing thousands of appraisals in Pittsburgh and Allegheny County including Court Testimony as an Expert witness. With countless satisfied clients, it is Professionalism and Experience that is and counts why so many have come to rely on Pittsburgh Appraisal Group for all their appraisal needs.