Recently took over my lease within the last 1-2 years. Has been absolutely pleasant while have…read moretaken over to manage the property I rent. They are very responsive and friendly. The house is an older home so it has had some tweaks but they have been very helpful with the needs. I would definitely recommend them to others.

I was very fortunate to have found Jeff Stanley when I first started looking for a house in…read morePittsburgh. As my Realtor, he helped me find the right house in the right neighborhood for the right price. He was very patient as I traveled all over to look at homes over several years(almost four to be honest, I was very picky) and cautioned me about making unreasonable offers, as this was my first experience with buying a home. In short, he was always on my side working to make my house purchase as simple and successful as possible. The best part about working with Jeff was that he was always more focused on answering my questions, giving me good advice, and finding homes that met my needs than he was on closing a deal. I would recommend him to anyone.

I can't tell you enough how amazing Steiner is. If you're looking for an amazing apartment or a…read morehome, wonderful people who truly care about you and your needs, and an amazing team of professionals in both the office and on the maintenance team, Steiner Realty is truly for you. I've lived in a Steiner apartment for four years, and it has been the best experience I've ever had. They truly go over and beyond. The maintenance team immediately fixes any issues that may arise (they take amazing care of their properties, so there aren't really any issues to begin with!), the folks in the office really take their time answering any and all questions, and they truly care about their renters. I moved cross country for the first time in my life, and the folks in the office really made the whole process easy for me. If I could live in this apartment forever, I would. They are super nice, informative, professional, hardworking, and overall outstanding. Even my introverted cats who are scared of everyone except my wife and I LOVE the maintenance team, so that says a lot. Everyone at Steiner Realty truly deserves a raise, in my opinion. I've worked as a Leasing Agent before, so I have extremely high standards- Steiner absolutely went over and beyond my standards in every aspect. The quality of my apartment is outstanding, and I have been absolutely blown away by how amazing my time has been while living here. They keep everything super clean- they even salt the sidewalks and parking lots before any storm, big or tiny. They always answer the phones immediately when you call, and they take their time with you. If someone was in my parking spot, they would have them towed immediately for me. One of my light bulbs went out, and they came and replaced ALL of my lights, and even gave me extra bulbs. They even email you after you get maintenance done to make sure you are happy with the results. They all truly go over and beyond. I could go on and on. More people need to know how amazing Steiner is, and how amazing their properties are too.

word of advice. don't co-sign a lease for anyone with these guys…read more even if the lease expires and gets renewed they will still hold you to it unless the renter has a credit score of around 650. this is probably fully illegal and never heard of such an arrangement.

Bri is amazing!!!! She is always there to help with any needs you may have with your apartment!…read moreThanks Bri for all you do!!!

Do NOT rent from this place. They nickel and dime their tenants, yet when you ask for something…read moresimple, like a screen for the 1980's windows, you'd think you asked for their first born. They raise the laundry prices in December, for what??? A Christmas present! This place is run by a bunch of morons. Do yourself a favor and stay FAR AWAY!!!!!

In March 2015, I purchased a 5 bedroom 3.5 bath home from Pittsburgh Property Guy in the city's…read moreeast end. The 90 year old home was completely stripped down to the studs and renovated by Pittsburgh Property Guy. After living in the house for nearly a year, I can attest to the very high level of quality and craftsmanship that he put into this home. The home inspector even commented to me prior to purchasing that he's seen a lot of renovated homes, and this one was clearly done right. He used high end finishes like Brazilian Cherry floors, granite kitchen counters, and marble in the master bathroom. He also took the time to have the brick cleaned on the outside of the house, exposed and restored original woodwork, vaulted the 3rd floor to create even more livable space. Everywhere you look, you can see that time and thought was put into the final product. It's been so nice having friends and family comment on the beauty and quality of the renovation too! Aside from the quality craftsmanship, Pittsburgh Property Guy himself provided top notch customer service to me when I had questions or minor issues that I encountered. He worked with me directly via phone and email, and was always very quick to respond. It was clear that my happiness as his customer was important to him, and that's not something that should be overlooked! If you're thinking about buying one of his properties, you're in safe hands.

My wife and I owned rental property in Pittsburgh, PA that had been vacant for several years. We…read morelive in another state and owning this property became a huge financial burden and we no longer wanted it. The property needed lots of repair work and the cost of maintaining it was piling up. I reached out to a few investors in the area regarding selling the property and was extremely grateful that I connected with Nick from the Pittsburgh Property Guy Team. When I spoke to Nick, I immediately felt comfortable. He was very professional, knowledgeable and friendly and offered solutions. Thanks to him, the entire process was smooth, quick and easy. He kept me updated every step of the way from the time they made an offer to close. It was a pleasure doing business with the Pittsburgh Property Guy Team and we highly recommend their services to anyone.

I have never had any problems as a tenant at the Carlyle Arms. My experience has been very…read morepositive over the years. The building is well-maintained. If I had a problem, it was taken care of immediately by maintenance.

While my roommate and I lived here for 2 years and it was a good price and great location, HHP…read morecontinuously disregarded out complains about general maintenance of the apartment. One, our stove caught in fire, completely blamed us, even though it was perfectly clean and I was boiling water. Just water. Stated that since it's "not on fire anymore" they won't replace it. Next, a little over a year into the place, the center of the living room floor began sinking in. They did a shoddy "repair" job if that. The floor was truly never fixed and felt like it would cave in at any time. They also tried to blame it on us stating our cat water fountain must have leaked and caused the damage. It's never leaked, and any spilled will cleaned up immediately. My roommate had part of her bedroom ceiling fall on her because it was rotted. Took them multiple days to come to fix it then processed to leave a huge mess on her bed and through her room. They never bothered to paint the drywall they had replaced so it was just a large unpainted eyesore for two years. They also don't know the laws regarding deposit returns. Saying they can "return it" i.e. just mail it out 31 days AFTER you leave. Which in PA law is not legal. In PA, a renters deposit must be RETURNED within 30 days of move out. My roommate and I moved out July 31st. It has been 31 days since we've moved. And we most likely won't even get the deposit until 35 days since move out. See attached photos as proof HHP assumes they can take advantage of their tenants and then get p*issy in the phone when they are called out for it. Also the lady who sat i front of the ugly cow photo in the office is honestly the rudest lady on earth. If you hate customer service so much, don't work in it ma'am. Additionally, it seemed like the entire time we lived there, they were doing renovations. Which while is nice as they did a great job. It was a major inconvenience at all hours of the day. To make matters worse, the older handyman decided he's allowed to stroll into the apartment at anytime he wants and leave both the building entry door open and the apartment door open. Despite us repeatedly telling him and HHP office we have a cat that will run off if the door is open. So if you have a pet and need maintenance work, pray you don't get him because he won't close the door. Overall you could do worse. But you can also do a heck of a lot better. Former roommate got off the phone with the nice receptionist who fully admitted they should have sent them out two days ago so they would arrive by 08/31. So there ya go! One receptionist blatantly lied about the laws and the other blatantly admits they are 100% in the wrong!! Good luck!

DO NOT RENT FROM THIS COMPANY. RED FLAGS IMMEDIATELY UPON MOVE IN CONTINUE TO WORSEN. I cannot…read morerecommend Real Property Management (RPM) based on my move-in experience. It's been 24 hours and a total nightmare move-in! My new place is absolutely inhabitable upon move in-and there is zero concern from Claudette, my property manager, who has been dodging my urgent correspondences. Before my lease began, I repeatedly asked for early access to the property and several updates about the garage. Claudette, assured me that early access wasn't possible because the team was still "working hard" to deep clean the home and that it would be completely move-in ready on July 1. I relied on those assurances when planning my move. When I arrived with a vehicle full of my belongings, the home was nowhere near move-in ready. The cigarette odor throughout the house was so overwhelming that it triggered a migraine after only a couple of hours inside. The walls were drenched in sticky nicotine sap that my body absorbed just by being in the room. The home still needed extensive cleaning, the garage was not even accessible, and the kitchen was in an alarming condition. The cleaning company's own report later documented heavy dirt, grease, biological contamination, and the removal of rodent feces from the kitchen cabinets and drawers before they could even be disinfected. That should never be the condition in which a home is turned over to a new tenant. Instead of unpacking, I spent my move-in day begging desperately for human communication with RPM, documenting the property's condition, communicating with cleaners through a language barrier, trying to determine where I would stay, and being sent maintenance requests asking me to coordinate repairs that should have been completed before I received the keys. The biggest disappointment, however, was Claudette's communication. Despite multiple emails, photos, videos, and requests for updates, I was largely ignored. I repeatedly asked for a phone call but was instead directed back to the maintenance portal. At no point did she ask whether I had somewhere to stay after it became obvious I couldn't move into the home, nor did she provide a meaningful timeline or clear plan for resolving the situation. I chose RPM because I believed I was renting from a trusted, professional property management company. Instead, I was left without a move-in-ready home on my lease start date, wondering where I was going to stay, while trying to manage problems that should have been resolved long before I was handed the keys. I cannot WAIT for the next 364 days to be over!!! DO NOT RENT FROM THIS COMPANY. This experience fell far below the standard I expected from RPM, and I sincerely hope management reviews both the condition of this property and the way this situation was handled. Based on my experience, I cannot recommend renting through this company. DO NOT RENT FROM THIS COMPANY!!!!!!

As a homeowner who used them for their management services, I felt that the experience overall…read morecould have been MUCH better. The first few months of my new renter in the property was fine, however, the last 4 months of the renter being in the property it got to where they were falling behind. First it started as the renter only paying partial, yet the management company kept their 10% of what was paid, I feel they shouldn't have withheld anything until FULL payment was received as they didn't do their part, which was to collect the FULL rent. If you allow pets in your property they charge the tenant a monthly fee, that isn't passed along to the owner so that's pure money for the management company. If the tenant is late on rent the management company collects and KEEPS a late fee, which should go to the owner not the management company. In your agreement with them you allow them to complete work orders up to $300, but the kicker is that they then charge you not only the amount you have approved up to but also 15% on top of the total!! And when they close the work order they don't provide you with a detailed invoice so you have no clue what you have paid for. My biggest complaint about them, above all the fees they charge the owner and how they withhold their money before everything is collected, is that the property managers who manage the properties are never in the office to answer your questions. So when you call in or email to speak to them it goes to voicemail, you get an out of office message that they will be out for 2 WEEKS, and then they never respond back to you when they are back. In my opinion just manage your property yourself or find a different company. If you're a renter go find another property to rent that isn't by this company. I have worked in property management before and should have management my own property myself.

Run the other way and don't rent from them. I don't know how to put it into words that would help…read moreyou understand how much of a disservice they're doing. They lied to my face and didn't share information until it was too late. When I tried to reach the office to confront them about it, the girl on the phone, Heather, yelled at me, acted impatiently, and was extremely rude. When I asked to talk to the manager, he was extremely rude as well and kept interrupting me until he hung up in my face. Don't rent from them. Don't waste your money. It's just simply not worth it. These are some awful people that don't care about their tenants at all.

We have been renting a great place from them for over 2yrs.We had a tricky fix of a bathroom floor…read morethat had been getting soft over time from a slow rad leak. Took them a little time to game plan it etc. I get it's way tough to get quality guys with a solid skill set and good attitude. They showed up 3 strong and knocked it out. Very polite professional and knowledgeable. I don't know what others experience may be with maintenance. Everyone has heard bad stories etc. We've been nothing but happy with them. Hat's off fellas thanks for your hard work getting it banged out. Fyi it's 100+ yr old house so there's going to be issues. They are on the ball. 5* review all the way

Rats in our apartment. first they told us it wasn't an emergency, and the second time they said the…read moreexterminator didn't work for them so they cant send someone asap. we will see how this is resolved but the rats are still here!

I stayed at colebrook affiliates with forbes management. Do not stay there!!! landlord would not…read morechange the window blinds. they stated per thier lease that only the windows in front of the apartment would be changed only. my apartment wasn't facing the front of the street. the place had mice not 1 mouse but 2. I called management to exterminate the mice. Maintenance came and gave us little dollar mouse traps from home depot. my boyfriend had to buy mouse traps to kill the mice because management did not care. The rugs were disgusting when I moved in, it look like they didn't touch the floors at all due to the animal hair and brown marks as if the last tenant maybe had a dog or cat. Long story short they didn't touch those floors before I moved in. I would not move in here. They don't fix anything. They keep your deposit charging 500 dollars for a cleaning fee another 200 for carpet and 200 dollars for paint. That is utter ridiculousness!! what paint charge 200 dollars a can of paint is how much??? We had chipped walls in the bathroom, the toilet had the most horrible rust ring around the toilet. tenants got their mail stolen. Our garage door would just open up in the middle of the night due to an electrical error. each year the rent would raise 100 dollars. The heat was controlled by the weather it would not come on unless it was below 60 degrees outside. it was so cold And the heat would not come on.. it was miserable. Cheap blinds that broke just from touching them. i will never stay in another one of thier apartments ever again! I had a horrible experience Rent was literally 1400, when I fell short never worked with me. Management threatened to go to the magistrate every chance they got, I couldn't keep up because of the yearly increase. I beg of you please go somewhere else. it's not worth it. The best part about the apartment was the location but it was supper noisy due to the nursing home next door.

We have had such a great experience with Aishel realty. Their Lawrenceville apartments are well…read moremaintained, clean, safe, and affordable. We really lucked out finding a 2 bedroom apartment in our building. We have lived here for 3 years now and love the parking, central air, laundry, gym, and secure front door. Any time we have an issue (usually our heater or air conditioner not kicking on), the maintenance person Rick fixes it immediately. Rick is the best!! He is so nice and patient, and really cares about the tenants. All of the maintenance guys are friendly and always say hi when passing by. Our refrigerator broke last year, and they ordered a new one and installed it just a few days later. I love that the management is responsive if you have an issue. Some apartments will never get back to you, but we have never had that problem here. We originally rented our apartment from Jeff, but the new manager is Nina. She is great too. The staircases and laundry room are cleaned every week, and there are nice flowers and potted plants out front in the Summer. I have no complaints about these apartments! It's also easy to pay rent on their online portal.

afraid of apartments, was in a fire almost 50 yrs ago!! after the neighbor next to me ,set her…read moreapartment on fire n left!! no thanks!!!

They charge a $200 fee that they dress up as being part of your first rent before you sign any…read morelease. If you withdraw they keep it, then point to fine text on the application saying it was actually a "holding fee" and they get to keep it for "damages". Scummy snake behavior, stay away.

apartment is decent - not new but not super old. unresponsive management unless it's something to…read moredo with the water bill which they pay for. Shadyside apartment has thin walls, I can hear my neighbors slamming doors. Apartment is also beside hospital so can hear street noise and ambulances.