I can't speak highly enough about Chapin Auto Glass. Dany, the Service Manager, is the consummate…read moreprofessional and was so pleasant to work with. He carefully explained the process to me and outlined all my options, and kept me informed of the progress of my windshield replacement on the day it was completed (June 3rd, 2026). And their pricing is very fair especially for the excellent service they provide. I would not hesitate to use them again and to recommend them to anyone who needs auto glass repair services.

On Wednesday, I called Chapin-Dany to get a replacement windshield for my Jeep Cherokee. Dany got…read moreback to me within 24 hours with my options and a quote. I was very pleased with the pricing and scheduled the service for today, Saturday morning. The installer arrived on time and got the job done efficiently. This is my third time using Chapin, and I have never been disappointed with their service. I highly recommend Chapin!

Genuinely excellent service! After having a terrible experience with Safelite, I decided to find a…read morelocal business to replace my windshield. When I called to inquire, I was immediately speaking with someone who was able to offer me at-home replacement the very next day, and for almost half the cost of safelite! The guys that did the work were incredibly quick and very friendly. The work they did was excellent. Although I hope to never need them again, Vitta will always have my business.

There are few sounds which elicit the visceral response as the dull "thud" of a rock/pebble/road…read moredebris striking a windshield. So I'm minding my own business cruising down I-66 (all within the legally mandated speed limits, of course) when the reverberation caused by a small object against my windshield causes my body to temporarily snap back to attention. I'm actually kind of surprised I've been able to escape thus far without damage to my vehicle with all the increased construction occurring on area roads. When I reach my destination, I inspect the damage and immediately notice the point of impact on the passenger's side and the seemingly tiny crater (about the size of a dime) is now starting to "spider web" out with the tentacles of the crack extending to the diameter of a quarter. Thankfully, my handy Yelp app located Vitta Auto Glass, as these folks did a wonderful job of repairing the damage caused by the road debris. I called the number listed and had to wait two days to schedule a visit from one of their mobile technicians; also bonus that these guys will come to your residence and/or business to make any necessary repairs or windshield replacements. On the date of the appointment, the technician called me ahead of time to indicate his ETA and suggested the best place to park my car to do the work (in the shade is preferable and of course, away from any moisture or rain). When the tech arrived, I identified the crack on my windshield and he even did another inspection and pointed out some other smaller cracks which I had not noticed before. These other cracks were hardly noticeable, but I appreciated that the Vitta Tech offered the option to replace the windshield outright for about $200, versus the $50 I was going to pay to have my crack repaired. As this is an older model Nissan, I opted just to pay the $50 to have the crack repaired. The entire process took about 20-25 minutes. The tech used a clear high strength resin to fill the crack, used an ultra-violet light to cure and dry the sealant, and then cleaned the entire windshield with a microfiber cloth. The tech also practiced good COVID-19 safety protocols by wearing a mask and gloves while doing the work, which I appreciated. After the repairs, if you look hard enough it is easy to tell that this portion of the windshield had a crack filled, but it's not noticeable enough to affect safely operating the vehicle. So I'm satisfied with the results. I highly recommend Vitta Auto Glass and super bonus in that the tech mentioned if I decide to replace my windshield within a year of the repair, I can apply the $50 towards the purchase/labor of the new unit. Now that's what I call service!

I had a great experience here getting the windshield replaced on my 99 Jeep Cherokee. Mike was very…read moreresponsive, friendly, and answered all my questions. They offered a fair price and kept me updated along the way as they did the work. I would happily come here again if I need any auto glass work done!

An easy and reliable way to get a windshield replaced/repaired. A latest-year car meant a required…read morechange in glass the manufacturer didn't include. The way Windshield City stood behind their work to ensure everything was perfect was admirable.

They deserve no star! I had a 9:30 AM drop-off. The system defaulted to "all day," but I showed up…read moreon time and stayed in the lobby. They still took people who came after me. I even spoke to the front desk and we agreed they'd "squeeze me in" -- whatever that means -- but nothing actually happened for hours. It took over 3.5 hours just to get started, and even then it wasn't done. If I hadn't said something, I'm pretty sure it would've been pushed even later. I was respectful the whole time. I didn't raise my voice or disrespect anyone -- I just pointed out that I was there since 9:30 and waiting. That should've been first come, first serve at that point. When I finally asked for my keys to leave, the technician started arguing with me and said, "so the other customers have to bend over to suit you?" -- like seriously? That was it for me. Completely arrogant and unnecessary. Then the front desk tells me to "show respect." Respect goes both ways. You lost my respect when I was left sitting there for hours and then talked to like that. I also overheard another customer dealing with a messed-up schedule and being left stranded, and staff gossiping about coworkers (not loudly, but loud enough for customers to hear). The whole place felt disorganized and honestly kind of toxic. No harm done in the end, but this is not how you run a business. If someone is physically there waiting, use common sense and adjust the queue. I genuinely feel sorry for the owner if this is how the place is being run.

Izzy is incredible checking you in! Beyond friendly and it was early in the morning. Smile on her…read moreface and knows her product. I was in and out in thirty minutes. Thank you Izzy and the team

Jonathan gave me the best price in the area for a glass replacement for a BMW. I called him and got…read morea quick quote. He was very patient and seemed very knowledgeable and professional when getting my information. When I made an appointment with him, he was very good with communication. He ordered my glass on a Friday called me on Monday to install. He also was very up-to-date on the ETA as he was installing the glass at my workplace. I would recommend Jonathan to anybody who is looking for a great professional business with a great price. His service was very quick and very clean. It took him about 30 minutes to install a new windshield on my car. I would definitely use him again if I needed him thank you so much Jonathan.

J.D.'s price to replace my broken windshield was lower than my deductible, almost half of the big…read morenational companies', his service was prompt and professional. Came to my office, checked in and got down to business. I highly recommend him to anyone who is looking for glass replacement.

True Shield Auto Glass showed up at my house on time and was very quick, worked efficiently, and…read moreleft no debris behind. The price was exactly what was quote through Yelp and there was no up charging. Before leaving the care of the window was explained to me in detail. Should I ever need have a window/glass replacement need I will certainly call True Shield AutoGlass.

True Shield offered the best price for original equipment manufacturer (oem) that I wanted. Most…read moreothers offered only aftermarket products. I received a quick reply and estimate from Carlos who did a great job and completed the work quickly and timely. I personally highly recommend this company.

I contacted them through yelp and they quoted a very reasonable price for replacing a…read morechipped/cracked windshield. Contacted them on a Saturday night and they scheduled me in for service on the following Monday. Very professional and very responsive.

Such a great experience with this company. They arrived early in the day which was perfect for my…read moreschedule and were extremely professional. If you want a company that pays attention to detail, are thoughtful, considerate, and prompt: these are your guys.