Elk River tire and auto Crystal greeted me and was…read morefriendly. After setting up the service I needed she asked if I would like a oil change. My car wasn't really due but the way she said it made me say yes. She then asked me to check out the web page by saying if you sign up you will get savings and a free oil change for your birthday. With good people like this up front making sure the guys in back get work. P.S guys buy her flowers.

I told them my issue then when I told them I didnt want them to work on it they charged me for a…read more'diagnosis' of what i told them was already wrong and I've never heard a tow guy talk so bad about a place, dont trust them

Their prices seem very high. I had an engine warning light on. They waned to replace the engine and…read morepractically everything else on the vehicle. I'm sure that would have fixed it.

I have been going to this establishment the last several years as they offer coupons on oil…read morechanges. They used to inform me of a whole bunch of other things I needed done on my car, but I never got the recommended work done there, so they quit telling me I need more work done. I never really trusted that they were telling me the truth, but now I wonder if they are even doing the inspections that they say they are. The coupon for an oil change I brought with me for my most recent visit didn't have an expiration date on it, but the manager said he could not honor it as it was "too old". There's a simple solution here - put an expiration date on the coupon mailer, then customers won't feel misled. After the service, I was sent an email to write a google review or to contact the owner via phone or leave a written message for him. However, the written message portion didn't work on either my laptop or phone. Overall, I cannot recommend this establishment based on not honoring their coupon price and the feeling that they offer the coupon to get your vehicle in so they can recommend other work that may or may not be needed.

I have been long torn about whether to leave a review or not, but now I believe it is time that I…read moredo because damage has been done and I need to let people know about it. I needed a rear differential for my V8 van. Previously I had been getting an unbelievable 18-22 mpg. Not knowing exactly what to look for, I asked several times if the part they had would give me the same mileage. I was told that the gear ratio was the same and I'd get the same mileage. After I bought it on good faith my mechanic told me it was a different ratio, but I had already bought this one and sold my core. I had to move forward. Right away it went down to 11 mpg. So I have been afraid to drive it with gas fluctuating between 2-something and $4. Their carelessness halved my mileage, and made it so I don't even want to drive the vehicle any more. I am reluctant to sell it because any buyer will be expecting 18 miles per gallon. Who is going to buy it when I tell them it gets 11 mpg now?

I have been sending people to this shop for years. I also enjoy their commitment to local racing…read more Never have I heard a bad comment or even a shread of evidence they are nothing above perfect. I dont believe a review from Anchorage Alaska from 2012 has any bearing on this company. Hope my five star can nullify it.

Told me 1 pm after lunch. Great service easy to get in good…read moreproduct Would definitely go back to them and get my tire needs or whatever services I might need on my car great people comfortable spot close to home

Had what I thought was a coolant leak on my 2019 Duramax. Turned out that it was a transmission…read morecooler. Front desk did a great job keeping me informed on the repair and I appreciate the straight forward fix on my truck. Took an extra day to get the vehicle back which wasn't ideal, but I know parts can take a little bit to arrive so no big deal. They did a great job and I'm glad I don't have to worry about my truck overheating or having problems. I'd recommend them to anyone in need of repairs.

Roger and Chris are rare gems in this world. They are very personable, in addition to knowing…read moretheir stuff. Just tonight, Roger knew what was going on with my car before he even looked at it. He could have done the work and made some money, but he told me the problem was from the previous work I had done, and he told me what to do to get it fixed correctly. He also told me where to get tires, since he doesn't sell them any more. He spent about 15 minutes with me, explained lots to me, and didn't charge me a dime. As a single woman, I am thrilled with a mechanic I can trust, a man who is more interested in service than in cheating someone. Thanks, Roger and Chris!

This guy is a small business with a big heart. He went above and beyond for my family. Trustworthy…read moreand honest. Worth checking with for your automotive needs.

Andrew checked things thoroughly, gave me explanations as he went, was honest, and went above and…read morebeyond in giving the best service possible. Thank you AF Automotive! Ms. G

They installed my trailer receiver but unfortunately they did hot put a casing on my bumper for me…read moreto be able to access it. I have reached out to them several times and sent them the photos as requested and still not heard back. They also had me drop off my car 6 weeks after initial estimate (which was fine) but they hadn't even received my parts for 2 weeks at least. They had my car for almost 2 months. After the initial estimate of 2 weeks, it was a bit ridiculous to be honest. Good quality for the most part, but I wish I could pull my boat/ trailer.

I worked with rick at the elk river location. I'm Not one to…read morereview unless I love a place or hate a place. They were very quick and professional and upfront and honest. They kept me up to date and left me with no questions to ask at the end of the service. My car is my baby and I don't trust it in many peoples hands- and I will definitely take it back to rick one day for auto body or glass work!

Corresponding online I told him I would be at the address given to me at the scheduled time. Drove…read more2 hours, arrived 5 minutes early, no response. Left my phone number, no response. Still have not received an explanation. Would avoid doing business at this time.

He cancelled the appointment. Then never shown for the next appointment. I went to someone else to…read moreget the issue fixed.

I have absolutely loved coming to Valvoline. It's conveniently located, the men come to greet you…read morewhen you're in the line and tell you how long the wait will be and which lane to pull into. I appreciate goin here for my oil changes and minor light repairs as opposed to local mechanic because the turn around time is unmatched andthey don't come back with laundry list of repairs that'll cost ya an arm, leg, and an elbow. Luv the customer service here

good luck getting an oil change every time i've come here it takes them 30 minutes to even start on…read morethe car in front of you leaving you to wait another 30 minutes for them to finish that car. basically you will have to wait an hour before they even have you pull your car in.