I have called multiple times to find out if they carrier a product!…read moreThen i emailed them but no response after 10 days I would say they have horrible customer service!! Go to their competitors. Called others and received immediate help!

Great service from a local employee owned business! Everyone here is so happy and helpful!read more

-Hardware Hawaii, the contractors choice but you can still come if you are not a contractor…read more -Always friendly staff who are able to come and try help you for whatever you need. -I had a hard time trying to locate a missing halogen blub but Hardware Hawaii was able to help me and I was able to grab a few more Employee tried to recruit me to an MLM, but I politely declined but I didn't say anything because I know times is hard out here in Hawaii.

Recently I visited the Kailua and Kapolei Hardware Hawaii stores. Both stores the employees are…read moregreat!! They greet you as they all pass by and ask if they can help you find what you are looking for and go out of their way to make sure you are happy! There was a fishing reel that I wanted and it appeared Kailua store sold the last one so I decided to head out to Kapolei the next day. There was a sales associate named Chels who greeted us as we entered the store and helped us. When she could not find the reel because they were all sold out, she asked Kiana to help us. Kiana told me that they do not have any but will check Kailua. I told Kiana that I was there yesterday and they don't have any. Kiana called Kailua and asked them to do a visual and Kailua found that there were 3. Kiana asked Kailua store to hold one for me to pick up. I went to Kailua and bought 2 reels when I was intending to buy only one. I also bought a folding cot at the Kapolei store. When I picked up my reels at customer service in Kailua, I saw that they had a zippo lighter for sale. My son told me his zippo lighter required a special lighter fluid. The nice women in customer service told me it doesn't really have to be Zippo and I could use Ronson so I bought a can of Ronson and a torch lighter at Customer Service. I am leaving this review because of the excellent customer service at both stores and the great hardworking employees that go out of their way to help you. They are professional, knowledgable, and friendly. Kiana and Chels really made me happy and this review is mainly for them and the customer sevice sales associates in customer service at the Kailua Store.

Checked out their store which said they opened at 9am I got there at 9:54am & no one was there…read more Tried calling several times with just a message but no one answers. It would have been easier if they fix the hours or really put the correct hours. Such a disappointment for customers who want to check it out! Call before you go because it seems that no one is really there!

A hidden treasure in the industrial area of Kapolei; you never know what you will find in this tiny…read morelittle warehouse. People & businesses donate random things; furniture, household items and some clothes; used and many new ones. One can find kitchen/bathroom cabinets, boxes of wooden floors and even commodes all at very good prices; for any DIY's. I found an amazing heavy duty pedestal fan with Lights. I was excited and took it home right there and then! I was disappointed when I took it home and set it up! All looked perfect, but the blades stopped turning. The pedestal is well made with heavy metal. I immediately called the store for their opinion. Forrest, their amazing employee (a stellar handyman in my opinion); came to my home to look at it. He immediately determined the issue with the turning of the blades and fixed it! Simple as that!! I cannot say enough: these people's heart truly reflects their name; Habitat for Humanity! Forrest went out of his way in helping this old lady and my handicapped husband. I will return periodically to look for more surprises at deal prices. I will definitely recommend you stop by and check out the warehouse (but please know it's not a fancy place!)

I placed a large order, and was NOT told when i called to pay for my order, that all sales are…read morefinal! Gal said the delivery form says all sales final, but at that point it too late! I had a whole pallet of concrete blocks left and called to return it! The gal was so rude! I asked to speak to Charlotte the manager and she was just as rude! Said they would pick up for free, but no refund! My leftovers were valued at $600! So I just had to hire a handyman to move blocks from my rental to my house and had to find use for all these blocks! I think when you place and pay for your order they need to notify you all sales are final! I would NEVER order from them, nor would i refer anyone to utilize them! Horrible customer service!

All the differnent variety of rocks gravel and cement...office people are very nice and…read morehelpful..outside workers as well..ruben and the boys getting things done right and fast..been coming here for a while now.

Very well operated factory..ed and crew doing a great job..just noticed they were installing their…read moresolar panels which covers their whole roof which is pretty gigantic..clean area and very well ran..bonded materials is the real deal.

If you need supplies to do a sealed / stained indoor or outdoor concrete floor, look no further…read more This place has the stuff that cannot be shipped to Hawaii and is hard to get in california! Good people and good prices. Highly recommended!

My son and I visited the office and showroom today. Super friendly staff and really knowledgeable…read more They answered all the questions that we had and were very kind to us. Highly recommend!

I went to Lowe's and noticed they carry Honsador wood. The next day, I went to Honsador to get a…read morequote. To my surprise, Lowe's sells the same Honsador wood for less. I thought I would save by going straight to the source but was mistaken. The quotes were for the exact same type of wood. I understand wood prices fluctuate but I checked Lowe's today and the price is the same. For example: 2x4x8 Honsador Lowe's $12.75 $9.84 2x6x8 Honsador Lowe's $19.06 $15.47

Friendly and prompt service when I needed some replacement slate roof tiles. They value their…read morecustomer and make that extra effort to make sure customer needs are taken care of. While waiting for a staff member to come back out with something for me, every employee that passed me asked if I had been helped. They pay attention to what's going on and recognize that taking care of customers is important. Left a good impression...enough so that I decided to write a review for them.

Beware. What you see in Total's brochures or their samples at Home Depot may not be what you get…read more In our case, after much shopping we chose their "Manoa" product for our bath vanities. We ended up with contrasty narrow vertical striped grain pattern instead of their advertised softer more variable grain. They claim it is the same wood species and that they simply use whatever they have in stock. Very disappointed! Will try to post photos.

We had our kitchen remodeled eight years ago by Home Depot, using cabinets (African mahogany) from…read moreTotal, and it was absolutely gorgeous back then, and everything still works perfectly and looks great. I haven't even cleaned anything since the tenants moved out, some of the knobs and shelves are a bit dusty still, but you can see that it's holding together really well.