This place is awesome! I got my first tattoo here and the artist was understanding and also very…read morehelpful in letting me know the process! He also followed up after the tattoo was completed to ensure healing was going well! Highly recommend this place! Very talented

Preface: whenever I'm unhappy enough with service to leave a less than stellar review, I take a day…read moreor two to figure out if I'm just frustrated, or the service/experience was legitimately bad enough to warrant that review. I'm super glad I did in this case, since a friend pointed out something I hadn't realized. I came in based on excessive amazing reviews of both tattoos and piercings. I went in initially on Saturday evening spur of the moment, but was told the piercer had just left for the night and wouldn't be back till Tuesday. That's what I get for not making an appointment or calling ahead, but like I said, spur of the moment. They told me she'd (Karina) be back Tuesday. I figured if they're referring to a single piercer, then she presumably has experience with this piecing and decided to come back Tuesday. So I went back on Tuesday. I called ahead but didn't get a response. To their credit, I got a call back after I went in 20-30 minutes later and they had been packed when I came in. I guess Karina is the only piercer that does the bridge piercing, so after she cleaned up, I came back and she prepped my face for the piercing. Maybe she could tell by looking that I had the anatomy for the bridge? Idk. Then she put the marker on my face and let me check the placement and had me lay back. She didn't even offer to let me see the piercing first, I had to ask. She was intending to use a curved barbell, despite many other piercers advocating the straight one to avoid changes in tension, to prevent gravity from pulling the curve downward and making the claim of reduced tension redundant, and mitigating rejection risk. I believe the piercers that I've followed online, blogs, Instagram, and tiktok. I don't think I can do research and know more than a trained professional, so I read what the professionals said. When I asked for a straight barbell, she seemed frustrated and claimed she didn't even have any straight barbell options despite having a full container of barbells labeled as such and insisted that she's been piercing for 19 years. (Idk their gauges but it was definitely unbelievable considering the boxes were labeled "straight barbells") I'm not trying to negate her experience, but I felt very judged for both wanting to know and having an opinion on what went into my body. If I want to mitigate rejection risk, why should that option be judged? This is a piercing I'd like to keep. It wasn't until I called my second option for the piercing and was asked a few questions and told the pricing that I realized none of that had been discussed at West End Tattoo & Piercing. I even had to volunteer my medication list as described in the paperwork, since no one asked. I wasn't told their pricing before she intended to pierce me. I don't know what the tattoo process is like here, since I've never been for that, and I definitely verified the other location pierces with straight barbells. Lesson learned. I will say everyone was friendly and welcoming until I questioned the piercing jewellery, and the decorations are awesome, but I won't be back, even for a tattoo. Added after reflection: omg, no one spoke to me before any expected piercing about after care, possible migration/rejection, other risks like scaring, etc. I hadn't initially recognized that lack due to my own research following other piercers, but recognizing it now is terrifying. 2* because they were very welcoming when I walked in, and willing to squeeze me in without an appointment.

My bestie was in the mood to get tattooed but I know her attention span is... flaky at best. I took…read moreher here so she could look at tattoos I knew she wouldn't get, and jewelry I knew she would. Everyone was super friendly, very welcoming despite her asking about getting a sleeve as a walk in, and in the end we ended up with way more jeweler than I expected her to buy. She got some jewelry changed out, and I came away with a new piercing. Overall, we definitely had fun and got some really cute jewelry

If you're looking to get pierced, definitely make an appointment with Nycole! The whole experience…read morewith her was outstanding, from consultation about the best piercing for my anatomy, jewelry selection, and then the piercings themselves. She recommended a double nostril when I was torn between a nostril and a septum...I didn't even know it was an option and it was the perfect solution for me--I'm so happy with it! We did three piercings at once, and all went so smoothly...truly did not feel them at all. She put me at ease during, and her aftercare instructions were great and they all healed beautifully. Can't recommend her enough (and have more planned soon so will also be scheduling with her!!). Thanks so much, Nycole!

I went to Heroes & Ghost piercing to get my conch pierced. Expensive, but Joey was very good. He…read moreexplained everything and was gentle and kind. I also like the jewelry selection. I'll go back, no questions. Sometimes it's worth it to pay extra. Preciate your customer service. Pain level- 4/5-10. And it was only for a second so good deal. I love this, it's probably my favorite piercing. The guy at the desk answering all my questions I didn't get your name, but thank you very much as well ! 4 stars only because of pricing.

I lost my mom the day before Mother's Day this year. I went to Heroes and Ghosts as a walk in. It…read morewas way busier than I figured it would be and I ended up waiting for over four hours...that is not a complaint at all. I've been in a ton of tattoo shops over the years and have had to wait many times. Daryl got done with his very long appointment and took me up to his area and hooked me up with my little memorial to my Mom. He and I talked about he had been through a similar experience several years before. Without trying to sound corny as hell, he was what I needed right then. I live several hours from Richmond but I will make the trip again.

My daughter wanted a tattoo for her birthday so we headed to Lucky 13 around Noon on a Saturday in…read morehopes we could beat the crowd. We went to Lucky 13 a couple years ago and really enjoyed the experience so we knew this was the perfect place to go. As soon as we walked in, it was pretty packed. I planned on getting a piercing but when my daughter and sister consulted about a tattoo, they were about 5-6 people ahead of them but they put their name on the list in hopes it wouldn't be too long of a wait. The piercing area was a little busy but the wait wasn't long at all. The majority of their piercings are $20 so I decided on the Forward Helix and my Third Ear Lobe piercing. My piercer was great and made sure I liked the placement before piercing my ears. While we waited, I also bought new jewelry for my Naval, Tragus and Rook piercings, which they changed out for me. With jewelry being only $10, I felt like a kid in a candy store lol. Unfortunately after about an hour, my daughter and sister didn't move up in the wait list so my sister decided to get a Tragus and Second Ear Lobe piercing and we decided to leave. The service at Lucky 13 is great and with it being a pretty popular spot, expect long waits for tattoos! They open at Noon on Saturdays so definitely be there as soon as they open to avoid long waits. I absolutely love the pricing of the piercing. For $90, I got 3 piercings and 3 pieces of jewelry. Definitely check them out! Update: My Forward Helix jewelry did fall out after about a week so make sure the jewelry is very secure before leaving.

I've been coming to lucky 13 for a decade now and have nothing but nice things to say. Abel has…read morebeen my artist for years and Ill continue to use him until I run out of space on my body. The staff is friendly and welcoming and the artist are professional and accommodating. Definitely a staple of Richmond in my eyes.

Dave Zobel is pretty much Jesus with a tattoo gun. He's always taken good care of my fiance and me…read more All Zobel all the time. No artist compares. Zobes for life.

My favorite part was when another artist said "think of bob ross!! Happy little accident!" as I'm…read moreliterally sobbing on the table

when i go to graffiti ink, i always have and always will go to ed. hes done 5/6 of my tattoos and i…read morelove each one of them. the shop is clean and has music playing, the atmosphere is just nice overall.

The piercing itself was fine. What you'd expect from a kiosk place. The problem I had was with the…read moreupcharging. The website states free piercings with purchase of earrings. I chose a pair for $88. My bill was for $137. When I looked at my bill later, they charged $95 for the earrings, another charge for the protection plan, and another charge for cleaning solution. I did not at any time request the solution or a protection plan, nor was I asked if I wanted it. I would have said no to both. Be careful if you decide to go there.

Jewelers are kind and courteous. Also, good with kids. Overall, they provide exceptional guest…read moreservice. I would highly recommend this location over all other locations in the Richmond area. I live 45 minutes away, it's worth the trip. -- Loyalty -- If not from overseas, our family gets our jewelry from Pagoda (5+ years now). Only problem I've ever had with the Pagoda company is their change in earring back pieces. Seems the current ones are cheaper quality than that of which they had few years ago. Always get coverage it's reasonably priced and helps in case a manufacturing error occurs.

Our experience at Electric Pair O' Dice was PARADISE!…read more I'll go into detail for parents considering signing off on a piercing for their teen, as I was. Reviews helped us settle on this tattoo & piercing parlor. It looked as legit as could be and already had good testimonials and insta pics. It was even better in real life. My 14 y o daughter did all her own research for a septum piercing, saved up for it, and felt ready. Of course she was still nervous and had questions for her piercer. Enter Tina. Trust me, if your minor is getting a body piercing, Tina is who you want holding the needle. She came around from the counter, sat on the bench with my daughter, answered all her questions, eased her anxiety. From this conversation alone, I knew my daughter was in good hands. If you're wondering what to bring, they took her state ID and birth certificate for age verification, and my license for parental authorization. Fill out a form and it's on to the piercing booth !! Tina explained each step directly to my daughter, respecting her as the informed client. She was clearly in tune with my teen's body language; I cannot emphasize enough how well Tina kept the energy in the room a perfect balance of relaxed anticipation. She took care preparing my daughter's little nose, gently probing to identify the "sweet spot" while talking her through all of it. My daughter said the needle was less painful than she expected. She's been so excited for this moment and is really thrilled with the result. Her silver septum clicker looks adorable, and she is relieved it's perfectly centered. Care instructions were provided along with cleaning solution. Tina made sure we understood what to expect of the healing process and set us up with a few checkup appointments. I recommend Electric Pair O' Dice and Tina specifically, 100%. Yes: teen friendly

owner made me real uncomfortable. piercings got infected too and. I know how to take care of my…read morepiercings. the guy was rude and aggressive

We came back for Max on our anniversary and are so happy we did! The shop is still just as clean…read moreand welcoming as remembered. Max did an awesome job, just like last year. See you again next year!!

They close at 8:00pm I came in at 7:40 for a piercing, no where on there website does it say they…read moredo the last piercing at 7:30, ridiculous

Late reviewing this, but it's stuck with me... Years ago I had an appointment for a tattoo that I'd…read moreput a deposit on. I was on my way to the appointment and called to let them know I was running late after leaving work early. They told me I'd need to reschedule because they had computer issues and lost all their appointments so my artist was currently working on someone else. I never got my tattoo or my money back.

Came in for the tattoo revival and was blown away with the piece that I had done. Kevin was a…read moreconsummate professional and did amazing work. Could not recommend Kevin or the entire staff more. Looking forward to many more visits to come.