My friends and I stopped in on the fly, and this place was super cool. The piercer we had was amazing, and she made my friend feel super comfortable with getting a piercing. I just got a jewelry change, and they had great options to choose from. I'd recommend this place to people!!! read more

Warning....got a tattoo last weekend. Simple small E on my ring finger and this thing is a mess! The lines are crooked, some places are missing a line all together and it's just a whole mess! This is going to have to be removed for sure. read more

Enigma Studios - Tattoo Near Me - Richmond, Virginia

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Did a walk in, to get a rib tattoo done. Ash was quick with it and was extremely easy to work with. Very happy with how the tattoo came out with. Everyone at Enigma was very nice and quick to help you. The shop had a good vibe. read more

My experience here was great! The piercing expert did an amazing job with ensuring I was knowledgeable about the service/product. The vibe was cool also as there was some really good tattoo art around also. read more

I have been here three times now! I got my third nostril piercing re-done as well as jewelry replaced and my surface tragus done, all by Laura Byrd! Unsure of this piercers pronouns but they are SO SWEET. I've had an incredible experience, every time I have gone into enigma. I believe my nostril was around 150 including tip, but I did choose a fancier piece of jewelry to be pierced with paired with a new piece for another piercing. I believe my surface tragus was arounf 170 including tip and this time I also chose a fanicer piece of jewelry. They are super friendly, super cool lobby set up, this place is known as a the sister piercing location to River City tattoo, so both locations often have the exact same piercers, depending on the day! and they ALWAYS have good music playing. very clean/sanitary and very thorough in the piercing process, and you as the customer are heavily included in what's happening in the room while they pierce you! read more

Yes I pulled the trigger and finally got the nose piercing I always wanted, but was too much of a punk to have done way back when ( besides my dad would have killed me ). My great niece was my hype girl ( I'm easily manipulated by my 13 yo niece ). She said it would be fly on me, he he gotta love her. The place was clean, decorative and they accepted walk ins ( big ups). They had an amazing selection of hole fillers, and tattoo designs (may get a tat next). @piercingdynamics was my piercer ( I can't remember their name, just what they wrote on the card). They were a really calming person, with humor and charm. I was sashayed to the pokey room, to gitter dun! I was given an explanation of the process as I was experiencing it. It was brutal, but smooth! I'm glad I did it and will be returning for more piercing/tat fun ! Go check them out, don't take my word for it. read more

Enigma Studios - Inside - Tattoo Near Me - Richmond, Virginia

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I have been there three times for both cartilage and lobe piercings! The staff is incredibly professional and knowledgeable, and takes a great deal of care to make sure that you feel safe and are getting exactly what you want. The placement of every piercing that I have received is absolutely perfect - something that they are also thorough and careful about. 10/10 recommend!! Five stars in my book! I'm going back for all of my piercings. :) read more

I went here to replace one of my nose piercings, and my sister decided last minute to get a few new piercings done. The piercer, Laura, was so incredibly kind and energetic, and helped my sister pick out the perfect jewelry. She didn't rush us and we felt very comfortable around her. The piercing process was quick and easy and Laura explained the whole process to us. You can tell she really cares about her clients. Thank you so much and we will definitely be back! read more

I pooped and then the employees started complaining about how the entire building smelt like farts and two of them literally left plugging their nose and then they had to lysol spray the entire place and i was like Guyes please what is a girl to do!!!!! I was nervous i had to poo!!!! other than that humiliating experience yeah it was good read more

I had Laura pierce my anti-tragus, and I had such a great experience with her! She was so kind and really took the time and attention to make sure I loved the placement. She is also considers what future piercings I would want and how that would affect placement. Best piercing experience I've had so far! read more

I came here a few years back and got my tattoo done by a guy I think his name was Dan or Donny anyway so I was excited to come back and get a tattoo this weekend. Upon walking in I was barely greeted then when I started explaining and went to my phone to show the guy and guy at the counter I was basically ignored and he the girl walked off and the guy seemed to begin to start helping someone else. I was so disappointed in this experience. I went over to lucky tattoo and the guy told me that they don't like black and brown people and that was totally the opposite of my first experience I was in shock. But yeah I went to where I was appreciated and not tolerated. Thanks but no thanks enigma never again read more

My daughter went to get her nose pierced, she allowed great support for my daughter she let myself and sons in the back with her. Very professional, clean atmosphere and good vibes!! We will be returning. read more

Got a double helix here a week ago and had a great experience! Every employee i talked to was very polite and helpful. My piercer, Laura, was amazing and very friendly! I will for sure come back here for more piercings :) read more

Impossible to get service here, I've tried so many times only to be turned away. Finally went across the street.

came in for a walk-in tattoo today, absolutely thrilled with the experience! everyone was very friendly and professional! Jay & Ash & Angie are amazing!! read more

SCAMMMM!! They don't take returns or do exchanges!! I bought the wrong piercing for 30$ from here and haven't used or opened the packed and they won't return or exchange the piercing! Not to mention Lucky right across the street sells the same piercing for 10$!! They also charge for piercing changes where you could easily find somewhere that does it for free. Place is a SCAM all they care about is money not about their customers. read more

Popped in quick today for replacement jewelry. Adam (I think I'm remembering that right- I'm terrible with names) was super friendly and helpful and was more than willing to cater to what I was looking for! 100% great experience! read more

I have gotten a number of piercings done here at Enigma, mostly with Shawn. As compared to their main competition from the people I know and I have been to for other piercings/tattoos (Lucky 13) I really feel that this studio takes their time with you, individualizes to you, and uses a variety of high quality and beautiful products. Love them! Also, I've never had to wait more than 10 minutes to get started. read more

I walked in early on a Sunday and was politely greeted by the associates at the desk. I hadn't bothered to make an appointment since what I wanted was rather simple. I was immediately referred to Jeff for my 3 stars : ) Jeff gave me very much appreciated brutal honesty regarding my design and area that I wanted my stars. Even though the vision of my tattoo when I walked in was a bit different than what I walked out with, my best advice would be LISTEN to the experts. It might not be what you want to hear but it's what they do for a living and the design will be with you for a lifetime. Jeff was super passionate about his work even though all I wanted was a few stars. I don't think that you can get much better customer service than that! The studio was clean and decorated nicely. I will definitely refer Jeff and go back specifically for him in the future. I had stopped at another tattoo shop before Enigma and had a very different experience. If you walk in with your vision and the artist provides you no feedback, then it's definitely a bad sign. Jeff is clearly experienced and a talented yet to be discovered tattoo artist in Richmond. read more

Enigma Studios - Tattoo Near Me - Richmond, Virginia

Had the best piercing experience! Just walked in to get double helix piercings, and was immediately helped, there was no wait. Laura was the kindest piercer, walked me through everything. Once I told her my uneasiness about needles, she made sure I was comfortable and safe, and even watched me and gave me some juice to ensure I was okay afterwards. The whole process was super quick, and affordable!! It was only $35 for each piercing, and the jewelry was $30 a piece. It was so worth it, I'm incredibly happy. I would recommend Enigma, specifically Laura, in a heartbeat. read more

walked in late, about an hour until closing with no appointment. Was seen fairly quickly & my tattoo was done in under 10 minutes. The girl was nice, can't remember her name though. Didn't make me feel like a shitty customer for walking in so late. $80 plus tip. Love the way it turned out. Tattoo artist was mindful of my birthmark on my arm, told her I didn't want the lettering to touch it & she did a good job. read more

My boyfriend and I went here hoping to get tattoos. We waited for an artist to come talk to us. He came up and was very condescending about the art we wanted and essentially told us he wouldn't be able to do what we wanted. He acted like he didn't have the time of day for us and his energy was extremely negative. We ended up going to Lucky 13. As we walked in, the two women behind us in line at Enigma were right behind us, and were also unimpressed with Enigma. I wouldn't recommend going here. read more

Started a half sleeve and the artist never would write me back to finish it. Funny enough my next session would have been the one my initial deposit would have applied to. Almost 3 years later and after a lot of unanswered emails from my original artist, I've found another artist elsewhere who's going to finish my sleeve. I've only waited this long to review to give AMPLE time for the artist to respond which never happened. Take your money to another shop, period. read more

I was never given any after care instructions or cream when I said these were my first tattoos so I had to ask a friend. Also a letter on one of my tattoos was also cut out it was supposed to say serendipity but instead looks like erendipity) but I guess that's on me for not noticing it before I left. Nice people and great atmosphere for it being my first time though! read more

I'm pretty impressed with the service here!! My friend went in to get her nose pierced & James took the time to thoroughly explain to her the healing process/after care procedures. Although my friend brought three of us in with her, James didn't seem to mind. He was really friendly & accommodating. In contrast to my piercing experience in Charlottesville, James demonstrated great care. In addition, I had wanted to switch my conch jewelry for a while & found a simple seamless ring that I liked at Enigma. James was also nice enough to do a fitting for the jewelry to ensure that I liked it- which was cool of him. I honestly would make the hour drive to get my next piercing at Enigma. My friends and I left the studio pleasantly surprised with our experience. Highly recommend this place if you're in RVA! read more

I love this place! I went here to initially get a piercing, but then decided to get a tattoo. I was met with a traveling artist named Scott Sketo who was the coolest guy ever and captured my vision for my tattoo entirely. Coming from NOVA, I was totally scared to know the price because of such great line work and coloring, but was surprised to find out it was half the price of a comparable tattoo I got back home. Loving this place so much, I went in again a few months later--they moved their store to the room next door and it was much cozier and the tattooing stations were more exposed--kinda what I'm used to, as opposed to going into a room to get a tattoo. Anyway, Dustin Davis tattooed me most recently and he's basically the hipster of tattoos; his motto is "if you're not doing it fast enough, you're not doing it" about tattooing. Yes, that may sound pretty scary but he works extremely efficiently; I was in be shop for less than an hour and a half from the time he started drawing to the time he finished tattooing! He's a super cool guy with a great style and I'll definitely be coming back. read more

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They're rude and unwelcoming and won't let you be with your friend while they get their tattoo. They also don't let you see them open a new needle. Very sketchy and overpriced. read more

Wanted to get this piece at Enigma but they told me the font was impossible to do and the lettering was too small. After wasting an hour and a half of our time going back and forth between the condescending middle man and the artist (which doesn't even make sense, we should just be able to talk to the artist directly) we finally decided we didn't want to get tatted there because 1. What they came up with to replace what we asked for didn't look anything like what we wanted, 2. They wanted to charge me $150 for that ^ except it was enlarged by 200% and the font was ugly, and 3. They were rude and unhelpful the entire time. I kept asking the middle man, who was covered head to toe with tattoos, for advice on what he thought might work or look good and he kept saying "idk, it's your tattoo, I can't tell you what would be best or not," like he shouldn't be an expert on answering these questions?? Once we told them we changed our minds, we heard the artist shout "what the f***!?" From across the studio, expressing that they were obviously pissed. They kicked us out. When my friend realized she forgot the paper she printed her tattoo on, we went back for it and they sent their 6'+ body guard to tell us we couldn't have it back because they already threw it away and taking it out of the office trash can would be a safety hazard due to covid. We ended up at another shop right across the street who gave us *exactly* what we asked for at a very reasonable price and got us out of there in less than an hour. If the artist personally didn't have the skills to do what we asked for then they should've just said that instead of wasting our time and insisting that it simply couldn't be done. Total jerks, don't give them your business. read more

Loved the staff, everyone was super sweet and super professional. overall great studio but they move annoyingly slow. I know it takes a while to sterilize jewelry and do paperwork but i've been to many different piercing studios and it's never been this long read more

Had my nose piercing done here by Morgan and it was great! I've had my nose pierced two times before and it has always had problems in the healing process, so I was willing to pay more for better quality. He was super experienced and talked me through everything, and gave me great aftercare instructions! This is one of the best piercing experiences I've had, couldn't recommend enough. read more

After finding Tattoo Day seemed to be the same Day as Presidents Day. This place smelled of cigarettes for a hundred years.The two artists seemed like we were bothering them.They don't take credit cards which seemed like a flag to me. We decided not to go back-we didn't have cash.You know if you are going to deal with the public,friendly never hurts.I own a business here in Richmond and you just never know who you can p off. I would never recommend this place and to top it off ,this is the first bad review I have ever written.,Thank you for making me go to the length,I normally wouldn't go.You P'd me off. read more

Really friendly and accommodating. Went there for the first time for my 6th tattoo and they worked with the design I brought in. Was in and out quite quickly. Had Beth as my artist and am very pleased with my tattoo. Accepts credit for jewelry, but need cash for tattoos. ATM is close by, though, so it's not a problem. read more

I had my first tattoo done at Luck 13 yesterday and it was so exciting that I wanted to have two more done the day after! I Decided to try Enigma Studios to branch out and that was a mistake. After a bit of persuasion with the size of my tattoo, I was guided to my artist who was not welcoming at all. He was very condescending and when I added a preferred detail about the coloring, I was told that 'it would age poorly' and 'it was a mistake' but 'you're the one who has to wear it.' He did not say a word to me after that. The tattoo is fine, but I would not recommend this establishment. Lucky 13 has very very talented artists, better prices, and a better environment all around :). read more

I got my third tattoo here, which is much larger than the first two, and it turned out fabulous. I'm always getting compliments on it, and I just love it in general. I had originally tried going to River City Tattoo, but they were booked for at least 2 hours, so they sent me over to Enigma; I think they said something like Enigma is part of RCT, I'm not sure. I had to park a little bit away, on the street, which made me a little uneasy, but I guess that's the city for you. I popped into their place, and was happy with the way things looked. It wasn't dirty, and it hard vast hard wood flooring, The lobby was quite large. I'm ashamed to say that I don't remember the name of my tattooist, but he was quite friendly, and extremely patient. I showed him the picture of what I wanted, and he was able to work with it. He tweaked it around a bit, brought parts of it out, and we were able to get it on the part of my body where I wanted it. Again, it looks fantastic. While I was waiting, he was tweaking the picture, I was highly amused and passed the time, listening to this one moronic would-be customer who came in. I felt extremely sorry for the staff, because she couldn't understand the simplest of things. A female staffer, who was a piercer, was dealing with her first. The piercer kept explaining different earrings, and the differences in prices. What's so hard to understand that gold costs more? But I'll move on, because that doesn't really have to do with my own experience there [I learned after I used the bathroom that they sent her to Lucky 13 across the street. Those poor people!] After the design of my tattoo was done, the tattooist led me back to his room, and got to work. I have to admit, I was a bit surprised at how long it took to complete, but one doesn't rush art. Or pain. Thankfully it didn't hurt as bad as I thought. I've heard stories from friends about how one of their friends chewed through his lip, leaving it bloody and raw from trying not to scream. I'm happy to admit that I sat still throughout the whole thing, and didn't cry out, and my lips were completely undamaged. The price was also more than I expected, but it's quite fine. It turned out beautifully and the guy was very nice. All in all, I would recommend this place to others. read more

extremely upset with the nipple piercings i got. they're pierced unevenly. i went in to ask the lady at the front desk about them to see if she could re-pierce the crooked one and she gave me and my sister nothing but attitude and didn't even answer my question on if she'll re- pierce it so my sister and i just left. definitely not returning to this tattoo /piercing shop! if you go to this here to get a piercing DONT get the short woman at the front desk with tattoos!! read more

I've gone to this place twice now for tattoos and each time the staff has been super down to earth and very willing to help you out. Both times were walk-ins, and they still really took the time to make sure I got what I came there for. Pricing also isn't bad at all for the service and quality! Highly recommend! read more

I'm not sure why some of the older reviews are so negative, however I think this place is great! I had my first two tattoos done at Lucky 13 and the artists I had weren't very friendly and didn't explain much. This past weekend I ended up at Enigma and was greeted by the two guys at the front. Once my artist, Beth, came in she introduced herself and asked to see my ideas and promptly went back to her station to draw up a sketch for me. Without even having pictures in hand, she took my ideas and made the final product into a result far more above and beyond than I could've imagined. During the process of my tattoo she went through the entire process of what she was doing and even made some light conversation with my friends and I. Overall, if you want amazing artwork from a super friendly gal, go see Beth! I'll definitely be back to see her for any future work I'll get! read more

Enigma Studios - Done by Beth! Love it! - Tattoo Near Me - Richmond, Virginia

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I've been getting ink from Enigma, from Freeman Martin mostly, for damn near 20 years now. I go in there to get my bf his 1st tattoo, some letters the size of a credit card, & all of a sudden Freeman wants to charge me $200! That's way overpriced for that! Then he was so rude when I questioned him. I've been sending him business & bringing my kid there too & he acts like he's too important for my little tat? We left, thoroughly insulted & disgusted! We'll NEVER come back & I'll tell everyone how awful we were treated! Don't go there, unless u like being ripped off & treated like crap!! read more

Beth was extremely amazing! She really does great work and she's great at what she does. She did a tattoo for me about a month ago and I love it. She did my boyfriend's tattoo today and it looks amazing and the prices are a hell of a lot better than Lucky 13. Glad y'all have some great tattoo artists. Thanks Scott for drawing it and that's Beth for tattooing it. AMAZING!!! read more

Enigma Studios - Tattoo Near Me - Richmond, Virginia

I really enjoyed getting a piercing here, the staff where incredibly nice and supportive. i totally recommend this place