Passed out after my blood got drawn and they gave me a juice box. I'd go back just for the juice…read morebox treatment Went for blood work and there was no wait, they were ready at the time of the appointment. Everyone was super friendly. Not sure if passing out is a requirement for the juice box but I'm sure if you ask they'd give you one (very friendly staff)

I love the concept but I showed up for my bloodwork that I booked online with this location & was…read moretold upon arrival that the biomarker testing I ordered was not available there? No one had reached out to me beforehand. They were not knowledgeable of the testing when trying to book at the counter. I didn't receive an email or printed receipt of the bloodwork they did. I logged into the portal & no receipt or blood work pending there either. SAVE your money & skip this place. I much prefer LabCorp or Quest.

The woman at the front desk was very helpful and made the whole process easy. Norman, who took my…read moreblood sample, had such a light hand and made my experience with getting my blood drawn really nice. I would definitely come back to this office.

Company should either close location or add to work staff. Person seemed to be over worked and…read morealone. To think this company is publicly traded. Person who did work thankfully was great under harsh conditions

I visited the Plano office located at 1800 Preston Park Blvd ste 102…read more The lady that waited on me was very professional and very helpful. My experience was pleasant. Thanks, Erika

Surely one of the very worst aspects of falling ill is the possibility of having to engage with…read morethis organization. Getting an appointment is difficult because it requires app access and their app is flawed. Why don't they collect specimens on weekends port after 5? Creepy waiting rooms. Poor to non-existent phone access. Feels like being in a dystopian scifi movie when I arrive at the site and must engage with the robot check-in podium. Some staff project a warm, kindly spirit but most act like machine components. Maybe I'd overlook all of that but they don't consistently deliver reports. I trust my doctor but not these people.

This place is completely incompetent. I have come here for years because it is where my primary…read morecare physician sends lab orders but I have finally had enough and will be requesting he send my lab orders elsewhere. They have run incomplete labs (while fasting), required me to return (fasting again), only to tell me they could not run labs after waiting over an hour after check in. They have no respect for others' time or well being. I have seen empty lab vials dropped on the floor and reused. Wait times are absolutely insane every time. The staff admin are disorganized and communication is lacking. Avoid this place at all costs, there is a quest nearby. If I could give zero stars I would.

I'm participating in the Texas Coronavirus Antibody Response Survey that helps measure things like…read morehow many people in our area already have COVID-19 antibodies, and how long those antibodies last. This will be a year long program and it was important to me to find a lab close by. Clinical Pathology uses the Sonic Scheduling app to verify and confirm your appointments. It's easy to cancel and reschedule if you need to. Everything was done by text so when I arrived all I needed to do is say, HI! They knew exactly who I was and why I was there -- no worries. This was a lovely friendly group of ladies! The appointments are spaced out enough that the lobby was empty when I arrived and only two people when I left. Everything was clean and organized. My phlebotomist got me on the first try and I'm known to have invisible and tricky veins, lol. I look forward to finishing this process with Clinical Pathology Labs.

Could not get the procedure done without paying out of pocket for $500. Test. Medical would not pay…read morefor it even though it requested by a DR.

Never take a child here. While I was waiting, I could hear a child wailing and being told you need…read moreto just relax. It is very dreary. No human contact during check-in. If your needs don't fit one of the boxes you're out of luck. Back to the child. There's just no reason for this to be so traumatic. I bring my own numbing spray because I have difficult veins. I had to do it myself. There are no sono machines for those of us who have difficult veins. A smile from the staff would have gone a long way.

Terrible experience, very unprofessional and rude. I went there for a drug screen for employment…read moreand upon walking in no one spoke. So I continued on to sign in with the machine then finally someone said ooh who doesn't want to stay on the chair? One of the them heard my bag drop .. I was pushing a baby stroller with my 5 month old and then I finished checking in. In the middle of me checking in I had a question about which drug test to select from the check in screen. Two ladies were seated behind the desk and looked at me like I was stupid for asking a question. Then one of them finally answered and told me to pick anyone. The way she responded and the look on her face made is seem as if I was not welcomed in there. I continued to ignore the rude and unwillingness to help me as well as the snickering and laughing and continue to try to log in. Then right after checking in the other lady now proceeded to tell me are you here for an employment drug screen? I said yes just like I mentioned earlier but I guess they were not listening. Then she told me according to federal law I cannot have a minor here.. I said this is an infant child and she is in a car seat and I have no one to watch her. I am a disabled veteran who lives alone so I don't have daycare or help from anyone. The lady didn't care and said no I could not do it. So I left. I was so hurt that no one in this office took time to be empathize with me or even want to help. Right of the back I got a sense of racial discrimination with the attitude displayed towards me and the comments they were whispering about in the office but I ignored it because I have learned to ignore ignorance. This was a horrible experience and I don't wish this on my worst enemy. These ladies need to learn to treat every one with respect and also the way they would want to be treated. I do not recommend this place especially if you are someone of color. You will be treated poorly right from the door!

I've been here several times and the staff are fast and friendly. Very helpful and seem to care…read moreabout their work.

Best place to get ur kid tested for drugs quick and clean ! Hailey is super sweet and got us in and…read moreout ! And the prices are very reasonable!! Check them out for any labs!! They do all Sorts of labs !

Hailey went from working the front desk to back drawing blood without washing her hands. When asked…read moreto wash hands she was very rude said she don't have to and continued to put on gloves. Stated she was a registered MA and continued to glove and draw my blood, stated bleeding and she continued to finish drawing bld. It was very painful. Need a course in cross contamination. Learn how not to have pt bleed out during a stick. Never apologized. Very rude and nasty. Need course in blood drawing technique and pt care services. Will not return.

This Labcorp office is great. I live close to two locations that get terrible reviews (Lewisville…read moreand Flower Mound). I drove 25 minutes each way to Grapevine and it was worth it. I was seen a couple minutes before the appointment time and Tracy was great. She's super nice and it was quick and painless. Highly recommend.

I had a great experience at this Labcorp location. It's located at Baylor hospital in a…read moreprofessional building. As soon as you enter the building Labcorp is the first door on the left. It took me less than 10 minutes from the time I entered the building and walked out. Super easy! My phlebotomist was nice and so was the front desk staff. I'll be coming back to this location from now on.

have been to this location several times, always an issue. First time, no one showed up to open…read morethe clinic until 30 minutes after our appointment. They are always rude. And now this time we received a text that todays appointment is cancelled bc they will be closed today. Why bother to keep this location open and booking appointments?

Shout to Corina! Excellent service and personality!! She got my blood work on the 1st stick!!! Lots…read moreof seating. Clean. Sign in on the clipboard and then check-in on the kiosk. If you make your appointment on the LabCorp app, you get a reminder text and a code to scan to check-in!!! On the app you can make an appointment, check your results, print, update insurance information...etc. and being able to see when and where you have a lab appointment available is a God-send! They patients weren't grumpy, so that helped a lot. The restroom was clean and tidy. Handicap parking is right in front and the lab is on the 2nd floor, right by the elevators. It's across from the BaylorScott&White medical center which is convenient if I had really bad lab results! Yikes! I hope that doesn't happen, but it is a great Safety net and the doctors get your results quickly. Just make sure to have the doctor's FAX #

Our family Dr referred my wife here for some tests. I would suggest that you get there a bit early…read moreto check in. There was some financial papers to sign and we had a few minutes to wait on another person to be finished before we could see the admitting person who was very nice and cordial. We turned her paperwork in and were seen fairly quickly. It was nice that we were given an estimate of cost before proceeding. Please don't make a mistake we almost made. The entrance is facing the side road. The other entrance facing 35 is for the emergency clinic. The lady doing the procedure was very nice and polite and provided us what we needed to know. I believe my wife was very comfortable and happy there and I believe we both would be comfortable to go back there. I was very happy with the quality of care here.