My husband has been treated like crap and disrespected. We had one of the more rude and…read moredisrespectful nurse I have ever seen. He didn't ask for what is wrong with him. He served in the military and has serve back problems, the did a back surgery to help and that has only had thing so much worse. He done nothing but go to doctors who do and say the same thing that nothing is wrong and sent him to a pain management than is also treating him like crap. He wants someone to see him and listen and really figure out what is wrong and fix it. But all he gets is normal and sent on his way. He was told if his pain got worse to go to the er where they can help but no they are just as bad and do nothing but treat him like crap and like a junkie. They need to feel what he feels and go thus what he is going thru and be treated the way he has been and then you can be that way. This is the what I watch him go thus on a daily basis what he has to deal with cause no one will he. I really don't understand when they stopped caring and I mean stopped really caring about people and helping people. We have had to go to the er so much more than he has ever wanted and if they would just help him and fix this I wouldn't have to watch those nurses and doctors be this shitty.

Beautiful new hospital. We unfortunately ended up in the ER but from the front desk to the back…read morestaff, everyone was so helpful that made a bad situation easier. The ER rooms were nicely sized so we were able to wait with my mom when she was Ill. The nurses were so sweet to her and quick to respond to her needs. The Doctor did a great job explaining her issues to her and preparing us to go home. Very thankful for the help and caring!

Took my daughter to get evaluated for an ear infection- the doctor took a peek at her ear, didn't…read moredo much as far as an evaluation. Prescribed her a generic antibiotic for 10 days and told me to bring her back if it wasn't resolved. I called today, the receptionist told me that this would count as a new evaluation since it had been 10 days. She told me that if I would have had to come in sooner they could have done an evaluation if it hadn't resolved. I argued that she was still on the antibiotic and was told to bring her back after she had finished her course of treatment. The cost of each evaluation is $170. So I would be out of pocket $340, so they can prescribe a new prescription. The healthcare system is so broken! Consider going elsewhere for your medical needs!

UPDATE: dear business consumer relations. I'm not going to send you a separate issue report to…read moretell you again that you don't have enough parking for the amount of patients coming in for services. Use your little screen shot tool and forward my feedback to the correct department. If you don't know how to do that, call your IT department. The parking is horrible. I had to take a friend in for tests today and the parking was very limited. I don't understand why a hospital would have so many services in one place but have such limited parking especially when they know they're servicing patients with health issues. UPDATE: dear business consumer relations. I'm not going to send you a separate issue report to tell you again that you don't have enough parking for the amount of patients coming in for services. Use your little screen shot tool and forward my feedback to the correct department. If you don't know how to do that, call your IT department. The parking is horrible. I had to take a friend in for tests today and the parking was very limited. I don't understand why a hospital would have so many services in one place but have such limited parking especially when they know they're servicing patients with health issues.

Always quick service, Always nice staff, Always clean and just about the best medical treatment you…read morecould ever receive from the Doctors here! (Namely my favorite person, Dr. Donna Shannon)

Was a great place to go close to my home. Unfortunately, today, I found out it had closed a couple…read moreof months ago. Will miss its close proximity.

If you are looking for a trustworthy chiropractor with the skills "to correct your physical…read moreproblems -- then look no further than Dr. Collins". I highly recommend Dr. Collins and his team of professionals; namely, Talon, Lauren, Kyle, Sisera, James and a few others. These folks "know what they are doing". If you are tired of being in pain and basically suffering daily (like I was) I'd be willing to bet Dr. Collins has a therapy program that will be tailored specifically for you. I am more functional due to the therapy I have received from these awesome professionals‼ It is the difference of being miserable or feeling better by choosing Midlothian Medical Center. What are you waiting for?

Everything always goes great at Midlothian Medical Center. I'm going there often right now for a…read moreneck injury. They're very respectful of my time and I'm in and out as fast as possible. However the treatments are thorough and complete. After talking to these people for so long, I have full confidence they absolutely know what they're doing, better than any other similar office I've ever been to through the years. And these are the nicest most fun people! Amazingly, I always look forward to seeing them and visiting with them. These are high achievers: true professionals with high goals and they will go out of their way to take the best care of you. Don't hesitate. Call them today and go see them. They will help you and you'll be very glad you called.

I had come in late during after hours and had the last appointment of the day. It seemed that the…read moreDoctor had got caught up dealing with another patient and since it was getting later Nurse Practitioner Laura Driggers was who I had the pleasure of meeting with for my medical needs.. and to make it as short and sweet as possible, this woman is a complete angel. Never have I received more caring service at any other medical center. Baylor in Midlothian is definitely my go-to Medical Family Center.

The care is great from the providers, nurses. The issue is the autocracy in making an appt and…read morethe incorrect information on the portal. I had an appt for my 86 yo father on a Friday they listed as type of appt "hospital follow up" but he followed up after with the specialist that completed that. Then the app sends me daily messages to make a WellCare follow up. I ended up having to cancel the follow up appt I had for a month to turn around and change to WellCare appt for Medicare. Thing are way more complicated. I don't ask for hospital f/u appt they typed that in there. Taking off work for nothing Friday. So impersonal and God forbid you ask to speak to a person at the location, because who answers the phone is not at the location. It's so complicated to just see the doctor

There is either a disconnect between billing and the medical staff, or customers are being…read moreintentionally overcharged. I have a good primary care doctor. The hospital, though, charges much more than needed. The only way to help yourself is become an amateur billing specialist and notice and dispute the terminology used. Honestly, the Methodist system is more comparable in its billing to other hospitals, and seems better connected to specialists in the area, so it is a better option. If you are ill you don't want additional stress from fearing you will be price-gouged.

Dr Jesus Trejo is an awesome Dr. I've seen him twice…read more The horrible part is getting in. It's not that they are too busy..they are just too incompetent. They won't renew my blood pressure meds because they want me to visit Dr. Trejo. I've been on a "waiting list" for two weeks. Got tired of waiting and called again today. This time I was told the reason for the delay in getting an appointment is because I had an outstanding amount due from my last visit.

I want to prerequsite this review by saying I, myself, am a Medical Assistant who has worked in my…read morefair share of Doctor's Offices... that makes me particular about where I go and what provider's I seek care from. BUT, my pickiness aside I want to give a genuine review of my two experiences at this office within the last two weeks and how truly floored I've felt as a result. My first time coming to this office was a scheduled appointment with Dr. Kimberly O. MD, for 2:30 PM. I arrived, checked in, and filled out my paperwork promptly- trying to expedite the process for the MA's working reception as I know how tedious new patient paperwork can be. I was finished with my paperwork before 2:30 hit the clock, and after providing said paperwork wasn't given a timeline or idea of when I'd be taken back. At this point there was one man and his son in the waiting room- the practice seemed very quiet and I assumed I'd be making it back fairly soon after that point. Unfortunately, I was wrong- and proceeded to sit in the waiting room for nearly 25 mins before the MA came to grab me from the waiting room... prior to which I was not spoken to or given a heads up by the front desk. No "So sorry! Dr. O is running just a little behind, she's working as quickly as she can to get caught up." No "We apologize for this wait, if you need us to reschedule you for another time slot we'd be happy to." Not even a "Dr. O is finishing up shortly and will have her MA room you." Nothing, which absolutely rubbed me the wrong way as it's in-courteous to patients to leave them in the waiting room completely clueless as to if they've even been noticed. At the 25 min passed my appointment time, give or take, I was taken back and roomed by the MA. Who was polite, but very quick with taking my vitals- to the point that anything she took was not told to me... just took my temperature, BP, etc and wrote them down, didn't once think to let me know what they were. We filled out the extensive medical chart with all my medications, allergies, medical history, etc as I am a new patient- made sure to document anything pertinent. MA leaves, I proceed to then sit in the room for 10 mins or so before Dr. O comes in to discuss things with me- trailed by a student (who I didn't mind being there whatsoever). Dr. O asked be an extensive amount of very basic medical history questions that were all asked by the MA and recorded in my chart- history of sinus infections, what do I take for them etc... that was the first thing that rubbed me the wrong way, as I felt like Dr. O had spent no time to do even a brief once over of my chart. Following this we discussed next steps, did a Rapid Strep, etc which wound up being negative- this lead Dr. O to decide on a Antibiotic and Steroid combo (what I'm typically given... every time this happens...) and then proceeds to ask me IF I AM ALLERGIC TO ANYTHING. To which I reply, YES- one of the cillins... which caused her eyes to get very large and prompt her to say "WOW, well I'm really glad you told me that!" and leave the room. Fast forward a week to today, I had to book another appointment due to my symptoms being unresolved- this resulted in another visit to the office in which there were no other patients in the waiting room... this time I was only kept waiting in the waiting room for 15 mins passed my appointment time with no courtesy heads up from the MA(s) at the front. Upon being taken back it was the same situation, except I had another person with me to witness it- quick vitals with no information offered on them without asking, etc. MA was in and out, and we then sat in the room for an additionally 20 mins waiting for Dr. O while listening to her converse in the hallway before she entered the room. Exact same play of events again, Dr. O comes in-recaps-and doesn't explain what she's calling me in-then I get sent on my way. I'm honestly ashamed at the lack of care, concern, and quality this practice upholds and to know what a low standard they set for their staff is scary to see as a professional myself. Avoid if you can!

They called me and said I needed to come in for a recheck on some bloodwork. I called before for…read morethe price because the first time I went to this place they billed my insurance over $700.00. They told me an office visit was $80.00. I went in and they said because my insurance had such a high deductible I would have to pay for the office call $100.00. I asked why when I was told $80.00. They said that was for people with no insurance. Confusing but I paid it just to get out of there. I saw the doctor for maybe 60 seconds and he said well we need to do a little bloodwork so took I small tube of blood. They billed my insurance $544.00!!!! My insurance didn't pay so they are billing me for even more money!!! Word of advice ... pay the cash price of $80.00 and file it with your insurance yourself! This is pure theft and why our insurance rates are so high!!! And NO the insurance company does not tell them what to charge. That is a lie!!!

I've been seeing Dr. Jason for over a year. The staff and facilities are great. The treatments they…read moreprovide are amazing. I'm always highly satisfied with their professionalism. All the staff are so nice and helpful. I love that they sent text reminders for your appointments. Overall. I cannot recommend them enough. If you need a chiropractor they are great. I drive an hour to see them

I am honestly appalled at how I was treated at my appointment. I waited on a call back that never…read morecame for a possible appointment that was canceled last minute. I was told I'd be called right back, but wasn't. Once I did make it to my appointment the staff was oh so friendly while going through xray results and demos of the decompression machine but when it came to speaking with the Financial Administrator, and letting her know I was going to need to "think" on financing a $5,000 treatment plan that insurance does not cover. I then asked for my office visit notes and X-ray results on a disc (which conveniently they couldn't provide at that time) for me to discuss this with a family member who may be willing to help, but I would need to sit down with them first and explain my issue. The X-ray tech explained he would email these items I requested and the Financial Administrator acted as if she still needed to explain something to me so I sat there for 15 minutes in silence before the X-ray tech came back and asked if I needed anything else. I told him well nobody told me I was good to go and she let me sit here for 15 minutes without letting me know I was okay to leave. Mind you I'm sitting across from her at her desk. Coming from a healthcare background I was in utter disbelief at how I was treated so poorly once I turned down financing right then and there. I almost left in tears. Do better at meeting your patients where they are. I was given no other treatment options other than the decompression. I was treated like another number. Very poor service. I will not be back.

Super fast check in, the staff is super friendly. In fact, the manager (guy with a beard) was so…read moreabsolutely hysterical, he had us laughing so hard. Staff took care of us, cash price was reasonable, got us meds super fast and will definitely come here next time we need urgent care.

I have a toddler, and suffice to say we have been here plenty of times. You can make a reservation…read moreonline, or just drop in. I've never had to wait more than 30 minutes to be seen. The staff here know their jobs, and don't waste your time. I really appreciate their efficiency and kindness.