Very clean, very quick, the nurses were lovely. They took the blood sample incredibly quickly. They…read moredid an excellent job.

I had a very disappointing experience at the Labcorp location in Cedar Hill, TX…read more The employee who assisted me, Mimi, was unprofessional and did not provide the level of customer service I expect in a healthcare setting. During my visit, she left her coworker to handle three or more patients alone, creating unnecessary delays and placing an unfair burden on the other employee. The remaining staff member remained professional despite being overwhelmed. In addition, I felt that Mimi was dismissive and disrespectful during our interaction. Patients deserve to be treated with courtesy, respect, and professionalism, especially when they are already dealing with medical concerns. I hope Labcorp management reviews this incident and takes steps to improve accountability and customer service at this location. Based on my experience, I cannot recommend this office.

TERRIBLE SERVICE & RUDE EMPLOYEE. I came here to get my ear wax removed. I was extremely…read moreuncomfortable and had a lot of pressure built up so I scrambled to find an urgent care so I didn't have to go to sleep with this pain. I walked in at 7:50pm, they close at 8. It takes less than 5 minutes to do ear wax removal. As soon as I walk in the front desk lady tells me "aw man I was just about to close the door" and I apologized for walking in at the time that I did but made sure she knew I was only here for ear wax removal. She was nice about it. There was latin looking man in the back who said "walking in 5 minutes before we close is crazy" this man is the same man who cleaned my ear out. When he came into the exam room he stormed in very aggressively and very clearly angry. I tell him nicely "please be gentle with the irrigation because I get very dizzy" he then proceeded to tell me "I know what I'm doing.". He was impatient, rude, aggressive, and left me extremely dizzy even after I told him I needed breaks in between the irrigations. During the irrigation i apologized AGAIN for walking in 10 minutes before close to the doctor and the nurse and the room was dead silent. This field of work is meant to serve the community. Help those that need helping. This man lacked that passion/respect for the field he is in and the workplace. I do not recommend coming here and i recommend they train their employees to be respectful at ALL times. I don't understand why you'd decide on a career choice if you lack the passion, empathy, patience, and professionalism. Shame on them for this sort of experience and treatment.

I went in to get my hand stitched up on 06/06/25. They were nice initially as the front desk person…read moretook my insurance and payment. Once I got to the person that was going to stitch my hand otook one look and said that he couldn't do the procedure. He told me to go to the emergency room. I stopped by the front desk and I was told I couldn't get my refund of $65 copay although no work had been done. She then said that she would contact the manager and told me to call back as I left for the emergency room. I called back on 06/09/25 speaking to a different front dest person telling me I should have tried to get it on 06/06 and I told her I did. That young lady called me on 06/10/25 leaving me a voicemail saying the manager denied my request for a refund because the male nurse did take a look at my hand. I tried filing a complaint with the Better Business Bureau but they are not accredited with them. I will never go that particular office location again for nothing. My bank is going to reach out to them. Everyone avoid them and don't give them any business until they do right by their customer. I hope this helps someone because I've learned a $65 lesson.

Needed a test for my probation while I was out of state with specific requirements and she had that…read moreand then some. I also got the report myself which was pleasing. Very helpful, educated, and easy to communicate with.

I travel for work frequently, which puts me in a predicament when called in for testing, especially…read morewith my work hours. I was thankfully able to arrange for after hours testing. I highly recommend this facility. They are friendly and available after working hours.

Ben Cobbs is the best. I had never used this type of service. I called TOP Indoor Air to service…read moreone of our rental properties. We couldn't identify the odor. Ben quickly did and took care of it. He made sure the job was to my satisfaction. About 3 months later I called TOP Indoor Air again for an emergency on another property for a client with asthma. (I was scammed by A-1 Chimney Sweep -beware! and they dropped the vacuum bag inside the house leaving it a very unbreathable space) I took a risk asking if he could come the same day. He did. Again, complete satisfaction. I highly recommend TOP Indoor Air. Thank you so much Ben. I very much appreciate your kindness and generosity and the services you provide. It made a big difference to me and the people renting our home. It feels very safe to do business with you.

The owner, Benn, is both professional and quick to respond. We had discussed the potential air…read morequality issue I may have in my house and he offered potential solutions. However, he didn't want to speculate until the test results came back. I appreciate his thoroughness and the time he took to explain the lab results. I would highly recommend T O P Indoor Air. He put the occupants at ease as he explained the testing process while at the house. I appreciate his knowledge and articulation of the process and results.

Very prompt and upfront with the quote and services provided. Great communication. Jerry was very…read morecourteous.

Jerry was extremely thorough and professional with everything! From his initial conversation with…read moreme, he listened to my needs and concerns which sparked my inquiry. During the on-site inspection, he kept me informed along the way of his initial findings (which he came out the very next day). I received my final report with the details I was looking for, easy to understand the information. Would definitely call upon again if needed.