I had some concern coming here reading the bad reviews, but i was meet with nothing but kindness by…read morethe staff. The women working the front are so nice and funny! They made sure to make me feel welcome, as well as Dr. Karla Dick. The phlebotomist was very quick with drawing blood and made pleasant conversation while doing so. Overall, appreciated the whole staff and their kindness!

This place is incredibly unprofessional. Dr. Boone left me sitting in her office for an hour and a…read morehalf and at one point she came in the room and then said "Oops, wrong patient!" and left. I could hear her in the next room laughing with another patient for about 45 minutes before a nurse finally came in and asked if I could see a PA. I said yes please, I just need a prescription refill, it will take 30 seconds. Then when I complained to the PA about waiting for so long she laughed and said "you should have asked! I was just sitting in the other room doing nothing for like an hour." Horrible experience, wish I could rate 0 stars

Could not get the procedure done without paying out of pocket for $500. Test. Medical would not pay…read morefor it even though it requested by a DR.

Never take a child here. While I was waiting, I could hear a child wailing and being told you need…read moreto just relax. It is very dreary. No human contact during check-in. If your needs don't fit one of the boxes you're out of luck. Back to the child. There's just no reason for this to be so traumatic. I bring my own numbing spray because I have difficult veins. I had to do it myself. There are no sono machines for those of us who have difficult veins. A smile from the staff would have gone a long way.

We are here on vacation and my daughter injured her ankle. Wasn't sure if she broke it so we came…read morehere. They were so fast and efficient and friendly. The kindness and care they gave my daughter was just what she needed in this scary time. They even offered her a Gatorade or water on the way out. Thankfully just a horrible sprain nothing broken. She is going home with a new boot and crutches. Thank you all so much!

Uninsured told me to go to Baylor Mansfield because they don't charge upfront they will bill you…read more Get to Baylor and that statement is not true. Baylor dont automatically bill, a payment is do at time of services, the only thing you dont have to pay before treatment, but you still have to pay. So sending patients to another facility with the impression they dont have to pay is inccorrect. Just FYI for the staff who are telling patients Baylor will bill you automatically bill is incorrect

I will always recommend this cooper street in arlington location to anyone needing non emergent…read moremedical help. I come to this location every time im ill and the experience is always above par. The staff are friendly, professional, and great listeners. The check in process is over the phone and thorough. The building is spotless. Im always in and out VERY quickly. Regardless of my ailment or injury, I'm always glad that I chose Med Express as opposed to an emergency room or care now.

Went there to get my toe/foot/leg checked out because it felt like I constantly had someone…read morestanding on it for the past 3 weeks. I've had numbness/tingling/achy pain. I expressed that to her and she told me it was my lack of vitamin D and to not take CBD (which I used for the pain). She then sent me on my way...I'm in a lot of pain. It felt like she didn't really care. Coincidentally, they were closing 30 minutes later.

Very nice and respectful of your time. I have been in here twice now. Once for my son and now for…read moremyself. Both experiences were very delightful.

If you have a true serious emergency, then Altus is good. But if you just have a cold or mild…read morewhatever, go somewhere else. The fees to be seen here are comparable to going to a real hospital ER. As in, lots of money. Altus is not an Emergency Clinic. It should only be searchable with hospitals.

today is September 9th 2026, another successful visit at Hope Health Dental. this is the best…read moredentist office I've visited. ever. all of the staff members are welcoming having you feeling at ease. I went for a follow up and once again, Jack is top tier. I feel brand new everytime I leave. thanks Hope Health Dental. 10/10.

The "Dr" was very rude. She completely ignored the reason why we went in. We needed a full blood…read morepanel & a few other blood tests. She only ordered a d3 panel. We didn't even know they didn't even do all the tests until 2 mo later because we couldn't get the results until today. Zero stars.

I received a nameogram yesterday, and the care and quality medical care I received were top notch…read more Experience was wonderful. Jazmin and Dallas were my team; they were warm caring and attentive. Authentic conversations appropriate for the setting while not antiseptic. I highly recommend; great care from Head to Toes!

I want to give a huge heartfelt thank you to Lacie Melms. She helped bring my baby girl into the…read moreworld and took the most amazing care of both me and my daughter. From start to finish, she was truly God-sent. Her kindness, patience, and support made my entire delivery experience unforgettable in the best way. I'm forever grateful for the love and care she provided. I want to give a special thank you to Nurse Trang Nguyen. She took such amazing care of my baby and made our discharge process so smooth. She was incredibly helpful, patient, and thorough with all the information she shared about caring for my newborn. Her kindness and support truly made a difference during such an important moment for us. We're so grateful for her care! To the Labor & Delivery Department at Texas Health Hospital Mansfield -- Francisca Mufuro, Karen Huggins, Lacie Melms, Veronica Delgadillo, Trang Nguyen, Amanda Gaccetta, Jeremy Vaughan, Stephanie, Kayla, the Brigitte: Thank you all so much for being such an amazing team. Each of you played an important part in helping me bring my healthy baby into the world, and I couldn't be more grateful. Your care, patience, encouragement, and kindness made my delivery experience truly special. I felt supported every step of the way, and it means more than words can express. Thank you from the bottom of my heart for taking such wonderful care of me and my baby.

Super fast check in, the staff is super friendly. In fact, the manager (guy with a beard) was so…read moreabsolutely hysterical, he had us laughing so hard. Staff took care of us, cash price was reasonable, got us meds super fast and will definitely come here next time we need urgent care.

I have a toddler, and suffice to say we have been here plenty of times. You can make a reservation…read moreonline, or just drop in. I've never had to wait more than 30 minutes to be seen. The staff here know their jobs, and don't waste your time. I really appreciate their efficiency and kindness.