Called over 5 times and still no answer, staff was not present when I went. I do not recommend this…read moreLab

Went in for a couple of test my doctor ordered. It's important to know I was traveling in Missouri…read moreand my doctor is in Illinois. The service was prompt and professional. The registration process simple. The facility clean. This was so convenient. I didn't have to cut my trip short to get back to Illinois for the testing.

I went in to get my hand stitched up on 06/06/25. They were nice initially as the front desk person…read moretook my insurance and payment. Once I got to the person that was going to stitch my hand otook one look and said that he couldn't do the procedure. He told me to go to the emergency room. I stopped by the front desk and I was told I couldn't get my refund of $65 copay although no work had been done. She then said that she would contact the manager and told me to call back as I left for the emergency room. I called back on 06/09/25 speaking to a different front dest person telling me I should have tried to get it on 06/06 and I told her I did. That young lady called me on 06/10/25 leaving me a voicemail saying the manager denied my request for a refund because the male nurse did take a look at my hand. I tried filing a complaint with the Better Business Bureau but they are not accredited with them. I will never go that particular office location again for nothing. My bank is going to reach out to them. Everyone avoid them and don't give them any business until they do right by their customer. I hope this helps someone because I've learned a $65 lesson.

ULTRA SLOOOOOWWWW. And ofc there is no point in making an appointment or filling paperwork out…read moreahead of time, it won't speed up the process. If you must come here get here before the staff and be the FIRST person to walk in.

Needed a test for my probation while I was out of state with specific requirements and she had that…read moreand then some. I also got the report myself which was pleasing. Very helpful, educated, and easy to communicate with.

This place is the best, quick and easy, super friendly and knowledgeable, answers all and any…read morequestion you may have, easy to book an appointment any time. if you need a drug test, Rapid Drug Testing Service in Dallas is the place to go.

Ben Cobbs is the best. I had never used this type of service. I called TOP Indoor Air to service…read moreone of our rental properties. We couldn't identify the odor. Ben quickly did and took care of it. He made sure the job was to my satisfaction. About 3 months later I called TOP Indoor Air again for an emergency on another property for a client with asthma. (I was scammed by A-1 Chimney Sweep -beware! and they dropped the vacuum bag inside the house leaving it a very unbreathable space) I took a risk asking if he could come the same day. He did. Again, complete satisfaction. I highly recommend TOP Indoor Air. Thank you so much Ben. I very much appreciate your kindness and generosity and the services you provide. It made a big difference to me and the people renting our home. It feels very safe to do business with you.

The owner, Benn, is both professional and quick to respond. We had discussed the potential air…read morequality issue I may have in my house and he offered potential solutions. However, he didn't want to speculate until the test results came back. I appreciate his thoroughness and the time he took to explain the lab results. I would highly recommend T O P Indoor Air. He put the occupants at ease as he explained the testing process while at the house. I appreciate his knowledge and articulation of the process and results.

Very prompt and upfront with the quote and services provided. Great communication. Jerry was very…read morecourteous.

Jerry was extremely thorough and professional with everything! From his initial conversation with…read moreme, he listened to my needs and concerns which sparked my inquiry. During the on-site inspection, he kept me informed along the way of his initial findings (which he came out the very next day). I received my final report with the details I was looking for, easy to understand the information. Would definitely call upon again if needed.