Raiann Janss was absolutely phenomenal! So very kind and patient awesome experience! I'm remiss…read morethat I did not get the young lady's name that actually drew my blood because she was another phenomenal representation of quest.

Very disappointed with my experience at Quest Diagnostics today. My appointment was scheduled for…read more11:20 AM, and I arrived at 11:10 AM to check in. I ended up waiting for over an hour and a half before finally being called at 12:49 PM. What made it even more frustrating was seeing multiple people who arrived after me get called back before I did. I understand that delays can happen, but waiting this long for an appointment I arrived early for, without any explanation, is unacceptable. Very frustrating experience and definitely not what I expected.

Horrible, horrible, horrible experience from start to finish. DO NOT COME HERE…read more First, I made an appointment online for my daughter, who has special needs. When we showed up, the facility was closed. I had already taken unpaid time off work, and now I had to request another day off just to bring her back. When we finally came back for the rescheduled appointment, we arrived at 3:25 for her 3:30 slot. The woman at the front gave me the nastiest attitude right away. I tried to be understanding -- maybe she was having a bad day. But things only got worse. When my daughter was called in, I naturally went in with her as her guardian (there was even a chair there for parents). Immediately, the woman snapped "No, not you." I let it go. But then my daughter came out shaken, swollen, and bruised. She said the woman moved the needle around so roughly that she had to poke the other arm as well. Completely unacceptable. Before I even saw my daughter's bruises, I politely asked if they could take me earlier (my appointment was for 4:30 and the waiting room was empty). It had only taken 5 minutes for my daughter's draw, so I thought it was worth asking. The same woman rudely cut me off and said, "Isn't your appointment at 4:30? Then wait until 4:30." And she didn't just say it -- she had a smug look on her face, almost like she wanted to laugh at me. The disrespect was unreal. When I asked if she was having a bad day, she flat-out said, "No, that has nothing to do with my day. You need to wait." At that point, I had enough. I told her she had the worst attitude I had ever experienced. And instead of acting professionally, she doubled down -- she actually threatened to throw my daughter's blood away. Who says something like that to a parent, let alone about a patient with special needs? My daughter was treated with no compassion, left swollen and bruised, and I was disrespected at every step. And after all this, unbelievably, my daughter and I were banned from ever coming back. This place does not care about patients, does not care about families, and absolutely does not care about people with special needs. Shameful, unprofessional, and abusive.

Don't go here unless you have an appointment because they won't take you even though there's no…read morenotice until you get there after fasting for 14 hours and driving 20 min. I figured what was the harm in checking in just to see as I just needed routine blood work, simple. The worker was very rude and dismissive. They just opened and only one other customer was there. She could've been kinder to explain what was going on.

I have been to Wellness Family Clinic twice now for the Veteran Evaluation Services and this is the…read morefirst clinic that I got in to see someone immediately at my scheduled appointment time. I was scheduled to see Lillian and what a great experience. She was very attentive and actually listened to what I had to say. Overall I could not have have a more enjoyable experience at a Doctors office. Great office staff also.

I recently relocated from out of state and was overwhelmed about finding a new care provider and…read morehaving to get someone familiarized with the entirety of my health history. Many times, I've encountered physicians who quickly rotate through patients like an assembly line - so going in, I was skeptical with the assumption I'd just leave emotionally frustrated... something I was VERY wrong about. I would like to preface this review by stating I was a same day appointment and they took my urgency seriously. Upon entering, I was greeted by the receptionist Stephanie who was incredibly accommodating and patient. This was my first time establishing care and doing the paperwork without a parent or spouse to guide me, and she walked me through it every step of the way - even answering my over-abundance of questions, to ensure my concerns were put at ease. I understand many people would say "that's their job", but she went the extra mile and when most people would have gotten annoyed, she maintained her composure treated my case as something uniquely important (she didn't just follow a script). Next, I needed labs drawn by Natalie, to whom I explained it's something even the most skilled phlebotomist struggle with as my veins are impossible. For me, a simple blood draw usually requires 3 or 4 tries to get a good vein, and many times someone will blow it causing excessive bruising etc. Usually when I explain this to a nurse and tell where I have had good luck with veins they tell me they know what they're doing and not to worry (yet the story repeats). I think most take it personal as if I'm questioning their qualifications? In this case, when I explained the type of needle they typically have the best luck with and which arm works best, she didn't question or second guess me, but said "That's actually really helpful!" and proceeded to make sure I was comfortable. While we tried twice and weren't able to get a good vein, rather than continuing to poke around, she said she wanted to bring in someone else so it wouldn't be such a rough experience as I told her it makes me nauseous watching them wiggle around in there. I can't tell you how much I appreciated that. Next, I had my first appointment with the provider, Lillian. I literally cannot sing her praise enough. She walked in, and after introducing herself asked if she could tell me a bit about herself. Explaining her motivations in healthcare, what her experience and education was, and even sharing some difficult challenges she faced to explain why empathy is a key part of the relationship we'd build, it put me at ease to speak openly about the series of personal health difficulties I've been struggling to manage. At one point I said "I know this is going to sound stupid, but..." and she kindly stepped in and explained to me how her primary objective was to make sure her patients felt cared for - and that if she didn't have an answer, that she would work hard to connect me with the right people and assure we continued care until I felt resolved about a solution or came to an understanding about my concerns. While I know I definitely overstayed my welcome and took a lot of time, not once did she rush me. She was so professional, but also personable enough to relate to or empathize with the feeling of defeat I'd come in with. The following day, I needed to come back for another blood draw, and when I did, they had already compiled a list of referrals, placed medication refills I needed asap, and even wrote/highlighted some notes about how to tackle this a step at a time. Stephanie took my blood this time, gave me the resources to stay connected with the company, and wanted to make sure I knew the team was in it with me. Not to be dramatic, but I genuinely feel like I found "my people", and for the first time in a long time, I actually feel like just maybe... this could be the support I've been searching for over the last decade or two. Thank you for taking my concerns seriously, treating me with dignity, and for the outstanding customer service.

I needed a ton of things done for nursing school. I made my appointment and showed up right on…read moretime. I was seen within 5 min and began my long list of things to be done. Andrew is the worker here and he was absolutely amazing. He was so patient and thorough. He completed my physical, vaccines, and my first TB test. He made sure I had enough copies and always asked if I needed anything else. I needed one more vaccine that they didn't have in stock and Andrew went above his job to help me find somewhere that did have it in stock. He even wrote the number and address down since their sister clinic was closed that day. I had several return visits due to getting my TB read and my second step TB. Andrew always greeted me with a smile even when he was swamped. No matter how many people came in, he always kept a smile on his face. I will forever use Wellness mart because of how easy they made things. Or I should say Andrew made things. You won't be disappointed if you need anything that wellness mart offers.

From the owner: WellnessMart, MD is a one of a kind, one stop pre-employment shop. We own and manage all of our…read morenationwide offices, and believe we are the best in the business. Instead of driving to multiple locations, imagine a single visit for Tb, LiveScan Fingerprinting, drug and blood testing, physicals, CPR/First Aid. Great pricing, open 6 days, walk-ins always welcome. For companies we offer:free company online portal with monthly invoicing. Same day results for most services. Complete the "Open new business account" located at the top of our website. Thanks and have a great day!

I am amazed at this office ! I have gone many times and I am always in and out! The staff is so…read morefriendly and top notch! I saw the lackluster reviews and I am shocked!!! It won't ever get any better than this!!

Everyone is so nice here!! You feel right at home, thank you! Pretty close to pain free but a kind…read moreperson drawing blood makes it easier!

Great people and I usually can get in as a walk in! They do a great job every time and make it…read moreseamless for me to be done within 5-10minutes.

Unacceptable and unprofessional, twice there in a week, screwup of lab tech. Lab tech did not care…read moreand is in the wrong profession, told us to go somewhere else. My husband is a physician and I've worked in the field for decades, she would have been gone under my watch.

I recently went to the Any Lab Test Now on Park in Plano to have my blood drawn for serum eyedrops…read more I sometimes have a difficult time with blood draws and appreciate a really experienced phlebotomist. This visit, I had the pleasure of having Sukhman Kaur draw my blood. Sukhman was professional, efficient and gentle. I hardly felt the needle stick at all and we were able to draw the amount of vials I needed. She was friendly and very knowledgeable about how to perform the task at hand. As an added bonus, the next day I didn't have a bruise where she drew the blood! I was sad to hear she was leaving ALTN for a nursing position but very happy for her. I hope her boss will consider having her work part time if she so desires. I would let her draw my blood any day! Thanks, Sukhman, for a great experience.

Karina and Daniella had amazing customer service. Karina was very helpful and positive, Daniella…read morewas focus and helpful.

Went in without an appointment and one of the 2 sign in pads not working. This made it extremely…read moredifficult for the staff to function. Shelby did a fantastic job, can't stress that enough !!! (The 4 stars are really for her) Unfortunately, the staff there, has to do their job, as well as a receptionsits job, making it very inefficient. (there is no receptionist and some folks just aren't familiar with electronic sign in). Quest CEO should think about a full time receptionist and take the data burden off the people having to doing the blood draws. Then you would probably be getting a lot of 5 star ratings.

31 minutes past my scheduled appointment and still waiting. same story every day. They need to hire…read moresome intelligent enough to fix their process as the people there simply are to stupid to do so