Checked in at 4:20, lady comes out at 4:35 and says she's not taking any patients after 4:30. I…read moreinformed her i checked in before then and she insisted she's not taking anyone else. Glad i wasted 15 minutes and now have a delay on important lab work regarding my pregnancy. This occurred on April 16, 2026 - didn't get her name but should be ashamed. It's not a retail store, people come there for important medical reasons.

I had a requisition to have blood work done at a Quest Laboratory. This was an order per my…read moreGynecologist. I tried to go to Lab Corp, and even CPL (Clinical Pathology Laboratories). Unfortunately my OBGYN isn't contracted with these other laboratories. So as the patient I had to suffer. When I walked in I checked in on one of the Kiosk's that was crammed into the very tight waiting area. I waited about 6-8 minutes before I was called back. The young Mexican girl already started off rough with me. She was telling me that my insurance was only gonna cover a small percentage of the testing and I should pay $453 before having the services rendered to me. Now mind you I'm an EXTREMELY HARDER stick. I've been this way since birth. So I'm expressing to the young girl that my blood hasn't even been drawn yet, and what if you don't get the blood that's needed to go in the vials to perform the blood tests? Will I get my monies back?? I'm not sure Who The Hell put this into the Quest systems for unprofessional and unethical employees to feel as though they could spew out anything and word it as if they're in control. I told her, I wasn't paying, Quest could bill me my balance. I did have her name written down on a piece of paper that Amy (The Lead) gave me because I was gonna make a complaint. It's crazy how Quest will hire employees that have attitudes like this young girls was to me. I'm sure she's still an employee. I then proceed to inform the same young girl that I'm a very hard stick and she'd have to use a butterfly or smaller needle. She started slamming down the items needed to draw my blood and specimen. I then said to her that she would NOT be touching me with that HOSTILITY. She went back and forth with me until I got up out of the lab chair asking for the corporate offices number. That's when Amy came up to me and offered to assist me. I went into another lab room and I believe Taniera was the technician that came in to take my blood. She didn't have an attitude when I let her know what was required to draw me. It took her two attempts to draw my blood. I wasn't pleased but I was glad that I left out smiling. I won't go back to this particular Quest location just because I don't want to ever run into that young person again.

have been to this location several times, always an issue. First time, no one showed up to open…read morethe clinic until 30 minutes after our appointment. They are always rude. And now this time we received a text that todays appointment is cancelled bc they will be closed today. Why bother to keep this location open and booking appointments?

Shout to Corina! Excellent service and personality!! She got my blood work on the 1st stick!!! Lots…read moreof seating. Clean. Sign in on the clipboard and then check-in on the kiosk. If you make your appointment on the LabCorp app, you get a reminder text and a code to scan to check-in!!! On the app you can make an appointment, check your results, print, update insurance information...etc. and being able to see when and where you have a lab appointment available is a God-send! They patients weren't grumpy, so that helped a lot. The restroom was clean and tidy. Handicap parking is right in front and the lab is on the 2nd floor, right by the elevators. It's across from the BaylorScott&White medical center which is convenient if I had really bad lab results! Yikes! I hope that doesn't happen, but it is a great Safety net and the doctors get your results quickly. Just make sure to have the doctor's FAX #

I needed a ton of things done for nursing school. I made my appointment and showed up right on…read moretime. I was seen within 5 min and began my long list of things to be done. Andrew is the worker here and he was absolutely amazing. He was so patient and thorough. He completed my physical, vaccines, and my first TB test. He made sure I had enough copies and always asked if I needed anything else. I needed one more vaccine that they didn't have in stock and Andrew went above his job to help me find somewhere that did have it in stock. He even wrote the number and address down since their sister clinic was closed that day. I had several return visits due to getting my TB read and my second step TB. Andrew always greeted me with a smile even when he was swamped. No matter how many people came in, he always kept a smile on his face. I will forever use Wellness mart because of how easy they made things. Or I should say Andrew made things. You won't be disappointed if you need anything that wellness mart offers.

From the owner: WellnessMart, MD is a one of a kind, one stop pre-employment shop. We own and manage all of our…read morenationwide offices, and believe we are the best in the business. Instead of driving to multiple locations, imagine a single visit for Tb, LiveScan Fingerprinting, drug and blood testing, physicals, CPR/First Aid. Great pricing, open 6 days, walk-ins always welcome. For companies we offer:free company online portal with monthly invoicing. Same day results for most services. Complete the "Open new business account" located at the top of our website. Thanks and have a great day!

Unfortunately my experience has been bad with this company! I was deciding between Realtime labs…read moreand Mosaic Diagnostics. Unfortunately I had decided to go with the former. I am based in the EU and made sure to read their international shipping instructions very carefully. Ordering the kit was very straightforward and came quite quickly. You get charged additional $120 for UPS shipping, which is expected for fast shipping. Sample integrity is very important for accurate results. I have worked over 7 years in a GMP lab, have have experience with many analytical methods and sample handling. First issue was when I opened the kit. Their online brochure gives details how to prep the sample and ship. It mentioned a freezer gel pack, which I found a great addition to keep the sample viable for longer, and is a bare minimum standard in sample shipping. When opened the kit there was no gel pack. Contacted customer care and they say "we don't do the gel pack anymore, the sample is stable for 30 days at ambient temperature". That's a major red flag. For someone who works in a lab, I have never seen any sample to ever be tested which was at ambient temperature for a month, unless it is a stability program sample or a stress sample. But I suppose they probably have a validated study for this, but I certainly have no confidence in such sample. To me that's a major sample handling red flag, not to mention that in the summer temperatures rise way above ambient. Believe me, you want your sample tested as soon as possible, within a week the latest, unless kept frozen. And 2nd issue was that their instructions were inconsistent. The brochure was outdated, according to them, yet it was still on the website. Frankly, the fact they decided to remove the gel pack is just stupid and greedy. The Urine sample should be kept cool as long as possible during shipping. Another disappointment was the shipping priority. They choose UPS 3-5 working days. For the exact same money around $120, their competitor Mosaic Diagnostics uses UPS 1-3 working days shipping. From lab experience, samples are always shipped with very high priority and kept at specific conditions. So that's disappointing, another area where I felt they cheaped out. Now the main issue. The package comes with clear instructions and already prepared envelope with required documents for shipment back. On day 5 I noticed that the shipment stopped moving. I even gave them tracking number and highlighted it. They kept saying their team is looking into it. They never replied or showed any effort to resolve it, unless I actioned it with them first. After 2 weeks I managed to get through to UPS and they told me it was on hold due to missing clearance paperwork and that Realtime labs were contacted on multiple occasions about it. Over 3 weeks and my sample was still sitting in a warehouse. After 4 weeks I managed to get a refund and my urine sample showed up at my front door delivered back by the UPS. Real-time labs refused any responsibility for the paperwork and said everything was in order. I have to say my experience with this company has been terrible. But to be fair I got a refund and their customer care does respond to emails in a timely fashion. - Their sample handling prior receiving is poor. - They choose low tier shipping priority, even though they charge for a higher equivalent. -Too greedy to give a lousy gel pack, which would keep the sample stable for an additional day. I cannot speak for their analytical methods and GLP, which I believe are fine. So if you're an international customer, just save yourself a headache 3 weeks of back and forth emails and just go with the other crowd. Needles to say I am quite upset, as I shipped my sample, prior to starting treatment, so I have basically no idea if I was positive or not prior. This company needs to do better, much better!!! So if you're an international customer be aware

RealTime Laboratories saved our overseas trip…read more I found them online while looking at a location that offered rapid PCR testing for travel. We had scheduled and got tested at another company in Dallas, and it was the day of our trip and we did not have our results yet. I chose them because their PCR tests are also approved for the European Union, which is where we were flying. The personnel was very nice and professional, the location super clean and the check in very fast. They made our experience very confortable, and communicated extremely well. We were there less than 15 minutes (we had spent almost 3 hours at our first place). We told them we needed the results urgently because we were flying that day in less than 4 hrs, and they did! We got them in 30 minutes. I highly recommend this place for travel testing, and now I see they also offer environmental testing, which is a plus.

I visited the Plano office located at 1800 Preston Park Blvd ste 102…read more The lady that waited on me was very professional and very helpful. My experience was pleasant. Thanks, Erika

Surely one of the very worst aspects of falling ill is the possibility of having to engage with…read morethis organization. Getting an appointment is difficult because it requires app access and their app is flawed. Why don't they collect specimens on weekends port after 5? Creepy waiting rooms. Poor to non-existent phone access. Feels like being in a dystopian scifi movie when I arrive at the site and must engage with the robot check-in podium. Some staff project a warm, kindly spirit but most act like machine components. Maybe I'd overlook all of that but they don't consistently deliver reports. I trust my doctor but not these people.

Made my appointment online and it was quick and easy. The only thing I had an issue with was the…read morelab location isn't in its own free standing building. This particular Quest Diagnostic Center is located inside the Tom Thumb store next to the Pharmacy Center. I'm glad I left out the early enough to find the location without being lost or late. Once I utilized the kiosk and checked myself in it was a minute or so before I was done with my check-in. Easy as 123, and Braquel offered me awesome service. She was knowledgeable, friendly, and overall inviting.

Great people and I usually can get in as a walk in! They do a great job every time and make it…read moreseamless for me to be done within 5-10minutes.

Passed out after my blood got drawn and they gave me a juice box. I'd go back just for the juice…read morebox treatment Went for blood work and there was no wait, they were ready at the time of the appointment. Everyone was super friendly. Not sure if passing out is a requirement for the juice box but I'm sure if you ask they'd give you one (very friendly staff)

I love the concept but I showed up for my bloodwork that I booked online with this location & was…read moretold upon arrival that the biomarker testing I ordered was not available there? No one had reached out to me beforehand. They were not knowledgeable of the testing when trying to book at the counter. I didn't receive an email or printed receipt of the bloodwork they did. I logged into the portal & no receipt or blood work pending there either. SAVE your money & skip this place. I much prefer LabCorp or Quest.

The staff was very welcoming and professional. I was in and out in 5 min (I was the only one there…read morethough). What was cool is that I got a receipt through text. Come here if you can!!!