Tamra the camera gal was the BEST‼ As a technically severely challenged upcoming videographer, she was skilled, patient, helpful and fun! thank you!! read more

I had a great experience at Precision Camera & Video. Christin was extremely helpful with my return and made the whole process smooth and stress-free. She was professional, patient, and genuinely kind throughout the interaction. It's always appreciated when someone takes the time to make sure everything is handled properly, and she did exactly that. Customer service like this is why I'll continue coming back. Highly recommend Precision Camera & Video, and shoutout to Christin for the excellent support. read more

We just stopped in to look around. I used to be into photography and my wife showed some interest but while lots of people asked how they could help we didn't know what we were looking for really. Lots of staff and products through the hobby is expensive. read more

Precision Camera & Video - Photography Stores & Services Near Me - Austin, Texas

Tamra gave me the best lesson I have ever had. Her knowledge and ability to teach is wonderful. I have scheduled additional lessons.

Precision Camera & Video has a great selection of cameras and video gear. We stopped by looking for something similar to the Insta360, and while they did have some solid options, there weren't any displays or demo units available to try. Because of that, we didn't end up purchasing anything during this visit. That said, the trip was still very helpful--we got a much better understanding of what features to look for and what would work best for capturing videos and making memories. Overall, it's a good place to browse, compare options, and do your research before making a decision. read more

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It gives me hope that camera stores still exist in general, and this one is exemplary. Everyone knows that you can probably find the same merchandise for cheaper online, so why bother? The customer service, that's why. I went in because I was having issues with two lenses. One of them, embarrassingly, was just dirty. The employee helping me cleaned it off and it was good to go, then and there, no charge. The other one had some significant damage that would require it to be sent off to Canon, which would ultimately cost more than the very cheap lens itself. Grateful for that honest, across the board. My camera equipment is my life, so to say I would trust them with it is the highest form of praise. read more

Repair service has been a terrible experience. I dropped my camera off on May 9th. Never heard back from them and called multiple times to get an update and they said it was sent in and I needed to wait. Called again in June and spoke with the repair person and apparently I had a quote waiting for approval but it didn't get attached to my order and I was never notified of this quote. I immediately approved it so it could start repair. Waited another month and never heard back. Called multiple times and was told it would be back in a week. Still do not have my camera and have not been updated on ANY progress. Terrible experience and lots of miscommunication and disorganization. read more

My husband and I were taking a class on February 1, 2026 entering through one of the student doors. I had to cut the corner close and had a very bad fall because there was a permanent wood bench about 12 inches from the floor on the right when entering that I did not see. The instructor was nice and found ice for me so I could ice my leg while elevated during the class. First I spoke with Yuri, the head of security. He said he would look at the video footage and get back with me the next day. Never heard back from him. When I called MIKE (tricky because their general voice mail is full, so you can't leave messages) the general manager to tell him about my experience, he COULD NOT have been more dismissive and nasty. All I really wanted was to suggest putting a high fake plant on the bench so this would not happen to other people, but I was never even able to get that far before he pretty much hung up on me. I will never step foot into this place. HORRIBLE MANAGEMENT! I hear it's a rip off also! read more

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Amazing staff Christin helped me know about a camera I had no idea about and to see if it would work for my needs definitely coming back and getting more tings for my camera. read more

Precision Camera & Video - This is my camera!! - Photography Stores & Services Near Me - Austin, Texas

We had a very limited window for grad photos and didn't realize that there was a 24hr window for a background check on a new account for camera rental. The staff was very helpful and were clear and proactive with their communication. We were able to get a very nice camera and lens for a day rental, no issues. read more

I was in town for a sport competition, find out the very last minute that I need to rent a different telephoto lens since the venue is too big. Since I never rent it there it was not that easy. But I am super grateful that the staff are helpful and still willing to lend me the lens. You will need to make the reservation online, and I highly recommend recommend to call them first and figure what they are looking for as a first time renter. My situation might be different, but I am sure the staff will try their best to help you. Even though lens rental is the only service I did, I was impressed with their variety of gear, camera and staff in the store. If you need something photo/video related, I am sure you can find them in the store ! Again thanks to the staff who helped me and made this so easy on mex read more

Precision Camera & Video - Photography Stores & Services Near Me - Austin, Texas

Spoke with Ty. He was extremely helpful and knowledgeable. He made the whole process easy for us even though we were new to the hobby. He wasn't judgmental and he used his knowledge to actually help us make choices without being pushy. read more

Precision Camera & Video - Photography Stores & Services Near Me - Austin, Texas

The staff is very friendly , the location is huge & has a variety of products. I went to sell my camera & they offered me a great price. The location is amazing & I would highly recommend. read more

Amazing customer service from Christin! Super sweet, knowledge, and understanding of a budget.

Such a great experience here! I had a great time selecting my camera with a lot of helpful advice from the employees! Definitely will be coming back for all my photography needs. Christin was fantastic! read more

I have been doing photography for decades and recently upgraded from film to digital. Tamra at Precision Camera is the consummate customer service representative. Not only did she provide excellent service with incredible attention to detail. She anticipated needs that I didn't even know I had! if you go to precision go to Tamra!!!!! read more

excellent service, clean store, welcoming and inviting. very happy to have a good camera store in south Austin

Not sure--- it has been ok in the past but at times it is like pulling teeth to get an e-mail to sales or GM answered. I've made several, in my mind, major purchases over the last handful of years and a few tradeins...always was satisfied, but cant get a reply on a question in advance of this weekend's "holiday" expo. Even a we got your email but are unsure of deals on specific items until the Canon rep shows up---or something like that would be better than no response at all. read more

I normally am very high on this store, but an online encounter just now has marred my attitude towards them. I went online because of an email I got about some classes coming up. A chat bot popped up, and it said, "Welcome! I'm a live salesperson, online and happy to help! Did you know we have three locations: North Austin, Southpark Meadows and The Woodlands". Well, I found out that was a lie because after I asked my questions I immediately got automated responses. When I typed something to confirm whether or not I was chatting with a live person -- LIKE IT SAID I WAS -- I got an automated response telling me to call in at certain times. This is huge reason why I've only ever tried to engage a business this way twice. It is always a waste of time. So don't waste your own time and try to get help with their chat function. You'll only be disappointed. read more

Christin was really knowledgeable and understood what we needed! Really look forward to coming back for more goodies.

I came here to look for a very specific type of picture, I've never picked up a camera in my life. Kristen was so beyond helpful. She explained to me a few different options and setting on how I can achieve what I wanted. I ended up choosing a camera in price range and I'm beyond happy with my choice, more than anything comfortable knowing I made a good investment. Amazing customer service!! read more

Great selection of merchandise and Christin was amazing and very knowledgeabl. Had exactly what I needed

If you come in, make sure to see Anthony!! He's extremely knowledgeable and helped us get everything we needed to get started on our professional photography journey! read more

Awesome service and I found exactly what I needed for an event, Christen helped me with everything.

Staff here is excellent: sales, service & workshops. Tamra is a great teacher & listener, in terms of photography and listening for what a buyer needs. I'm a repeat customer. read more

Christin helped me out today and she was great assistance and guided me through the purchase so easily and I even asked for a lens cap and gave me one and just purchase was flawless!! amazing service. read more

Christin was very very helpful, she did her thing. thank ya so much. Was very happy getting my cameras and sd card from here

Had a fantastic experience. The employee Christin made it such an easy exchange when choosing the best camera for me and my needs. Overall a welcoming environment! read more

Bill at Precion Camera has been absolutely amazing! They are always helping and providing deals anytime I come in!

Precision Camera is an all inclusive photography and videography experience. Inside you'll find almost every kind of camera and accessory that you'd be interested in. As you walk in you'll find a large used camera and lens section on your left, and studio photography gear like soft boxes and ring lights on your right. Nearby the studio gear is a large travel gear section for bags, backpacks, rollers, and pouches. It's a huge selection that's not necessarily all inclusive, but it is a great way to interact with some popular products. The far left side has the new camera gear and lenses. The back of the store has the gear rental and repair section. All staff is incredibly knowledgeable and friendly. They all love photography and are eager to share. It helps even more that prices are very reasonable. This store will get you into photography if you aren't all ready so think about signing up for one of their classes! read more

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Ben helped me. They have a large selection Of camera gear. Very helpful in purchasing my camera.

I went in a few days ago without Truly knowing what I needed. The sales person, I believe Kristen, was super helpful and attentive. She gave me advice on what to get and answered any and all questions I had. read more

Christin has amazing customer service and knowledge on camera selection! Showed me multiple selections on different camera types and values for the best bang for my buck :)) read more

Young gentleman behind the counter was a great help and very knowledgeable about a variety of different aspects of photography

While I was in the store, Christmas music was playing on the radio, but it abruptly switched to an ICE AD that stated minors are being raped and murdered in other states, and telling undocumented people to leave before ICE finds them, and how good of a president Trump is. This was very unexpected, graphic, and uncomfortable to hear in a camera store and felt inappropriate for a retail environment. I can't imagine any parent would be okay if their kid heard something like this with no warning. read more

I have a Sony camera that needed servicing - or so I thought - and my on-line search indicated that the nearest Sony authorized repair center was in San Antonio. IMHO, Precision really ought to qualify as a "Sony repair center" because Rueben gracefully looked at my camera, immediately found that it was a settings issue and did not charge me a dime! Precision Camera and Video deserves a five-star review in my book. And, kudos to Rueben ... thanks again. read more

Precision camera is an awesome little camera shop. If you need it, they probably have it. Now, can you find better prices online? Probably-- but I'm old fashioned, and getting to see the equipment and try it before I buy it is worth a few extra bucks to me. I went into the store looking for a whole new setup. After squeezing every last drop of performance I could get out of my EOS 60D and A6400, I decided it was finally time to move to a full-frame. Shortly after I walked in, I was approached by Mr. Malik, and for the next couple of hours, he helped me find everything I was looking for and more! He was very attentive as I explained what I was looking for, and he helped me figure out exactly what I needed. I had a particular camera in mind when I went in, but after explaining what I was going to be using it for, he recommended a different model that was better suited for the work I had in mind. I trusted his judgement and decided to go for it. Once I got it home, I looked up a more in-depth comparison between the camera I was going to get and the one I bought, and he was right. It was exactly what I was looking for in a camera. I'm a buy it and use it for the next ten years kind of guy, so I'm okay with spending a bit more on gear that will fit me better. It's a great camera shop, and it's definitely worth a visit if you're in the area. read more

It definitely worth the coming back!!! Jake was very helpful and nice. Quick and great service. He helped me pick out a few memory card options and explained about the memory card worth coming!!! read more

This location is always a treat to walk Into. The staff is amazing and the range of products they offer for video and photo is unmatched. With everything moving away from brick and mortar. I'm so so happy this place thrives and serves Austin the way it does. I have purchased 2 cameras here one Sony and a canon. The value is what caught my eye as I was (maybe still am A bit) new to photography. The ability to ask questions and have hands on before I made a purchase of this nature was so nice. I think after writing this I should stop in soon. I may need a new lens or something ‍lol If you are questioning getting into photography or video work I highly suggest checking out this place. read more

This place is amazing! I am very much a beginner and was stepping up from a very cheap canon to a newer mirrorless camera. I explained my experience and what I was going to be using the camera for and they recommended a camera. I decided to actually get the step up from the camera that they recommended just in case I decide to dive deeper into photography than I thought! Their used lenses are very helpful to help keep the price down. Overall the experience was great and I have loved my camera! read more