Super friendly, communicative, and more affordable than other places I got quotes from. Highly…read morerecommend!

BEWARE!!! HOSTILE HUSBAND/WIFE ILLEGAL SCAM RING!!! NOT A REPUTABLE BUSINESS! WA state RCW states…read moreit's illegal to perform an unsafe & inproper windshield install as it introduces a safety hazard as it's considered part of the structural integrity of the vehicle in the event of a collision or roll over. We had them replace our windshield on our 99 Chevy Suburban 3/4/26. A rock had hit our windshield causing it to crack beyond repair, & we had told them there was a water leak by our rear view mirror. Upon picking up our car we noticed the windshield was no longer sitting flush & had nearly a 1/2 inch gap. And they left rust dust & dirt all over our dash, cd player, & gauges. They ensured us it was correct & if it leaked to bring it back as we have a lifetime warranty on the install. Within 1 hour of picking up our car it was leaking from the windshield in places it hadn't before due to the improper install. They told us to bring it back today at 10am & but we were only met with hostility. The male owner literally cussed my husband out refused to do the leak test threw our keys at my husband from across the room assaulting him, & told us to get out. My husband was calm the whole time. The female owner reluctantly stepped in & said she would do it while the male owner kept telling her not to. My husband asked if he could come back to watch her do the test & she angrily said no. So he watched her from the counter, while I watched her from parking lot as I had a direct view. She didn't even finish the leak test before she was slamming our car door into a ladder & it made us feel uncomfortable so my husband asked if he could have the keys back if she wasn't going to treat our vehicle with care. She started cussing him out telling us there's nothing wrong with their install & literally said, "if we didn't have a piece of shit car that's falling apart there wouldn't be an issue." She angrily came flying around the corner with our vehicle & got out cussing , yelling, & physically was up in my husband's face pointing fingers in his face, literally screaming at him. I walked over to try to calmly deescalate the situation & before I could even speak the male owner ran up to the door & locked us out. We had to call the police to assist & file a report. The officer even noted the gap was not appropriate. The owners REFUSED to let the officer watch the footage on their cameras, which he said people often do when they are in the wrong. They stole our money, giving us a bad install & refused to make it right, essentially voiding the lifetime guarentee they claim they have on all their work. When I booked it & asked if they guarantee their work Merle laughed & lied stating, "of course! We have a lifetime guarantee, the owner takes great pride in his work." They said everything they needed to to get our business but as soon as they had our vehicle they intentionally scammed us. They knew they did a bad install when they did the job & knew if they could say whatever they could to make us feel comfortable enough to pay & leave they wouldn't EVER have to make it right. We've already been told just based off of photos by 2 other local windshield repair businesses that their install is not only improper but an illegal install job requiring another windshield to be installed. We already scheduled an appointment to have their install inspected for documentation so we can file a complaint with the attorney general & a civil suit to get our money back since they refused to correct their improper install. DO NOT GIVE THESE THIEVES YOUR BUSINESS OR YOU RISK BEING SCAMMED AS WELL! Read the other reviews, ANYTIME they do something wrong the owners refuse to make it right, ripping people off seems to be his MO. We should have gone to LUCKY DOG in Kent, we hear they are the BEST, but this place was closer. BAD DECISION on our part.

They quickly responded to a quote request which was for an amount less than I had been expecting…read more They were easy to schedule with and accommodating when I had a late adjustment to my availability. The mobile service provided was top-notch and the replacement was completed in around half an hour, which was less than I had been fearing. The price I was charged matched the price I had been quoted. Very pleased; if I need glass work in the future, I will definitely consider Microchip.

Amazingly fast and reliable service from this company! Multiple truck windshields done at amazing…read moreprices. Recommend 10/10!

As luck would have it, a car flipped a rock onto our windshield and created a rock chip. I remember…read morebeing told to immediately get it fixed before dirt or rain gets into it. I searched Yelp for a rock chip repair that would respond quickly. Izzy's Auto Glass didn't disappoint. He returned my request for a quote within half hour or less. Izzy was able to come out the same day to fix our rock chip, and we couldn't be happier. It is barely noticeable, and we are so glad we found him. He has more than 20 years of experience with auto glass, and if we ever have work again, we know who to call. IZZY'S AUTO GLASS.

Front window glass replacement on my 2010 MBZ ML350. Izzy was right on time with the new window…read more Mobile home service and installation was fast and professional and cost was reasonable in comparison to two other estimates. Window glass was high quality and service was the best. Totally satisfied.

Communication with Luis was not great during scheduling but since he tinted another car of ours, we…read moredecided to give him the benefit of the doubt. He agreed to do some rework on the tint because there were several blemishes but ghosted us afterwards and replied to one message with a "F you" completely unwarranted. Would not recommend for poor craftsmanship and poor communication.

I had tint installed back in July that had some debris under the tint. He said that he would fix…read moreit, but couldn't at the time because he had "no ceramic tint". I checked in periodically and he said he was still out. Waited a month and contacted where I was told "Fuck you" through text. Don't use him.

They did an excellent job replacing the front windshield of my Honda Element. Fast & efficient!…read moreElaine and her crew were outstanding. Five Stars

Just wanted to give a shout out to Aaron for his wonderful customer service. When I initially…read morecalled to make an appointment for a windshield replacement, I was very pleased with how accommodating and professional Aaron was. He made it super simple for me and I appreciate that. On the day of the install, I had decided to wait in the waiting room. There were other customers who called and each time Aaron picked up the phone, he had the same high level of professionalism with every person and their inquiries. It was a pleasure to have been working with him. Also, the team who did the install was also great at the install. Overall, I am very pleased with Aaron and the team and will continue to do future business here.

If made an appt at 7am to have rear glass replaced after some road debris took it out…read more I arrived at 7. Door was locked. I walked around the side the building and one of the guys let me in and took my keycard. I was out by 8:45am which was great. My only issue was that they used a 3rd party glass that has some dark lines my oem glass didn't have. But that's on my insurance and not them.

I had a small rock chip and my insurance had me schedule with Safelite. Guy was in my driveway for…read moreless than 10 minutes before he cracked my windshield, and now I'm on the hook for a $1,200 windshield replacement. Response from the tech and head office "oops, sometimes these things happen; it's very rare! Don't worry, he had 8 months of experience!" Very friendly, but not at all understanding or apologetic for costing me so much money. NOT going to have them do my replacement; taking my business to a local shop with better customer service, better reviews, and lower prices. Beware if you live in South King County and this shop services your Safelite/insurance rock chip claim.

One of the best windshield repair services I've ever experienced. A few months ago, a rock hit my…read morewindshield and caused a large crack. After doing a bit of research, I chose VanGo Auto Glass and didn't regret it. Unlike the other shops I called, these guys told me they would need a bit more time to properly calibrate the sensors (light, lane assist, rain, distance). They did an amazing job, and I was very satisfied. A couple of months later, another rock hit my windshield and caused a chip. I went back to ask what could be done, and they told me that since I had replaced the windshield with them and it had been less than six months, they would repair the chip for free! The second time, the result was excellent as well -- fast, professional, and high-quality work. I highly recommend this service!

My husbands windshield got a crack, and we're from out of town and wanted it fixed ASAP. This shop…read moregave us the best quote, and we're extremely flexible about pickup/dropoff, and the window was installed perfectly. Highly recommended

Windshield cracks flat out suck. They're going to run you $500 regardless of whether you go through…read moreyour insurance or out-of-pocket. That being said you want to ensure that you get the best replacement glass available with a reputable company and great customer service. I made an appointment online a week ago and received several emails and text messages prior to the installation this morning. The technicians were at the shop 20 minutes early and very friendly and accommodating when I came in. I watched the entire process from the waiting area and saw how professional and thorough they were. My installer was Erik who was assisted by Brandon. They turned the job around very quickly for me and did the entire installation in 36 minutes. Also thanks to Aaron for explaining things to me and providing commentary on the process. If you ever find yourself in the unfortunate situation of needing to replace windows, mirrors, etc. don't hesitate to use Safelite auto glass.

For a company that markets itself as "America's auto glass experts," my experience with Safelite…read morewas extremely disappointing. We brought our Mazda in on 2/14 for a windshield replacement. After waiting 3.5 hours, we were told they were unable to calibrate the windshield to the vehicle's sensors and that we would need to return in a week after it had time to cure. At the follow-up appointment, after another 3.5-hour wait, they still could not complete the calibration. My husband was not provided with a clear explanation of which sensors were affected, and there was no apology for the inconvenience. Instead, we were told they would need to work with our insurance company to potentially order a Mazda OEM windshield. In the meantime, they suggested we try having the dealership recalibrate it ourselves--which felt unprofessional and completely shifted the burden onto us. To make matters worse, they refused to release the hold on my credit card while the issue remained unresolved. Four weeks later, they finally ordered an OEM windshield and completed the installation correctly. However, there was no compensation for the multiple visits, lost time, or transportation costs (including Ubers for drop-off and pickup). Overall, this process was frustrating, time-consuming, and poorly handled from start to finish. If you're planning to use insurance for a windshield replacement, I strongly recommend going directly to your dealership to avoid the hassle we experienced.

For years I didn't even know they were just down the hill from me. I've been going to Speedy Glass,…read moreSafelite or Novus all this time. I had Lucky Dog fill in a window ding. They were very professional, great communication, quick, and did a superb job! Done in 30 minutes. I highly recommend these guys for auto glass repair or replacement.

Two things ultimately lead me to a negative review, and I assure you, both are avoidable. 1) Did I…read moreget what I paid for. 2) Did the business make the situation right after the problem was brought to their attention. In this matter, the transaction should have been simple, I needed my windshield replaced. That means, I come in, you replace the windshield correctly and hopefully, I don't see you for a long while. None of that happened. Things did not start off well, but I will blame my insurance agent for 90% of the issue. I told them where I wanted to take my care, but they continued to push Safelite. They scheduled my service with Safelite and told me that the business I chose could have the claim transferred. When I came to Lucky Dog, they called the 3rd party State Farm uses and their computers were down and they advised they planned to be back online in less than 90 minutes. That meant Lucky Dog wasn't going to start service for 90 minutes despite me having an appointment. Not wanting to wait, I suggested they verify coverage with my agent despite already showing them my insurance card that denoted a $0 deductible. I felt challenged, like I wasn't being honest and what bothered me most is they told me service would take up to 3 hours. So why not start service and if there is any issue with payment, we work it out in the end. They refused to do so, so my service was delayed about an hour. Ok, not my business and I felt if Joe was being that thorough on payment, his people would be that thorough on installation. Service was complete and I left. I also noted I was not offered either of the two items they advertised with windshield replacement. It was a $25 refund or new wiper blades. Since I Just replaced the blades, I was going to request the $25 cash, but it wasn't offered. 2 days later, the rain began that lead to record flooding. I was driving and noticed I couldn't see. It was scary and dangerous, because visibility is the foundation for safe driving. I looked down and the wipers that are automated were in the auto mode. I turned them from auto to on and they began to work. Once home, I called Lucky Dog and scheduled to come back to have the system looked at. When I arrived there the following week, I asked for Joe, the owner, he was on the east cost according to staff. I also noticed a bubble where the windshield sensor was and I pointed that out to the tech. He drove the car, confirmed the auto wipers were not working and went to work. After about 90 minutes, he told me the system had been fixed and apologized the work wasn't done correctly the first time. Again, no offer for blade replacement or cash rebate was made. In the end, the work was not done correctly the first time. A serious safety issue was the result of it and none of the offers that came with service were offered and I had to take nearly 3 hours of my personal in pursuit or having them do what they failed to do on my original appointment. Lucky Dog got full payment, but did not provide the service or support I expected. And rather than take another 2 hours to drive back and talk to Joe, I felt my time would be better served leaving a detailed review. Mistakes happen, but as I say, the measure of a business is what they do when this transpires. I am not at all impressed with Lucky Dog and how this all shook out.

He was on time and got the job finished in a timely manner, with quality work. I worked with him…read morein the past in a totally different company and totally different line of work, in a situation that was not ideal. I was angry at the service I was given at that time and I was probably not too easy to please. Yet he was very professional throughout the entire ordeal and he managed to rectify the situation. His professionalism in the way he conducts business was apparent when we did business this time also. I would recommend him to anyone to get their glass needs taken care of. He was very prompt getting back to me in all communications and his price was a good value.

My windshield cracked and I reached out to several companies here on Yelp. Don responded promptly…read moreand offered a great price for the service. I prefer small businesses but i did request quote from the popular company we frequently see on TV. The price was too much and they said they could not do it at my house. That was a deal breaker. Don and his team on the other hand were readily available, arrived before schedule, and finished the job within an hour. My Subaru has the eyesight feature but they were able to still install everything without issues. I HIGHLY recommend 253 Glass Repair. Will recommend them to family and friends!