Christina, as I stated, for this kind of service, it is set up on a bill pay plan, which is fine with other businesses. Also the reason the contract was returned 2 weeks after you came out was because I had to contact you for it after 2 weeks. Your crew did a great job. But I would advise you to use better judgment when you instruct Renee to call someone on a Friday night at 5:00 when they may have had a bad day at work, & are finally on their way home. At that point anyone would be unreasonable with someone getting right on the phone & demanding payment from someone who had the goodwill to let you know I set you up on bill pay. Really? You just don't do things like that. That does make you look bad, & in need of the money. Thank your crew, we appreciate their work. And good luck to you to get full payment in this economy. Some of us don't claim every little damage on our Homeowner insurance, what you received was hard earned dollars. And you were paid in full. read more

After nearly 10 years as a customer, this is not a review I expected to write. Over the past year, the quality of this company has clearly declined, and my most recent experience confirmed it. The job was delayed, communication was poor throughout, and my property was damaged. The crew also left the work in an unacceptable condition as a completed job before I had to request them to correct the horrible planting (see photo). What professional company would leave a job like this? What's most frustrating is that I simply requested a $250 refund (about 20% of the total cost) to cover the damage. Instead of addressing the issue professionally, I was put through an unnecessarily difficult process. I ultimately paid the full invoice just to move on. This company used to provide reliable, high-quality service, which is why I stayed with them for so long. Unfortunately, that is no longer the case. I'm willing to pay for quality--but based on this experience, I'll be taking my business elsewhere and suggest you do the same. read more

Precise Tree Care - Tree Services Near Me - Frankfort, Illinois

They came out to cut tree down then told me it was extra to remove the stump and roots. It cost $1600 for a 86 year old women, Now they won't fix it. read more

Precise Tree Care - Tree Services Near Me - Frankfort, Illinois

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this company is priced fairly, and is always prompt for services. the expert arborists know what trees need. The crew that does the work is always thorough and they do a great job. I recommend them! read more

I called them regarding a tree that was hit by lightning. Wasn't sure if it should be taken down or not. Their arborist suggested treatments. They did a deep root stimulant and fertilization. This company is a pleasure to work with. Very professional and courteous. They show up when they say they will and their prices are very reasonable. read more

This is our second project we have done with precise in the last two years and again they did not disappoint. Everything went smooth from the quote all the way through the finished project. The cutting crew did an amazing job even went above my expectations to protect out paver block walk way. Would recommend Precise to everyone. Will also use them again next year read more

we have used precise many times. it's great supporting a local company. the first time we used them was to try and save our 100+ old tree that we were told was dead. precise said it was dying but not dead and we brought it back to health for 15 more years with their help. we had to say goodbye to our favorite tree. precise did a great job removing this huge tree and even cut me a piece from the trunk so I can make a table. read more

We recently had Precise Tree Care trim two trees on our property. One was a large ornamental pear that had grown over the roof of our house and the other was a flowering Crab that had grown into a mess of sucker branches and dead branches. The crew came out and went right to work. They worked very efficiently, safely, and professionally. One crew went to work on the Pear sending one man up the tree to precisely trim back the large branches over the house while the other crew expertly trimmed the overgrowth on the Crab making it look beautiful. They did an amazing job for a very fair price. I would recommend them to anyone. read more

Working with this company has been easy. Company was very responsive and quoted fair prices. Crew did a nice job cleaning up a Pin Oak and Birch tree. I accepted their quote, and within two weeks they were out to complete the job. read more

Precise Tree Care was great from coming out to give an estimate to tree removal time. The communication was phenomenal. The turn around time was very quick, before I knew it tree and stump were gone. Everything was cleaned up. I recommend them to everyone! read more

i am giving this company 1 star because it would not let me leave 0 stars. iI signed a proposal for work to be performed on a maple tree in my yard in mid August. they said that because of recent storms, they were backed up and would perform the work in a few weeks. at the end of September, I called and was told I was in the queue and it would be a couple more weeks. At the end of October I really got the run around. first I was told that other jobs were before me, then I was told that they don't put other jobs ahead and go by the date the proposal was signed. They wouldn't give me a straight answer. i called again in November and once agin given the run around. I asked if I could expect the work to be done this year. I never got an answer. It's now the middle of December. Nothing. don't use this company. Unreliable. dishonest read more

I called for a quote last week to treat my magnolia tree which has scale. The arborist came out within two days. And within one week the tree was treated. I couldn't be more pleased with this service. read more

Excellent company! We had an untended overgrown tree that needed extensive trimming. They came out quickly for an evaluation, were knowledgeable, and answered my questions. Excellent communication throughout (text, email, and phone). Their work was phenomenal and they left no mess. Would definitely hire them again! read more

I've been using this company for ten plus years and they have always been responsive to my needs. I did have one time that I had an issue with the work done not that the work was bad but rather that they missed an item. After I called them, they had a crew back within a day to fix the missed item. I have recommended them highly to others, remembering that you get what you pay for. read more

Just had our huge Birch tree removed yesterday. OUTSTANDING job done by Precise Tree Care. Great pricing. Workers were very courteous , hard working, and very thorough. Job well done, and will definitely will use in the future . read more

I have mixed emotions about the company it took me a little over eight weeks to get an appointment and when they did come out they gave me an estimate time between two and 230 they didn't arrive until after four; I was last on their list for that day!!! so they just rushed the job. A couple employees were on the phone the majority of the time they finished at six and didn't do a complete job in my opinion I was only 70% happy with what they did. So use caution if you're going to be the last person of the day. They are right down the street from me I am in Richtonpark and they are in Frankfort IL. so The employees were in a rush to go home. Overall they did pretty good I just feel a little cheated. But overall the pricing was good. read more

we highly recommend Precise Tree Care....they have fabulous customer service, reasonable prices and do excellent work including clean up. They saved our weeping cherry tree and have trimmed our maple in the back several times...we had a large branch hanging into our neighbors yard and they cut it back last week. Great job as always read more

We've hired Precise a few times. Every time they've been reliable, competitive , and professional. I don't know why I even bother getting other estimates. Their crew worked their butts off. read more

Precise Tree Care - Tree Services Near Me - Frankfort, Illinois

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The technician came to my door not wearing a mask. He did not just drop off an invoice. He waited several minutes, and then after he saw me at the door, he waited several more minutes. I called the office and they made excuse after excuse for him. To me, this is a snapshot of the care they take in following health and safety regulations in general. Update: Hi, Christina. I would expect a more professional response, rather than defending the techs and being argumentative. The tech was definitely at my door door for several minutes, expecting to engage me without a mask. This is what I find offensive, because it is objective--specifically my experience. To me, that states that someone either is not concerned about the safety of the client, or does not believe in science. Oh, and there was no information regarding the treatment stuck to my door. The rest of the certifications and ideals are wonderful, but only if they are carried out. read more

Precise Tree Care did a great job from start to finish. Joe came out quickly and offered an estimate that was fair and affordable. Within 2 weeks, Precise came out and removed 6 bushes and stumps along with a 30 foot tree that had sadly died. They were done in an hour and left the property clean and clear. Great company and nice people to work with. read more

They were very responsive at 1st but limited to what they are willing to do for tree trimming. I also got another quote and evaluation of another tree from another vendor and Precise seemed to make it to their advantage for additional services in the future. Make sure you get at least 3 quotes and evaluations, if your trees and money are important to you. read more

They just removed a dying dutch elm from my front yard. Did a great job! Very clean very efficient. Price was reasonable also.

We have called Precise Tree Care for several years now and they always provide great service. This year we had three trees cut down with stumps ground down too. They sent a whole team to do the work and they did excellent. Fast, efficient, and friendly and cleaned up too. Reasonable prices as well. Will call them again when we need tree work done. read more

I had some trees that I needed to be removed. Approx 8 in the back yard. They had died from Ash borers. I have lost over 80 Ash trees through the years and have had several companies do a little over 50 percent of those. I read some good stuff about the services and even though I contacted them last about pricing they came across as the most professional. From the owner to the arborist and the girls in the office all seemed to be a part of the team. The pricing was so reasonable that I doubled up the work this year and had some additional trees and stumps taken care of with this service visit. Response time was above average. Billing was itemized and any additional work was clearly marked so I could plan on exactly what I could get done this year. The cleanup was above average. Im glad I gave them a try. They will be getting my business again in the future. Photos of some of the work before it was done. Plus pruned tree over house. No need for photos after it was so cleaned up. read more

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Unfortunately, while removing several large bushes and small trees on our property, they caused $400 worth of damage to our sprinkler system when they severed the wires and water line. Per the contract, they are not responsible for this damage caused by carelessness. I will not use them again, nor will I recommend them to friends or neighbors. read more

I ordered a pink flowering dogwood in April 2020 that was installed in May 2020. No issue with the crew or installation. However the tree is a white flowering dogwood so I called and they came out and said they will replace it with a pink one, no problem. A couple days later they called and said it would be an extra $100, no problem again. I started calling every several weeks and was always told they were waiting for the nursery to get one one stock. In September I gave up calling/waiting and told them I would just install my own tree from Home Depot and asked what they could do. They offered a $225 refund if I kept the tree (which is now dead) or a $450 refund if they came out and took the dead tree back. I chose the $450 option. However I am back to calling them every week to find out when, if ever, they are coming out. I have been told I am in their queue for over a month. Overall story, after 6 months I still don't have the tree I ordered, I am out $450 on a wrong/dead tree and having to deal with them on a weekly basis. I wouldn't be surprised if this goes into 2021. Fair warning to future customers. read more

Outstanding Service!! Great clean up!! Wonderful people to do business with! Highly recommend them! Reasonable priced as well!! I had two trees cut down and stumps removed. I had a mulberry tree cut back as well as an evergreen tree trimmed up. read more

Precise gave a very competitive price and excellent customer service from office staff. The crew that took down our two 100feet tall maples in a very confined space in our back yard, were absolutely amazing how skilled they were and safe. They went above and beyond cleaning up the site area after they were finished removing the trees and grinding the stumps. The crew was very friendly. I highly recommend Precise for their professionalism, competitive pricing and excellent service. You seriously won't find a better company to help you with your tree needs. John W Frankfort resident read more

Should have done more research. My fault. Most reviews are about cutting down trees. I called them to save a tree. Arborist came out and was great. Identified problem, birch borer. Said it was caught early and very good outlook. Technician came out to apply medicine. Great guy. Thought great outlook as well. Said he even gave it a little extra medicine. Tree, which I loved now dead. No one out yet to tell me if they made a mistake or weather it will come back in the spring. I hope some day they will send the arborist for advice. Again all reviews about killing trees. None about saving them. Partly my fault. read more

Precise Tree Care is unskilled and unprofessional. I called for a tree trimming service in July 2022. They sent an arborist to survey and provide an estimate and at no point did he indicate any concerns with completing the job. I signed the proposal and went into a que where my job sat for a month. They finally sent a crew with a leaky truck. The crew determined they could not reach the tree from our driveway and that they would need to send a skilled climber. Several weeks went by and another crew arrived with the climber. He indicated that the tree didn't need to be trimmed and for the very little bit of trimming he would do, it was a waste of his time and our money and left our property. Two weeks later we received an invoice for a $250 mobilization fee. Precise continued to send monthly invoices with escalating fee's and finally a letter threatening collections in December 2022. Precise Tree Care performed absolutely no service on our property. They sent two crews that either could not or would not do the job. I do not recommend this company, I have had a terrible and frustrating experience. Not to mention any time I called the company, no one was available to speak with me, they were always "in the field". I don't see a future for Precise Tree Care, if they continue to treat customers the way they treated me they will be going out of business soon. read more

Not reliable for a quote. I called 2 weeks later to find out they dont service my area AFTER they told me that they do. No one ever took the opportunity to say that. It's not a good practice to tell people on the phone, not once but twice that they service your are then they say they dont. Covid-19 or no Covid-19, you should be accountable to what service you offer and where. I guess that's not the case anymore in 2020. The owner made up more excuses than I have ever heard in my lifetime as to how the mistake occurred. Needless to say, I never got my quote and I never will. They should just close until they are able to service customers in "their" area whatever that means. read more

Precise helped was chared with removal of a tree that fell in and on my house. They were amazing and so careful not to damage any other parts of the house. read more

Horrible after a long day of work was excited to see something finished at home. Nope, came home to a horror scene of a broken gate, zip line, clothes line, and tether ball read more

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Great job removing tree in the front. They did a thorough job there was no debris left on yard or driveway. Best price received. Looking forwarded to working with them on spring projects. Highly recommended. read more

They kept changing the day and time they planned to arrive, and I had to wait over a month for service. Once received, I wasn't happy with the front tree cut... it wasn't cut high enough. This company is usually on point. I'm extremely shocked and disappointed by this service, and will try another company next time. read more

Very happy with their service. The guys were right on time, paid careful attention to flowers throughout the yard as they took down the tree, were very safe, and thorough. Very happy overall with customer service and crew that did the work. read more

Long story kinda short, received a proposal from joe on 3/5/19 to remove 2 trees the crew came out on 4/16/19 delayed due to a combination of weather & scheduling but cut down one wrong tree. Finally came back out 4/24/19 to remove the correct tree but I have to wait until Friday for the stomp to be removed. Picked precise because the proposal seemed fair & I saw great Reviews only wish I could have echoed all the great things other customers said they experienced. Good price,not so prompt service. Staff friendly over the phone & crew foreman was nice but felt like I was getting the run around & didn't feel it was fair to have to wait a week for them to come back out. read more

The only tree service I would use!! Highly competitive pricing very knowledgeable and informative

Hello, I just wanted to take a minute to thank you for the fine job your crew did at my home in Orland Park. Your fast service and great work cleaning up the rest of our stump along with the roots was outstanding. The crews attention to detail was truly appreciated. read more

This was the third or fourth time I have used Precise Tree Care to remove or trim trees on my property. Each time the estimate they provided was much less than others. This job was coordinated with Com-Ed who had to drop the power lines to the house so the work could be done. The coordinated efforts were executed flawlessly and the Precise crew was quick, efficient, and incredible to watch. Not only were they working on the trees on my property, but they were also doing removing a couple of trees next door where my mother-in-law lives - one of which was a huge Mulberry. When they were done, they cleaned up so well that you could hardly tell they were even there - except for the missing trees that were removed. I highly recommend Precise Tree Care for any tree trimming and removal. read more